Worldlink Technical Questionnaires

1. Which software do you use and are they similar to ERP and CRM? (Name of software, is it
outsourced?
ERP-Oracle
CRM- Self Developed

2. Are your human resources managed by the software?  (How software managed the Technical
and administration employee)

3. What process are you following for managing the customer and employee? What kind of
technology are you using?

4. How are you storing the data? Oracle database Are there any data limits for storing the
information and data of customers and administration? NO What kind of software are you using
for storing the data? ORACLE

5. How much data are you buying and how you are managing if the limit is exceeded? Ntc

400 Gbps, Limit hasn’t exceeded since the first lockdown when only 300Gbps was being
imported and to resolve the issue the link was upgraded to 400 Gbps

6. What tech support and server are you using? 

7. Are speeds provided guaranteed?

- guaranteed

8. How worldlink is managing the security, ethical and privacy aspects of the company?

9. How worldlink uses the information system for strategic planning and decision making?
Use of MIs