TESDA-OP-QSO-02-F07

Rev. No. 00-03/01/17

Reference No. HSK 2 1 0 9 8 3 1 0 9 0 0

to be filled out by the Processing Officer
SELF-ASSESSMENT GUIDE

Qualification HOUSEKEEPING NC II
 Provide Housekeeping Services to Guests
Units of Competency
 Prepare Rooms for Guest
Covered
 Clean Premises
Instruction:
 Read each of the questions in the left-hand column of the chart.
 Place a check in the appropriate box opposite each question to indicate your
answer.
Can I? YES NO
 Handle housekeeping requests
 Advise guests on room and housekeeping equipment
 Set- up equipment and trolleys required for servicing
rooms
 Access rooms requiring services
 Make up bed
 Remove and replace bed linens
 Clean and clear rooms
 Clean and check furniture and fixtures
 Check and replenish room supplies
 Check room for any defects and unusual occurrence
 Handle lost and found guest items
 Clean and store trolleys and equipment
I agree to undertake assessment in the knowledge that information gathered will
only be used for professional development purposes and can only be accessed
by concerned assessment personnel and my manager/supervisor.

Date:
Candidate’s Name & Signature

TRSHSK205-0609 1
Housekeeping NC II
 TESDA-OP-QSO-02-F07
Rev. No. 00-03/01/17

Reference No. HSK 2 1 0 9 8 3 1 0 9 0 0

to be filled out by the Processing Officer
SELF ASSESSMENT GUIDE

Qualification : HOUSEKEEPING NCII

Unit of Competency Covered : PROVIDE VALET/BUTLER SERVICE

Instruction:
 Read each of the questions in the left-hand column of the chart.
 Place a check in the appropriate box opposite each question to indicate your
answer.
Can I? YES NO

 Build rapport and enhance the feeling of goodwill

between the guest and establishment

 Follow valet grooming and communication standards

 Access and utilize knowledge of guest to provide

personalized valet service
 Handle luggage neatly in accordance with guests
instruction
 Clean shoes correctly

 Maintain confidentiality of guest properties and activities

 Perform necessary repairs on guest’s property

I agree to undertake assessment in the knowledge that information gathered will

only be used for professional development purposes and can only be accessed
by concerned assessment personnel and my manager/supervisor.

Date:
Candidate’s Name & Signature

TRSHSK205-0609 2
Housekeeping NC II
 TESDA-OP-QSO-02-F07
Rev. No. 00-03/01/17

Reference No. HSK 2 1 0 9 8 3 1 0 9 0 0

to be filled out by the Processing Officer
SELF-ASSESSMENT GUIDE

Qualification HOUSEKEEPING NCII

Unit of Competency Covered Laundry Linen and Guest Clothes

Instruction:
 Read each of the questions in the left-hand column of the chart.
 Place a check in the appropriate box opposite each question to indicate your
answer.
Can I? YES NO
 Sort items according to the cleaning process, whether
they will be washed or dry cleaned
 Select laundry process according to degree of spoilage,
color and type of fabric
 Check items with stains and treat them accordingly

 Use cleaning agents and chemicals in accordance with

manufacturer’s instructions and safety precautions

 Operate laundry equipment and observe manufacturer’s

instructions and safety precautions
 Kept records of any damage caused by the cleaning
process
 Complete the pressing and finishing process
 Package and present laundry
 Return finished packages and stores laundry items
accordingly within the time frame
I agree to undertake assessment in the knowledge that information gathered will
only be used for professional development purposes and can only be accessed
by concerned assessment personnel and my manager/supervisor.

Date:
Candidate’s Name & Signature

TRSHSK205-0609 3
Housekeeping NC II