St.

Paul University Philippines

Tuguegarao City, Cagayan 3500

TYPES OF BUSINESS LETTER

In Partial Fulfillment of the

Requirements for GEC 101 - Purposive
Communication
(Final Term, First Semester, AY 2021-2022)

Shey Pia A. Jacinto

Student

Bryan B. Echanique
Instructor

7 February 2022

Page 1 of 17
 St. Paul University Philippines
Tuguegarao City, Cagayan 3500

Contents Page

Title Page . . . . . . . 1

Table of Contents . . . . . . . 2

Application Letter . . . . . . . 3

Resume . . . . . . . 4

Sales Letter . . . . . . . 5

Letter of Inquiry . . . . . . . 6

Letter Making a Reservation . . . . . . . 7

Letter Ordering Goods . . . . . . . 8

Letter of Resignation . . . . . . . 9

Letter of Reference . . . . . . . 10

Letter of Recommendation . . . . . . . 11

Letter of Acceptance . . . . . . . 12

Letter of Refusal . . . . . . . 13

Letter of Collection . . . . . . . 14

Letter of Complaint . . . . . . . 15

Letter of Adjustment . . . . . . . 16

Page 2 of 17
 St. Paul University Philippines
Tuguegarao City, Cagayan 3500

Shey Pia A. Jacinto

Zone 6 Sta. Ana, Gattaran, Cagayan
sheyaajcnt@gmail.com
09664029794

February 07, 2022

DR. BALMOND B. BADANG

Director, Human Resource Management
St. Paul University Philippines
Tuguegarao City, Cagayan 3500

Dear Dr. Badang,

Page 3 of 17
 St. Paul University Philippines
Tuguegarao City, Cagayan 3500

SHEY PIA A. JACINTO

ZONE 6 STA. ANA GATTARAN, CAGAYAN
09664029794
sheyaajcnt@gmail.com

Objective

Seeking a challenging opportunity where I will be able to utilize my strong organizational skills,
educational background, and ability to work well with people, which allow me to grow
personally and professionally.

Educational Background:

Elementary Barbarit Elementary School

Barbarit Gattaran, Cagayan

S.Y 2014-2015

Junior High School Calaoagan Dackel National High School

Calaoagan Dackel Gattaran, Cagayan

S.Y. 2018-2019

Senior High School St. Paul University Philippines

Tuguegarao City, Cagayan

S.Y 2020-2021

Key Skills

 Language fluency in English

 Critical thinking
 Verbal Skills .
__________________________________________________________________

Personal Characters

 Motivated
 Friendly Personality

Page 4 of 17
 St. Paul University Philippines
Tuguegarao City, Cagayan 3500

 God Fearing
 Patience
__________________________________________________________________

Personal Character :

Name: Shey Pia A. Jacinto

Age: 17 y/o
Birthday : July 16, 2003
Address : Sta. Ana Gattaran, Cagayan
Citizenship: Filipino
Gender : Female
Civil Status : Single
Weight: 53 kg.
Height : 5’4
Religion: Roman Catholic
Language Spoken: Ilocano, Tagalog, English

__________________________________________________________________

CHARACTER REFERENCES:

Mrs. George Corpuz

Barbarit Elementary School
Barbarit Gattaran Cagayan

Mrs. Nimfa Alagao

Calaogan Dackel National High School
Calaoagan Dackel Gattaran Cagayan

Dr. Pilar B. Acorda

Dean, School of Arts, Science and Teacher Education
St. Paul University Philippines
Tuguegarao City, Cagayan

CERTIFICATION
I hereby certify that the facts contained in this resume are true and correct to the best of my
knowledge.

SHEY PIA JACINTO

Applicant

Page 5 of 17
 St. Paul University Philippines
Tuguegarao City, Cagayan 3500

MR. BANE B. BAXIA

Head Chef
Inabraw Catering Service
Tuguegarao City, Cagayan 3500

Dear Mr. Baxia,

I would like to introduce our

Page 6 of 17
 St. Paul University Philippines
Tuguegarao City, Cagayan 3500

Letter of inquiry

Page 7 of 17
 St. Paul University Philippines
Tuguegarao City, Cagayan 3500

Shey Pia A. Jacinto

Zone 6 Sta. Ana, Gattaran, Cagayan
sheyaajcnt@gmail.com
09664029794

February 07, 2022

MS. BECCA B. BOCYA

Communication & Reservations Manager
Hotel Veniz
Session Road, Baguio City, Benguet 2600

Dear Ms. Bocya,

I would like to reserve accommodation for twin- bedroom with Jacuzzi , smoking area and
television set in your hotel for 2 nights for 1 guest.

Thank you fro your prompt attention to the above, I look forward to receiving a letter confirming
my reservation.

Sincerely,

Shey Pia A. Jacinto

Page 8 of 17
 St. Paul University Philippines
Tuguegarao City, Cagayan 3500

Letter of Ordering Goods

Page 9 of 17
 St. Paul University Philippines
Tuguegarao City, Cagayan 3500

Shey Pia A. Jacinto

Zone 6 Sta. Ana, Gattaran, Cagayan
sheyaajcnt@gmail.com
09664029794

February 07, 2022

DR. BALMOND B. BADANG

Director, Human Resource Management
St. Paul University Philippines
Tuguegarao City, Cagayan 3500

Dear Dr. Badang,

This letter is a formal notice of my resignation from the position of College Instructor of
Business.

I Shey Pia A. Jacinto have been associated with the school since 3 years and have a regular
employee, but now I won’t able to continue due to joining back of school. I would love to
continue, but my other commitments won’t allow me to do so.

As per the company norms and regulations, I will be serving my complete notice and my last
working day will be the end of this month. I would like to thank you and every team member for
giving me such great learning opportunity within my working tenure. I hope that all the
knowledge and skills will be helpful in future school.

I would like you to accept my notice of resignation and relive me after completing all the
regulations and formalities.

Yours Sincerely,

Shey Pia A. Jacinto

Page 10 of 17
 St. Paul University Philippines
Tuguegarao City, Cagayan 3500

DR. SHEY PIA A. JACINTO

Director, Human Resource Management
St. Paul University Philippines
Tuguegarao City, Cagayan 3500

February 07, 2022

DR. BITOY B. BONTOC

Dean, College of Business, Accountancy and Hospitality Management
Tokwa Tofu University
Caloocan City, Philippines

Dear Dr. Bontoc,

I am writing this reference at the request of Shey Pia A. Jacinto, who is applying for a position at
Tokwa Tofu University. Mr. Bingo B. Betamax has worked with me 1

Page 11 of 17
 St. Paul University Philippines
Tuguegarao City, Cagayan 3500

DR. BRENT B. BENT

Director, Human Resource Management
University of Saint Louis
Tuguegarao City, Cagayan 3500

My name is Shey Pia A. Jacinto and proud to offer my recommendation of Ms. Bona B. Bueno to
whom I have personally known for 2 years at St. Paul University Philippines in Tuguegarao City
as their former BSBA students.

During my working relationship with Ms. Bona B. Bueno I have experienced an individual who
shows up earlier than asked, works hard, and carries themselves in a polite, respectable manner.
In addition Ms. Bona B. Bueno is exceptionally gifted at making students feel comfortable and
always maintaining a positive atmosphere. It is without reservation that I recommend Ms. Bona
B. Bueno for this teaching position.

If you have any request or questions do not hesitate to contact me.

Sincerely,

Shey Pia A. Jacinto

Page 12 of 17
 St. Paul University Philippines
Tuguegarao City, Cagayan 3500

LETTER OF ACCEPTANCE

Page 13 of 17
 St. Paul University Philippines
Tuguegarao City, Cagayan 3500

LETTER OF REFUSAL

Page 14 of 17
 St. Paul University Philippines
Tuguegarao City, Cagayan 3500

LETETR OF COLLECTION

Page 15 of 17
 St. Paul University Philippines
Tuguegarao City, Cagayan 3500

Shey Pia A. Jacinto

Zone 6 Sta. Ana, Gattaran, Cagayan
sheyaajcnt@gmail.com
09664029794

February 07, 2022

MR. BENJIE B. BONDEE
Branch Manager, Octagon
SM Center Tuguegarao Downtown
Tuguegarao City, Cagayan 3500

Dear Mr. Bondee,

Seven days ago, on January 28th 2022 I buyed a Lenovo laptop at octagon. My laptop is running
as it should, but the cursor does not move when I use the mousepad, some keys do not work
when I’m typing, there is no sound when I play a videos and when I use the laptop suddenly can
not be operated.
I immediately brought the Laptop at your store to get a proper check. I believe that your
technician is working properly. But I do not know why after nearly a week of repair up to now
has not been completed. I’ve asked a few times, but your customer service always answer please
be patient.
Thank you for taking the time to read this letter. I have been satisfied customer of your company
for many years and this is the first time I have encountered a problem. I hope you can follow up
my complaint. If you need to contact me, you can reach me at 09664029794.

Sincerely,

Shey Pia A. Jacinto

Page 16 of 17
 St. Paul University Philippines
Tuguegarao City, Cagayan 3500

MR. BENJIE B. BONDEE

Branch Manager, Octagon
SM Center Tuguegarao Downtown
Tuguegarao City, Cagayan 3500

February 08, 2022

Shey Pia A. Jacinto

Zone 6 Sta. Ana, Gattaran, Cagayan
sheyaajcnt@gmail.com
09664029794

Dear Ms. Jacinto,

We received the claim letter you’ve sent last February 07, 2022 and regret the inconvenience
that it has caused the operation of your accounting firm. Our company will find a way to help
you avoid in encountering problems again.
After the investigation, we found that the error was due to the volume of files stored in your
computer that result to computer performance interruptions. To address the problem, we will
provide you with our technician to address the problem. We advise that you will check the data
storage meter in your computer often.
Thank you for letting our company kknow your concerns. This will help us in the advancement
and upgrading of our services to our clients.

Sircerely yours,

MR. BENJIE B. BONDEE

Branch Manager, Octagon

Page 17 of 17