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A PROJECT SUBMITTED TO
UNIVERSITY OF MUMBAI
UNIVERSITY OF MUMBAI
SUBMITTED BY:
PROJECT GUIDE:
PROF. SHEFALI SHARMA
Student Registration No:
IN PARTIAL FULFILLMENT FOR THE AWARD OF THE DEGREE OF
“BACHELOR OF MANAGEMENT STUDIES TYBMS”
SEMESTER- VI
SIGNATURE OF LEARNER
Certified by
INTERNAL GUIDE
I would like to thank my Principal, DR. AJIT KURUP for providing the
necessary facilities required for completion of this project.
Lastly, I would like to thank each and every person who directly or
indirectly helped me in the completion of the project especially my
Parents and Peers who supported me throughout my project.
SR NO DESCRIPTION Page
No.
1 CHAPTER-1
INTRODUCTION
7
1.1 Executive summary 7
1.2 Objective of the study 8
1.3 Conceptual model
2 CHAPTER-2
LITERARTURE REVIEW
3 CHAPTER-3
Company Profile 47
4 CHAPTER-4
Research Design 61
5 CHAPTER-5
Classification and Tabulation of Data 62
7 CHAPTER-7
1. Findings 78
79
2. Recommendation 81
3. Conclusion
8 ANNEXURE:
83
Questionaire
9 CHAPTER-9
Biblography
85
Transport & Logistics has seen a lot of trends in the past 2-3 decades
and especially 10 years ago. Due to the rise of A.I(artificial
intelligence) ,The whole Transport & Logistics has been changed
tremendously . Transport & Logistics had became a lot more convenient
than before.
6. Reverse logistics.
2. Outbound Logistics
5. Distribution Logistics
A brief definition of the term: Distribution supplying ensures that
factory-made product reach the client quickly and faithfully.
“Distribution supplying includes the planning tasks, management
and each one processes regarding the flow of product and data
between production firms and customers.”
Distribution supplying is that the link between production and so the
market. the realm includes all processes concerned among the
distribution of product - from producing firms to customers.
6. Reverse logistics
In the logistics industry, the web of Things (IoT) holds a crucial place as
a greatly transformative technological solution. IoT may be a system of
• Also, effective collaboration are often helpful to assess the risks within
the supply chain like stock shortage.
• For now, the alliance within the supply chain can streamline inner
processes and minimize the overutilization of resources spent on
organizational and other time-consuming activities.
• within the advanced supply chain, almost half the work is knowledge
work.
• Complex analytics, planning and procurement processing come under
this sort of labor .
• As logistics companies in Delhi extend their businesses globally, the
knowledge add the availability chain should also go global .
• this may enable the companies established in one country to perform
logistics operations globally as they're going to have procurement
centers or do analytics in several parts of the planet.
The term “Linear Supply Chain” in simple words means the normal
concept where goods move linearly (from raw product to finished
product). Modern and advanced logistics methods specialise in the
circular supply chain theory, including theutilization of earlier used
8.Flexible Logistics
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In the logistics and provide chain market, flexible logistics has become
the newest buzzword in 2019. it's nothing but, the pliability of growing
and decreasing capabilities for supporting the strain within the
availability chain during a timeframe
This is one in each of the foremost recent trends inside the provision
trade that is during a position to help businesses across the planet by up
client expertise, providing quantifiability and nimbleness, adding period
visibility, and linking all business processes. 3PL firms play a really
necessary role in handling the fluctuations in orders.
7. Wearable Devices
• wearable technology is that the growing trend inside the provision
market in 2019. This technology refers to devices that area unit designed
to be worn by individuals. Combined with cloud technology, these
devices improve employees’ ability to access and get in period.
• it's been analyzed that wearable technology permits the provision firms
in Pune transport to stay up management of their inventories.
8. Implementation of information
Analytics and massive Data Logistics..
• Big Data and Data Analytics within the logistics market enable the
stakeholders involved within the business to form informed buying
decisions.
• Companies offering transport services in Vadodara are now using big
data to foresee busy periods, a big supply shortage in future and other
significant insights for creating strategic decisions to bolster their market
positions and offer a competitive advantage over rivals.
• Additionally, in step with the Council of Supply Chain Management
Professionals, over 90% of shipping companies and third-party logistics
firms forecast that data-driven decision-making is extremely significant
to provide chain operations because the massive data enhance quality
Ethical Sourcing..
• Ethical sourcing involves attention on human, animal and
environmental wellness. • Sustainability centers on social and economic
health, likewise as environmentalism. • For a fabric to be truly
sustainable, suppliers must obtain it by respecting human harvesters and
natural resources. • Humane sourcing techniques can range from raising
farmers' wages and providing paid maternity leave to practicing selective
tree harvesting. • The Dr. Pepper Snapple Group promotes ethical
sourcing through a code of conduct that extends to any or all
suppliers. they're required to urge materials legally and safely by
meeting DPS’s quality standards. • Conflict minerals can't be present in
any materials, and suppliers must follow nondiscriminatory guidelines in
hiring workers. • DPS analyzes each supplier using assessments similar
to the UN Human Development Index to forestall human rights
violations.
1. Green Materials..
2. Reverse Logistics..
3. Just-in-Time..
4. Efficient Transportation
5. Green Certification.
• Certification from LEED, Green Globes, Energy Star and similar
initiatives guarantees a company's commitment to sustainability.
• They require organizations to satisfy extensive criteria in measuring
adherence to green practices.
• Supply-chain certification ensures that companies employ eco-
conscious methods by gauging and improving their current
production methods.
• By detoxifying manufacturing methods and implementing reverse
logistics, the corporate has achieved a 37.7% improvement in gas
emissions since 2008.
• It continues to chop back its impact by following the Sustainable
Development Goals established by the UN.
.COMPANY PROFILE.
.COMPANY INFORMATION.
Their GoGreen initiatives help protect the earth and focus on making
your operations more sustainable.
DHL identifies & moniters the carbon footprint which provides them
with valuable information.
End-to-end visibility .
5) DHL SeAir
6) DHL Logistics
7) DHL RailConnect
LessthanContainerLoad (LCL)
8) DHL RailLine
FullContainerLoad (FCL)
That’s where business 4.0 comes into play. Industry 4.0 isn’t relating to
concerning almost around as regards to close to concerning just about
near to on the topic of regarding with relation to with regards to} around
as regards to shut to regarding on the subject of on the subject of relating
to with reference to with regards to} finance in new technology and tools
to reinforce manufacturing efficiency—it’s about revolutionizing the
approach your entire business operates and grows.
STRENGTHS WEAKNESS
Divers customer portfolios Over-dependence on people
OPPORTUNITIES THREATS
Sustainability
Technological & Economic Trends
STRENGTHS WEAKNESS
OPPORTUNITIES THREATS
Artificial Intelligence Cyber Attack
Research method:
Survey and Questionnaire
Type of data
The sources of data include both primary and secondary data
PRIMARY DATA: Primary data is collected with specific ideal,
especially to address the disquisition problem. The data is gathered by
distributing a questionnaire to the employees in the above mentioned
company.
Opinion Rate%
Very often 34.7 %
Sometimes 65.3 %
Opinion Rate%
Great 16.3 %
Good 83.7 %
Very Bad --
6.Do you think Logistics and transport sector has changed a lot in
recent years ?
Opinion Rate%
Yes 98%
No 2%
Opinion Rate%
Yes 98 %
No 2%
Opinion Rate%
Safe Delivery 77.6 %
Fast Delivery 22.4 %
11. Did Green logistics had reduced the impact on our environment ?
Opinion Rate%
Yes 83.7 %
No 16.3 %
Opinion Rate%
Very often 22.4 %
Opinion Rate%
Yes 93.9 %
No 6.1 %
Opinion Rate%
Interpretation:
Interpretation:
Interpretation:
Interpretation:
Interpretation:
53.1% of the respondents wants and needs are fulfilled little bit.
44.9% of the respondents wants and needs are absolutely fulfilled.
2% of the respondents wants and needs are not at all fulfilled.
Interpretation:
Interpretation:
Interpretation:
Interpretation:
Interpretation:
Findings
89.8% respondants are under the age group of 18-20.
40.8% of the respondents are male where as 59.2% of the
respondents are female.
65.3% of the respondents use logistics or transportation sometimes
in day to day life.
67.3% of the respondents sometimes receive damaged products
while transporting where as4.1% of the respondents very often
receive damaged products .
83.7% of the respondents had good experience with logistics and
transportation.
89.8% of the respondents think Logistics and transport sector has
changed a lot in recent years.
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98% of the respondents think Logistics industry should go green
53.1% of the respondents wants and needs are fulfilled little bit.
98% of the respondents think every logistics and transport
companies should implement Green supply chain in their
management.
77.6% of the respondents thinks a transport company should focus
more on safe delivery where as 22.4% of the respondents thinks a
transport company should focus more on fast delivery.
83.7% of the respondents believe that Green logistics had reduced
the impact on our environment
61.2% of the respondents believe that A.I is changing the Logistics
sector.
77.6% of the respondents sometimes face delays while receiving the
product while 22.4% of the respondents very often face the delays
93.9% of the respondents believe Eco-friendly practices affect
multiple areas of the business, resulting in saving money on energy-
intensive.
91.8% of the respondents agrees that Efficient transportation is a
Smart Way to handle the problem related to sustainable freight
carriers, track emissions and use fuel-saving tech in moving goods.
1.Automation.
In the digitalized, technology dependent script of moment,
Robotization plays a major part in adding the effectiveness of an
2.Warehouse management.
A good storehouse operation is an integral part of effective
logistics operation. Storehouse operations structure and planning
vary with the type of goods they deal in.
3.Effective Transportation.
Effective operation of Transportation department can help reduce
the charges of the logistics establishment, and make it more cost-
effective. The transportation department can be revamped for
briskly delivery of the products, making it further time-effective.
CONCLUSION
From the below analysis, we can absorb the following
perceptivity and future directions in the area of operations
disquisition of logistics and supply chain operation.
_______________
BIBLIOGRAPHY
www.financialexpress.com
www.scribd.com
www.thehindu.com
www.hindawi.com
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www.navata.com
www.michiganstateuniversityonline.com
www.worldbank.org