Establishment

Berhan Bank S.C was formed in accordance with Article 304 of the Commercial Code of Ethiopia

with the objective of operating in the banking industry. This objective has been ensured in

Article 3 of the Memorandum of Association of the Company. The Bank was registered and

licensed by the National Bank of Ethiopia on 27th June, 2009 with an authorized capital of Birr

300 Million  and subscribed capital of Birr 154.7 Million divided into shares of 1000 Birr par

value each.
 2009.....
INAUGURATION

This was the year the vision of our founders came to fruition. Berhan Bank was inaugurated and
launched its operation on October 3, 2009, opening its first branch in Bole, Addis Ababa.
From the onset, we were the first local bank to operate using core banking solution, fully automating
and networking our branches.

 2010/11
GROWTH

We achieved commendable gross profit of Birr 26 million while our total deposits and assets grew by
211.6 percent and 140.8 percent respectively from our 1st year of operation. Our branch network
grew to 12 branches.
Apart from operational achievements, we initiated the establishment of Berhan Insurance Company
and also became the first bank to interface with the National Payment System (NPS) launched by the
National Bank of Ethiopia (NBE).

 2011/12
RECOGNITION

With more than doubled customer base, we began gaining prominence in the industry, reaping a
high profit of Birr 46.5 million, a 79 percent growth from the preceding year.

 2012/13
CONTINUING DOWN THE ROAD OF SUCCESS

Our journey down the road of success continued. Our number of staff crossed the 400 mark and
our total number of branches grew to 27. To further build our customer base, through our various
loan products, we financed businesses operating, most notably, on domestic trade and service,
construction, import/export, manufacturing, hotel and tourism to further build our customer base.
Meanwhile, in a bid to further boost up our esteemed customers’ convenience, we signed agency
agreements with Money Gram.

 2013/14
 EMBRACING NEW TECHNOLOGIES

From the onset, we have been adamant about investing in state of the art technology to enhance
efficiency and better serve our customers. Hence, in the year, membership agreement has been
signed with Premium Switch Solution (PSS) while simultaneously the implementation of Berhan Card
services is realized. We also partnered with Western Union, Dahabshiil and Taran Express
international remittance service providing companies. Profits continued to soar, registering a
remarkable 74 percent growth in gross profit during the year.

 2014/15
A YEAR OF CHANGE

As we stepped into our fifth year of operation, we welcomed four new Board members and revised
our organizational structure to enhance efficiency and accommodate the growing number of staff. A
new 5 year strategic plan was designed to continue down our path of success with new spirit and
determination.
Our paid-up-capital crossed the Birr 500 million mark, exceeding regulatory requirements ahead of
time. Our branch network expanded to 72 branches along with our staff size grew beyond 1,000.
During the year, we also commenced relationships with Trans-Fast and RIA Money Transfer

 2015/16
A YEAR OF REMARKABLE ACHIEVEMENTS

A year surrounded by bounty of formidable achievement, in which the Bank scored a record in all
performance areas. During the year, the Bank has managed to raise its profit by 163% amassing a
profit margin of Birr 364.5 million. By opening 33 more branches, the Bank has increased its branch
network to 103. The total asset and paid up capital have also astonishingly increased by 72% and
27.8% respectively.

 2016/17
A YEAR OF ADVANCEMENT

This is a yet another triumphant fiscal year in virtually all areas. The year marks an astounding 91%
and 77.8% growth registered in the total and paid up capital respectively. The year also set another
record in the branch expansion with an addition of 56 new branches to reach 161 fully operational
branches. With this the bank has amassed Birr 471.4 Million profit margin showing 34% growth. In
the year, the bank has won Deloitte’s ‘Best Company to Work For Survey 2016’ in which over 377
employees from every category (non-clerical-managerial posts) have actively participated and
assured that Berhan Bank remains their most preferred company and they want to commit their
effort towards making its vision a reality. Moreover, in the year, the bank has introducing 7 more
new deposit products and in the same fiscal year, in an effort to keep on enhancing the trade
transaction, a membership agreement has been signed with Ethiopian Commodity Exchange.

 2017/18
A YEAR OF CONSOLIDATION
 The year has seen the Bank witness another considerable advancement in the Bank’s technological
wing. Hence, in a bid to excel its service quality and remain competent enough in developing and
implementing new banking services, a state of the art data center has been established and is made
ready to be brought to operation.
Moreover, following the completion of the tenure of the long serving Board Members, in line with
the directives set forth by the NBE, in its 8th Annual General Assembly, the Assembly has elected
eight new Board of Directors. The year has also seen a major structural change where it has
introduced two vice presidential posts and subsequent major structural revisions. The new structure
is developed with an intent to serve customers with utmost efficiency among others.
The year has also seen the Bank’s paid up capital surge over Birr 1.7 Billion; its outstanding loan
portfolio hit another record of Birr 7.2 Billion from 5.4 Billion in the previous similar period.

 2018/19
A YEAR OF REBRANDING

The Bank was celebrating its 10th anniversary. Over the course of the years, the Bank pursued its
mission through the combined and passionate efforts exerted by the entire community of the Bank.
Rebranding the look of the Bank guides into the promising future, and the logo saw considerable
departure from the past, yet preserving our core institutional values which are truly inspirational.
The financial year 2018/19 marks significant operational and financial accomplishment and the
Bank’s performance reflect the competitive strengths embedded in the Bank’s business model. The
paid up capital of the Bank at the end of 2018/19 fiscal year reached Birr 2 billion from Birr 1.7
billion of previous year’s position. The Bank opened 18 more new branches. During the fiscal year,
the Bank has successfully converted and transited from IAS 39 to IFRS 9.

 2019/20
A YEAR OF SUCCESS THROUGH ADAPTATION

In this fiscal year, there was a lot uncertainty in the financial industry; however the bank unveiled
astounding achievement. Across the world, social and economic instabilities were caused by the
outbreak of the Corona Virus Pandemic. The Pandemic affected every country and every individual
regardless of border, economic and technology development status, race and age although the
degree of the impact may vary from one to another. Despite all of the problems experienced during
the fiscal year, the Bank performed well in key operating areas. As a result, the Bank registered a
gross profit of Birr 707.5 million that is 22 percent increment compared to the previous year’s record
of Birr 580 million. Success of such a high record of gross profit despite the various challenges is a
clear indication of the commitment and collaboration of staff, management and Board of Directors
of the Bank. It also highlights the Bank’s capacity to flexibly adapt its strategies to fit to emerging
challenges and opportunities.

 2020/21
A YEAR OF CHALLENGE AND PROSPECT

The financial year 2020/21 was a challenging business year for the financial industry as a result of
the events emanating from the economic and political uncertainties prevailing in the country. These
had undesirable impact on the country’s economic growth. These overlapping challenges had
ultimately affected the operation of the Bank, and the banking industry at large. However, the Bank
 has shown growth in key industry performance indicators. Consequently, its deposit reached Birr
21.7 billion in financial year 2020/21, increasing by 30.7 percent from prior year’s position. Number
of deposit customers exceeded 1.1 million recording a growth of 46.9 percent compared with same
period last year. The loan stock reached Birr 17.8 billion increasing by 40.1 percent compared to
prior year’s performance. In the same way, the Bank’s total asset has reached Birr 26.9 billion
growing by 26.1 percent from last year’s position. The total capital increased by 9.4 percent reaching
Birr 3.7 billion and the paid up capital reached Birr 2.9 billion, increasing by Birr 455 million (18.6%)
from last year’s p

Values
 Sustained business growth

 Quality customer service

 High ethical standared

 Confidentiality

 Corporate social responsibility

 Conducive working environment for employees

 Professionalism and team spirit , and

 Innovation and learning organization

Berhan Bank provides a fully fledged mobile banking service under its  Berhan Mobile. The

following are among the major ones included in the service:

 Check Balance

 Mini statement

 Transfer services

 Loan Services

 Bill Payment

 Cheque Services

 Purchasing Mobile Airtime

 other services
To get the most out of Berhan Mobile, customers need to download the Berhan

Mobile application from play store or use *881#. Further to your queries please visit your

nearest Berhan Bank branch.

Point of Sales-POS
Berhan also provides Point of Sales Service, POS, that allows customers to conveniently make

purchases and pay bills at their convenient point. The service is available at malls and

commercial centers.

Master Card 
All Berhan’s ATMs accept Master Card. Hence, customers can collect their cash in Ethiopian Birr
with the rate of day

Balances

Monitor your accounts in real time.

View balances and keep tabs on recent transactions as often as you like from your palm.

Transfers

Move your money…just like that.

Transfer funds between your accounts, to other Brehan Bank customers, or to any other

accounts, for no cost, in just a few clicks.

BillPay

Pay bills securely, quickly & easily.

Cheque writing is quickly becoming a thing of the past with BillPay. Simply login to pay your bills

online and on time, securely and quickly.

 Alerts

Stay one step ahead.

Want to know when your paycheck hits your account or your credit card payment is due? It’s

easy with our customizable (and unlimited) email or text alerts.

Go Paperless

Save time and stay organized.

Go paperless to avoid paper statement fees as well as the hassle of storing physical documents,

plus you can view more than two years of your deposit and credit card statements. Bidding

paper statements good-bye is one more step towards a cleaner environment.

eBills

Cut down on clutter.

Sign up for eBills–electronic versions of your paper bills. Use Online Banking to view and

manage your eBills, schedule automatic or one-off payments, and even set up email

notifications when new bills arrive and when they are due.

Account Services

Customer Service. No waiting required.

Order checks, stop payments, replace lost or stolen cards, and much more through your online

account services.

The evolving business, economic and social environment have led Berhan Bank to review and

restate its vision and its core values, in a manner that will reflect the change the Bank has gone

through in recent years. In a cross-organizational process – with the participation of managers

and employees – the Bank’s vision was rephrased into one sentence: “To be a radiant and

trustworthy bank in excellence.”

In addition to its business activities, Berhan invests extensive resources in developing and

strengthening the country. Since its inception in 2009, Berhan Bank has contributed to the

development and prosperity of the country and is an active participant in community activities.

Berhan supports education, culture, art, science, entrepreneurship and leadership, targeting

youth and adolescents to help them make a breakthrough, fulfill their dreams and realize their

potential. In so doing, Berhan ensures the fortitude and future of Ethiopia.

Berhan Bank places much importance on ecology and dedicates much effort and widespread

resources to reducing its environmental effect.

Vision
To be a radiant and trustworthy bank in excellence
Mission
Provide diverse financial products by deploying motivated and qualified
human resource as well as up-to-date technology with the highest
ethical standard to create maximum value to stakeholders .

BENEFITS OF BANKING WITH US

Convenience

With the growing number of networked branches, currently leapfrogged  280, a significant number

of ATMs integrated with the national ATM network, growing number of  POSs  distributed at key
merchant locations and the Bank’s Mobile  and Internet Banking Services, customers can access
their account, purchase mobile airtime and effect post pay telecom bills including Wi-Fi, pay school
fees, purchase air ticket from Ethiopian Airlines (ET) and other airlines easily and can transact with 
greater convenience.

Technology

We keep on re -innovating and designing technology based services while continuously investing in
state-of-the-art technology and innovative ways to better serve you!

Stress Free Banking

With services catered to your needs and speedy delivery at multi-channel service outlets, Berhan
Bank is dedicated to make your Banking transaction to be smooth and convenient!
 CREATING EVERYDAY CONVENIENCE

BERHAN DIASPORA
Need to own a house in Ethiopia, own a car or start a business of your interest? In this

platform click Personal Banking—Diaspora Account  and there you have the details

or Telegram @ +251 954 57 57 57

Berhan ATMs
Berhan Card allows you a 24/7 ATM service that may be used at any ATM machine nationwide.

MasterCard and VISA

All our ATMs accept MasterCard and VISA Cards. Berhan Bank is a principal member of

MasterCard, with no intermediary bank in between 

Everyday Convenience
The clear and simple choice for all of your everyday purchases.

Do you want an easy and secured way to make everyday purchases?

Don’t you have cash or checks handy?

Berhan Bank’s Debit Card is the clear and simple choice.

 24/7 access to your account

 Check your balance

 Withdraw cash when needed

 Transfer funds between your accounts

 Send money to your family and friends

Get Served Online!

Download Berhan Mobile application from play store or call *881#. Get much more out of it.

Get more on   https://berhanonline.et/

Once enrolled  on Berhan SchoolPay Program,Training firms/colleges or schools  can track the

payment status of their respective trainees/students through our most convenient online

platform https://schoolpay.berhanonline.et/
Want to open a Berhan Bank checking account? We have made it easy to open an account

online, by phone, or at your local branch.