Operators For Garage Doors: Use and Maintenance Manual

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USE AND MAINTENANCE MANUAL

Operators
for garage
doors

1
CERTIFIED QUALITY FOR MORE
THAN 40 YEARS.
For more than 40 years, CAME has been specialising in the design,
industrialisation, and marketing of high-quality electromechanical gear
motors for residential, commercial, and industrial automated entrances.
CAME’s activities are organised around three divisions:
• Home - door and window automation systems, burglar alarm systems,
and integrated home automation systems.
• Work - burglar alarm solutions and operators for small and large
enterprises and commercial businesses.
• Car parks and access control systems - complete systems for
managing car parks and access control systems.
We at CAME are extremely proud of our Italian roots, but, at the same time,
we are driven by a strong propensity towards internationalisation.
Our headquarters are based in Dosson di Casier, in the province of
Treviso. However, we have a consolidated worldwide presence, thanks
to our 21 commercial companies and a extensive network of distributors.
Our six production plants in Italy, France, Spain, and Britain are bound to
commercial companies located in 118 countries. This way, we can meet
the global market’s requirements and challenges quickly and effectively,
providing tailor-made solutions for each market.

EN TESTED TECHNOLOGY
CAME is the first company in Europe to have developed the EN Tested
system, which sets new and higher safety standards for the product during
the design, production, final testing, and installation stages.
The EN Tested symbol identifies the tested operators in compliance with
European Directives concerning impact forces.

A TÜV-CERTIFIED PRODUCT
CAME S.p.A.’s integrated management system complies with the
international UNI EN ISO 9001, UNI EN ISO 14001 and BS OHSAS 18001
standards. Moreover, it ensures the conformity of the company’s quality
processes, and compliance with environmental and occupational health
and safety regulations.

All operators are tested


in compliance with
European Directives con-
cerning impact forces.

2
Use and maintenance manual - Operators for garage doors

Introduction
Purpose of the use and maintenance manual
This manual has been drawn up in compliance with the UNI EN 12635 standard. It provides you with information
regarding the operator, as well as all the instructions to allow you to use the system in the best way possible, maintaining
its efficiency over time. This booklet is an integral part of the product. It must be stored carefully and updated after every
maintenance operation.

INSTALLER’S DATA
Company Name:

Registered Office: City: Prov.:

POSTAL CODE: E-mail address:

Tax Code or Vat No.: Telephone number:

MACHINE DATA:
Description:

Location address: Serial number:

City: Prov.:

Contact person: POSTAL CODE: E-mail address:

Periodic maintenance schedule:


- From the date of commissioning, the installer must plan periodic maintenance and fill out/update the “Maintenance
log book”.

- The end-user should periodically carry out the operations indicated in the paragraph: “INSPECTIONS TO BE CARRIED
OUT BY THE USER”.

Machine configuration
Power supply: .............................

☐ EMEGA ............................ ☐ VER ...............................


☐ V6000 .............................. ☐ .......................................
☐ ......................................... ☐ .......................................

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Use and maintenance manual - Operators for garage doors

Specify the code and quantity of the installed components in the relative spaces:
Control units: (control panels, battery-charge boards, decoding boards, etc.)

☐ Z ..................quantity...... ☐ LB ................quantity...... ☐ V0670 ......... quantity......


☐ AF .............quantity...... ☐ RSE .............quantity...... ☐ RGSM...........quantity......
☐ RIO-CTRL.......quantity..... ☐ RIO-CONN....quantity.... ☐ ZERO-E........quantity......
☐ .......................quantity......☐ .....................quantity....... ☐ ....................quantity.....
Photocells: (type di photocells)

☐.....................quantity...... ☐.....................quantity........ ☐....................quantity........


Command and control devices: (selectors, keyboards, transponders)

☐.....................quantity...... ☐.....................quantity........ ☐.....................quantity.......


☐.....................quantity...... ☐.....................quantity........ ☐.....................quantity.......
Safety devices: (sensitive edges, SMA, etc.)

☐ DF ..............quantity....... ☐ DFI ...............quantity........ ☐ DBS .............quantity.......


☐......................quantity....... ☐ .................... quantity......... ☐.......................quantity.......
Shutter accessories: (electric lock)

☐.....................quantity...... ☐.....................quantity....... ☐.....................quantity........


☐.....................quantity...... ☐.....................quantity....... ☐.....................quantity........
Remote controls and warning devices: (remote controls, flashing beacon, antenna)

☐....................quantity....... ☐.....................quantity....... ☐.....................quantity.......


☐.....................quantity....... ☐.....................quantity...... ☐.....................quantity.......
Cables: (type of cable used)
Line Accessories Devices
☐..................................... ☐................................ ☐................................
Other:
☐...................quantity....... ☐.....................quantity..... ☐.....................quantity.......


☐ closure
List of enabled functions:
Re-opening during ☐ Obstacle
detection
☐ Preflashing ☐ .........................
.........................



Partial stop ☐ Reversing stroke ☐ stop”
“Open-stop-close- ☐ .........................
.........................


Safety test function

☐ Cycle lamp ☐ “Open-close-reverse” ☐ .........................
........................


Automated closure

☐ “Person present” ☐ “Open only”
operation
☐ .........................
.........................



☐ Total

stop ☐ stand-by
Obstacle ☐ ........................
........................
☐ .........................
.........................

TYPE OF SYSTEM: ☐ Entrance for vehicles only


NOTE: The installer must fill out the parts regarding the models and components. The model must ALWAYS be indicated.

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Use and maintenance manual - Operators for garage doors

Safety provisions
IMPORTANT SAFETY INSTRUCTIONS
The machine’s components must be used only for the purpose for which they have been expressly designed. Any other
use must be considered improper and, therefore, dangerous. CAME will not be held liable for any damage resulting from
improper, incorrect and unreasonable use or maintenance deficiencies. Keep away from the hinges or moving mechanical
parts. Do not enter the operating area when the barrier is moving. Do not counter the operator's movement as it
could be dangerous. Always pay special attention to the dangerous points labelled with specific pictograms and/or black
and yellow stripes.

Danger! High voltage.

Danger of hand crushing

Danger of foot crushing

No transiting while the barrier is moving

The door may move at any time and without warning!


If the entrance is for vehicles only, pedestrians must use a separate and properly signalled entrance. If the control does
not have the self-holding function the user must keep checking that nobody is within the operating range of the moving
parts, until the control is released. Make sure that the leaves’ movement does not cause anything to be trapped between
it and surrounding fixed parts, keeping the areas near the operator free from obstructions. This appliance can be used by
children over 8 years of age, by people with physical or cognitive disabilities, by people lacking experience or knowledge of
the device, as long as they are supervised or have been informed about how to use the device safely and about its risks •
Children must not play with the appliance or its controls, including the transmitters.

CORRECT OPERATING MODE


The operator must run under the conditions checked during the functional test carried out by the installer in the presence
of the end user. It is forbidden to tamper with the settings.
Stop using the operator immediately in the presence of a malfunction or structural damage and contact our technical
support service.

Controls

☐ AUTOMATIC

☐ WITHOUT SELF-HOLDING FUNCTION
(in HOLD-TO-RUN mode, the operator must
always be visible during the manoeuvre)

☐ WITH TRANSMITTER
To start the operator with the transmitter, proceed as follows:
- Be in the transmitter’s operating range (from 0 to 150 metres, depending on the operating range).
- Press the button (already set by the installer).
To close the barrier, repeat this operation or wait for its automatic closure.

Button 1 function........................................... Button 3 function...........................................


Button 2 function........................................... Button 4 function...........................................

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Use and maintenance manual - Operators for garage doors

☐ WITH KEY-SWITCH SELECTOR


To open the operator with the key-switch selector, proceed as follows:
- Insert the key in the specific key-switch selector.
- Turn the key clockwise or anticlockwise depending on how it was connected.
To close it, proceed as follows:
- Provide the opposite command, repeat the operation described above or wait for the
automatic closure (if set). Position the key at the centre to remove it.



☐ WITH MAGNETIC KEY-SWITCH SELECTOR

To open the operator with the magnetic key-switch selector, proceed as follows:
-Insert the magnetic key into the key-switch selector.
To close it, proceed as follows:
- Repeat the operation described above or wait for the automatic closure (if set).

☐ WITH NUMERIC KEYPAD



To open the operator with the numeric keypad, proceed as follows:


- Enter the code and confirm pressing #/E.
- To close it, repeat the operation or wait for the automatic closure
(if set).

Space for entering the code ☐☐☐☐☐☐☐☐ + #/E



☐ WITH TRANSPONDER DEVICE READER (TSP01)

To open the operator with the RFID card, proceed as follows:


- Bring the card, or key ring, or radio control (equipped with glass TAG bulb) close to the
transponder reader.
To close it, proceed as follows:
- Repeat the operation described above or wait for the automatic closure

Bulbo in vetro (TAG) (if set).
con funzione
trasponder

☐ WITH INTERNAL PUSHBUTTON PANEL


To start the operator, you must use the controls depending on the configuration chosen by the client. The installer will
explain how to use them correctly.

An example is provided here on the side.

Apre

Stop

Chiude

☐ OTHER .........................................................

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Use and maintenance manual - Operators for garage doors

Unlocking the operators


MANUAL HANDLING
Carefully read the instructions before carrying out any operation.

UNLOCKING EMEGA UNLOCKING EM4024CB


To unlock the gear motor, turn the yellow knob by 120 Pay attention when you activate the manual unlocking
degrees clockwise, as shown in the figure on the side. Pay device, as the an open door may suddenly fall due to weak
attention as the door may oscillate once unlocked. or broken springs, or if it is unbalanced.
To resume normal use conditions, turn the unlocking knob
by about 120 degrees anticlockwise. The connection
occurs after the first manoeuvre.

UNLOCKING WITH A LATCH-LOCK MECHANISM


(V121 optional)
To unlock the gear motor, turn the knob anticlockwise until
the door is unlocked.
To lock the door again, set the knob to its initial position
UNLOCKING VER and move the door.
To unlock the gear motor, turn the yellow knob by 120
degrees clockwise, as shown in the figure on the side.
To resume normal use conditions, turn the unlocking knob
by about 120 degrees anticlockwise. The connection
occurs after the first manoeuvre.

UNLOCKING V6000
Pull the latch downwards to unlock the operator.

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Use and maintenance manual - Operators for garage doors

☐ PERIODIC CHECKS TO BE CARRIED OUT BY THE USER (at least every six months)
The user must periodically check or have someone check the correct operation of the safety devices and make sure
that the glass surface of the photocells is clean.
This is the only operation to be carried out while the operator is powered.
To check the photocells’ efficiency, remain outside the movement area and give the start command. Move an object
in front of the photocells when the operator is moving and check whether it is working correctly as indicated in the
paragraph: “MACHINE CONFIGURATION”.

Before carrying out any cleaning operation, shut off the mains power and remain outside the operating range of the barrier.
If the device is provided with backup batteries, unlock the device as specified in the paragraph: “Unlocking the operators”.
Make sure to carry out these operations safely.
Periodically check the installation to detect any malfunction, wear, or damage to the operator’s fixed and moving parts.
Stop using the operator immediately in the presence of a malfunction or structural damage and contact our technical
support service. If the power cable is damaged, it must be replaced by the manufacturer or an authorised technical
support service or, in any case, by a suitably qualified professional, to avoid any risks.

Do not access the protected internal parts. At least once every 6


months, carry out simple standard maintenance work. Always carry out
this operation outside the barrier’s operating area.
A - Clean the photocell glass using a cloth slightly dampened with water.
Do not use solvents or other chemical products.
B - Check that the photocells work properly by putting an object in
between them while in motion. If the manoeuvre inverts or stops, the
photocells are working properly.
C - Check that there is nothing preventing the operator from functioning
correctly, such as overgrown vegetation in the area in which the
photocells operate or any structural changes/yielding in the barrier.
In the event of any repairs or modifications made to the system etc.,
please contact a qualified professional and keep a record of the work
performed.

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Use and maintenance manual - Operators for garage doors

TROUBLESHOOTING

Operator status Possible causes Checks and solutions

No power supply Contact the support service

The gear motor is unlocked Lock the gear motor

The transmitter battery is flat Replace the batteries

The operator neither opens nor closes The transmitter is broken Contact the support service

The stop button is either jammed or malfunc-


Contact the support service
tioning

Jammed opening/closing button or key-switch


Contact the support service
selector

Photocells in partial stop mode Contact the support service

Make sure the photocells are clean and in


The photocells have detected an obstacle
working order

The operator opens but fails to close

Stressed sensitive edge Contact the support service

The operator closes but fails to open Stressed sensitive edge Contact the support service

The beacon does not work Faulty beacon Contact the support service

Contact the technical support service for any other problem not described in this table.

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Use and maintenance manual - Operators for garage doors

REGISTER OF THE PERIODIC INSPECTIONS CARRIED OUT BY THE USER

Date Notes Signature

10
Use and maintenance manual - Operators for garage doors

REGISTER OF THE PERIODIC INSPECTIONS CARRIED OUT BY THE USER

Date Notes Signature

11
DECLARATION OF CONFORMITY
Pursuant to Annex II A of Directive 2006/42/EC (Machinery Directive) (ver. 3.0 - 10/10)

Doc. No.:

(company’s stamp)

THE COMPANY’S LEGAL REPRESENTATIVE:


Company Name:

Registered Office: City:

Prov.: POSTAL CODE:

Tax Code or Vat No.:

Telephone number: E-mail address:

Name and address of the person authorised to draw up the technical file:

Declares under their sole responsibility that the machine:


Description:

Location address: Serial number:

City:

Prov.: POSTAL CODE:

Contact person: Tel. No.:

... complies with the national regulations that implement the following European Directives:
Machinery Directive 2006/42/EC
(where specifically applicable)

The products described in this declaration have been manufactured in compliance with the applicable parts of the
following standards:
EN 13241-1 Industrial, commercial and garage doors and gates Product standard.

EN 12453 Industrial, commercial and garage doors and gates - Safety in use of power operated doors - Requirements

EN 12445 Industrial, commercial and garage doors and gates Safety in use of power operated doors - Test methods

• The validity refers to what is performed and used by the Declarant for the construction and operation
of the mentioned product.
• Validity is lost in the following cases:
1. Unauthorised changes to the product.
2. Undertakings established by the Declarant regarding the maintenance of suitable safety – and good-operation standards,
provided for by the law, are not respected;
3. Improper use of the product.

The Legal Representative:

Name:

Position: Signature:

Technical documentation attached Date of this declaration:


File No.:

12 Declaration of Conformity model


MAINTENANCE LOG
Installation and commissioning (ver. 2.0 - 10/10)

Doc. No.:

Description:

Location Serial
address: number:

Operating com- Registered office: Telephone number: Name of operator:


pany:

MACHINE INSTALLATION

Technician's signature: Client’s signature:

Operating com- Registered office: Telephone number: Name of operator:


pany:

COMMISSIONING THE MACHINE

Technician's signature: Client’s signature:

No.: Operating company: Registered office: Telephone number: Name of operator:

Description: Replacements:

Date: Technician's signature: Client’s signature:

No.: Operating company: Registered office: Telephone number: Name of operator:

Description: Replacements:

Date: Technician's signature: Client’s signature:

No.: Operating company: Registered office: Telephone number: Name of operator:

Description: Replacements:

Date: Technician's signature: Client’s signature:

No.: Operating company: Registered office: Telephone number: Name of operator:

Description: Replacements:

Date: Technician's signature: Client’s signature:

Maintenance log model 13


MAINTENANCE LOG
Installation and commissioning

No.: Operating company: Registered office: Telephone number: Name of operator:

Description: Replacements:

Date: Technician's signature: Client’s signature:

No.: Operating company: Registered office: Telephone number: Name of operator:

Description: Replacements:

Date: Technician's signature: Client’s signature:

No.: Operating company: Registered office: Telephone number: Name of operator:

Description: Replacements:

Date: Technician's signature: Client’s signature:

No.: Operating company: Registered office: Telephone number: Name of operator:

Description: Replacements:

Date: Technician's signature: Client’s signature:

No.: Operating company: Registered office: Telephone number: Name of operator:

Description: Replacements:

Date: Technician's signature: Client’s signature:

No.: Operating company: Registered office: Telephone number: Name of operator:

Description: Replacements:

Date: Technician's signature: Client’s signature:

No.: Operating company: Registered office: Telephone number: Name of operator:

Description: Replacements:

Date: Technician's signature: Client’s signature:

14
MAINTENANCE LOG
Installation and commissioning

No.: Operating company: Registered office: Telephone number: Name of operator:

Description: Replacements:

Date: Technician's signature: Client’s signature:

No.: Operating company: Registered office: Telephone number: Name of operator:

Description: Replacements:

Date: Technician's signature: Client’s signature:

No.: Operating company: Registered office: Telephone number: Name of operator:

Description: Replacements:

Date: Technician's signature: Client’s signature:

No.: Operating company: Registered office: Telephone number: Name of operator:

Description: Replacements:

Date: Technician's signature: Client’s signature:

No.: Operating company: Registered office: Telephone number: Name of operator:

Description: Replacements:

Date: Technician's signature: Client’s signature:

No.: Operating company: Registered office: Telephone number: Name of operator:

Description: Replacements:

Date: Technician's signature: Client’s signature:

No.: Operating company: Registered office: Telephone number: Name of operator:

Description: Replacements:

Date: Technician's signature: Client’s signature:

15
MAINTENANCE LOG
Installation and commissioning

No.: Operating company: Registered office: Telephone number: Name of operator:

Description: Replacements:

Date: Technician's signature: Client’s signature:

No.: Operating company: Registered office: Telephone number: Name of operator:

Description: Replacements:

Date: Technician's signature: Client’s signature:

No.: Operating company: Registered office: Telephone number: Name of operator:

Description: Replacements:

Date: Technician's signature: Client’s signature:

No.: Operating company: Registered office: Telephone number: Name of operator:

Description: Replacements:

Date: Technician's signature: Client’s signature:

No.: Operating company: Registered office: Telephone number: Name of operator:

Description: Replacements:

Date: Technician's signature: Client’s signature:

No.: Operating company: Registered office: Telephone number: Name of operator:

Description: Replacements:

Date: Technician's signature: Client’s signature:

No.: Operating company: Registered office: Telephone number: Name of operator:

Description: Replacements:

Date: Technician's signature: Client’s signature:

16
Notes

WARNING! Failure to comply with the machine’s maintenance obligations will invali-
date the declaration of conformity, and thus the product warranty.
KSUP#CIT43111 - Ver. 2018
Came S.p.A. is Quality, Environment and
Safety certified according to the following
standards:
UNI EN ISO 9001
UNI EN ISO 14001
BS OHSAS 18001

Notes for the installer:


This document provided by
CAME S.p.A.:
- aims at supporting the installer
by providing indicative instruc-
tions;
- does not change or extend
CAME S.p.A.’s obligations;
- is subject to variations that can
be viewed on Came S.p.A.’s
official website.

CAME S.p.A.
via Martiri della Libertà, 15
Dosson di Casier
Treviso - ITALY
tel. +39 0422.4940
fax +39 0422.4941
www.came.com - info@came.com

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