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  • Evidencia 3 Introducing Yourself To A Prospective Employer

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    Andrea Trujillo Penagos
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    Andrea Trujillo Penagos is a business administration student currently working as a customer service associate for Amazon. She has experience in human resources, customer service, and sales management. Her responsibilities at Amazon include helping customers and solving requests and complaints. Previously she worked as a commercial advisor for Banco Pichincha from January 2019 to March 2020 where she performed credit sales and portfolio purchases. She is characterized by being highly competitive with strong listening, adaptation, and concentration skills.

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    Evidencia 3 «Introducing Yourself to a Prospective Employer»

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    Andrea Trujillo Penagos is a business administration student currently working as a customer service associate for Amazon. She has experience in human resources, customer service, and sales management. Her responsibilities at Amazon include helping customers and solving requests and complaints. Previously she worked as a commercial advisor for Banco Pichincha from January 2019 to March 2020 where she performed credit sales and portfolio purchases. She is characterized by being highly competitive with strong listening, adaptation, and concentration skills.

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    12 views2 pages

    Evidencia 3 Introducing Yourself To A Prospective Employer

    Uploaded by

    Andrea Trujillo Penagos
    Andrea Trujillo Penagos is a business administration student currently working as a customer service associate for Amazon. She has experience in human resources, customer service, and sales management. Her responsibilities at Amazon include helping customers and solving requests and complaints. Previously she worked as a commercial advisor for Banco Pichincha from January 2019 to March 2020 where she performed credit sales and portfolio purchases. She is characterized by being highly competitive with strong listening, adaptation, and concentration skills.

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    of 2

    Cll 65 # 116c 16

    Andrea Trujillo Penagos


    ñññññññññññññññ
    3127534260
    Custom service associate
    Andrea.trujilli@gmail.com

    I am currently a business administration student and I work as a


    PROFESSIONAL PROFILE customer service associate for amazon, I am characterized by
    being a highly competitive person with listening skills.

     Human resources  Sales


    AREAS OF EXPERTISE management
     Customer service

    Custom service associate


    WORK EXPERIENCE Amazon
    Employment time (May 25 2020– Present)
    Responsibilities: Help customers and solve their requests and
    complains.

    I currently handle any request related to complaints, claims or general


    information required by a customer.
    commercial advisor
    Banco Pichincha
    Employment time (January 2019 – March 2020)

    Responsabilities:

     Performed credit sales and portfolio purchases.

    SKILLS AND ABILITIES LANGUAGES

    Active listening Active listening

    Adaptation Adaptation

    Concentration Concentration

    0% 20% 40% 60% 80% 100%

    Inem Julian Motta Salas - (2006 – 2013)

    academic bachelor's degree with


    EDUCATION emphasis in natural sciences.

    Area Andina - (2019 – Present)

    Business administration professional

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