Pravinkumar M Desai

Pravindesai89@gmail.com
Mobile: +91 9420970588

PROFESSIONAL EXPERIENCE
Presently, I am working with Sears Holding India as Senior Technical Associate. I worked with IBM India Pvt. Ltd.
as Software Engineer in Pune And Mechatronics System Pvt. Ltd. as Software Engineer in Pune.

PROFILE SUMMARY

• A Software Professional having 6 Years of experience in Data warehousing and BI Applications, Support for
Web & Enterprise applications on different platforms including Red Hat LINUX, UNIX & AIX.
• I have been specialized in support of Telecom and Retail domain also good understanding module like
Payout.
• Good knowledge of Oracle SQL & PL/SQL and SQL Loader concept. Comprehensive understanding and
interest towards technologies including Oracle SQL DDL, DML, DCL & DTL Statements, having good hands on
SQL, MYSQL and GCP Queries.
• Hands on experience in UNIX and IBM-AIX to check on going processes, logs & good understanding of batch
process and scheduling job using Control-M and crontab.
• Expertise in Build and release management, which includes the release management, incident management,
problem management and change management.
• Basic Knowledge of ETL Tool (Informatica), Redis, Kafka, GIT, Jenkins, Docker.
• Capable to adopt new request, work effectively, eager to learn new technology.
• Developed SQL and shell script for customized report, dash-boards published to the business.
• Excellent verbal communication skills, troubleshooting skills, problem solving capabilities and analytical skills.
• Hands on experience in AWS services including cloud watch, Graphite and Grafana, Kibana, ECS, EC2, RDS,
Route53, code pipeline, S3, AutoScaling, Control – M tool Monitoring.
• Performing Experience in migrating and implementing of multiple application from on premise to cloud using
AWS services.
• Daily functional testing of different application, Responsible for troubleshooting the issues in the Production
environment based on severity of issues.
• Coordinating with different teams and clients for resolving the issues related to application.

EDUCATION

Degree University/Board Year of passing Percentage

M.C.A Savitribai Phule Pune University 2015 64.80%
B.C.S Shivaji University, Kolhapur 2011 55.80%

EXTRA CURRICULAR ACTIVITIES/ACHIVEMENT

• Conducted and attended social events like Traffic Management, Blood donation, Tree plantation.
• Represented as volunteer in State Level Seminar organized by College.
• Got an SPOT Award for exceptional contribution in project from manager.
• Member of organizing committee for extra curricular activities in company organization.
TECHNICAL PROFICIENCY

Technologies SQL, PL/SQL, MS SQL SERVER, UNIX, Shell Script, AWS - EC2, Elastic search, ECS,
Cloudwatch, IDE: Eclipse, Google Cloud, Kafka.
Operating Systems Linux/UNIX, Windows, AIX, Web and App server: jboss, websphere
Database Technologies Oracle 10g/11g, MS SQL Server 2005/2008, MySQL, Google Cloud – BigQuery.
Tools SQL DEVELOPER, BMC REMEDY, Informatica PowerCenter, Tivoli, SAM 2.0, WinSCP, Graphite,
Grafana, Control - M, Service Now, Sysaid, Jenkins, GIT, Kibana, SOAP UI, Postman.

PROJECT DETAILS

Project Name: Shop Your Way Rewards - SYWR

Organization: Sears Holding India Pune (Senior Technical Associate)
Duration: October 2019 – Present
Responsibilities : • Applying the knowledge and experience in SQL and UNIX to improve the existing
applications and processes.
• Batch job migration from on-premises datacenter to AWS environment.
• Working on incidents, Change Orders and Problem tickets and generate real time error on
SOAP to fix issue.
• Monitor and ensure system health check with help of graphite dashboards and
customized alerts on Cloudwatch.
• Handling Deployment on AWS environment.
• Fault detection/Debugging in case of production issue.
• Perform Release management and Deploy the new code changes into Production using
Jenkins and SysAid, code pipeline and troubleshoot in case any issue.
• Scheduling the daily jobs with the help of tools like Control-M and Putty.
• Mentor team members and guide them in problem Solving. Coordination with other
onshore to discuss maintenance or issue.
• Communicating to upstream and downstream teams to minimize the impact of
• Outage, Patching or job abends if any responsible for manually execution of script which
is failed in schedule cron job.
Project
• Telluride is real time platform, which is used by sears online systems, stores, member
Description:
care, offer system, sears external partners. Telluride is a loyalty program that is intended
to provide points and different types of offers to members upon their purchase from the
stores and online. This application contains various modules (viz. Member, Rewards, Bank,
and Security). This also provides offers to customers based on their purchases. The
request comes to telluride from a system (EntepriseServiceBus, Oauth Security Layer) and
is routed into the system.

Project Name: Scheme Studio Application (Telecom Domain)

Organization : IBM India Pvt. Ltd. Pune (Software Engineer)
Duration : December 2017 – September 2019
Responsibilities : • Prepared Source Target Data mapping and documentation.
• Database and application level root cause analysis in customer’s issues .Provide regular
updates to Manager, User and Other stake holders on open support issue.
• Resolved customer raised Incident within SLA time on priority using Remedy ticketing tool.
• Developing and deploying Shell Scripts in the production for application monitoring,
automata, data Dumps extraction, monitor system availability and communicate system.
• Involved in the RFC activity for application and database password change or any
deployment with the help of DBA, middleware and Incident Team.
• Escalation and communication in timely manner on status of major incident.
• Monitor process and software changes that impact production support, communicate with
support team and raise production support issues to the project team.
• Involved in writing complex SQL Queries to implement the business requirement.
• Responsible for creating and delivering various reports to internal & external user on daily,
weekly & monthly basis.
• Creating and updating Remedy ticket for change, incident and problem management to
document monitoring and recovery steps. Capture incidents follow-up and completing
formal post implementation reviews.
• Participate in knowledge transfer to ensure better grasp of the product and domain.
• Coordinate with Application Development Team to successfully deploy software releases in
Production environments.

Project • Team is responsible for Handling Telecommunication Business Applications and performing
Description: day to day activities and maintenance of application as well as automates various tasks.

Project Name: CPS and Postpaid Scheme Studio (Telecom Domain)

Organization: IBM India Pvt. Ltd. Pune (Software Engineer)
Duration : September 2016 – December 2017
Responsibilities : • Understanding the requirements and functional specifications of the applications.
• Handling application change request tickets.
• Developing and deploying Shell Scripts in the production for application monitoring,
automata, Data Dumps extraction, Monitor system availability and communicate system.
• Developed the UNIX shell scripts as per the business requirement for the automation.
• Running SQL loader utility for loading data into database for monthly data loading activity
in Payout module and Responsible for daily Data Dump process for Payout.
• Running the Jobs/Workflow for ETL process.
• Verifying the data in target database after ETL process.
• Resolving the customer issues Coordinate with other teams to provide solution to the
business problems per defined SLA raised tickets (incidents) using BMC remedy tool.

Project Name: Real Time Data Acquisition System

Organization: Mechatronics System Pvt. Ltd. Pune (Software Engineer)
Duration : July 2015 – July 2016
Responsibilities : • Download contents according to categories, monitoring the database and data
fetching for MIS purpose reporting.
• Changes in the database by run the Query and updated the Database.
 • Responsible for creating and delivering various reports to internal & external user on
daily, weekly & monthly basis.
• Responsible for manually execution of script which is failed in schedule cron job.
• Creating and updating Remedy ticket for change, incident and problem management to
document monitoring and recovery steps. Capture incidents follow-up and completing
formal post implementation reviews.

Personal Details
Address : Flat No.6, SNO.18/1, Eakta Colony, Thergaon, Pune -411033, Maharashtra.
Date of Birth : 15th July 1989.
Marital Status : Single
Nationality : Indian
Languages known : English, Hindi, Marathi
Hobbies : Reading books, Swimming, Making new friends
Date: Signature