Sundez Ground Source Heat Pump Installation&Instruction Manual

SUNDEZ
Ground source Heat Pump

Installation&Instruction Manual
(Brine/water)
Heating/Cooling Series
(Heating only Series)
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INSTALLATION & INSTRUCTION MANUAL
Content
Ⅰ.SUNDEZ ground source heat pump introduction
1. Characteristics.....................................................................................2
2. Model number nomenclature..............................................................3
3. Performance parameter table...............................................................4
4. Dimension and conformation.............................................................5
5. Electrical diagram................................................................................8
Ⅱ. Installation..............................................................................................11
1. Transport and position......................................................................11
2. Pipeline installation system notice....................................................12
3. Installation of the heat source system.............................................12
4. Installation of the heat consumer system........................................13
5. Electrical connection.........................................................................14
6. Commissioning..................................................................................15
7. Maintenance and cleaning...............................................................16
8. Water quality standards...................................................................16
9. Using monoethylene glycol..............................................................18
Ⅲ. Operation of controller..........................................................................19
1. User interface.....................................................................................19
2. Operation...........................................................................................19
3. Usual malfunctions............................................................................24
Ⅳ.Maintenance information.........................................................................26
Ⅴ.System planning.....................................................................................27
1. Basic knowledge...............................................................................28
2. System planning................................................................................30
- 1 -

Ⅰ.Introduction on SUNDEZ ground source heat pump
Sundez ground source heat pump is a heating system designed for operation as
brine/water or water/water heat pump. The heat pump extracts energy from the heat
source medium i.e. brine at a low temperature level. This extracted energy is then
transferred to the heating water at a higher level, enriched with the energy
transferred by the compressor. The underground heat can be transferred through
the horizontal or vertical underground loop system. The heating water can be heated
up to a flow temperature of 55℃.
1. Characteristics
● High quality construction
Cabinet--Standard unit fabrication consists of heavy gage galvanized sheet metal
cabinet construction that provides maximum strength. All exterior sheet metal
surfaces are powder-coated for maximum corrosion protection to ensure resilience
for long term vitality. Compact, stackable cabinets are designed to minimize
installation space.
Compressor--Standard high-efficiency scroll compressor design for all units.
Compressor isolating springs are specially selected for each compressor size.
Refrigerant/water circuit--Units have a sealed refrigerant circuit including scroll
compressor(S). Refrigerant circuits are provided with a standard thermostatic
expansion valve(TEV) for higher accuracy and performance. The condenser and
evaporator are brazed stainless steel SUS316# plate heat exchangers with the
highest heat exchanging efficiency, outstanding ability against high pressure and
lower water quality.
● Quiet operation
The whole unit is designed for quiet operation. Compressor isolating springs are
specially selected for each compressor size. The floating design of the compressor
support with rubber isolators which completely separate the compressor from the
cabinet, to minimize vibrations to the unit structure.
● Built-in Hydraulic module, easy installation(Optional)

Hydraulic module(flow switch, expansion tank, water pumps, 3 way solenoid valve is
built-in.
- 2 -

2. Model Number Nomenclature
SD WW - 160 - S
Manufacturer:
SD - SUNDEZ
Type:
WW: ground source
(water to water)
Power Supply:
Heating capacity:
S: 380V/3ph/50Hz
100: 10.6KW
Omit: 220V/1ph/50Hz
160: 16.6KW
260: 26.6KW
- 3 -

3 . Performance parameter table
Model SDWW-100 SDWW-160-S SDWW-260-S SDWW-320-S SDWW-500-S SDWW-600-S
Power Supply V/ph/Hz 220~240/1/50 380~400/3/50 380~400/3/50 380~400/3/50 380~400/3/50 380~400/3/50

Heating Capacity
(W7/W35) KW 10.6 16.6 26.6 33.2 53.2 62.4
Heating Power
Input (W7/W35) KW 2.9 4 5.9 7.9 12 14.3
Heating Capacity
(W7/W45) KW 10.2 16 25.6 32 51 61
Heating Power
Input (W7/W45) KW 3.3 4.5 6.7 8.8 13.4 16
Cooling Capacity
(W25/W7) KW 8.1 13.8 21 27.6 42 50
Cooling Power
Input (W25/W7) KW 2.7 3.6 5.57 7 11.4 13
Water Source
Flow Ton/hour 1.4 2.4 3.8 5 7.6 10
Air Condition
Water Flow Ton/hour 1.7 2.7 4.4 5.5 8.8 11
Air Condition
Water Pressure
Drop KPa 10 10 10 15 15 15
Compressor
Style Scroll Scroll Scroll Scroll Scroll Scroll
Compressor
Quantity pc 1 1 1 1 2 2
Refrigerant R410A R410A R410A R410A R410A R410A

Air
condition/Water
Source Pipe
Connection 1-1/4"F 1-1/4"F 1-1/2"F 1-1/2"F 2"F 2"F
Recommended
Buffer Tank L 200 200 200 200 300 300
Noise Level dBA 32 34 38 40 43 45

Water Source
Inlet Water
Temp.Range(He
ating) ℃ -5 to +25 -5 to +25 -5 to +25 -5 to +25 -5 to +25 -5 to +25
Maximum Hot
Water Outlet
Temp.(Heating) ℃ 55 55 55 55 55 55
Cooling Start
Current A 65 35 55 35 55 64
Heating Start
Current A 68 41 60 41 60 69.5
Cooling Running
Current A 13 6 10.1 14.6 20.2 22.8
Heating Running
Current A 13.4 7.7 12.1 15.7 24.2 27.4
Net
Dimension(Dept
h*Width*Heigh) mm 690*620*1350 690*620*1350 690*620*1350 690*620*1350 1150*824*1204 1150*824*1204
Net Weight kg 100 130 250 280 330 350
Test condition: Cooling: W25/W7: Ground Source inlet Temp. 25℃, air condition water outlet 7℃.
Heating: W7/W35: Ground Source inlet Temp. 7℃, air condition water outlet 35℃
- 4 -

4. Dimension and Conformation
Left-front View
Outer Case Dimension

Model Dimension/D*W*H (mm)
SDWW-100-WR 703×611×1340
H
SDWW-160-SWR 703×611×1340
SDWW-260-SWR 703×611×1340
SDWW-320-SWR 703×611×1340
D W
Model Dimension/D*W*
H H(mm)
SDWW-500-S 1150X824X1204
SDWW-600-S 1150X824X1204
D W
- 5 -

Back View
Model: SDWW-100
SDWW-160-S
SDWW-260-S
SDWW-320-S
46
70
Ground source Hot Water Air Condition
Model: SDWW-500-S
SDWW-600-S
- 6 -

Specification of Water Connections
Model: SDWW-100
SDWW-160-S
SDWW-260-S Ground source
Air Con.water outlet
SDWW-320-S DN25 female outlet DN25 female
For wire controller
For power cable
Air Con.water inlet Ground source inlet

DN25 female DN25 female
Ground source Hot Water Air Condition Model: SDWW-500-S

SDWW-600-S
Water Outlet
Water Inlet
- 7 -

HZ
BLU KM1 KA1 KA2

)
- 8-
0
N N N
5
V
*A2 *A2 *A2

0
2/
*A1 *A1 *A1

2
4 way valve
pump
air condition
pump
ground source
COMP.1
L BLU
TB1 BLU BLU BLU BLU L
D
O
1
1 D
O
1
0 D
O
9DO
8DO
7DO
6DO
5DO
4DO
3DO
2D
O1
COM
YLW
A1 COMMON
com com
TERMINAL
D
I
1
KM KA1 KA2
F
U
SE D
I
2
A2 no no
D
I
3
D
I
4
A
C
2
20
V
/
5A FUNCTION SET： CONTROLLER MODEL ： C
D
0
64
3
MB D
I
5
L
RED L DIP D
I
6
double all heat electric heater double
N system recovery valid DHW valid commissioning speed fan D
I
7
single part heat electric heater single
BLU N system recovery invalid
DHW invalid normal work
speed fan D
I
8
J
T
PGO
N
M
C
U D
I
9
D
I
10
L
E
D1
LE
D
2 1
234
56
78
GND
12V
RD
TD
RS485 D
I
11
A
D
1AD
2A
D3A
D4A
D5A
D6A
D7A
D8
D
I
12
RED BLU RED BLU A B
GROUND SOURCE OUTLET WATER TEMP.

GROUND SOURCE INLET WATER TEMP.
AIR CONSITION OUTLET WATER TEMP.
AIR CONSITION INLET WATER TEMP.
GND
12V
RD
TD
WIRE
CONTROLLER
BLK WHI
RED
S MF MF 17
C MR
1/2 1/2 *95
FR1
*96
YLW YLW YLW YLW YLW YLW YLW YLW YLW YLW
COMP. GROUND AIR COM
SOURCE CONDITION

Model: SDWW-100
PUMP PUMP
5.Electrical Diagram
TB2
SIGN EXPLANATION ：
SIGN EXPLANATION SIGN EXPLANATION
GROUND SOURCE FLOW SWITCH

DHW FLOW SWITCH
ELECTRIC HEATER OVERLOAD
LOW PRESSURE SWITCH
HIGH PRESSURE SWITCH
AIR CONDITION FLOW SWITCH

3 PHASE PROTECTION
COMP. OVERLOAD
FACTORY WIRE
FAN INTERLOCK
KM CONTACTOR KA1-2 RELAY
USER WIRE
TERMINAL
TB1 BOARD 1 TB2 TERMINAL BOARD 2
- 9 -
Blue KM1 KM2 KM3 KT KM4
N N N N N N
*A2 *A2 *A2 *2 *A2
L3
*A1 *A1 *A1 *7 KT *A1 Brown
*8 *6 21
L2
L1
L
Green Red Brown Brown Yellow
QF
Yellow
Yellow
Red
Red
Red
Green
Yellow
Blue
Yellow
1 2 3 4 5
A COM white
Common
*1 *3 *5 *21 *1 *3 *5 *1 *3 *5 *1 *3 *5 terminal
L1 L2 L3 6 Yellow
KM1 KM2 KM3 KM4 TVR
7 Brown
*2 *4 *6 *22 *2 *4 *6 *2 *4 *6 *2 *4 *6 COM ON
8 Brown
FR1 14
COM
9 Brown
10 Green
Controller model ：
L Function setting:
Red 11 Yellow
L DIP switch
Electric heater Electric heater
Cooling only Grade 2 enabled DHW enabled Debug mode
Grade 1 enabled
N heat pump Electric heater Electric heater Normal operation
DHW disabled mode
Blue Grade 1 disabled Grade 2 disabled
N
12 Yellow
13 Orange
GND
14 Orange
12V
RD
TD
RS485
15 Green
A B
Ground source outlet temp.

air con. outlet temp.
Ground source inlet temp.
DHW outlet temp.

DHW Inlet temp.
air con. inlet temp.
GND
12V
RD
TD
Wire
controller
－A2
V
U M W M M M
CCH
SDWW-260-S
SDWW-320-S

Model: SDWW-160-S
Ground Air Con. DHW pump

source Pump
pump 1 2 3 4 5 6 7 8 9 10 11 12 13 1 2 3 4 5 6 7 8 9 10 11 12 13
thermostati switch
4 way valve
fault output
overload
Pressure switch-Low
indoor interlock switch

Air Con. auxilary heater
DHW flow switch

Pressure switch-High
2 way valve
air Con. flow switch

anti-freeze switch
switch
ground source flow
Explanation on signs:
Model table: Explanation:
Sign Explanation Sign Explanation 1."*#" is the electric components number.
Sign
KM1-4 contactor CCH Comp. heat cable Model A(mm2) Please do not mix with wire number.
heat relay terminal block 2. Wire diameter not marked is 0.75 2.
FR1-2 TB
TVR phase protector QF breaker
Factory wiring
FUSE fuse KT time relay
User wiring
A Wire diameter(see the model table)
- 10 -
N H
0
5Z
)
bl ue KM1 KM2 KM3 KM4 KT KM5

N N N N N N N N
3
V/
*A2 *A2 *A2 *A2 *14 *A2

T L3
80/
TB
3
F
US
E *A1 *A1 *A1 *A1 13 KT *A1 br own
(
4
A) 9 5
S L2
(
R L1
L
r ed r ed r ed r ed r ed
QF r ed bl ack whi t e r ed bl ack whi t e r ed bl ack whi t e r ed bl ack whi t e r ed bl ack whi t e 1 2 3 4 5
r ed
D
O
1
1 D
O
1
0 D
O
9DO
8DO
7DO
6DO
5DO
4DO
3DO
2DO
1
A A 1.02 1.0 2 1.02 COM bl ack
common
*1 *3 *5 *21 *1 *3 *5 *21 *1 *3 *5 *1 *3 *5 *1 *3 *5 terminal 6 yel l ow
L1 L2 L3
D
I
1
KM1 KM2 KM3 KM4 KM5 TVR N
7 yel l ow
P1 P2 F
U
SE D
I
2
*2 *4 *6 *22 *2 *4 *6 *22 *2 *4 *6 *2 *4 *6 *2 *4 *6
8 yel l ow
FR1 FR1 D
I
3
COM
N0
9 yel l ow
D
I
4
10 yel l ow
A
C
2
20
V
/5
A Controller No.：C
D
0
64
8
AM
B D
I
5
L Funct i on Set t i ng：
r ed 11 yel l ow
L DI P swi t ch 1 2 3 4 5 D
I
6
El ect r i c heat er El ect r i c heat er
ON cool i ng onl y
Gr ade1 enabl ed
DHWenabl ed Debug mode 12 yel l ow
Gr ade1 enabl ed
N heat pump El ect r i c heat er El ect r i c heat er DHWenabl ed Nor mal oper at i on
D
I
7
OFF Gr ade1 enabl ed Gr ade1 enabl ed mode
bl ue
N O
N 13 yel l ow
D
I
8
J
T
PG 14 yel l ow
M
C
U D
I9
12
34
56
78
15 yel l ow
D
I
10
L
E
D1
LE
D
2
16 yel l ow
GND
12V
RD
D
I
11
TD
RS485
A
D
1AD
2A
D3A
D4A
D5A
D6A
D7A
D8
17 r ed
D
I
12
A B
ground source outlet temp

ground source inlet temp
GND
air con. outlet temp
air con. inlet temp
wire
12V
RD
TD
DHW outlet temp
DHW inlet temp
controller
M
5
接K－A2
V V
U M W U M W M M M

COMP.1 COMP.2 Ground Air Con. DHW pump
source pump
pump 1 2 3 4 5 6 7 8 9 10 11 12 13 1 2 3 4 5 6 7 8 9 10 11 12 13
thermostati switch
heater overload
air con. auxiliary
anti-freeze switch
fault output
4 way valve 2
2 way valve
4 way valve 1
SDWW-600-S
Model: SDWW-500-S
CCH
CCH
explanation on signs: Explanation:
Model table:
sign explanation sign explanation 1,"*#"is the electric components number.
switch
air con. flow switch
indoor interlock switch

ground source flow
DHW flow switch
Sign
pressure switch-low 2
pressure switch-high 2
Please do not mix with wire number.
pressure switch-high 1
pressure switch-low 1
KM1-5 contactor CCH Comp. heater cable Model A(mm2)
2,Wire diameter not marked is 0.752
FR1-2 heat relay TB terminal block
TVR phase protector QF breaker Factory wiring
FUSE fuse KT time relay User wiring
A Wire diameter(see the model table)
Ⅱ. Installation
1. Transport and positioning
1.1 Transport
To protect the equipment against damage, it must be transported vertically inside
its dedicated packaging. Storage and transport at temperature below -20℃ and
in excess of +50℃ are not permissible.
1.2 Positioning
The heat pump is designed for installation indoor, dry position.
(1). Remove the heat pump from its pallet and position it where required.
(2). Checking installation conditions:
The room where the heat pump is to be installed must meet the following conditions:
No risk from frost.
Load-bearing floor.
Horizontal, level and solid floor as much as possible.
For a quiet heat pump operation on floating screeds, isolate the screed and the
anti-vibration insulation from the surrounding of the installation location of the
heat pump.
The room must not be subject to a risk of explosions arising from dust, gases or
vapors.
The floor area of the installation room must be at least 3 square meters, and the
room must provide a volume of 6m3(minimum).
When installing the heat pump in a

boiler room together with other
heating equipment, ensure that the
operation of other heating
equipment will not be impaired.
The use of surface water or saline

water is not permitted.
Operation of a water-water heat

pump is not permitted with water
whose condition exceeds any of the
above limits(Up or down).
- 11 -

2. Pipeline installation system notice
2.1. The water quality requirements: it should be noted the water quality problems,
furring and other impurity will have great impact to the normal operation of the
system. Therefore, the circulating water should go thought pre-filtration before inflow
to the system, and be soften. Please see”water requirements” chapter.
2.2. Please use pipe pincer to clamp the unit pipes, and then use another to fasten
the connection. Do not use a pipe pincer clamp to unit with fasten connection directly,
otherwise the pipes would damaged due to excessive torque, resulting in pipe crack
and leakage.
2.3. Circulation pump should be installed at the heat pump inlet. The expansion tank
should be installed at the entrance of circulation pump. Filters should be installed at
the circulation heat pump water inlet to avoid sundries blocking heat exchangers.
2.4. Water treatment to avoid damage to heat exchangers if the water quality is poor.
2.5.Air vent must be installed in the piping system to improve water system operating
efficiency.
2.6. Water flow switch must be set up in the water pipes, and be wired to the heat
pump controller system.
2.7. The water pipe construction and design must have anti-freeze, to prevent
damage to the heat pump. Ethylene glycol and propanol can be added in the water as
antifreeze.
2.8. In order to avoid the pipe to freeze when the het pump has a long downtime in
winter, the water should be discharged out from the piping system.
2.9. All pipes should be well insulated with thermal insulation, to reduce heat loss at
the most extent and keep high efficiency.
2.10. The inside of all water pipes must be cleaned before they are installed into the
water system.
2.11. The heat pump does not apply to open-water systems. Pollution of recycled
water would cause damage to the unit.
3. Installation of the heat source system
3.1. Required water quality

Frequent problems with the operation of ground source heat pumps are as follows:
(1). Erosion on the evaporator and the water feed pipes,
(2). Sludge deposits or blockage inside the evaporator and feed pipes.
(3). Blockage of the return well.
To prevent these problems, the quality of the water used as heat source water must
meet the following condition:
- 12 -

(1). The water must not contain particles that cause sediment.
(2). The following limits regarding water scale must be maintained to prevent the
evaporator and the pipelines suffering from sludge deposits and blockage.
3.2. Never use surface water or saline water.
3.3. Circulation pump

Size the circulation pump of the heat source system in accordance with the system-
specific conditions, i.e. take the nominal flow rate and pressure drop (see
specification) , and heigh difference between the heat pump and the water tank into
consideration.
Connect the power wire and communication wire with control board correctly
according to the drawing diagram of control main board.
3.4. Water temperature

(1). The heat pump can work with water inlet temperature down to +7℃ in the well. If
such temperature is possible, for example after snow has melted, water of lower
temperature lower than 4℃ must not constantly be supplied to return wells.
(2). The closed underground loop can be as low as -5℃ with the heat pump. Please
add anti-freeze (glycol) according to the lowest water temperature, pressure drop
and corrosion condition.
3.5. Filter
Install the dirt filter in the well pipes to prevent the coming-up sand etc from blocking
the evaporator.
Install appropriate pre-filters and settlement basins if there is higher level of solid
particles transported in the well water. The evaporator can be flushed after removing
the connections fittings.
3.6. Connection
Connect the heat source circuit with flexible pressure hoses between heat pump and
water pipes, to prevent the transmission of noise.
3.7. Checking the flow rate

(Do it during heat pump commissioning)
Measure the flow volume and return temperature of the heat source. Determine the
temperature differential by measuring the temperature below the thermal insulation
on both flow and return pipes of the heat pump.
At temperature below 4℃ , the heat pump will enter anti-freeze mode.
Please check the heat source inlet temperature on the controller.
4. Installation of the heat consumer system
4.1 Install the heat consumer system(heating circuit) in accordance with current
technical guidelines and local regulations.
Prior to connect the heat pump, check the heating system for leakage, flush it
thoroughly, fill and carefully vent it.
Pay attention to the following when filling the system with heating water:
(1).During the service life of the system, the total of the fill and top-up water must not
exceed three times of the nominal volume of the heating system.
(2).The total alkaline earths in the water must be < 3.0 mol/m3.
(3). The total water hardness must be < 3 mmol/L,and
(4). Soften the water, if the above conditions can not be satisfied.
- 13 -

Generally soften the heating water, if the specific system volume > 20L/KW output
(e.g. system with buffer tank).
Check the correct connection of heating flow. The reduction of structure-borne
vibrations on the water side requires the installation of flexible pressure hoses.
Fit the thermal insulation in accordance with local regulations on heating systems.
4.2. Buffer tank

A buffer tank is recommended to ensure stable heat pump operation. The buffer tank
provides hydraulic separation of the volume flow in the heat pump circuit and the
heating circuit.
4.3. Circulation pump

Size the circulation pump on the heating side taking the condenser pressure drop
and the pipeline pressure drop into consideration. Make sure the nominal flow rate of
the heat pump under all operating conditions of the heating system by installing an
overflow valve.
4.4. Heat meter

Observe the additional pressure drop when installing heat meters on the heating
side. The sieve inside the heat meters are easily blocked by dirt particles in the
heating circuit, further increasing the pressure drop.
4.5. Oxygen diffusion

Steel components, such as radiators and pipes, can corrode if plastic under floor
heating system pipes, which are permeable to oxygen, are used.
The product of corrosion, i.e. rusty sludge, can settle inside the heat pump
evaporator and can lead to output loss through a reduction of cross-section or in a
heat pump shutdown triggered by the high pressure limiter.
So, we advise to avoid open heating system or the installation of steel pipes
conjunction with plastic pipes in underfloor heating systems, which are permeable to
oxygen.
4.6 Scaling
Water quality, operating conditions and the water volume are decisive factors to the
extent of scaling. To prevent damage to valves, heat exchanger and heating
elements, check the water condition and assess it in accordance with local
regulations.
5. Electrical Connection
5.1 The power for the heat pump should be independent. Do not share with other
electrical power.
5.2. The ground line of the power must be connected correctly to prevent creepage
accident.
5.3. Shunt wire and main wire: the safe current of the smallest diameter of shunt wire
is 1.5 times as much as the heat pump running current. The safe current of the
smallest diameter of main wire is 1.5 times as much as heat pump running current.
- 14 -

5.4. Running power:

1).allow voltage range: rated voltage ± 10%.
2).allow the frequency range: rated frequency ± 2%.
3).allow the three-phase unbalance voltage: ± 2.25%.
4).allow the three-phase unbalance current: ± 5%.
5.5. The electrical wire of power to unit should be laid in accordance with
construction regulations and standards, and have good insulation.
5.6.Electrical parameters on unit nameplate as the standard operation parameters,

selection of power, transformers, magnetic contactor, non-fuse switches, wiring
should consider the worst working conditions. Wiring in strict accordance with the
documents and notes of unit.
6. Commissioning
6.1.Check unit power supply ground lead.
6.2.Check the air condition circulatory system and ground-source side circulatory
system is filled with water, pipeline exclude air, and the water valve is in the open
position.
6.3.Check the pipeline valve is placed in the correct position.
6.4.Check the power supply voltage is correct.
6.5. Water pump and pipe commissioning：change the jump 5 of main control board
of “FUNCTION SETTING” into ON, and press the key of “ON/OFF” on controller, you
can start to debug water pump and pipe system. Check if the rotation direction of
water pump is right, if the water flow switch work right, and exhaust all air from pipe.
6.6. Running commissioning: change the jump 5 of “FUNCTION SETTING” into OFF,
and press the key of “ON/OFF” on controller to start the heat pump, and record the
temperature of ground water inlet/outlet and temperature of heating water
inlet/outlet, and confirm if they meets the requirement. Normal difference between
Brine inlet and Brine outlet is 3-7 degree, normal difference between heating inlet
and heating outlet is also around 3-7 degree.
6.7.Soft starter
The soft boot relay in single-phase heat pump can reduce the starting current, about
0.5 times, in order to reduce the impact of the power grid, avoiding start from
excessive current worry .
6.8.Attention!
(1)Frequently boot compressor will have an impact on the life of the compressor, the
compressor can be stopped after running 90 seconds, restart more than 180
seconds!
(2)Strong advice: Do not start and stop frequently. Do not cut unit power directly!
(3).Don’t cut off the power when the system is taken out of use. This retains the
safety functions designed to protect the system (e.g. anti-freezed protection)
(4).Drain the water side of the equipment, if the heat pump is taken out of use at a
location subject to a risk of frost.
- 15 -

7. Cleaning
(1). Evaporator
In case well water sediment settles inside the evaporator, where it can form a
sludge, clean the evaporator by flushing it via its connectors (heat source inlet and
outlet).
(2). Condenser
In case of heat pump faults (e.g. high pressure limiter trips) through deposits of
corrosion products (rust sludge) inside the condenser, only dissolving them by
means of solvents used by our customer service will remove this problem.
(3). Dirt filter
After heat pump runs for 24 hours, the filter of water pump inlet must be clean；
Clean the dirt filter regularly, subject to the level of contamination of the well water.
Where heat meters are installed, frequently clean their sieves, which block easily.
8.Water quality standards
Unit fault caused by poor water quality can be broadly divided into: Corrosion
(condenser pipe broke down), scale (high-voltage accidents), and algae mud
(micro-organisms). Unit fault is serious particularly caused by poor ground water
quality, so no using groundwater absolutely. The problem of poor water quality listed
as follows:
8.1.Corrosion: Corrosion of metal will cause water leakage. If corrosion occurs in

the internal condenser, then cooling pipe will be cankered, The cooling pipes, even
the entire condenser need to be replaced. Besides, corrosion would lead to system
high pressure protection. Corrosion may be caused by several reasons.
A. Poor water quality can canker metal, the standard of water quality shown in the
table below.
B. Even if the water quality is good, it would will also canker metal once corrosion
happen.
C. The faster the flow rate, the sooner the metal corrosion, so cooling water must
follow the standard.
D. If the sand or dust entered into the cooling pipe, which accumulated will
accelerate corrosion.
E. Algal mud will also accelerate corrosion.
8.2.Scale: The scale on the inner surface which in the cooling pipe, not only
impede heat conduction directly, but also reduced the cooling water, high-pressure
switch stop finally. In addition, the scale will make condenser and cooling pipe
cankered, even pinhole. Scale may be caused by following reasons:
A. cooling water containing CaCO 3, SiO 2, Fe and other elements, after the cooling
water circulate a long time, the water evaporate, the concentration gradually
increased, exceeded solubility, elements deposit on the wall.
B. corrosion products remain in the tube.
C. algae mud flow into the tube by water.
D. sand and dust mix in the tube.
8.3.Algal mud: algae mud formed under the following conditions, food, proper
temperature, oxygen and sunlight (sunlight sometimes do not need), when the
cooling tower have suitable conditions for the formation of these microorganisms,
pipeline will be blocked or cankered quickly.
- 16 -

Circulating cooling water treatment mainly to resolve the water scale, corrosion,
fouling and microbiological. Specifically, control of corrosion rate is less than 0.125
(mm / a); year dirt coefficient 0.00017 ~ 0.00052m 2 • K / W, the anaerobic bacteria
per milliliter of water is less than 10 3. In order to achieve the above requirements, it is
necessary to add appropriate scale inhibitors to prevent scaling, add corrosion
inhibitor to prevent corrosion, add peeling biocide to eliminate microorganisms.
However, the situation is not very simple, because the impact are many factors, such
as added water quality, recycled water concentration multiple, recycling water
quality, flow rate, structure and materials of heat exchanger, process fluid leakage
and water temperature, every factory is different. Therefore, the circulating cooling
water treatment prescription is not the same.
First, to control the content of Ca 2 +, decrease it to make the water soften. The
following four methods for users to have a reference:
1. Ion exchange resin method
2. Scale Inhibitor
3. Corrosion inhibitor
4. Biocide
8.4.Water quality standards
Item (ppm) Cooling Direction

Feed
water water
corrosion scale
standard standard
(1)
Basic PH(25℃) 6.0~8.0 6.0~8.0 ○ ○
factor conductivity ppm <200 <500(4) ○
cl- ppm <50 <200 ○
SO4-- ppm <50 <200 ○
ppm <0.3 <1.0(2) ○ ○
Alkali ○
ppm <0.1 <100
CaCO3
Full ○
ppm <50 <200
hardness
Proposed S-- ppm Unknown Unknown ○
factor (3) NH4+ ppm Unknown Unknown ○
SiO2 ppm <30 <30 ○
- 17 -

Note:
(1) Cooling water means water through the condenser, whether through one or
cycle.
(2) Use of plastic pipe, the value is less than 0.5ppm.
(3) Proposed factor, although knowing that a great impact on water quality, but no
real evidence,
it adopted the "Proposal".
(4) Use of anti-rust, the value allowed to 1,000 ppm.
(5) When the water quality does not comply with the above table, it is necessary to
add water treatment equipment, to ensure that unit can operate normally.
According to relevant information: water PH <6.5, hardness of <50mg / L, have a

corrosive effect on copper; carbon dioxide> 50mg / L, high solubility and hardness of
groundwater will canker copper. Therefore, recommends that customers should pay
attention to water quality standards
9. Using monoethylene glycol

1.50
1.40
1.30
Pr es sur e dr op c ur ve
1.2 0
C orrec tio n fac tor
Wa ter fl ow c urve
1.1 0
1.00
Cooling curve
0 . 90
0 . 80
0 .70
0 .60
10 20 30 40
Conten t of monoethy lene gly col（ % ）
Mass Solidification Mass Solidification Mass Solidification

concentration temperature concentration temperature concentration temperature
4.6 -2 19.8 -10 35 -21
8.4 -4 23.6 -13 38.8 -26
12.2 -5 27.4 -15 42.6 -29
16 -7 31.2 -17 46.4 -33
- 18 -

Ⅲ. Operation of controller
1. User Interface
2.Operation
1. Button AUTO reset function
In setting or enquiry stage, 90 seconds after without button operation, the

controller quits setting/enquiry and reset to normal display stage. All data
would not be carried out.
2. start and shut off
(1). when stop, press “ON/OFF” to start the heat pump;

(2). when running, press “ON/OFF” to shut off the heat pump;
(3). no display of temperature and mode on controller when stop;
(4). when running, the controller displays the current temperature of cooling water
3. Memory for power cut-off
All parameter would be automatically saved without affect by power cut-off. The
heat pump can be set as off, or as reset by to previous working stage after power on
again.
4. Mode and temperature setting
(1). Heating
Press “ MODE”, set the mode to “HEATING”(the heating light will be on), and
press “ △ ” or “▽ ” to set the temperature of heating flow, appropriate
temperature of heating flow is 35~45℃.
(2). Cooling
Press “MODE”, set the mode to “COOLING”(the cooling light will be on), and
press “△” or “▽” to set the temperature of heating flow, appropriate temperature
of cooling flow water is 7~25℃.
- 19 -

Note:
(1). In heating mode, it displays heating water temperature when “WATER” is not
enabled.
(2). In heating mode, it displays heating water temperature and DHW temperature in
turn when “WATER” is enable.
(3). Under OFF stage(no display in temperature area), press “△” or “▽” can still
adjust the temperature set value in current mode, and flashes the set value. Without
operation for 3 seconds, the set value is saved in current mode, and it goes back to
the non-display stage.
5. Quick adjusting of set value

Hold “△” or “▽” for 3 second to achieve the quick and continuous adjustment of
temperature set value.
6. Key lock function

(1). The control panel has the key lock function to avoid wrong operation.
(2). Under the lock stage, “ ” would flash. At this time, all key operations are invalid
except the unlock function and ON/OFF function. “ ” goes off at unlock stage, and
all key operation can be valid.
(3). When the wire controller is at normal working stage(not setting stage, not
enquiry stage), hold “ENTER” for 3 second, it would switch between lock and unlock
stage.
7. Local time display

(1). The local time function can display hour/minute/week of the current day, and
offers the continuous power by a chargeable lithium battery when the power is cut
off, to make sure the clock display for more than 18 months.
(2). Time error would happen after long period because of the accuracy. Users can
reset it to meet the local time, so that it would not affect the timer function.
(3). Do not leave the wire controller without power for more than 18 months, to avoid
the lithium battery running off the power and cause damage. A charging up to 10
hours is necessary in every 18 months.
8. Timer on/off function

(1). The timer function is for each day independently in one week, without affect on
each day. Users can choose enable or disable the timer function when parameter
setting. When disabled, “TIMER” key is invalid, and “ ” would not be displayed;
When enabled, pressing “TIMER” can switch the timer stage. lighting “ ” means the
heat pump is under timer stage, otherwise the heat pump is not under timer stage.
(2). If the TIMER-ON is set the same time value as TIMER-OFF, the timer function for
this day is canceled, which would not affect the timer function of the other days.
(3). When timer function is enabled( “ ” is lighting), the controller turns off the heat
pump automatically when the local time meets the timer-off time when the heat pump
is running. It turns on the heat pump when the local time meets the timer-on time
when the heat pump is off.
(4). When timer function is enabled( “ ” is lighting), the “ ” would flashes after the
automatic operation of timer-on/off. the “ ” would stop flashing after one manual
operation of the heat pump ON/OFF.
(5). Power cut-off does not affect the timer setting, that is to say, the timer function
has memory after power cut-off.
- 20 -

9. Setting of running parameter

(1). no matter the heat pump is at stage of on or off, the setting of running parameter
is permitted.
(2). At CHECK stage, it can’t enter the stage of the setting of running parameter.
(3). under the stage of non-inquiry and non-setting, press “SET” for 3 seconds, the
light of “SET” is on and enter situation of setting, than the controller will read dada
from main board and display the setting data. Parameter setting can not move on
normally if the communication between controller and mainboard has problems.
(4). after the controller reads the setting data from main board, the screen will
display the code of parameter, press “△” or “▽” and select the code of d1 to H9,
press “ENTER” to set the value of the parameter(at this time the time display area
displays the parameter value, not time), press “△” or “▽” to change the value, then
press “ENTER” to come back the menu of code selection(the time display area
comes back to display time again), then you can press “△” or “▽” to select other
parameter for setting, after finishing all parameter settings, press “SET” to quit the
setting, the new parameter will be saved and take effect. Any other way of quitting
( for example “ON/OFF”, and leaving keys alone without any operation) can’t save
the new parameter.
- 21 -

Code of Parameter Settings
Code Content of Parameter Min. Max. Default Explanation

d1 temperature span 4 6 4
d2 Max. temp. of hot water flow 60 75 65
d3 heat exchanger type 55(plate) AA(other) 55
A temperature protect of gound

d4 0 20 10
water/brine outlet
B temperature protect of ground

d5 -10 15 4
water/brine outlet
Hot water inlet/outlet
d6 55(inlet) AA(outlet) 55
temperature
Stop water pump or not when
d7 55(not stop) AA(stop) 55
standby
d8 /
allowable heat pump running unit lock
d9 0 99 0
time(week) function
P1 Unit lock code setting 0 9999 8888
Off when power on again/back to
P2 55(off) AA(memory) 55
memory on previous stage
P3 System clock correction / / /
P4 Timer on/off selection everyday 55(disabled) AA(enabled) 55(disabled) Timer on/off
P5 Monday Timer-on: HH:MM 00:00 23:59 00:00
P6 Monday Timer-off: HH:MM 00:00 23:59 00:00
P7 Tuesday Timer-on: HH:MM 00:00 23:59 00:00 If Timer-
P8 Tuesday Timer-off: HH:MM 00:00 23:59 00:00 on=Timer-off
P9 Wednesday Timer-on: HH:MM 00:00 23:59 00:00 on some day,
the timer
h1 Wednesday Timer-off: HH:MM 00:00 23:59 00:00
function is
H2 Thursday Timer-on: HH:MM 00:00 23:59 00:00
disabled,
H3 Thursday Timer-off: HH:MM 00:00 23:59 00:00
without affect
H4 Friday Timer-on: HH:MM 00:00 23:59 00:00 on timer
H5 Friday Timer-off: HH:MM 00:00 23:59 00:00 function of
H6 Saturday Timer-on: HH:MM 00:00 23:59 00:00 the other
H7 Saturday Timer-off: HH:MM 00:00 23:59 00:00 days.
H8 Sunday Timer-on: HH:MM 00:00 23:59 00:00
H9 Sunday Timer-off: HH:MM 00:00 23:59 00:00
- 22 -

10. Enquiry of running situation

( 1).No matter under the stage of ON or OFF, you all can inquiry the running
parameter.
(2).When under the stage of setting, it can not enter enquiry.
(3).Under the stage of non-inquiry and non-setting, press “CHECK” for 3
seconds and enter the stage of inquiry, then the controller will read dada from main
board and display the setting data. If the connection between controller and main
board is cut, then “--” will be display and the setting stops.
(4).After the controller reads the setting data from main board, the screen displays
the code of parameter, press “ △ ” or “▽ ” to select the code, press“ENTER” to
display the value of the parameter, press “ENTER” again to come back the menu of
code selection, then you can press “ △ ” or “▽ ” to select other parameter for inquiry,
after finishing all parameter’s inquiry, press ON/OFF, or press“CHECK” , or no key
pressing for long time, to quit the enquiry.
Code of Inquiry
Code Content of Parameter Range Remark
C1 Inquiry of fault code 00~FF Display Max.256 faults
C2 Inquiry of function jump 00~FF
A0 Temperature of air con. return -40~80℃
A1 Temperature of air con. outlet -40~80℃
Temperature of ground water/brine
A2 -40~80℃
inlet
Temperature of ground water/brine
A3 -40~80℃
outlet
A4 Temperature of DHW cylinder -40~80℃
Note:
The controller displays “--” if there is communication fault when inquiry. The function
of button operation is permitted at this time, not until the communication fault resumes.
- 23 -

3. Usual Malfunctions
3.1 Table of Malfunctions
NO. Malfunction Explanation Solution
The screw is not fixed enough. Fix the screw
1 Big noise Water pipe and assistant equipment are not fixed
Check and fix
enough.
Unual sound Absorb liquid refrigerant
open compressor to repair or replace
2 from
compressor
compressor There is accessory’s fault inside
Too high There is air in heat pump system Exhaust air
compressor The heating/cooling water pump is not started. Start water pump
3
exhaust Too much refrigerant Reduce refrigerant
pressure Bad heat exchange Improve heat exchange
Bypass betwwen high and low pressure, cylinder
Replace cylinder gasket or compressor
gasket is broken.
Too low
compressor Less refrigerant Fill refrigerant or reair leakage
4
exhaust Normal cooling unloading Check and adjust unloading equipment
pressure
Replace absorb and vent gas valve or
valve to vent and absorb gas is broken
replace compressor
Evaporator’s heat load too high Adjust heat load
Too high
Open degree of expansion valve is too much Reduce open degree
compressor
5 There is air in heat pump system Exhaust air
suction
pressure The location of temperature sensor of expansion is Put sensor at right position
wrong.
Evaporator’s heat load too low Adjust heat load
Expansion valve jams Remove moisture and replace dry filter
Too low
compressor Low pressure system jams clean
6
sunction Open degree of expansion valve too small Adjust open degree
pressure Sensor of expansion valve is broken Replace expansion valve
Evaporator is dirty or frost Clean or defrost
Refrigerant is too less Fill refrigerant
Valve closed in system Check all valves
Cooling
7 dry filter jams Replace
system jam
Expansion valve jams by ice Remove moisture and replace dry filter
Thermal
Expansion valve internal fault Replace expansion valve
expansion
8
valve works
Temperature valve location is incorrect Re-dressing
instablly
Compressor
9 Control electrical route has fault Test electrical route
not start
Unit fault Replace
Compressor Wiring error Check wiring
10
stops soon Protection switch fault Check protection switch
Compressor fault Replace
Compressor Power fault Inspect power and repair
frequently Pressure of compressor suction is too low Inspect the fault of low pressure
11
stops and The setting temperature of heating/cooling water is Inspect the setting temperature and
starts wrong,heating/cooling load is too less adjust heating/cooling load
System heat and cool effect is bad Adjust operating mode
Compressor Inhalation valve and exhaust leaks, lack of output of
Check, maintains or replace
12 works gas
ceaselessly Boot unload electromagnetism valve fault maintain or replace
Temperature controller fault maintain or replace
- 24 -

3.1 Table of fault code

C od e Fa ult c onten t D ispo se fau lt R e su m e C on ditio n
He atin g/coo ling retur n te m p era tu re se nso r
00 U nit stan d by Au to r esu m e
fa u lt
He atin g/coo ling flow te m pe ra tu re se nso r
fa u lt
G ro un d water /b rin e in le t te m p er ature
sen sor fau lt
G ro un d water /b rin e o utle t te m pe ra tu re
sen sor fau lt
04 DHW te m p er ature se n so r fa u lt U nit stan d by Au to r esu m e
05 -- --- --- -- -- ---
He at e xch an g er 1 g a s te m p era tu re se nso r U ninsta ll m a in co ntro l bo ar d
06 Au to r esu m e
fa u lt co m p resso r syste m 1
He at e xch an g er 2 g a s te m p era tu re se nso r U ninsta ll m a in co ntro l bo ar d
07 Au to -re su m e
fa u lt co m p resso r syste m 2
U ninsta ll m a in co ntro l bo ar d
08 Hig h p re ssu re p ro te ctio n 1 Au to /m a n ua l re su m e
co m p resso r syste m 1
09 Lo w p re ssure pro te ction 2 Au to /m a n ua l re su m e
0A Hig h p re ssu re p ro te ctio n 1 Au to /m a n ua l re su m e
0B Lo w p re ssure pro te ction 2 Au to /m a n ua l re su m e
0C -- --- --- -- -- ---
0D -- --- --- -- -- ---
0E He at e xch an g er 1 fre ezin g p ro te ctio n Au to -re su m e
0F He at e xch an g er 2 fre ezin g p ro te ctio n Au to -re su m e
10 com p re sso r ove r loa d in g pr otectio n Au to /m a n ua l re su m e
co m p resso r syste m 1 , 2
11 G ro un d water /b rin e flo w sh ort p ro te ctio n U nit stan d by Po we r o ff
To o b ig tem p e ra tu re spa n b etwee n
12 U nit stan d by Au to -re su m e
He atin g/coo ling flow an d re tu rn
13 -- --- --- -- -- ---
14 He atin g/coo ling flow sh o rt pr otection U nit stan d by Po we r o ff
To o h ig h te m p er atur e pro te ct of
he a tin g /co olin g flo w
To o lo w te m pe ra tu re p ro te ct o f
he a tin g /co olin g flo w
17 An ti-fr ost pr otect o f he a tin g /co olin g flow U nit stan d by Au to -re su m e
C0 -- --- --- -- -- ---
C1 -- --- --- -- -- ---
C2 DHW ta n k wa te r su pp ly fa ult S ta nd b y or n o en te r to DHW fu nction Po we r o ff
C3 -- --- --- -- -- ---
C4 -- --- --- -- -- ---
C5 Assista n t e le ctricity h e atin g o ve r lo ad in g U ninsta ll a ssista nt e le ctricity h e atin g Au to /m a n ua l re su m e
C6 Po wer p ro te ctio n U nit stan d by Au to -re su m e
m a nu a lly inp u t p a sswo rd
C7 Pa sswo rd lock(a llowe d ru n ning fin ish ed ) U nit tur ne d o ff
to r esu m e
Co m m un ica tion fau lt b e twe en lin e
CF U nit stan d by Au to -re su m e
con tro lle r a nd m ain co n tro l bo a rd
Notes:
(1). Not necessary to turn off the unit to clear the fault codes which can auto-resume.
the fault code disappears after resume.
(2). Fault codes requiring manual resume needs turning off the unit to clear.
(3). Fault codes with auto/manual resume can auto-resume when it is not locked; It
needs to be manually resumed when locked because of frequent occurring.
(4). Fault resume requiring password, needs the correct password and effective
setting in order to clear.
(5). Faults requiring power-off resume condition can be clear by re-energise to the
mainboard.
- 25 -

Ⅳ.Maintenance
1. Unit has been strictly tested before ex-factory. It has been in the best working
condition. Please do not adjust by self.
2. The filter at water inlet of water pump should be washed after the heat pump runs
for the first 24 hours.
3. Frequent booting of the heat pump is strictly prohibited. It can not be more than 6
times/hr.
4. The power source should not be disconnected during normal use.
5. Power should be shut down when the heat pump is without occupation for long
time. Power should be turn on to the heat pump again 12-24 hours before re-use.
6. Regularly check the water pipe heat preservation effect. Never cut off the power
supply in winter. No occupation for long time requires discharging all water out from
the water system, to avoid pipe frost crack.
7. Heat exchangers should be cleaned at least twice a year to maintain good effect of
heat transfer.
8. For difficulties which can not be come over, please contact our after-sales service.
- 26 -

Ⅴ. System planning
1. Basic knowledge
1.1 Radiant Heating
Radiant heat is the most healthiest form of

heating. The larger the heating surface, the lower
the temperature of the radiant heat, the gentler the
heat emission and the more comfortable we feel.
Using radiant heat you have the same level of

comfort with an air temperature inside the room
which is 2 centigrade lower compared with heat
generated by radiators. And reducing the room
temperature by about 2℃ saves up to 10% of
heating cost per year.
1.2 What heat source to use

Tip: The heat source with the highest temperature level brings the highest coefficient
of performance and thus lowest heating costs.
Ground water as heat source
If groundwater is available at reasonable depth and

temperature, you can achieve the highest COP. A constant
temperature from +8℃ to +12℃ guarantees an optional
heating source. The groundwater is pumped from the
delivery well to the heat pump and from there 15 meters to
the sink well. The second best heat source is soil if
groundwater is not available.
Ground as heat source
Horizontal collectors use about 98% solar

heat stored in the ground. The soil
temperature stays at a considerably high
level of temperature even during very cold
winter days, enough to heat your home.
There are different ways to use the energy
from the soil.
Horizontal collectors are located around
1~2 meters deep. They consist of tube-
circuits in which a heat transfer medium
circulates acting as a heat transport from
the ground to the heat pump.
- 27 -

Depending on the heat transporting medium you can use systems with brine or with
refrigerant.
Ground heat collectors will be used if there is enough flat space (garden surface).
This system needs the lowest investment costs. You will need an area of 1 to 1.5
times the area inside the house to be heated.
Borehole heat exchanger are the solution where you have practically no space
available. They are drilled about 65-100m deep and use a good portion of geothermal
energy.
For some heat sources you will need an authorization.
Heat capacity of ground collector
Ground type Specific abstraction capacity

Heating hours per year for heat pump for 1,800h for 2,400h
Dry, non-cohesive ground (sand) approx. 10W/m2 approx. 8W/m2
Cohesive ground, damp approx. 25W/m2 approx. 20W/m2
Saturated ground (sand, gravel) approx. 40W/m2 approx. 32W/m2
Remark: Specific abstraction capacities according to VDI4640, with an installation
clearance of 0.8m.
Heat capacity of borehole heat exchanger

Fou nda tio ns Spe cific abo stra ction c apa city
Hea tin g ho urs p er y ea r for he at pu m p fo r 1 ,800 h fo r 2 ,4 00 h
Stand ard va lu es :
Po or s ub so il (dry se dim e nt) (<1.5W /(m *K )) 25 W /m 20 W /m
Norm a l b ed ro ck a nd sa tu ra ted
Se dim en t (+1.5 -3 .0 W /(m *K)) 60 W /m 50 W /m
Be droc k with a high th erm a l co nd uc tiv ity(>3.0 W /m *K) 84 W /m 70 W /m
Type s of stone :
Grave l, sa nd , d ry <2 5W /m <2 0W /m
Grave l, sa nd , a qu ife ro us 65 -8 0W /m 55 -6 5W /m
Grave l a nd s an d with stron g grou nd wa ter c urre nt, for
80 -1 00 W /m 80 -1 00 W /m
sing le sys tem s
Clay, loa m , d am p 35 -5 0W /m 30 -4 0W /m
Lim e ston e(so lid ) 55 -7 0W /m 45 -6 0W /m
Sa nd ston e 65 -8 0W /m 55 -6 5W /m
Ac id ic ig ne ou s ro ck (e .g . g ra nite) 65 -8 5W /m 55 -7 0W /m
Alka lin e igne ou s roc k (e .g. b as alt) 40 -6 5W /m 35 -5 5W /m
Gne iss 70 -8 5W /m 60 -7 0W /m
Remark: Typical specific abstraction capacities for borehole heat exchangers (double
U pipes) according to VDI 4640 Part 2.
- 28 -

1.3 How to selection the right heat pump system
Determine the required heating capacity

With heat pumps, exact dimensioning is important, because oversized systems
cause excessive costs and operate with lower efficiency. The determination of the
heat requirement is made according to the individual country standards in Germany
(DIN 4701), Austria (OENORM 7500 (B 8135)) and Switzerland (IA 380-1, SIA 384-
2).
The heat requirement is indicated in kW. The following values are expected
approximate figures (heat requirement W/m 2):
• Old building with appropriate thermal insulation: 75 W/m 2

• New building with good thermal insulation: 50 W/m 2
• Low-energy building: 30 W/m 2
The specific heat requirement (W/m 2) per heated floor space is multiplied by the m 2
and results in the entire heat requirement (transmission and ventilation heat
requirement).
The yearly heating requirement in kWh per annum gives an amount of how much
heating energy (heat) is required during the heating period. This figure has to be
remembered when determining the size of a ground coupled system.
1.4 Electric cut-off times

Utilities often offer a reduced price for electricity for a heat pump. Thus they reserve
the right to interrupt the supply at certain periods of the day. The current supply can
be interrupted for example 3 x 2 hours within 24 hours. Therefore the daily
requirement of heat must be produced within that time, in which the heat pump can
operate.
Example: Theoretical interruption 3 times 2 hours; calculated heat requirement

without cuts 9 kW.
Maximum cut 3 x 2 hours = 6 hours. That results in 18 hours of availability.
Theoretical heat requirement with 6 hours of cut:
9 kW x 24h/18h = 12 kW (i.e. 33% surcharge)
Tip: The calculation of the heat requirement includes the lowest possible
temperature which in reality
barely happens. Also the rooms in a house are barely fully all heated at the same
time. Therefore in
practice a minor multiplier of approx. 20 % has been proven as sufficient, especially
with underfloor
heating: e.g. 9 kW x 1.2 = 10.8 kW.
1.4 Heating flow temperature

The name of the game is: The lower the heating-system-temperature, the higher the
coefficient of performance (multiplier) of the heat pump and the lower the heating
- 29 -

costs. In order to achieve this, a wide surface of the heating elements have to be
selected. Ideally for low-temperature under-floor heating and wall heating 35 °C
flow-temperature is used. Furthermore low temperature radiant heat guarantees
maximum comfort. With conventional radiator heating, a flow temperature of max. 55
°C inlet temperature should be chosen.
1.6 Hot water with the heat pump

If one does not select an individual Heat Recovery&Ventilation Hot Water Heat Pump
for the water heating from exhaust air, heating the water with the heating heat pump
is recommended. As a rule of thumb one should plan an additional heating capacity
of approx. 0,25 kW per person. SUNDEZ offers several efficient solutions, which
depending on the heat pump type and heating system, can be used effectively.
2. Installation system drawing
2.1. Heating / Hot water

Ground to water
SUNDEZ
- 30 -

2.2. Heating / Hot water

water to water
SUNDEZ
2.3. Example of integration of water to water heat pump with wells
- 31 -

2.3. Example of integration of water to water heat pump with wells
- 32 -

Ⅳ.Maintenance
1. Unit has been strictly tested before ex-factory. It has been in the best working
condition. Please do not adjust by self.
2. The filter at water inlet of water pump should be washed after the heat pump runs
for the first 24 hours.
3. Frequent booting of the heat pump is strictly prohibited. It can not be more than 6
times/hr.
4. The power source should not be disconnected during normal use.
5. Power should be shut down when the heat pump is without occupation for long
time. Power should be turn on to the heat pump again 12-24 hours before re-use.
6. Regularly check the water pipe heat preservation effect. Never cut off the power
supply in winter. No occupation for long time requires discharging all water out from
the water system, to avoid pipe frost crack.
7. Heat exchangers should be cleaned at least twice a year to maintain good effect of
heat transfer.
8. For difficulties which can not be come over, please contact our after-sales service.
- 33 -

Sundez Ground Source Heat Pump Installation&Instruction Manual

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Sundez Ground Source Heat Pump Installation&Instruction Manual

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SUNDEZ

Ground source Heat Pump

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Ⅰ.Introduction on SUNDEZ ground source heat pump

● Built-in Hydraulic module, easy installation(Optional)

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2. Model Number Nomenclature

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3 . Performance parameter table

Model SDWW-100 SDWW-160-S SDWW-260-S SDWW-320-S SDWW-500-S SDWW-600-S

Power Supply V/ph/Hz 220~240/1/50 380~400/3/50 380~400/3/50 380~400/3/50 380~400/3/50 380~400/3/50

Refrigerant R410A R410A R410A R410A R410A R410A

Noise Level dBA 32 34 38 40 43 45

Net Weight kg 100 130 250 280 330 350

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4. Dimension and Conformation

Outer Case Dimension

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Ground source Hot Water Air Condition

Ground source Hot Water Air Condition

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Specification of Water Connections

For wire controller

For power cable

Air Con.water inlet Ground source inlet

Ground source Hot Water Air Condition Model: SDWW-500-S

Ground source Hot Water Air Condition

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BLU KM1 KA1 KA2

*A2 *A2 *A2

*A1 *A1 *A1

GROUND SOURCE OUTLET WATER TEMP.

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GROUND SOURCE FLOW SWITCH

LOW PRESSURE SWITCH

HIGH PRESSURE SWITCH

AIR CONDITION FLOW SWITCH

Ground source outlet temp.

Ground source inlet temp.

DHW outlet temp.

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Ground Air Con. DHW pump

indoor interlock switch

DHW flow switch

air Con. flow switch

bl ue KM1 KM2 KM3 KM4 KT KM5

*A2 *A2 *A2 *A2 *14 *A2

ground source outlet temp

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indoor interlock switch

When installing the heat pump in a

The use of surface water or saline

Operation of a water-water heat

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2. Pipeline installation system notice

3. Installation of the heat source system

3.1. Required water quality

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3.2. Never use surface water or saline water.

3.3. Circulation pump

3.4. Water temperature

A2 A2 *A2

A1 A1 *A1

A2 A2 A2 A2 14 A2