9/16/2020

PROPOSAL FOR NEW COMMUNICATION SYSTEM

PREPARED BY:

April Fiori
Sr. Solutions Consultant
afiori@agilitycg.com
972-715-8914

Agility Communications Group

6606 LBJ Freeway, Suite 135
Dallas, TX 75240
972-715-8900
Agility Communications Group

Agility Communications Group specializes in helping businesses, like yours, maximize

their communication systems. We take the time to understand your goals and develop
new ideas to improve the way you communicate.

By looking at your different department needs, cost structures, and locations, we

develop a new vision to enhance your company’s revenues, customer service and
productivity. Through an experienced team of dedicated professionals, we provide a
detailed plan to keep you connected to your customers and create the right solution for
your business to deliver a more intelligent level of communications.

Our teams deliver these solutions through a combination of industry leading products
and Agility’s world-class services to provide complete life-cycle support as your
business grows.

• VoIP Solutions
• Collaboration Solutions
• Contact Center Solutions
• Network Solutions
• Recording and Reporting Solutions
• Support
• Accessories
Why Avaya? - Our Partner

Few companies can equal the people, skills and expertise that Avaya can bring to your
business. When you choose Avaya, you’re choosing a company who offers a single
point of accountability to design, build, and manage your communications networks.
When you decide to purchase an Avaya solution through Agility, you become one of
more than one million customers worldwide, including 90 percent of the FORTUNE 500
companies. Avaya has more than 8,500 skilled services professionals located around
the world, helping customers to deliver superior business results and solutions.

Proven track record of success:

• 12 million+ users worldwide

• 425,000+ systems worldwide
• #1 worldwide in SME Systems
• 25% lower total cost of ownership
Executive Summary:

The proposed Avaya IP Office solution will provide City of Burleson with
advanced communication technology that will help the business in the
following areas:

• Robust Call Center Routing and Reporting

- Systematic way to answer calls
- Agent/group productivity reports
- Enhanced customer service experience

• Improve Collaboration to Improve Service (Power User)

- 64 Party Meet Me Audio/Web conference bridge standard
- Call recording for quality assurance
- Multiple Meet Me conference bridges standard
- IM and presence support through Microsoft Outlook

• Mobility Solutions that Improve Productivity (Power User)

- One number access for all calls
- Bridge between cell phone and work phone
- iPhone/Android applications to interface with work phone
- PC/MAC softphones

• Ease of Management to Reduce Costs (web-browser)

- One system interface to manage all locations
- Point and click administration

• Disaster Recovery Options Available (Resiliency)

- Duplicate processors and voicemail available
- Processors and voicemail located at a co-lo or additional site for resiliency.

• Voicemail and Fax to Email Capabilities

- Improves customer service
System Design and Pricing:
City Hall
Description Quantity Unit Price Extended Price
R230 XL SERVER IP OFFICE UC or SE 1 $2,220.00 $2,220.00
PWR CORD NA 18AWG 10 Amp AC 1 $10.55 $10.55
IP500 V2 Control Unit 1 $379.07 $379.07
PWR CORD USA 1 $17.09 $17.09
IP500 V2 System SD card MUL 1 $29.42 $29.42
IP500 Rack Mounting Kit 1 $34.97 $34.97
IPO IP500 EXTN CARD PHONE 8 - BASE CARD 1 $577.20 $577.20
IPO IP500 TRNK PRI UNVRSL SNGL - DAUGHTER CARD (includes 8 Channels)
1 $554.45 $554.45
VCM 64 V2 BASE CARD 1 $204.24 $204.24
Avaya B179 SIP conference phone POE only no ac power needs 700512602
1 if AC power
$637.65
required 700501538$637.65
required to record
IP OFFICE R10+ ASIPP VOICEMAIL PRO 2 LIC:CU 8 $540.03 $4,320.24
IP OFFICE R11 ASIPP SERVER EDITION LIC:DS 2 $902.40 $1,804.80
IP OFFICE R10+ RECEPTIONIST 1 LIC:CU 1 $343.55 $343.55
IP OFFICE R10+ IP500 T1 ADDITIONAL 2CHANNELS LIC:CU 8 $108.78 $870.24
IP OFFICE R10+ ASIPP AVAYA IP ENDPOINT 1 LIC:CU 375 $22.56 $8,460.00
IP OFFICE R10+ SIP TRUNK 1 LIC:CU 4 $42.74 $170.96
$20,634.40
Service Center
Description Quantity Unit Price Extended Price
R230 XL SERVER IP OFFICE UC or SE 1 $2,220.00 $2,220.00
PWR CORD NA 18AWG 10 Amp AC 1 $10.55 $10.55
IP500 V2 Control Unit 1 $379.07 $379.07
IP500 V2 System SD card MUL 1 $29.42 $29.42
PWR CORD USA 1 $17.09 $17.09
IP500 Rack Mounting Kit 1 $34.97 $34.97
IPO IP500 EXTN CARD PHONE 8 - BASE CARD 1 $577.20 $577.20
IPO IP500 TRNK PRI UNVRSL SNGL - DAUGHTER CARD (includes 8 Channels)
1 $554.45 $554.45
VCM 64 V2 BASE CARD 1 $204.24 $204.24
IP500 Rack Mounting Kit 1 $34.97 $34.97
IP OFFICE R11 ASIPP SERVER EDITION LIC:DS 2 $902.40 $1,804.80
IP OFFICE R10+ IP500 T1 ADDITIONAL 2CHANNELS LIC:CU 8 $108.78 $870.24
$6,736.97
 Rec Center
Description Quantity Unit Price Extended Price
IP500 V2 Control Unit 1 $379.07 $379.07
IP500 V2 System SD card MUL 1 $29.42 $29.42
PWR CORD NA 18AWG 10 Amp AC 1 $10.55 $10.55
IP500 V2 ATM Combination Card R6+ - 6 x DS Ports 2 Pots Ports 4 Alog
1 Trunks 10 VCM$350.21
(No IP Phone License$350.21
included) - BASE CARD
VCM 32 V2 BASE CARD 1 $102.12 $102.12
IP500 Rack Mounting Kit 1 $34.97 $34.97
IP OFFICE R11 ASIPP SERVER EDITION LIC:DS 1 $902.40 $902.40
$1,808.72
Library
Description Quantity Unit Price Extended Price
IP500 V2 Control Unit 1 $379.07 $379.07
IPO IP500 EXTN CARD PHONE 2 - BASE CARD 1 $145.97 $145.97
IP500 V2 System SD card MUL 1 $29.42 $29.42
PWR CORD NA 18AWG 10 Amp AC 1 $10.55 $10.55
VCM 32 V2 BASE CARD 1 $102.12 $102.12
IP500 Rack Mounting Kit 1 $34.97 $34.97
IP OFFICE R11 ASIPP SERVER EDITION LIC:DS 1 $902.40 $902.40
` $1,604.48
FaxFinder
Description Quantity Unit Price Extended Price
FaxFinder 50 2-Channel Server w/Applicance 1 Year 1 $6,964.00 $6,964.00
Avaya Call Reporting & Call Recording
Description Quantity Unit Price Extended Price
Avaya Chronicall 1-500 Users Lic 1 $4,228.00 $4,228.00
Avaya Chronicall Call Recording port 8 $338.00 $2,704.00
$6,932.00
Installation
Description Quantity Unit Price Extended Price
Project Management 1 $1,950.00 $1,950.00
Instalallation and Programming (rack and stacks) 1 $11,250.00 $11,250.00
Phone Update assistance (performed onsite) 1 $2,250.00 $2,250.00
FaxFinder Installation 1 $750.00 $750.00
Installation of ACR and Call Recording 1 $750.00 $750.00
$16,950.00

Total Hardware/Software $44,680.55

Total Installation $16,950.00
1st Year Support $7,861.00
Total Solution Price $69,491.55
Agility & Avaya Support:

Agility Support is a service provided by Agility CG that consists of an in-house lab, help
desk, online solutions database and self-service portal. These tools allow our engineers
to provide instant support and solutions to our customers. Support is provided as an
optional service for all of our new solutions.

AVAYA & AGILITY SUPPORT

Year 1 Year 2 Year 3 3 YEAR W/LIBRARY 3 YEAR W/O LIBRARY
Agility Support Wrap $4,800.00 $4,800.00 $4,800.00 $14,400.00 $14,400.00
IPO C/D RTS 24X7 APR 4HR - 120G7 1YPP $820.00 $820.00 $820.00 $2,460.00 $2,460.00
IPO C/D RTS 24X7 APR 4HR - 500 V2 1YPP $1,560.00 $1,560.00 $1,560.00 $4,680.00 $3,510.00
IPOSS ACR Chronicall 1-500 1 YPP $417.00 $417.00 $417.00 $1,251.00 $1,251.00
IPOSS ACR Call Recording Ports 1YPP $264.00 $264.00 $264.00 $792.00 $792.00
$7,861.00 $7,861.00 $7,861.00 $23,583.00 $22,413.00

24X7 support for remote included including moves, adds and changes
*Note: this support does not include phone hardware replacement or ONSITE. We are local and can provide ONSITE if needed and will
be billed per incident as follows: $100.00 Trip charge + one-time ONSITE fee of $150.00 during business hours. After hours will also incure
after hour charges of $225.00 per hour billed actual time in 30 min increments.

Extended Team
Support:

Extended Team Support Provides Many Benefits

to our Customers:

• Unlimited help desk support via phone, email

and Web Portal
• Unlimited on-site training
• Complete trouble diagnoses and repair
• Hardware support
• Upgrades for new OS via the web (*additional fee applies)
• Free access to online solutions database
in the Web Portal
• moves, adds or changes remotely
• 4 hour Service Level Agreement for any major outage
Avaya IP Office™ Platform
Designed specifically for small to midsized business the Avaya IP Office ™ Platform delivers affordable
and powerful unified communication choices that can change the way workforces collaborate. Voice,
video, and mobility solutions drive engagement on multiple device types with the system maneuverability
required to meet ever-changing demands with five editions from which to choose.

IP Office™ Platform Edition Comparison

Features and Scalability Basic Essential Preferred Server IP Office
Edition Edition Edition Edition Select

Capacity
Single Site Users 100 384 384 1,500 3,000
Total System Users 100 1,000 1,000 2,000 3,000
Networked Sites N/A 32 32 32 150

Total Unified Communication Users N/A N/A 384 750 3,000

Mobility, Access, and Integration

Mobility Basic Enhanced Enhanced Enhanced
Avaya Communicator ✓ ✓ ✓
Web Based User Portal ✓ ✓ ✓
Lync, Outlook, and Salesforce.com ✓ ✓ ✓

Conferencing
Ad Hoc Users 64 128 128 256 512
Meet-Me Users 0 0 128 256 512
Conference Scheduling ✓ ✓ ✓
Web Collaboration ✓ ✓ ✓
Telephony
System Key IP IP IP IP
Voicemail Basic Basic Pro Pro Pro
Call Recording ✓ ✓ ✓
Auto-Attendant Quantity 9 40 Unlimited Unlimited Unlimited
Number of Receptionists 0 4 4 32 50
Deployment
Main Deployment Method Appliance Appliance Appliance Software Software
Active Directory Integration ✓
Centralized Licensing ✓ ✓
Contact Center Support ✓ ✓ ✓
Avaya Aura® Branch ✓ ✓
Avaya IP Office Server Edition
Seamless Growth, Simple Management, and Reduced Total Cost of
Ownership for Midsize Businesses
IP Office Server Edition is the ideal solution for midsize businesses, delivering intelligent unified
communications, scalable growth, and seamless management. It enables businesses to quickly and
easily add users to an existing office or connect a remote office. Server Edition delivers true centralized
management and licensing for all users across all locations in one intuitive graphical user interface.
IP Office can be deployed as virtualized software, enabling deployment on a customer-supplied server
running high availability VMware vSphere 4.x or 5.x software. Virtualized IP Office software is packaged
in a single Open Virtual Appliance format that can be ignited as a primary, secondary, expansion, Avaya
one-X® Portal, or applications server. IP Office software can run inside a virtual machine, on a dedicated
server, an appliance, or a combination of these.
Features and Benefits Summary
The Avaya IP Office Server Edition includes the following features and benefits:
• Expanded scale/capacity
— Scale up to 2,000 users at a single site or across up to 32 locations.
— Scale up to 150 voice messaging ports
• Centralized Management
— Using one intuitive interface, the administrator can view all users on a single site or across up
to 150 locations
— System status allows the administrator to know of any potential issues that could affect system
performance, including over utilized trunk lines, voice ports, and bandwidth utilization
• Centralized Licensing
— Cost effectively purchase discounted license packs
— Easily assign user solutions to employees anywhere within the network
• Built-in Resiliency
— In the event of a system outage within a multi-site network where Server Edition is deployed
across remote locations, all IP phones at the location of the outage will register to an alternate
location
• Flexibility
— Virtualized IP Office software adds flexibility, while enabling customers to match the
deployment method to their infrastructure plans and objectives
— Analog, digital, and IP phones are all supported, giving you the freedom to choose what works
best for your business – operationally and financially
• Web Collaboration
— User features include document sharing, white boarding, full participant controls, and a
common user interface
• Location Time Zone
— Apply local time zone to users telephone, voicemail box, and call log
Avaya IP Office Multi-Site Networking
Cost-effective communications across remote sites
When using Essential, Preferred, Server, or IP Office Select platforms, IP Office Multi-Site Networking
can allow multiple sites to communicate as one. Whether your business already has multiple locations, or
are planning to expand locally or globally in the future, the IP Office Multi-Site Networking has what you
need to keep communications running seamlessly. Reduce costs by sharing resources among multiple
sites – use a single voice mail system, a single receptionist
to answer calls, and a single system management interface.
If one location experiences a disruption, it automatically fails
over to another location, reducing the risk of communication
outage.
IP Office locations networked together enable employees to
stay connected and collaborate, regardless of their locations.
Beyond the basic desk-to-desk dialing capability, employees
at one location can see availability and presence information
via their phones or computer screens. They can also quickly
and easily exchange information via chat to help speed
decision-making.
Features and Benefits Summary
The Avaya IP Office Multi-Site Networking includes the following features, benefits, and capacities:
• All Sites Appear as One
— Distribute incoming calls across all sites for faster call handling and improved customer
satisfaction
— Have one receptionist handle multiple locations
— Share one messaging system, directory, and dial plan across all locations
• Built-in Resiliency
— IP phones seamlessly failover to another site in the event of a disruption so voice
communications are always available
— Voice messages and configuration data are automatically backed up, making them always
accessible in the event of a failure
• Centralized Management
— Administrators can easily manage the IP Office network from a centralized location, reducing
costs and managing multiple sites quickly and easily
• Instantly Personalize Any Desk Phone
— Employees can log into their extensions from any IP Office phone on the network
— Permissions and restrictions are the same on any IP Office phone as they are on the main
office phones
— Enhances productivity and accessibility of mobile staff
• Keep calling costs down within your network
— Reduce costs by utilizing the voice network at remote locations for toll bypass
— Use your private network for more cost effective site to site communication
• Capacities
— Essential or Preferred Edition: 1,000 users across 32 sites
— Server Edition: 2,000 users across 32 sites
— IP Office Select: 2,500 users across 150 sites
Avaya IP Office Receptionist Solution
Efficient and Professional Call Handling
At the real or virtual front door to your business, receptionists continually greet and interact with
customers and associates. It is easy to see how important it is to have a phone application that allows
efficient and professional call handling. The IP Office Receptionist solution enables receptionists to
provide callers with a satisfying initial experience.
This powerful computer application enables a single operator to manage calls for multiple locations to not
only provide prompt and professional handling of calls, but also to provide consistent service while
controlling costs. This solution improves service by simplifying call-handling actions through an intuitive
interface. Just click and drag to transfer calls, put calls on hold, or conference in a colleague.

Avaya IP Office Soft Console View

Features and Benefits Summary

The Avaya IP Office Receptionist Solution includes the following features and benefits:
• Professional Call Answering
— Customized scripts can be displayed, based upon caller identification or called number, for
personalized service and for training receptionists
• Manage Calls for Multiple Sites
— One receptionist can handle calls for multiple offices by answering and transferring calls
throughout the network
 — An internal directory is automatically synchronized between all IP Office systems
• Shared Operator
— Incoming calls can be identified by business so the receptionist will answer with the
appropriate company name
— Reduces overhead costs and increases operational efficiencies
• Powerful Capabilities Via Simple Mouse Clicks
— Calls can be controlled at the click of a mouse using the Receptionist Soft Console interface
— Availability is displayed so calls are not routed to unavailable employees
Avaya IP Office Web Manager
Avaya IP Office Web Manager is a single, comprehensive management tool for system administration,
capturing call reports, monitoring system resource utilization, and managing data.

.
Features and Benefits Summary
Avaya IP Office Web Manager includes the following features and benefits:
• Manage the system from any location at any time from any PC connected via a web browser
— Easy to use interface
— Quickly and easily make modifications as needed
— Review changes offline
— A backup copy of the IP Office configuration is always available for disaster recovery
• Proactively monitor activities on the system
— View details on incoming and outgoing calls; such as length of call, caller identification, and
routing info
— View most recent changes made to the system and who made them
• Receive system performance notifications
— Set alarms to be alerted when performance is not at a designated level
— Real-time diagnostics allow speedy resolution of potential issues
— Be notified when system resources are reaching capacity
• Secure Access
— Access to each IP Office location is protected by passwords and definable user rights
— Security settings operate according to the individual administrator’s level of expertise
Avaya IP Office Appliance
Enabling growing businesses to harness the power of unified
communications
The award-winning IP Office 500v2 Control Unit is designed to meet the requirements of home offices,
standalone businesses, and networked branch and head offices for small and medium enterprises.
This powerhouse system is designed to grow with your business at your own pace and budget, with the
ability to support up to 2,500 users. Start with what you need and expand easily and cost effectively. IP
Office can connect up to 150 separate site locations, allowing them to communicate as one, reducing
upfront investment, and driving long-term productivity.
IP Office 500v2 Control Unit
(Shown with Two Expansion Units)

Features and Benefits

The Avaya IP Office 500v2 Control Unit includes the following features and benefits:
• Designed for Maximum Availability
— Continues to communicate even in the event of hardware failure or a power outage
— Operates without moving parts, making the system resistant to failure and overheating
— Less vulnerable to intrusions or hacking due to its proprietary operating system
• Scalability
— Start with only what your business needs
— Add storage, phone lines, and new capabilities as your business grows and requires them
— Can be used as an Expansion System within a Server Edition deployment
• Flexibility
— Selection of phone types to meet multiple needs and budgets
— Support for IP, analog, and digital phones, all on the same system at the same time
— Mix and match any combination of phone types to meet different users’ needs
When deploying an Avaya IP Office 500v2 Control Unit, you can tailor the solution to fit your business
requirements. Choose from Basic Edition, Essential Edition, or Preferred Edition for capabilities that
range from the basic to the more advanced. A module is required to enable unified communications
features.

Avaya IP Office Appliance Edition Comparison

Capabilities Basic Edition Essential Edition Preferred Edition

Telephony

Key System Functionality 

IP PBX Functionality  

Multi-site Capabilities  

Voicemail

Basic Embedded  

Voicemail Pro 

Audio Conferencing

Ad hoc 64-party bridge 128-party bridge 128-party bridge

Secure Meet Me with User Passwords 

Unified Communications

IM and Presence 

Microsoft, Salesforce Integration 

Mobile Access to UC Features 

Make calls via Wi-Fi, 3G,4G 

Conference Controls 

Call Recording

Manual or Automated 
Avaya Communicator for Windows
Avaya Communicator for Windows delivers IP Office™
Platform collaboration features to desktop PCs running
Microsoft Windows. Extending these features enhances
the accessibility of users by supporting multiple modes
of communication through a single client application.
This enables users over the company network to log
into the IP Office system to make and receive voice and
video calls from their desk phone extension via a PC
and:
• Send and receive email and Instant Messages
• Manage presence status and view the presence
status of other users
• Start a Web Collaboration session
• Initiate a Meet Me or Ad hoc conference
• Access call history and contacts including
system, personal, and local
Business Benefits
Avaya Communicator for Windows unlocks employee productivity and provides the following advantages
to the business:
• Open architecture does not lock the business into a single vendor or deployment strategy.
• Telecommuters and travelling employees can use VoIP and the corporate network to reduce
international and long distance charges.
• Call management through the IP Office system supports the existing dialing plans and policies
delivering consistency and a reduction in desk phone related expense.
• Intuitive interface reduces end user learning time and help desk associated cost.
• Delivery of sharp high definition video that is cost effective to deploy.
User Benefits
Employees gain a single, consistent user experience and the following benefits:
• Automatic Service Discovery eases deployment and eliminates the need for end users to
configure their settings. The client is designed to import administrator-defined settings removing
virtually all end user configuration tasks short of entering the IP address, username, and
password.
• When deployed as a SIP client in conjunction with an H.323 desk phone or soft client both the
desk phone and Avaya Communicator for Windows can be logged in at same time. Users have
the flexibility to answer and move calls to and from either device.
• The user interface can be tailored to specific business tasks and individual profiles. In addition, it
is optimized for multitasking offering a resizable main window that can take very little desktop
space in its most compact form but also grow to provide enhanced visibility.
• Drag and drop workflows provide an effortless way to transfer audio calls and start audio calls,
video conferences, and Instant Message sessions.
• Management of presence status and the ability to observe in advance if contacts are online, on
the phone, available to Instant Message, in a conference call, traveling, or on vacation.
User Features
User features are extensive and include:
• Quick view dashboard lists user names, availability status, and message indicators.
• Icons that allow quick identification and movement between modes of communication.
• Hover menu which enables single click to call to Instant Message or connect by video.
• The capability to simultaneous login to a H.323 desk phone, PC client, and mobile client.
• Contact filtering by source including Microsoft Outlook allows simple switch of views to display
either system, personal, local, or all contacts.
Security
Security is an integral part of this solution with signaling encrypted using industry standard Transport
Layer Security and audio encryption using Secure Real Time Protocol. Third Party Server Certificate
Validation is supported which enhances security with mandatory certificate validation for all Transport
Layer Security connections creating a trust relationship with the IP Office system. The certificate
validation mechanism provides increased security by allowing the client to validate the identity of the
server and protect against man in the middle attacks.
Deployment Options
Avaya Communicator for Windows is available in two modes, telephony only features, or full features in
conjunction with Avaya one-X® Portal.

Avaya Communicator for Windows

Capabilities Telephony Only Full Features

Make and Receive Voice Calls ✓ ✓
Make and receive Video Calls ✓
System Contacts ✓ ✓
Personal Contacts ✓
Call History Log ✓ ✓
Instant Messaging ✓
Presence ✓
Simultaneous Login Mode ✓

Customer Requirements
Operating System
The customer must have installed Microsoft Windows release 7 or 8 Enterprise, Ultimate, or Professional
Edition. Either a 32-bit or a 64-bit operating system is supported.
Hardware
Customer provided hardware must have network connectivity and meet the following minimum
requirements:
• Dual core 2.4 GHz processor
• 2 GB RAM
• 1.5 GB free hard disk space
 • Network Interface Card
• USB camera
• Keyboard, mouse or other compatible pointing device
Software
The customer must have the following software installed Microsoft:
• .NET Framework 4 Extended
• .NET Framework Client Profile
• Outlook to support email features within Avaya Communicator for Windows

Main Window Components of Avaya Communicator for Windows

Number Feature Name Feature Description

1 Presence Displays presence setting and enables login and logout.

2 Features Option to enable and disable the auto-answer feature.
Message Waiting Indicator Displays the number of unread voicemails when new voicemails are
3
received.
4 Options and Settings Displays the current configured options and settings.
History List View all calls made, received, or missed using Avaya Communicator.
5 A number appears on the Call History tab to indicate the number of
calls missed since the last time call history was viewed.
Conference View all participants in the conference and the participants who
6
dropped from the call.
7 Instant Messaging Displays Instant Message sessions.
New Conversation Expands the list of contacts and displays the conversation area to start
8
a new conversation.
9 Contact List Displays contacts and can be filtered by source.
10 Dial Pad Option to dial a number to initiate an audio or video call.

User Features
The Avaya E169 Media Station redefines the desktop for users and provides:
• Support for the most popular tablets and smartphones running iOS and Android operating
systems.
• User access to existing IP Office™ Platform mobile and video applications on the smart device
while in docked mode.
• Telephony features including attended or blind Transfer, Forward, Hold, Call Waiting, Mute, and
three-way Conference.
• Superior acoustic performance whether operating in handset, headset, speakerphone, or media
streaming mode. Six wideband, wrap-around speakers and four high definition microphones
provide astonishingly clear audio. The media station encodes the human voice using high
definition bandwidths that pick up voice harmonics, the human voices natural qualities, and a
sense of the speakers physical presence.
• A handset with full numeric keypad and display. Handset or speakerphone can be used while on
cellular calls.
• Bluetooth media station control from the smart device.
Avaya B100 Series Conference Telephones for IP Office
When employees need the ability to engage in quick, easy, and spontaneous collaboration, there is
nothing more effective than a conference call. Conference calls lower the carbon footprint and make
better use of everyone’s schedule. They are proven money savers, in many cases paying for themselves
in the first meeting alone. Avaya B100 Series Conference Telephones—including the B149, B159, B169,
and B179 models—are an ideal way to leverage the built in Avaya IP Office conference bridge, delivering
enhanced audio quality, and an array of features that simplify setting up, managing, and participating in
conference calls.
Features of the conference phones include:
• Superb Sound Quality: Avaya OmniSound® audio technology, unique to Avaya B100 Series
Conference Telephones, delivers crystal clear voice transmission. A built in, adjustable equalizer
allows you get the sound levels just right. Omnidirectional microphone and three speakers all add
to the optimal audio performance.
• Reaching a Large Audience: Avaya B100 Series Conference Telephones are ready out of the box
for standard-size rooms (up to 300 square feet). Adding an expansion microphone more than
doubles the voice pickup range. For a wider audience, connect Avaya B100 Series Conference
Telephones to a public address system.
• Easy Meeting Setup: Use the conference guide to call pre-programmed groups. Create your own
phone book with the user profile feature (up to 1000 contacts per profile). Import and export
contacts via the Web interface.
• Connectivity: Participants can connect computers for VoIP calls, mobile phones, in building
wireless phones, and regular desk phones directly to the conference phone.
• Record Meetings: Capture entire meetings as audio files on a Secure Digital memory card or use
the conference phones as dictation devices.

Feature B149 B159 B169 B179

B100 Series

Display 128 x 64 128 x 64 128 x 64 128 x 64

Call Recording Yes Yes Yes Yes

Wideband No Yes Yes No

Expansions Microphone Microphone, PA Microphone Microphone, PA

Ethernet Speed N/A N/A N/A 10/100

PoE Class N/A N/A N/A 3

Protocol Analog Analog DECT Wireless SIP

USB Connection No Yes Yes No

Participants Up to 10 Up to 10 Up to 10 Up to 10

Sound Technology OmniSound® 2.0 OmniSound® 2.0 OmniSound® 2.0 OmniSound® 2.0