Iliana Ramos

23875 Triton St.

Hayward, Ca 94544
(831) 210-9376
ramosilliana3@gmail.com

SUMMARY
Organized administrative expert with strong knowledge in finance. Proficient in Excel and
Sage 50 accounting software. Offering a background in office environments supporting
efficient business operations. Accustomed to handling routine needs, as well as special
projects, event planning, sales, and travel arrangements. Devoted to team efficiency and
promoting positive business relations. Proven willingness to take on any task to support
the team and help the business succeed.

STRENGTHS
Excel, Word, Sage 50 Accounting Software, Bank Reconciliation, Sales, Accounts
Receivable, Accounts Payable, Bilingual English/Spanish, Superb Customer Service

EXPERIENCE
Japan Medical Supply North America Corp, Hayward CA - Admin Assistant
JANUARY 2020 - AUGUST 2020
● Supervised and processed invoices, credit memos, payment transactions, and bank
reconciliations.
● Developed tracking reports keeping management informed of due and past-due
invoices.
● Prepared accounts payable and supporting documentation for annual audits
including, checks, ACH, wire transfers, and credit card documents.
● Maintained constant communication with the sales team providing prompt replies
to inquiries regarding, client concerns, inventory discrepancies, and product
pricing.
● Directed calls accordingly and managed upper management meeting schedule.

Chamber of Commerce, Salinas CA - Executive Assistant

JULY 2016 - SEPTEMBER 2019
● Created, maintained, and updated budget spreadsheets for city events.
● Handled all office incoming and outgoing mail.
● Expert in crafting high-impact proposals and presentations for city meetings and
community events.
 ● Offered dedicated support to Business Owners, Office Associates, and Project
Managers in conducting research, crafting presentation materials, scheduling
meetings, and addressing concerns between multiple departments.
● Maintained positive public relations with customers, vendors, and industry partners
● Successfully trained new interns to execute difficult tasks in less than one month.

Wells Fargo, Salinas CA - Teller

NOVEMBER 2014 - AUGUST 2016
● Processed teller transactions for customers including servicing client accounts,
accepting loan payments, managing safe deposit box payments, cashing checks,
balancing cash drawers, handling night deposits, correcting discrepancies
● Informed clients about bank products that met their needs and referred them to a
specialist.
● Answered complex questions for customers.
● Surpassed sales goals, obtaining “Teller of the Quarter” title two quarters in a row.