ORIGINAL

TECHNICAL PROPOSAL

TO PROVIDE HUMAN RESOURCE OUTSOURCING

AND CONSULTANCY SERVICES

Submitted to:

(client name)

By

Highway Business Centre, opposite Garden City Mall, 4th Floor, Suite 72; P.O. Box 47210-00100, Nairobi
Tel: +254724367814; E-Mail; info@resilienceafrica.co.ke; Website: www.resilienceafrica.co.ke
INTRODUCTION

In today’s competitive business landscape, organizations seek to attract, retain and develop their talent in order to
outperform the competition and deliver shareholder value. Over the longer term, this talent should grow into skilled
and motivated employees to maximize the growth potential of your business.
Resilience Africa Consulting (RAC) is a key player in Human Resource consulting and advisory services in Kenya,
bridging gaps between management approaches and actual implementation plans. Whether you run an established
SME or are starting a new business, we have the HR package for you.

What we do
 HR Consultancy
 Training & Development
 Surveys & Business Advisory

Why outsource?
 To achieve a cost effective HR function
 To allow management to focus on the bottom-line
 Free management from the tedious – but important operational HR duties

Highway Business Centre, opposite Garden City Mall, 4th Floor, Suite 72; P.O. Box 47210-00100, Nairobi
Tel: +254724367814; E-Mail; info@resilienceafrica.co.ke; Website: www.resilienceafrica.co.ke
Why Choose RAC?
We take the time to understand your business model and your unique requirements; and tailor a service that is
appropriate for you, giving you the guidance that you need to realize your strategic business goals; all at a cost that
is truly reflective of your budget.

Our service delivery model

Helpdesk

Unlimited access to our consultants via e-mail or telephone during working hours to address all
your enquiries or requests, with a turnaround time of 2hrs
Dedicated
liaison
A dedicated professional will be assigned as a liaison to your organization turnaround time of 2hrs

Periodic visits

Minimum of two visits every fortnight on site for meetings, interface with management or staff on
various human resource matters turnaround time of 2hrs

Highway Business Centre, opposite Garden City Mall, 4th Floor, Suite 72; P.O. Box 47210-00100, Nairobi
Tel: +254724367814; E-Mail; info@resilienceafrica.co.ke; Website: www.resilienceafrica.co.ke
OUR SERVICE DELIVERY MODEL

OPTIONAL PACKAGES
Performance Management
HR OUTSOURCING PRIMARY PACKAGE
 Review current performance management
Human Resource Administration framework / install new PM framework
 General assistance (including drafting  Performance Management and KPI setting clinics
correspondences, document review and general  Assistance in managing annual performance cycles
HR Support)
 Demographic reporting / analysis HR Policies and procedures
 HR Liaison & operational issues  Review / develop / update existing policies,
procedures
Talent search and Recruitment  Audit for compliance with the existing labor laws
 Candidate sourcing and facilitation
 Screening, short listing and interviewing Salary and compensation
 Reference checks and candidate profiling  Annual benchmarking of client compensation
 Hiring and placement against market
 Analysis and reporting
Discipline Management and Industrial Relations Bespoke training
 Case management  Performance centered
 Discipline tracking assistance  Personal improvement
 3rd Party mediation  Professional development
 Advisory and support
Employee Assistance Programs (EAPs)
 Alcohol & drug abuse; and other addiction and
Workplace Mental Health issues

Highway Business Centre, opposite Garden City Mall, 4th Floor, Suite 72; P.O. Box 47210-00100, Nairobi
Tel: +254724367814; E-Mail; info@resilienceafrica.co.ke; Website: www.resilienceafrica.co.ke
Highway Business Centre, opposite Garden City Mall, 4th Floor, Suite 72; P.O. Box 47210-00100, Nairobi
Tel: +254724367814; E-Mail; info@resilienceafrica.co.ke; Website: www.resilienceafrica.co.ke
COST SUMMARY COST BREAKDOWN (KES)
Up to 20 21-50 Employees 51-100
Employees Employees
A. Basic package
 HR outsourcing primary package 15,000/month 30,000/month 60,000/month

B. Optional packages
 Performance Management 3,000/Head 2,500/Head 2,000/Head
 Salary and compensation review 20,000 40,000 60,000
 Bespoke training - - -
 Employee Assistance Programs (EAPs) - - -
 HR Policies and procedures manual development 50,000

Highway Business Centre, opposite Garden City Mall, 4th Floor, Suite 72; P.O. Box 47210-00100, Nairobi
Tel: +254724367814; E-Mail; info@resilienceafrica.co.ke; Website: www.resilienceafrica.co.ke