Reyes, Micah Zia E.

ACCLAW4-C

After reading the text, I realized that you have the right to expect the marketplace to be fair
as a customer. You also have an obligation to be fair and respond fast to complaints. The
majority of consumer interactions are controlled by regulations that protect both you and the
company providing the good or service.

When you go shopping, you have realistic expectations about the outcome. You expect to
be treated fairly and honestly, and that you will get exactly what you pay for. Many of these
fundamental rights are safeguarded by consumer legislation, which is designed to protect
customers from being deceived. Unfortunately, there are still some companies and stores that
will try to take advantage of customers, so knowing how to protect yourself is essential. Here are
some key points to remember when it comes to consumer legislation.

As consumers, we have eight (8) basic rights and five (8) basic responsibilities as
customers. Basic necessities, safety, information, choice, redress, representation, redress,
consumer education, and a healthy environment are all included. Critical awareness, action,
social concern, environmental awareness, and solidarity are the five (5) responsibilities.

There was no control when it came to the purchasing and selling of personal goods a few
decades ago. Most people assumed that both the buyer and the seller could negotiate and
agree on a price for a certain item. Regulatory agencies have recently decided that it is highly
possible for sellers to take advantage of customers and have enacted legislation to prevent this.

To summarize, consumer law ensures that customers are informed of what they are
purchasing, such as food ingredients; that advertising is fair and does not deceive; that debt
collection is fair; and that practically every stage in the buying and selling of commodities is
organized to create a level playing field. Finally, consumer law ensures that transactions are
conducted in an honest and ethical manner.