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todd bridgman
Victoria University of Wellington
john hassard
University of Manchester
m i c h a e l ro w l i n s o n
University of Exeter
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www.cambridge.org
Information on this title: www.cambridge.org/9781107138148
DOI: 10.1017/9781316481202
© Stephen Cummings, Todd Bridgman, John Hassard and Michael Rowlinson 2017
This publication is in copyright. Subject to statutory exception
and to the provisions of relevant collective licensing agreements,
no reproduction of any part may take place without the written
permission of Cambridge University Press.
First published 2017
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A catalogue record for this publication is available from the British Library.
Library of Congress Cataloging-in-Publication Data
Names: Cummings, Stephen, author. | Bridgman, Todd, author.
Title: A new history of management / Stephen Cummings, Victoria University of
Wellington, Todd Bridgman, Victoria University of Wellington, John
Hassard, University of Manchester, Michael Rowlinson, University of Exeter.
Description: New York : Cambridge University Press, 2017. | Includes
bibliographical references and index.
Identifiers: LCCN 2017012133| ISBN 9781107138148 (hardback) | ISBN
9781316502907 (paperback)
Subjects: LCSH: Management – History. | Organizational behavior. | BISAC:
BUSINESS & ECONOMICS / Organizational Behavior.
Classification: LCC HD30.5 .C86 2017 | DDC 658.009–dc23
LC record available at https://lccn.loc.gov/2017012133
ISBN 978-1-107-13814-8 Hardback
ISBN 978-1-316-50290-7 Paperback
Cambridge University Press has no responsibility for the persistence or accuracy of
URLs for external or third-party internet websites referred to in this publication
and does not guarantee that any content on such websites is, or will remain,
accurate or appropriate.
..............................................................................................................................
Every effort has been made to trace the owners of copyright material included in this
book. The publishers would be grateful for any omissions brought to their notice for
acknowledgement in future editions of the book.
Contents
v
vi c o n t e n t s
Conclusion 331
References 334
Index 377
Figures
viii
Tables
ix
Preface and Acknowledgements
xi
xii p r e f a c e a n d a c k n o w l e d g e m e n t s
1
2 rethinking the map of management history
1
This chapter draws on material from Clark, P. & Rowlinson, M. (2004).
The Treatment of History in Organisation Studies: Towards an ‘Historic Turn’?
Business History, 46(3), 331–52; Cummings, S. & Bridgman, T. (2016). The Limits
and Possibilities of History: How a Wider, Deeper, and More Engaged Understanding
of Business History Can Foster Innovative Thinking. Academy of Management
Learning & Education, 15(2): 1–18.
2
The authors wish to thank Benjamin D. Hennig and Danny Dorling at the University
of Sheffield and www.worldmapper.org for kindly developing this map based on our
data.
rethinking the map of management history 3
Key ideas Emphasis on One best way Interpersonal Mgmt Social CSR; stakeholder
associated materialism & Scientific aspects science construction, theory
with individualism mgmt -Taylor institutionalization, Mainstream
each era Industrial Time/Motion culture etc. emphasis on
revolution maximizing
Gilbreth
materialist-
Increasing Bureaucracy
individualist goals
prevalence & Weber
gets in the way of
size of Principles of
other forms of well-
corporations mgmt - Fayol
being (e.g., social,
ecological)
Bateman & Snell (2009) Poor production efficiency, Adam Smith → Chandler (1990); George
Management management decisions Taylor → Fayol → Mayo → (1972)
unsystematic Weber → McGregor
Kinicki & Williams (2009) Industrial expansion, labour Taylor → Gilbreths → Weber None
Management in short supply, need to → Mayo → McGregor →
improve labour
productivity
Rue & Byars (2009) Rapid industrialization but Taylor → Barth → Cooke → Wren (1972, 1979); Chandler
Management production methods crude, Gantt → Gilbreths → Fayol (1959); Mee (1963); Wrege
needed to be improved → McGregor → Mayo → & Hodgetts, (2000)
Peters & Waterman
Robbins et al. (2012) Popularity of division of Adam Smith → George (1972); Banta (1993);
Management labour, industrial Taylor → Gilbreths Kanigel (1997); Wagner-
revolution, need to → Weber → Fayol Tsukamoto (2007)
maximize efficiency → Follet → Mayo →
Maslow → McGregor
Table 1 (cont.)
Samson & Daft (2012) Factory systems that Taylor → Gantt → Weber → Wren (1979); George (1968);
Management emerged in the 1800s posed Fayol → Follet → Barnard Metcalf & Urwick (1940);
new management → Mayo → Maslow → Van Fleet (1982)
challenges McGregor
Schermerhorn et al. (2014) Workers produced less than Adam Smith → Wren (2005); Kanigel (1997);
Management they were capable of Taylor → Gilbreths Locke (1982); Wrege &
because of inefficient work →Fayol → Follet Perroni (1974)
methods →Weber →Mayo →
Maslow→McGregor
12 r e t h i n k i n g t h e m a p o f m a n a g e m e n t h i s t o r y
of the field and leave aside the other two management history journals
which were established far more recently, we required, as comparable
sets, disciplines with more than one highly rated history journal devoted
solely to the study of just its history (i.e., journals with a broader focus on
the history of a group of subjects like science or art were not useful for
our purposes) and for one of these journals to be based in the US and
another in the UK or another country.
Economics, law, philosophy and many others fell short of our
comparable academic history journal criterion for selecting comparators.
However, the history of medicine and the history of architecture did
meet our needs. Like management and business, these are stochastic
fields where, while we may be guided by theories or principles, we must
adjust our thinking and recalibrate our actions as our subjects or cases or
stakeholders respond in individual ways to previous interventions in
changing environments. Our initial investigations also revealed that
there seemed to be no recent laments in these fields about the lack of
new ideas. Consequently, we sought to analyse and contrast what their
histories recorded with management and business history.
We constructed three sets of abstracts dating from 1951 to 2010.
The business history set contained all 859 abstracts from articles
published across this period in the UK-based Business History, and
the 894 abstracts published in Business History Review. (The Journal
of Management History and the Journal of Management and
Organizational History, data from which we shall refer to on occasion
later in this chapter, are based in the US and the UK, respectively).
The medical history set was made up of 602 from the UK-based
Journal of the History of Medicine and Allied Sciences and 1554
from the US-based Bulletin of the History of Medicine. The third
set, of architectural history abstracts, comprised 1059 abstracts from
the US-based Journal of the Society of Architectural Historians and
292 from the UK-based Construction History. While neither the med-
ical nor architectural set contained the abstracts of all the articles
published in this period (as we were reliant on downloading electronic
versions of the abstracts, there were a couple of years that were not
Table 2 Data for Six Business Management, Medical and Architectural Journals
Coded for time Coded for Coded for Coded for Coded for Coded for
– Raw time – % place – Raw place – % both – Raw both – %
3
When an article focussed on two or more discrete geographical locations, we gave
each of these locations a fraction of one (e.g., a focus on the US and Japan scored .5 for
each location). When an article focussed on a very broad swathe of time, we recorded
the median point.
16 r e t h i n k i n g t h e m a p o f m a n a g e m e n t h i s t o r y
50
45
40
35
30
Architecture
25
Medicine
20
Business
15
10
5
0
US UK Other
70.00
60.00
50.00
Frequency (%)
40.00
30.00
20.00
10.00
0.00
US UK Other
professions, were also the two most written about national settings,
nearly half of the articles on architectural history were written about
other locations, as were over a third of the medical history papers.
Just over a quarter of all business history papers focussed on terri-
tories beyond the US and UK.
Moreover, there is a significant difference in the total number of
countries focussed upon in that ‘other’ category. A total of eighty-four
countries have been afforded at least some consideration by architectural
historians: eighty in medicine, and only fifty in business. No other
countries (apart from the US and the UK) have over 5 per cent represen-
tation in business history journals. In medicine and architecture, two
other countries achieve this level of significance (Germany and France,
and Italy and France, respectively). While we might hope that the more
recently published management history journals would demonstrate
greater diversity and variability of place, the results here are fairly con-
sistent with their business history cousins, as Figure 5 illustrates.
18 r e t h i n k i n g t h e m a p o f m a n a g e m e n t h i s t o r y
When we grouped the data into six decades, from the 1950s to the
2000s, for Africa, Asia, Continental Europe (i.e., Europe minus the UK),
North America and the UK, we observed some interesting changes in
the representation of place over time between the three sets.4 There are
some encouraging signs, with respect to diversity, in management and
business history journals. The percentage of articles relating to Asian
and African locations that could be coded for place has increased stea-
dily from around 2 per cent in the 1950s to 5 per cent in the 2000s for
Asia and from 0.75 per cent to nearly 2 per cent for Africa.
Correspondingly, interest in the UK has waned.
But what is starker when one compares the data is how the med-
icine and architecture sets show much more variability in focus over
time than business. For example, architecture history papers go from
next to nothing on Asia and Africa in the 1950s to 16 per cent and 4.5
per cent on these regions respectively in the 1980s, a peak which drops
away again after this flourish. Medical histories interest in these two
locations peaks in the 1990s (at 10 per cent) and 1960s (4.3 per cent)
respectively. This would appear to indicate that medical and architecture
history is more able than business history to shift historical focus so as to
move with the problems or interests of the times. This relative lack of
variability in business history research is something we will also see with
respect to temporality in the next section.
Time
In addition to coding articles for place, we also sought to gain some
appreciation of the times or ages focussed upon across our three sets of
history journals and arranged these into 20-year blocks. As with place,
not all articles were focussed in this way, but the vast majority (about
70 per cent overall) were, and could be coded. Whenever a broader period
of time was focussed upon, we recorded the midpoint or median year.
4
We recognize that grouping our data into continents in this regard is problematic. For
example, the stories from Morocco will likely be very different from those of South
Africa or Uganda. But our aim here is to illustrate in a powerful way a lack of diversity
in management and business history, not to replace global homogeneity with a belief
that there should be continental homogeneity.
c o n v e n t i o n a l m a n a g e m e n t h i s t o r y ’ s l i m i t s 19
14.00
12.00
10.00
Frequency (%)
8.00
6.00
4.00
2.00
0.00
1000
1040
1080
1120
1160
1200
1240
1280
1320
1360
1400
1440
1480
1520
1560
1600
1640
1680
1720
1760
1800
1840
1880
1920
1960
2000
960
Year
0.00
2.00
4.00
6.00
8.00
10.00
12.00
14.00
0.00
2.00
4.00
6.00
8.00
10.00
12.00
14.00
960 960
1000 1000
1040 1040
1080 1080
1120 1120
1160 1160
1200 1200
1240 1240
1280 1280
1320 1320
1360 1360
1400 1400
1440 1440
1480 1480
Year
Year
1520 1520
1800 1800
1840 1840
1880 1880
1920 1920
1960 1960
2000 2000
c o n v e n t i o n a l m a n a g e m e n t h i s t o r y ’ s l i m i t s 21
30.00
25.00
20.00
Frequency (%)
15.00
10.00
5.00
0.00
1000
1040
1080
1120
1160
1200
1240
1280
1320
1360
1400
1440
1480
1520
1560
1600
1640
1680
1720
1760
1800
1840
1880
1920
1960
2000
960
Year
1900
1850
Medicine
1800 Business
Architecture
1750
1700
1650
1950s 1960s 1970s 1980s 1990s 2000s
Date of publication (decade)
Africa
Oceania
South
America
Asia
Europe
United
Kingdom
North
America
1800 1820 1840 1860 1880 1900 1920 1940 1960 1980 2000 2020
Median year
Africa
Oceania
South
America
Asia
Europe
United
Kingdom
North
America
1800 1820 1840 1860 1880 1900 1920 1940 1960 1980 2000 2020
Median year
Africa
Oceania
South
America
Asia
Europe
United
Kingdom
North
America
1800 1820 1840 1860 1880 1900 1920 1940 1960 1980 2000 2020
Median year
And this brings us to the positive news. Figure 11 also shows that
business history may come from any age and location, if we choose to
focus there. Specs of interest are widespread and even more so in busi-
ness than architecture. Furthermore, while the management history
‘Manhattan’ shown in Figure 9 is similar in most respects to its busi-
ness history counterpart, it does demonstrate pockets of interest prior
to 1680. In addition, while the percentages are small, there are increases
in articles focussing on Asia, South America and Africa.
The good news in this regard is that management’s history is not
atemporal. Because our view of management’s past (like most history)
may be shaped less by what happened as that history was forming than
by present concerns as that history was written, it need not be con-
sidered immobile – as the chapters that follow will demonstrate
(Cummings and Bridgman, 2011). Hence, we can reinterpret and
reshape it.
While management and business history’s collective memory,
or perspective of the past, does appear limited when compared to other
fields, what we found also points to the possible role that this history
can play in broadening thinking in the future. Rather than merely
teaching or implying that what is worthy of attention in management
and business history happened in the UK and the US between
1800–1920, we should actively seek out, and encourage young scho-
lars to seek out, alternative perspectives from other times and places
that could be rejuvenated, or combined with thinking from other
times and places to create interesting hybrids, or broaden our under-
standing of what the field could be about or help us to look differently
at old and new management issues. New knowledge about history, we
hope, will be incorporated into textbook histories that can provide
new vehicles for future thinking.
There appear to be two main approaches to help promote this
development: going wider than the small set of standard characters
outlined in those ‘chapter two’ textbook histories and looking into
worlds that are not influenced by modern Western industrial perspec-
tives; and going deeper and getting more engaged with archives to gain
28 r e t h i n k i n g t h e m a p o f m a n a g e m e n t h i s t o r y
6
An inspirational project that goes wider than conventional norms in this regard is the
emerging open-source African Economic History project being developed by Ewout
Frankema from Wageningen University and Ellen Hillbom from the University of
Lund (see www.aehnetwork.org/textbook/).
t h e i m p l i c a t i o n s o f c u r r e n t h i s t o r i c a l c o n v e n t i o n s 31
not mean that organization per se was absent’ (Belich, 1986, p.130).
The pride and creative dynamic that these historical re-appreciations
helped promote are still being felt today. Moreover, this insight would
have offered an interesting alternative view on the debates that beset
strategic management in the 1990s, as to whether strategy was more
truly about planning from the top or bottom-up emergence (Ansoff,
1991; Mintzberg, 1991), and which is still of interest to those who
view strategy as practice or focus on the importance of micro-
foundations today (Vaara and Whittington, 2012). If other civilizations
had seen strategy as both planning and emergence, both big-picture
and micro-foundations, could not modern strategy thinkers view it
this way too?
While we certainly advocate ‘going broader’ in the sense we
describe above, the particular focus of the remainder of this book
will be ‘going deeper’, as we explain below.
7
It proved impossible to code for perspective quickly and reliably in any meaningful
way. While we recognize that we do not, therefore, cover the likes of Tsui’s (2007)
concerns, our aim, as stated earlier, was to do what we could to raise doubts about
current conventions in management and business history so as to add to the debates
about the dearth of new ideas as this relates to management education.
a n e w , d e e p e r h i s t o r y o f m a n a g e m e n t 33
Consequently, Foucault did not aim for or claim to uncover the real
truth, just to do enough to raise doubts about what was promoted as
the truth of the evolution of objects and subjects (e.g., Foucault, 1977a;
1978). And this is precisely the critical, cultural and creative approach
to history that inspires us in its targeting of conventional assumptions
about management history.
Foucault saw conventional histories as legitimating the estab-
lishment, and so he sought to write a different kind of history. He was
more interested in examining the ‘history of the emergence of [the
establishment’s] truth games’ (Florence, 1984, p.314).8 Consequently,
Foucault did not seek to explain whole periods against a criterion of
linear progress, but to ‘define the conditions in which human beings
“problematize” what they are, what they do, and the world in which
they live’ (1985, p.10). He tended to start with present concerns or
particular problems (e.g., ‘madness’), asked questions like ‘why do we
treat madness as we do?’ and then questioned the normal responses
(e.g. ‘because our methods are the best suited to counter (or normalize)
madness’). In this book, we adopt a similar counter-historical
approach. We begin with the question ‘why do management textbooks
treat history as they do?’ and question the normal responses: ‘because
it is a good representation of what actually happened’ or ‘because it is
the most effective way to educate our students’.
Foucault spent decades developing different ways towards this
aim, and his work is generally divided into a number of different
phases and approaches (Burrell, 1988; Cummings and Bridgman,
2011)9. His early works simply sought to highlight historical inaccura-
cies and, through engaging in hard work of going back into the
archives and re-reading often forgotten historical documents, discover
the truth of how history really unfolded.
8
Florence was later revealed to be Foucault writing about himself under a pseudonym.
9
Although it should be noted that additional approaches are still being discerned as
researchers and translators compile new editions of his last lectures (see Raffnsøe
et al., 2016).
a n e w , d e e p e r h i s t o r y o f m a n a g e m e n t 37
1. Move from linear time as a model for history to space: juxtapose abrupt
differences in different spaces rather than a smooth progression of ideas
2. Do not explain periods in line with a criterion of chronological progress, but
understand why change occurs in line with the conditions in which human
beings ‘problematize’ existence
3. Against histories that trace the development of objects and the separate subjects
that examine them, examine how object and subject co-determine one another.
4. Focus on how objects/subjects are constituted by a ‘diagram’ or web of
relations
5. Overturn accepted continuities and discontinuities in conventional historical
narratives
6. Do not aim to uncover the real or the objective or the whole ‘truth’, just raise doubts
about, and alternatives to, conventional truths about historical evolution
figure 14 Six Counter-Historical Strategies Borrowed from
Michel Foucault
10
As a variation, Chapter Four’s assessment of the treatment of Max Weber applies
a kind of interpretative analytics, but in all other chapters use these six general
elements as our method of attack.
42 r e t h i n k i n g t h e m a p o f m a n a g e m e n t h i s t o r y