Firmware_Upgrade_Tool_Duplex

User Guide
TRACUT001

Version:[1.03]
Firmware_Upgrade_Tool_Duplex User Guide

Document Title: Firmware_Upgrade_Tool_ Duplex User Guide

Revision: 1.03

Date: 2016-1-20

Status: Release

Document Control ID: TRACUT001

General Notes
Queclink offers this information as a service to its customers, to support application and

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engineering efforts that use the products designed by Queclink. The information provided is
based upon requirements specifically provided to Queclink by the customers. Queclink has

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not undertaken any independent search for additional relevant information, including any

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information that may be in the customer’s possession. Furthermore, system validation of this

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product designed by Queclink within a larger electronic system remains the responsibility of

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the customer or the customer’s system integrator. All specifications supplied herein are

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subject to change.

Copyright

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This document contains proprietary technical information which is the property of Queclink

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Limited., copying of this document and giving it to others and the using or communication of
the contents thereof, are forbidden without express authority. Offenders are liable to the
payment of damages. All rights reserved in the event of grant of a patent or the registration
of a utility model or design. All specification supplied herein are subject to change without
notice at any time.

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Copyright © Shanghai Queclink Wireless Solutions Co., Ltd. 2014

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Contents

Contents ............................................................................................................................................ 2
Figure Index....................................................................................................................................... 3
0. Revision history ............................................................................................................................. 4
1. Tool Introduction ........................................................................................................................... 5
1.1 System Requirements ........................................................................................................... 5
1.2 Tool Interface ........................................................................................................................ 5
1.2.1 Introduction of the UI ................................................................................................. 5
2. Upgrade Operation Instruction ..................................................................................................... 9
2.1 Step1_Upgrade Prepare ....................................................................................................... 9
2.2 Step2_Upgrade Tool Basic Setting ........................................................................................ 9

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2.3 Step3_Power Off Device ..................................................................................................... 13

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2.4 Step4_Click Start Button..................................................................................................... 13

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2.5 Step5_Connect Device to Upgrade Cable ........................................................................... 14

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2.6 Step6_Upgrade Process ...................................................................................................... 14

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2.7 Step7_Upgrade Success ...................................................................................................... 23

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2.8 Step8_Restart the device ................................................................................................... 23

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3. FQA.............................................................................................................................................. 24
3.1 COM_PORT_OPEN_FAIL ..................................................................................................... 24

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3.2 CHANGE_BAUDRATE_FAIL .................................................................................................. 25

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3.3 INCORRECT_ROM_LOAD .................................................................................................... 26
3.4 DA_EXT_RAM_ERROR ........................................................................................................ 27
3.5 DOWNLOAD_DA_FAIL or BROM_CMD_JUMP_FAIL ........................................................... 28
3.6 Progress Bar Does Not Run................................................................................................. 28

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Figure Index

FIGURE 1: UI OF THE MAIN INTERFACE .................................................................................................... 6

FIGURE 2: UI OF STOP UPGRADE .............................................................................................................. 7
FIGURE 3: UI OF WARNING INTERFACE .................................................................................................... 7
FIGURE 4: UI OF PROGRESS BAR ............................................................................................................... 8
FIGURE 5: UI OF PORT ............................................................................................................................ 10
FIGURE 6: UI OF BAUDRATE .................................................................................................................... 10
FIGURE 7: UI OF SELECTING SCATTER FILE.............................................................................................. 11
FIGURE 8: UI OF SELECTING OPTION ...................................................................................................... 12
FIGURE 9: UI OF SCATTER FILE SELECTED ............................................................................................... 13

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FIGURE 10: UI OF STARTING UPGRADE................................................................................................... 14

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FIGURE 11 UI OF DOWNLOAD DA ........................................................................................................... 15

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FIGURE 12 : UI OF DOWNLOAD BOOTLOADER ....................................................................................... 16

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FIGURE 13: UI OF PRE-FORMAT .............................................................................................................. 17

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FIGURE 14: UI OF DOWNLOAD BIN......................................................................................................... 18

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FIGURE 15: UI OF ENTER META MODE IN UART ..................................................................................... 18

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FIGURE 16: UI OF BOOT META IN BROM STAGE ..................................................................................... 19
FIGURE 17: UI OF INIT CLEAR NV FILES ................................................................................................... 19

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FIGURE 18: UI OF CLEAR NV SYS FILES .................................................................................................... 20

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FIGURE 19： UI OF DOWNLOAD DA...................................................................................................... 21
FIGURE 20: UI OF DOWNLOAD BIN......................................................................................................... 22
FIGURE 21: UI OF CONFIRM FM ............................................................................................................. 22
FIGURE 22: UI OF UPGRADE OK .............................................................................................................. 23
FIGURE 23: UI OF PORT ERROR............................................................................................................... 24

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FIGURE 24: UI OF BAUD RATE ERROR ..................................................................................................... 25
FIGURE 25: UI OF UPGRADE WITH INCORRECT SCATTER FILE PATH ....................................................... 26

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FIGURE 26: UI OF UPGRADE WITH INCORRECT SCATTER FILE ................................................................ 27
FIGURE 27: UI OF POWER SUPPLY OR USB ABNORMAL ......................................................................... 28

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FIGURE 28: UI OF PROGRESS BAR DOES NOT RUN ................................................................................. 29

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0. Revision history

Revision Date Author Description of change

1.00 2014-11-01 Vega Yu Initial
1.01 2015-02-05 Happy Peng 1. Add auto clear user data function for
GV300W
1.02 2015-06-25 Kate kan 1.Add upgrade firmware and clear user
data and upgrade firmware only
1.03 2016-01-20 Mark Sun 1.Add notices about GV75 firmware
upgrading.

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1. Tool Introduction

Queclink_Firmware_Upgrade_Tool_Duplex is PC tool which can be used to upgrade firmware

which provided by Queclink.

1.1 System Requirements

The tool can run in PC without install, and the operation system must be in the list below:
 Windows 95
 Windows 98

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 Windows 2000
 Windows ME

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 Windows XP


Windows 7
Windows 8

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1.2 Tool Interface

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Any upgraded version of the tool will be informed in advance and provided by Queclink.

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1.2.1 Introduction of the UI

The Figure 1 shows the main interface of the tool.

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Basic Information
Select Area

Upgrade File
Show Area

Progress Show

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and Control Area

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Figure 1: UI of the main interface

1.2.1.1 Basic Information Select Area

<Load FM Files>: This button used to select files to upgrade.

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<COM Port>: It is the port connected device and PC.

<Baudrate>: It is baud rate for upgrade.

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Note: Suggest 460800 or above.

<option>: Choose whether to Clear User Data

1.2.1.2 Upgrade File Show Area

Show all files which be selected to upgrade.

1.2.1.3 Progress Show and Control Area

<Start>/<Stop> button:
Start and stop upgrade process.

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Warning:
1. Click the Stop button to stop upgrading. But if the upgrade process is interrupted, there would
be no valid firmware in the module. So it is strongly recommended never to stop the firmware
upgrade process.

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u e n t Figure 2: UI of Stop Upgrade

2. Please DO NOT remove download cable during downloading. This MAY cause the terminal

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abnormal when upgrading GV300W.

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Figure 3: UI of Warning interface

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<Progress Bar>:
Indicate progress of upgrading process.

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2. Upgrade Operation Instruction

2.1 Step1_Upgrade Prepare

Prepare list is as below:

NO. Contact Description Remark
Queclink Make sure the production type of device,
1 Device
production like GV200 or GV300 etc.
Each device type has its own upgrade

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Upgrade Cable cable.
2 Upgrade Cable
for device Note: Please make sure upgrade cable

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always connect to PC.
Queclink will provide cable driver installer

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“PL2303_Prolific_DriverInstaller.exe”. But

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cable can be

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3 Driver of Cable driver also would be found automatically
identified by
in WIN 7 or above system after insert

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PC.
upgrade cable to PC.

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Getting from Queclink.
Note:
Firmware for
3 Firmware File Normally we will compress the firmware
upgrade.
file to you. But please make sure

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decompress this file.
Please refer to Chapter 1.1 system

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4 Computer PC for short
requirements.

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Queclink_Firmware
5 Upgrade tool Getting from Queclink.
_Upgrade_Tool_Duplex

2.2 Step2_Upgrade Tool Basic Setting

In this step, please make sure the upgrade cable connect to the PC first. And now, open
Queclink_Firmware_Upgrade_Tool_Duplex and configure basic information in tool, including
<COM Port>, <Baudrate>, <option>and <Load FW Files>.

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u e n t Figure 5: UI of Port

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Figure 6: UI of Baud rate

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Note:
1. The first time to open the tool there is no option and showing error reminder , should
load the Selecting Scatter File .
2. For GV200 and GV75, the highest baud rate is 460800.

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Figure 7: UI of Selecting Scatter File

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u e n t Figure 8: UI of Selecting option

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u e n t Figure 9: UI of Scatter File Selected

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2.3 Step3_Power Off Device

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Make sure power off device, and device does not connect to upgrade cable.
NOTE:

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When upgrading GV75, you should power on the device and connect to external power
supply, and connect to the upgrade cable.

2.4 Step4_Click Start Button

Click “Start” button in Queclink_Firmware_Upgrade_Tool_Duplex.

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u e n t Figure 10: UI of Starting Upgrade

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2.5 Step5_Connect Device to Upgrade Cable

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Connect device to upgrade cable.

Note:

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For GL500, need to connect the device to upgrade cable, and then install battery in.
For GV300N, need to connect external power supply after upgrade cable connected.
For GV75, ignore this step.

2.6 Step6_Upgrade Process

There are several steps in the progress of upgrading firmware when has chosen the option
of Upgrade Firmware and Clear User Data .

 Download DA
 Download Bootloader
 Pre-Format

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 Download Bin
 Enter meta mode in uart
 Boot meta in brom stage
 Init clear nv files
 Clear Nr Sys Files
Dialogue frames are shown in Figure 10, Figure 11, Figure 12, Figure 13, Figure 14, Figure 15,
Figure 16,Figure17, Figure 18

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u e n t Figure 12 : UI of Download Bootloader

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u e n t Figure 13: UI of Pre-Format

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u e n t Figure 14: UI of Download Bin

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Figure 15: UI of Enter meta mode in uart

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Figure 17: UI of Init clear nv files

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u e n t Figure 18: UI of Clear Nv Sys Files

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There are several steps in the progress of upgrading firmware when has chosen the option
of Upgrade Firmware Upgrade Firmware Only.

 Download DA

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 Download Bin
 Confirm FM

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Dialogue frames are shown in Figure 19, Figure 20, Figure 21

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u e n t Figure 19： UI of Download DA

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Figure 20: UI of Download Bin

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Figure 21: UI of Confirm FM

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2.7 Step7_Upgrade Success

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2.8 Step8_Restart the device

After finishing the upgrade, disconnect the upgrade cable or external power supply to power
off the device.
Then power on the device, and you can configure the device now.

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3. FQA

3.1 COM_PORT_OPEN_FAIL

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Possible Reason Solution
COM port is occupied by other tools, this tool cannot open Release this COM in other
COM. tools.
Upgrade cable is not connected. Connect cable to PC.
This COM port is dead. Reboot PC.

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3.2 CHANGE_BAUDRATE_FAIL

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Possible Reason
Figure 24: UI of Baud rate ERROR

Baud rate is not supported by environment.

Solution
Change baud rate, and try again.

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3.3 INCORRECT_ROM_LOAD

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Possible Reason
Figure 25: UI of Upgrade with Incorrect Scatter File Path

Solution

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Wrong scat file path select. Correct the scat file path.

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3.4 DA_EXT_RAM_ERROR

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Possible Reason
Figure 26: UI of Upgrade with Incorrect Scatter File

Wrong scat file select.

Solution
Correct the scat file.

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3.5 DOWNLOAD_DA_FAIL or BROM_CMD_JUMP_FAIL

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Possible Reason
Figure 27: UI of Power supply or USB Abnormal

Solution

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USB abnormal

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Power supply is unstable. Obtain stable power supply.
Change PC or upgrade cable to obtain stable COM port
communication.

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3.6 Progress Bar Does Not Run

Follow the standard steps, in step 2.6, progress bar does not run in this step.

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Possible Reason
Upgrade Cable Broken
Serial port problem
Solution
Change another upgrade cable to try;
1) Make sure COM Port is available or try to change
another valid COM Port;

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2) Reboot PC and try to upgrade once more.

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