describe

develop

be in charge of

assist

hire

explain how to use

sell

ground floor conference room warehouse

toilets car park top floor

ceo

staff
maintenance lift reception
 5
4
1
3
6
2

go up the stairs turn right turn left go down the stairs go straight
3

5
2
1
4

hold a meeting

last minute

lets try for

notify

on-site meeting

previous commitment
 RAISE

TAKE NOTES

ACTIONS

OBJECTIONS

ATTRACT

4 EXPANSION
6
5

2 S L CT N
PR S NT
1
3 SS S

N LYS

SS GN
 ´m have got
aren´t
is
haven`t got
are
isn´t
has got

have got

where is Mr Morton office?

hasn¨t got
who is Mr Mckenzie personal asssitant?
haven´t got

Are the toilets on the gronud floor?

what¨s your name?

what time is you appoinment?

 have you got a pen?

when have we got the meeting with James?

has the cafeteria got sanwiches?

has Roger got an office on the top floor?

what have you got gor lunch today?

it
2
4
her
5
1 you
3
them

him

me

us

his

hers
yours
is

have got our

isn`t
theirs
is

mine
has got

their
are

my
ins`t
is
has got
yours
is
her
hasn¨t got
in the summer
twice a year

never

every day

usally

always

Anna and Zoe types agendas

tries Anna doesn´t prepare spreadsheets

watches Max and Zoe doesn´t distribut incoming mail.

Zoe doesn´t take minutes at meetings

Max receives visitors

file

updates Max and anna doesn´t send faxes

workes
 wrap
wont break
wont make
are
will reach
need
will go
want

reschedule

wont attend

suits

will see

doesnt leave
will be

unless

if
unless

if

unless

if
nothing
no one
nothing
nowhere

you going to order nothing / I´m not going to order anyt

I didn´t call anyone / I´m call no one
they haven´t prepared anything/ theyhave prepared n
I went nowhere / I didn´t go anywhere