Professional Documents
Culture Documents
Case Study Report
Case Study Report
Executive Summary
The product that I want to launch is the KinAxis because if I will be the owner of B2B
business with a lot of inventory and supply chains to organize, supply chain management might
seem a bit overwhelming. KinAxis transforms the way companies run their supply chains
through its innovative cloud-based supply chain planning solutions. In KinAxis, you can
accelerate your deployment and upgrade data integration with your existing systems which
makes the process of upgrading easy, especially if you let them manage things exclusively. With
their configurable supply chain planning and sales and operations (S&OP) cloud-based solutions.
Objectives:
a.) Fill a supply chain planning technology and technique gap in the marketplace;
b.) Enable customers to reduce risk, cut costs and make decisions 100x faster;
c.) Can deliver ROI in a fraction of the time of other enterprise software systems.
III. Scope
Consumers and businesses have processes for making decisions about purchases.
Business transformation is challenging. Managing and realizing the value from it shouldn’t be.
Reduce risk, maximize outcomes, and drive greater user adoption with the help of Kinaxis
Professional Services. Successful transformation goes far beyond implementation. We’ll set you
up for incremental wins and the greatest return on your supply chain investment with a robust
engagement strategy aimed at all levels of your organization.
H1. A significant relationship between the Business Transformation Services, Implementation,
and Continuous Learning Services.
IV. Methodology
The method used was the Factor Analysis to refine data.
Collect valuable
qualitative and
quantitative
information that
will help determine
if a market will
exists in the system
VII. Conclusions
This study illustrates that determinants of customer satisfaction in hospitality venues
can be identified through an analysis of online reviews. Using text mining and content analysis
of 42,668 online traveler reviews covering 774 star-rated hotels, the study found that
transportation convenience, food and beverage management, convenience to tourist destinations
and value for money are identified as excellent factors that customers booking both luxury and
budget hotels consider important and for which the performance is much satisfactory to them.
Customers paid more attention to, but were less satisfied with, bed, reception services and room
size and decoration. Most determinants of customer satisfaction also showed a consensus over
luxury versus budget hotels, except for factors referring to lobby and sound insulation. As per its
findings, the article concludes by presenting theoretical and managerial implications.
VIII. Recommendations
PartnerLink establishes five partner types recognizing the unique role each plays in the
Kinaxis community. These are comprised of Global Systems Integrator, Regional Systems
Integrator, Solution Extension Partner, Referral Partner, and Value Added Reseller. For each
partner type, Kinaxis has developed program attributes that are tailored, meaningful and relevant
to both customers and the partner. The program focuses on delivering:
Simplified training and enablement to help partners build highly skilled, field-ready
consultants
Go-to-market planning and business development programs to bring RapidResponse to a
wider customer-base globally
Interlocked delivery models between Kinaxis and partner professional services that
ensures high customer satisfaction and successful business outcomes
Partner-developed product capabilities that create value-added solutions for customers
and market segments
IX. Reference
https://www.kinaxis.com/en/news/press-releases/2020/kinaxis-introduces-enhanced-global-
partner-program-accelerate-customer
https://www.disruptiveadvertising.com/business/business-to-business-examples/
https://www.kinaxis.com/en/solutions
https://www.kinaxis.com/sites/default/files/2017-12/Kinaxis-Circular.pdf
Huiying Li, Quiang Ye & Rob Law, P. 784-802/ Published online 25 July 2012
https://doi.org/10.1080/10941665.2012.708351