AVEEN KRISHNAN VERITAS NETBACKUP AND WINDOWS

N ADMINISTRATOR
Mobile no: +91- 9944899479
naveen.helloserver@gmail.com
To obtain a career where I can apply my knowledge, develop my skills, moreover to enhance
companies and value and in the process ensure personal growth.

PROFESSIONAL PROFILE
 Worked as a Windows Administrator L3 with Techmahindra Bangalore May 21 2019 to till month

 Worked as a Windows Administrator L2 and Server VERITAS NetBackup Engineer with Techmahindra
through Eteam info services Ltd. Bangalore Aug 14 2018 to May 20 2019

 Worked as a Windows Administrator L2 and Server VERITAS NetBackup Engineer with Techmahindra
through Onward E-Services Ltd. Bangalore Sep 15 2015 to Aug 05 2018

 Worked as a Desktop Support L2 and Server VERITAS NetBackup engineer with Wipro InfoTech
(Infrastructure Availability Services) through Rooman Technologies, Bangalore NOV 12 2012 TO DEC 14 2014

 Certificate in computer programming languages & networking, NIIT, Bangalore. JUN 12 TO OCT 12

 B.SC Bachelor of computer science with an overall experience of 5 years 9 months.

RESPONSIBILITY:

VERITAS NETBACKUP
 Performing Backup & restore operation through “VERITAS NetBackup” applications Version 5.1. & 6.0, 7.7.1
for Windows & UNIX based Servers.

 Troubleshoot backup & restore failure

 Troubleshoot Tape libraries & tape drive issues

 Troubleshoot performance related issues.

 Media Manager configurations

 Troubleshoot the backup jobs using log files

 Handling tape libraries: SL500 (Storage Tech), DELL ML6000, ML5000 and Sun Storage L1000 Autoloader

 Managing Daily, Weekly and Monthly media requirements

 Creating volume pools and assigning Medias to various volume pools

 Document Backup procedures, Schedules, Failures and plan for improvement of backup strategies.

 Monitoring backups of windows and UNIX servers using tools “NetBackup Operation Manager” Symantec
NetBackup.

 Adding clients to NetBackup and configure attribute, backup selection and schedules.
  Performing DB catalog backup

PROJECT EXECUTED:
Client: H3G, KMD, Optus, Thomson Reuters, Singtel, TESCO.

WINDOWS ADMINISTRATOR
 Troubleshooting of server operating system environment, server deployment/redeployment, patching,
configuration, recovery

 Cross check the details for respective clients.

 Build productive trust relationship with clients

 Understand existing automation technologies and recommend process improvement, identify gaps,

 Experience in Knime analytics Tools using Power BI

 Configure server and service monitoring tools for cloud and on premise applications.

 VMware system management and administration

 Some familiarity with cloud computing with AWS.

 Windows Server and Active Directory Implementing & managing 2003, 2003R2, 2008, 2008R2, 2012R2.

 GPO implementation & AD replication, Installation, configuration & management.

 Fail over clustering, Installation, configuration & BAU operation’s.

 DFS Server Installation, Configuration & Administration.

 DNS, DHCP Server role installation, Configuration & Administration.

 Good in reviewing issues related to Anti-malware, Spam, and Patch Management

 Performing Backup/Restore of Databases such as System databases, user databases.

 Customized reporting, notification and alert configurations.

 Served as key resource during migration of production batch cycle to common suite of systems. Developed
quality processes operating procedures.

 Led technical documentation overhaul project that updated obsolete data, corrected inaccuracies, and closed
information gaps.

 Providing technical support and problem resolution for environment by analyzing the problems and
identifying the cause and circumstances of the problem.
 Understanding customer’s business priorities and addressing them with our capabilities.

 Understanding the SLA of the project and relate it to our process.

 Onsite co-ordination and customer interfacing

 Created training documentation regarding various platforms/applications such as Windows Administration,

Unix Administration, and Helpdesk Applications.

 Installing and maintenance the Operating system (Win XP and Windows7, 10)

 Installing and maintenance the Antivirus,

 Configuration of MS Outlook,

 Responsible for flashing daily & monthly reports,

 Preparing Reports thought MS excel

 Working on the long pending calls by coordinating with L2 team, Exchange admin team, Server team and
Network team.

 Installation and configuration of software like VPN,SAP, Citrix, MS-Office (2007,2010), communicator
2005,2007, Lync 2010,2013,2016, Antivirus, Solid works, CATIA, Selenium Informatica, VM Ware etc.

 Mail configuration on iPhone, android, windows and Blackberry smart phones.

 Mcafee EPO 4.8.0, 5.05 server, creating architecture/design, implementation, functional testing,
performance testing, user support, application/server/database maintenance, policy creation, reporting,
compliance, incident response, 

 Mail client configuration and troubleshooting of MS-Outlook (2003, 2007, and 2016) for 2003, 2007, 2010 and
2016 office 365 exchange servers.

 Highly skilled in maintaining, analyzing, troubleshooting, and repairing computers/ Laptops, hardware,
software and peripherals

 In-depth knowledge of documenting and upgrading hardware and software systems

 Hands-on experience in creating user accounts; including user rights, security and groups creation

 Resolved complex technical issues that arose on client computer using troubleshooting

 Effectively made recommendations to IT users on selection of hardware and software

 Successfully administered user accounts, Exchange mailboxes, and security and distribution

 Installed and maintained Windows and desktop software, service packs, patches, and anti- virus updates.

 Created and maintained user accounts and security via Active Directory. The VMS operating system also
required creating and troubleshooting issues.

 Directly supported the in-house service ticket software for non-emergency user related issues. This support
involved resolving the issue and/or re-directing the ticket to the appropriate team who would then resolve.

 Participated in revolving on-call schedule to provide 24/7 service to users

  Worked with third party vendors to resolve issues with hardware or software covered by annual maintenance
agreements.

 Troubleshoot various technical issues dealing with printers, network, and phone systems

 Supported Action Request Queues, managed critical migrations, supervised help desk/desktop upgrade
projects, led the Information Technology Services crisis management team, and ensured that desktop and LAN
problems were resolved quickly and efficiently.

 Managed Desktop Services and played an active role in help desk queue / desktop design / build projects.

SCCM
 Installing System Center 2012 R2 Configuration Manager.

 Installing Site System Roles in Configuration Manager 2012 R2

 Deploying Configuration Manager 2012 R2 Clients Using Group Policy

 Capture Windows 7 using SCCM 2012 R2

 Deploying Windows 7 using SCCM 2012 R2

 Installing and Configuring Endpoint Protection Role in SCCM 2012 R2

 Backup SCCM 2012 R2 Server

SOFTWARE SKILLS

Operating Systems : Windows 95, 98, NT, 2000, XP, Vista, Windows 7& Windows 10

Office Automation : Office 97/2003-07/2010-13-16

Computer Skills : c, java, vb, oracle, networking, html, Dot Net, Testing

Styling Software’s : Adobe Photoshop CS3

E DUCATION
2014 BSC (Bachelor of Computer Science) in Annamalai University, Hosur

2011 Diploma in computer engineering in Er.perumal manimekalai polytechnic college in

Koneripalli, Hosur.

2008 SSLC in Velankanni matriculation higher secondary school, Hosur

Project: Multipacket Reception in Random Access Wireless Network

Project: Dot Net Programming
ACADEMIC RECORD

COURSE NAME OF INSTITUTION PERCENTAGE OF YEAR OF PASSING

MARKS

BSC(Bachelor of Annamalai University, Hosur 63% May 2014

Computer Science)

DCE(Computer Er.Perumal Manimekalai 77% Apr 2011

Engineering) polytechnic college, Hosur

SSLC Velankanni matriculation higher 56% Apr 2008

secondary school, Hosur

PERSONAL DETAILS

Name : Naveen K

Father’s Name : Krishnan K

Age & Date of birth : 28 & 03-04-1991

Gender : Male

Nationality : Indian

Language known : English, Tamil, Kannada, Telugu

Marital Status : Unmarried

Phone no : +91- 9944899479

DECLARATION

I hear by declare that all the above information furnished above is true and correct to my knowledge
and belief.

PLACE : HOSUR Signature