THERE BE MORE DELIVERIES) •FIXED COST FALLACY AVERAGE COST (AC) IS IRRELEVANT TO AN EXTENT DECISION •RECALL FORMULA FOR AVERAGE COST •AVERAGE COSTS “HIDE” FIXED COSTS BY LUMPING THEM TOGETHER WITH VARIABLE COSTS MARGINAL ANALYSIS •TO ANALYZE EXTENT DECISIONS, WE BREAK DOWN THE DECISION INTO SMALL STEPS AND THEN COMPUTE THE COSTS AND BENEFITS OF TAKING ANOTHER ONE OF THESE STEPS. •IF THE BENEFITS OF TAKING ANOTHER STEP ARE GREATER THAN THE COSTS, THEN TAKE ANOTHER STEP. •OTHERWISE, STEP BACKWARDS. REVIEW • MARGINAL COST (MC) IS THE ADDITIONAL COST INCURRED BY PRODUCING AND SELLING ONE MORE UNIT. • MARGINAL REVENUE (MR) IS THE ADDITIONAL REVENUE GAINED FROM SELLING ONE MORE UNIT. • RULE: • SELL MORE IF MR > MC; • SELL LESS IFMR < MC. • IF MR =MC, YOU ARE SELLING THE RIGHT AMOUNT (MAXIMIZING PROFIT). CASES •MOBILE PHONE COMPANY ON TV ADVERTISING •RELATIVE EFFECTIVENESS OF TV ADVERTISING VS PHONE SOLICITATION •FACTORY IN YUCATAN VS DOMINICAN REPUBLIC INCENTIVE PAY •HOW HARD TO WORK IS AN EXTENT DECISION, SO MARGINAL ANALYSIS CAN BE USED TO DESIGN INCENTIVES TO ENCOURAGE HARD WORK. •CASE OF LANDOWNER •MOTIVATING SALES PEOPLE •TIE PAY TO PERFORMANCE MEASURES THAT REFLECT EFFORT IF INCENTIVE PAY IS SO GOOD, WHY DON’T MORE COMPANIES USE IT? •ALFIE KOHN (1993) : RESEARCH SHOWS THAT REWARDS PUNISH. • SAYING “IF YOU DO THIS, YOU’LLGET THAT” DIFFERS LITTLE FROM SAYING “DO THIS OR THIS WILL HAPPEN TO YOU.” •INCENTIVES ARE CONTROLLING.