Professional Documents
Culture Documents
Ggjvin
Ggjvin
Ggjvin
Ê Ê
For nine of the past 10 years, 3M has ranked in the top 10 in Fortune's annual
survey of "America's Most Admired Corporations." News media report extensively
about 3M's culture of innovation. In 1994 alone, major reporting about 3M
included articles in Fortune and Business Week in the United States
3M's success can be measured by the fact that one original share of stock has
become 1,536 shares today with a value of $840,000.
Founded in 1902, 3M has evolved from near failure to become one of the world's
most innovative companies -- with 60,000 products that contribute to health and
safety, productivity, and communication in more than 200 countries. It is said that
one quarter of the world's population uses one or more 3M products every day.
Technology helped lift 3M from near failure after an initial mining venture
produced a single $20 sale of poor-quality abrasive material, and the company's
first crude sandpaper began shedding its grit. The company's only technician
solved this problem by identifying the source. The grit was shipped from Spain as
ballast aboard a freighter, and olive oil leaked into it from casks broken open
during a storm. From these early difficulties, 3M have evolved into a company
with annual sales of more than $14 billion and operations in the United States and
61 other countries. This success is built upon an R&D program that now includes
8,400 scientists, technicians and engineers working in 66 laboratories around the
world, including 52 at its headquarters in St. Paul, Minn., and in Austin, Texas, and
14 in Belgium, Canada, Great Britain, France, Germany, Italy, South Korea, Japan
andSingapore.
c
3M holds 31,000 patents around the world and receives about 400 additional
patents annually in the United States alone. 3M technologies include no woven
materials, 1,500 kinds of adhesive and micro structured surfacing.
Innovation is a catalyst that helps 3M converts technology into commercially
successful products. It does this within a corporate culture that encourages risk-
taking. This culture is why -- nine decades after its shaky beginning -- 3M keeps
itself on solid ground by continuous renewal -- to the benefit of 3M employees
and shareholders, customers, suppliers and the U.S. economy.
The company benefits the U.S. economy in several ways. It has created 86,000
jobs worldwide, of which 48,000 are in the United States, including 8,000 jobs
linked to 3M's annual exports of $1.5 billion and other aspects of international
trade. Headquartered in St. Paul, Minn., it operates 82 plant locations and 99
sales offices in 38 states.
A culture that "is the sum total of the actions of people" to encourage,
recognize and reward innovation and risk-taking by business units and
individuals alike. It is a traditional 3M aphorism that you can't run fast
without stumbling occasionally. And the company's philosophy remains as
expressed in 1948 by Chairman W. L. McKnight, who joined the company in
1905 as a $10.50-a-week bookkeeper and guided decades of growth. He
said, "Management that is destructively critical when mistakes are made
kills initiative, and it is essential that we have many people with initiative if
we are to grow."
c
A solid base of 17 core technologies and more than 120 subcategories of
technology, and a culture-driven ability to maximize use of these
technologies by sharing them widely throughout the company. For
example, all 48 3M product divisions use variants of 3M's basic coating
technology for applying abrasive to sandpaper, adhesive to tape, magnetic
particles to videotape and many other combinations. 3M scientists also
may obtain specialized support from a dozen Centers of Technology
Excellence and five Analytical Resource Centers. 3M's leaders stress that,
while products belong to the divisions, technologies belong to the
company.
c
`
Established as Minnesota, Mining and Manufacturing in 1907 for the manufacture
of corundum, 3M met with success when through research and development it
succeeded in introducing the very first of its kind - wet sandpaper. From then on
begins the tale of a company focused on innovation and quality.
Ô
`
When 3M India, formerly Birla 3M Limited, commenced operations in India, they
began with a small manufacturing unit in the basement of the city office, which
focused on the manufacture of telecom connectors.
Later, 3M established its very first manufacturing unit in Electronics City, which
currently engages in the following Manufacturing and Conversion activities:
Formerly, the unit also engaged in the Manufacture of Scotch Tapes, however,
since it was not economically viable, the production unit was closed down and
c
now, 3M engages only in Tape Slitting and Conversion. It has a Graphics
Production Center, as well as a 3M Innovation Center, which focuses Business
Development.
Ô
The factory at Atibele was acquired in 2000, and is focused solely on Graphics
Production for the entire range of TVS product right from the TVS Scooty, to Fiero
to TVS Victor.
c
Confirmed Employees 50 36
Apprentices 43 -
3M has a young workforce, with the average age of the 3M operators ranging
from 30-33years. Typically the educational qualifications of the operators are
S.S.L.C., Diploma holders, ITI fitters, Millright mechanics and electricians.
When 3M took over the Atibele Unit, it took control over the entire unit, and
retained the existing employees. The operators are typically 8th ʹ10th standard
passed candidates, and also have 2-3 B.A/ B.Sc holders.
Operating in over 62 countries, with a product range of over 60,000 products, the
average age of any product being less than 4 years old, and over 500 new
introductions every year,
c
c
c ·`· Ô
Workplace to pursue innovative ideas. Policies practices and
organization structure have been flexible and characterized by
mutual trust a co-operation.
c
c
c
c
3M͛s business objectives reflect 3M͛s customer-centric approach to business, its
focus on quality and reliability, its concern for both employees and society. This
has gone a long way in making 3M what it is today.
1. ·
: 3M will endeavor to maintain optimum profit margins
in all product lines in order to finance 3m͛s future growth and to provide
an adequate return to stockholders. Expansion will not be an end in itself,
but will be dictated by needs and desires of the market place for new and
useful products and services. In meeting this objective, 3M will work for
the preservation and improvement of the profit system. It advocates free
market principles
2. · It IS 3M͛s objective to develop and sell
proprietary products and services of high quality and reliability that are
genuinely useful to customers and consumers. In this mission, 3M
contributes to a better quality of life and a higher standard of living for its
employees and the public generally.
c
3.
: 3M believes that it is essential to provide an
organizational structure and work climate which respects the dignity and
worth of individuals, encourages initiative, challenger individual
capacities, provides equal opportunity for development and equitably
rewards efforts and contribution. It will endeavor to provide a stable
work environment, which promotes career employment. It believes 3M
employees are the Corporation͛s most valuable resource.
u
3M recognizes that its businesses operations have broad
societal impact. It will endeavor to be sensitive to public attitudes and
social concerns in the work place, the community, the environment and
within the different political and economic systems where 3M conducts
business.
c `
·
c
c
!"
# $
c
7. Assist wherever possible, government agencies and other official organizations
engaged in environmental activities.
·`Ô·
½
`
u
`
Ê
`
·
c
O
o
è
O
Ñ
·
u
Ê
`
·
è
c
?
M
o
c
èÊ
èÊ
1. Six Sigma͛s goal is the near elimination of defects from any process, product,
or service.
2. The numerical goal is 3.467 defects per million opportunities
3. Juran once concluded that in the US, close to 1/3rd of the work done consisted
of redoing what had already been done.
4. Depending on the industry, this Cost Of Poor Quality (COPQ) could be 20 to
40% of total effort.
c
èÊ
èÊ ·èè · ÊÊÊè
è
·
·
·
·
· èèÊ èÊ
1.
(e.g. Six Sigma Academy) did initial training which is all done internally now.
2. è è Champions responsible for selection and monitoring of projects and delivery
support to the belts.
3. belts with the minimum of one extra year of advanced tool
learning, business/Leader Ship training and teaching experience.
4. Professional who leads major projects
5.
·
who receives fundamental learning in the six sigma tools and
specify tool training that relate to their project or functional processes.
y Proven Approach
y One Approach Across all 3M
y Key To how we execute everywhere
y Energizing the organization
c
c
3M-India, has a very sound financial department and well trained and
experienced employees to carry out the financial activities. Here very small to big
activities are carried out with utmost care.
MD
VP
(Finance)
GM
(Finance)
Deputy
Pre-audit
Manager
Wing
Finance
Manager
Officer &
Staff
The main functions of financial department are as under: -
1) To manage cash.
2) To manage bills
5) To manage accounts
c
Ê
c
Ê
·
·
è ·
c
è
11. Compensation
12.Personal Audit
!Ê"è
The primary objective of HRM is to ensure the availability of a competent and willing workforce of an
organization. Beyond this there are other objectives too: -
1. SOCIETAL OBJECTIVE
2. ORGANISATIONAL OBJECTIVE
3. FUNCTIONAL OBJECTIVE
4. PERSONAL OBJECTIVE
c
èÊ !Ê":-To be ethically and socially responsible to the need and
challenges of the society while minimizing the negative impact of such demands
upon the organization.
c Ê Ê r
cè
u·
·
&
'cc&c#&
The amount of gratuity payable is generally 15 days average salary. For this
purpose salary includes only basic salary and DA
The employees are covered under the group saving Life Insurance scheme.
In the event of disablement of any nature, insurance company will compensate as
per the terms and conditions
c
The nominee under the payment of Gratuity Act, PF Act or legal heir, as the
case may be considered for this purpose.
D
y Earned leave
y Casual leave
y Commuted / half day leave
y Special disability leave
y Maternity leave
y Restricted leave
#
The workmen covered under ESI will be eligible for medical reimbursement
of 5000 for inpatient and Rs. 2400 for outpatient
It will not be taken into account for this purpose of calculating PF Bonus ESI
and gratuity.
è
Workmen will be provided to avail this facility seven times in an year. The
entire allowance amount will be deducted from the salary of the month in which
advance is paid.
y Canteen facilities
y Festival advances
y Emergency medical loan facilities
y Educational loans for children of workmen
y Employment opportunity
y Long service award hospitalization
y Cold storage allowance
y Employee state insurance
c
y Heat allowance
y Attendance allowance
y Special pay, allowances inactive
y Trip allowance
y Over time allowance
·
5. HRM functions are not confined to business establishment only. They are
applicable to non business organizations, too, such as education, healthcare,
recreation, and the like.
Thus HRM refers to a set of programs, functions and activities designed and
carried out in order to maximize both employee as well as organizational
effectiveness.
è Êè
HRM differs from Personal Management (PM) both in scope and orientation.
HRM views people as an important source or asset to be used for the benefits of
an organization, employees and the society. PM has a limited scope and an
inverted orientation. It viewed labor as a tool, the behavior of which could be
implemented for the benefit of the organization and replaced when it was worn-
out. The personal department itself was not treated with respect. It was filled
with not very productive employees whose services could be needed with
minimal damage to the organization ongoing operations.
c
·
(
1. Procurement of raw material.
2. Maintain and produce the standard quality products
3. Using of advanced technology.
4. Produce zero error product.
5. Maintaining inventory of both raw materials and finished
products.
6. Produce different quantity of products to meet the market
needs and wants.
y ·
- Manufacture of Tapes, Telecom, and ScotchBrite.
y ·
GPC 1- Automotive Striping
y ·
- GPC 2 ʹ Automotive Striping.
y ·
Contract Manufacturing ʹ Post- It Notes
(Supplier Management).
y
Maintenance ( Electrical/ Mechanical )
y - Customer complaint resolution, ISO, QS9000.
Samples Prototypes Etc.
c
Ê
Provide solution to customer requirements, thus changing the basis of competition in order to be a
preferred supplier.
c Ê
c
Ê Ê èè ·
)
%
)*%
+, "
Organization has grown in complexity to levels, which are unprecedented,
and information plays a vital role in holding together and co-coordinating
organization. Information is the mortar that holds together the Edifice in the
modern multiproduct, multioccupied, multilocation and multidivisional
organizations.
MIS department of 3M-INDIA plays a very important and efficient role for
the organization and its integration and co-ordination.
The computerized office work is handled only in this department. They are
working towards networking to make the whole organization Atomize and inter-
connect different department like accounts, marketing, production,
Administration section, etc. through the network of computers and for easy
handling of the different department and smooth flow of information.
c
$Ê ·
3M-INDIA has a very able marketing department. It has a very efficient staff
and well-trained staff. They carryout the marketing activities very well and try to
reach the desired goals within a specified time period.
c
Ê
"
As a wholly owned subsidiary of 3M, to offer the company͛s international
and domestic business units expertise in identifying and developing new business
opportunities to increase 3M sales in worldwide markets through innovative
strategies and techniques.
u
5) To overcome competition.
c
Ô Ô·`Ô Ô Ô
$
-
.
.
c
Ô
!
"
"
`
!
The Health Care Group is one of the key focus areas of 3M India͛s plans. This
group has products ranging from medical surgical supplies, medical equipment,
dental care products and devices and film for the food and pharmaceutical
industry. Some of the well recognized products are 3M Transpore Plastic Surgical
Tape, 3M Littmann Stethoscope, 3M Tegaderm Transparent Dressing, 3M Ioban
Antimicrobial Film, 3M Specialty Drapes, 3M Sterivac Gas Sterilizer and 3M
c
Refastenable Tapes for manufacturers of diapers. The 3M Micropore Surgical
Tape, which is the market leader worldwide for general dressing, is part of this
group's product portfolio. The Dental Division offers restoratives, finishing and
polishing products, adhesives, crowns, impression materials, infections control
products, and preventive sealants.
Ô
!
c
*
c / *
c c
-
*
0
!
c
`
!
c
c
c
.
c
`
#
!
c 1
2
c
c 2
"
-
è·· Ê
Supply Chain management seeks to synchronize a firm͛s function and those its
suppliers to match the flow of materials, services and information with customer
demand.
Supply chain management involves the coordination of key functions in the firm
such as marketing, finance, engineering, information systems, operation and
logistics .
Ê è
è ʹ From order entry, managing the delivery of goods to the
customer place on time following the various international indices. Set.
% Managing CFA and CSA activities, transportation management etc.
Ensuring the requirement amount of inventory,
procurement management, packing etc.
Ê è·· Ê
y · Ê
y External Suppliers and customers are independent internally.
y Purchasing,Production,Control and distribution act independently
y · ÊÊ
y External suppliers and customers are independently internal.
y Integration by combining, purchasing, production control and distribution.
y · ÊÊÊ
y Internal Supply Chain is extracted to embrace suppliers and customers
y Integrated supply chain developed.