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Richard Argumentiveethics Paper
Richard Argumentiveethics Paper
Richard Rivera
CST 300 - Major Proseminar
5 February 2022
Artificial intelligence has made a huge impact today through different means starting
from education, medicine, and modern businesses. AI has shown an increase of value toward
businesses all over the world through its many features that affect the company’s process from
intelligence have created an ethical dilemma whether to apply AI to the business’s system that
increases their efficiency or not involve AI because it could affect the social infrastructure of the
business. In the medical field, one negative outcomes of implementing AI have shown through
cases where the program fails to process the information of medical procedures. Artificial
intelligence has shown improvements through the years and has helped many parts of society
until now, but every product in this economy gives its specific services to the public. AI was
developed to challenge people in chess to becoming integrated into business systems through
recruitment to data analysis and being part of the medical field with analyzing cancers in
oncology for treatments to patients. The challenges that artificial intelligence had to do to make
progress in any field of society but face different ethic challenges that AI usually makes like
Today, artificial intelligence has many uses from personal assistants on our smartphones
to applying for AI programs on business and using the software in medical technology to find
treatments for diseases. Artificial intelligence began in late 1950 created by John McCarthy that
created the term artificial intelligence and was named the father of artificial intelligence along
with his partners Alan Turing, Marvin Minsky, Allen Newell, and Herbert A. Simon. They
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created the first AI system to test it to play chess and checks, as the first step of the development
of AI. From these tests, came the concept of Machine Learning which led to the program being
better than people. This program became a staple for artificial intelligence, but ran into many
dead ends in the 60s which is referred to as “AI Winter”. In the late 1970s, manufacturers began
building robot arms for assembly lines with few AI programs in them even though the little
growth rate (Basello & Feeley, 2021). There wasn’t any improvement until the 1990s when a
computer with AI finally beat the chess world champion, ending the “AI Winter”. After that,
artificial intelligence grew to what it is today for people to use it as a tool in their daily lives
Amazon is a company that has used artificial intelligence in its business has shown great
progress to be the top-selling e-commerce company that provides services for the customers to a
good employee community. Amazon has used artificial intelligence to push forward their
business to a major front to improve business efficiencies and enhance the experience with
customers and build the company internally. The company has used artificial intelligence to
predict the number of consumers willing to buy the next new product coming in and design
custom recommendations for the customer. New projects from Amazon have been coming up
like cashier-less stores that use AI to track customers when shopping in the store (Das, 2020).
With artificial intelligence, Amazon has been focused on improving its customer experience and
search engine optimization for finding products that are provided by the company. From
Amazon, predicting the intent of the query is a significant component of information retrieval
which in turn, improves the relevance of the results through an understanding of latent user
intents in addition to explicit query keywords. The researchers believe this might improve
people’s shopping experience by matching only high-quality products to search queries (Das,
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2020). This use of AI has shown major importance in Amazon, making them the top companies
in the world next to Apple, Google, and other technology companies. The company’s value
showed a claim of fact, by providing their value by using artificial intelligence to show
improvement in their business. AI will play a pivotal role for e-commerce in the future, in every
sector of the industry from user experience to marketing to fulfillment and distribution. Amazon
has made great progress with the use of artificial intelligence and the facts that showed an
increase in efficiency by 35% in total sales (Das, 2020). As an example, where artificial
intelligence is beneficial, the business showed good results through a difficult process and aimed
to provide good customer service for the public. Amazon has one good integration of artificial
intelligence into their system and can be used as a model for future companies that would put AI
There is always a negative side to any product available to the public to use, with AI it is
too early into the development. The healthcare industry that uses artificial intelligence has shown
cases that misdiagnose patients’ illness and give the wrong medicine and other solutions to face
that illness (Aschwanden, 2020). AI is rapidly entering health care and serving major roles, from
automating drudgery and routine tasks in medical practice to managing patients and medical
resources. When AI systems take on these tasks, several risks and challenges will emerge,
including the risk of injuries to patients from AI system errors, the risk to patient privacy of data
acquisition and AI inference. The risk of AI systems will sometimes be wrong, and the patients’
injury or other healthcare problems may result. After a problem has occurred involving AI fault
usually lies with the hospital or the program. With many factors that can affect the outcome with
the use of artificial intelligence in the healthcare system and that could make people suffer from
misdiagnoses or wrong prescriptions but there is also a positive view with the use of artificial
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intelligence. A major company IBM was building an artificial intelligence named Watson that
would help diagnose patients in hospitals of cancer treatment more quickly, accurately and
design personalized treatment based on patient preferences (Chen, 2018). Doctors had high
hopes in advancing the treatment of cancer from Watson, using hypothetical cases to test the
program that designed the correct procedures for the client but came up with wrong solutions for
the hypothetical cases. IBM’s Watson project has made multiple examples of unsafe and
incorrect treatment recommendations that would cause a patient’s condition to get worse and the
complaints from doctors from The University of Texas MD Anderson Cancer Center (Chen,
2018). After the project showed negative results, the Anderson Center canceled the Watson
Project with IBM by costing the center more than $62 million without reaching its goals (Blier,
2020). The UT MD Anderson Cancer Center focused on battling cancer through various
treatments and other research to expand the possibility to cure cancer and using the Watson
project from IBM to cure cancer and nothing less. The process of artificial intelligence for the
healthcare system is not advanced enough to make the correct procedures to cure the patients of
their illness, because through the tests with hypothetical cases giving the worst possible results
The important question is, should artificial intelligence be relied upon despite the risks?
Many outcomes go with implementing artificial intelligence programs into the system of the
business economy and using it for treatment toward diseases of patients in the medical field. In
the field science through the scientific method, the process is to test multiple times to find the
logical conclusion that proves the hypothesis, and if it fails then start again in a different process
to find the logical conclusion that comes close to the desired results specific individual want.
Artificial intelligence in business isn’t always showing good results as well as everyone expects
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to believe since AI is designed by people and people have their own biases that they can put into
the design of the program that is meant to help business progress but can fall short in every area
if not used correctly in the business. When the medical center used the AI program to figure out
a solution to cure cancer, it’s a good goal to achieve as their main goal. But still too early to do
that because they lack information in the medical field, for what we ourselves still can’t figure
out and the failed tests given to the program with hypothetical cases that give the worst results
possible. The risk is high that it can affect the infrastructure of our society with many variables
that won’t work with artificial intelligence and the shortcomings that AI still has because of
people’s own biases in society being implemented into the program and still halts the progression
of artificial intelligence.
customers the best products and try to please their expectations of the company. Amazon has
taken and continues to take strides to become an ethical and sustainable company for everyone to
work in and use artificial intelligence for the customers' best interest. When facing the bias
problems of artificial intelligence in the business industry, Amazon has faced many challenges
that give many opportunities for everyone and have the work environment comfortable for their
employees. Artificial intelligence doesn’t control every aspect of the company but is used in the
system for the customers, prediction of the next products to choose for them, and other things
that give Amazon a better position in the market around the world. The good use of artificial
intelligence for Amazon can be used as an example for other businesses in the future and
improve the increase of employment opportunities with recent research showing the increase of
employment opportunities that work in Amazon and other companies like Google, Microsoft,
etc.
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The healthcare system framework is a care ethic for caring and treating the patient with
any type of illness, but the use of artificial intelligence can have huge risks to the system that can
cause misinformation toward the patients. This type of claim for the argument would be the use
of artificial intelligence can do more harm than good toward the patients’ health and using the
wrong procedures because AI isn’t complex for human thought and experience like doctors do
after years of studying and experience. The legal process of the mistakes using artificial
intelligence cannot be decided because of the responsibility of either falling toward the hospital
or the AI program misdiagnosing the patients’ illness or treatment toward that illness. The
achievements of artificial intelligence have been created and useful until now, although the
technology is not yet safe enough to apply to complex health decisions. The setback of artificial
intelligence can be possible when the mistakes from the medical field keep happening and won’t
improve in the public’s view of artificial intelligence and lowering the chance of improvement to
While artificial intelligence has improved many things in this day of age and helped
many aspects of human’s everyday life. The beginning of artificial intelligence was to test
against humans with chess but there were limitations until the 1990s. But now after the 90s,
started the advancement of artificial intelligence and the building of artificial assistance like Siri
for the iPhone for Apple and later for other technology companies. My view on artificial
intelligence is a positive reaction toward the advancement of technology and how advancement
toward the integration of artificial intelligence and building more for the future. I would align my
view toward the first stakeholder with Amazon, from how the company uses artificial
intelligence for the company’s benefit for its use for their financials, algorithms for prediction of
consumerism, and other things that show the benefits of having artificial intelligence in their
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system. Making use of artificial intelligence has proven the worth of its use and made an
influence on other companies considering using artificial intelligence. Even though AI isn’t
perfect, it has shown businesses to improve on their equality with their employees and work
environment of equal standing for everyone. We shouldn’t stop the progression of making
artificial intelligence to help other factors of the world like the environment, history recollections
of countries going back over thousands of years, and a lot more to the possibilities. There are so
many advancements ahead for artificial intelligence, we still have a long way to go to make it
think like or close to a human to better our results for our world’s economy, laws, and other
References
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