Assignment- Module 2

Ideal Solution:

Competency Name: Communication

Competency Description: The ability to efficiently and effectively exchange information with all stakeholders.
Behaviour Indicators:
Speaks and writes clearly and effectively.
Listens to others, correctly interprets messages from others and responds appropriately.
Asks questions to clarify, and exhibits interest in having a two-way communication.
Tailors language, tone, style, and format to match the audience.

Competency Name: Performance Management

Competency Description: Design and administer the performance management system of employees.
Behaviour Indicators:
Participates in the initiation of the performance appraisal process and follows-up with business units to ensure adherence
to set deadlines for completion.
Explains how a performance planning process contributes to the achievement of the organisation’s objectives.
Provides consultancy support to successfully implement the organisation’s performance management system.
Supports managers/supervisors in handling difficult employees and in tackling disruptive behaviours.
Appraises performance fairly.

Competency Name: Tech Savvy

Competency Description: Well informed about or proficient in the use of modern technology, especially computers.
Behaviour Indicators:
Keeps abreast of available technology.
Understands applicability and limitations of technology to the office work.
Actively seeks to apply technology to appropriate tasks.
Shows willingness to learn new technology.

Competency Name: Learning and Development

Competency Description: Identify and create learning opportunities that increase the employees’ performance and
competencies.
Behaviour Indicators:
Demonstrates in-depth knowledge of new trends and concepts in the learning and development field.
Guides the process of identifying and developing critical competencies.
Coordinates and organises training logistics for running internal and external courses.
Develops staff’s capabilities using effective learning and development strategies.

Competency Name: Manpower Planning and Recruitment

Competency Description: Develop and implement adequate activities related to employees’ sourcing, recruiting, and
on-boarding.
Behaviour Indicators:
Assists in identifying current and future manpower needs.
Drafts job descriptions, in liaison with different parties, to meet organisational resource needs and to attract qualified
candidates.
Ensures the implementation of manpower planning and recruitment strategies.
Performs on-boarding formalities for newly joining employees.
Reviews and makes recommendations to update manpower planning and recruitment-related policies and procedures.
Plans and supervises manpower planning-related activities.

Competency Name: Compensation Management

Competency Description: Design and administer compensation and benefits schemes for employees.
Behaviour Indicators:
Complies with compensation and benefits practices, laws, and regulations.
Demonstrates awareness of compensation and benefits trends in the marketplace.
Implements the organisation’s compensation and benefits scheme accurately and fairly.
Competency Name: Business Acumen
Competency Description: The ability to understand and apply information to contribute to the organisation’s strategic
plan.
Behaviour Indicators:
Demonstrates knowledge of business lines, operations, and products/services.
Demonstrated knowledge of competitor organisations.
Demonstrated familiarity with business terms and acronyms.
Demonstrates an understanding of the strategic relationship between HRM practices and business functions.