Sandeep pandya

Phone: 9963802035
E-Mail:Sandeep9963802035@gmail.com
Professional Objective
looking forward for a manager in a reputed organization using great
Attention to key deliverables and excellent customer service skills to
Engender recurring business..

EDUCATION

Year 2011-2013 Vaagdevi MBA (76%)

WARANGAL

Year 2009-2011 : Bharthi degree college (69%)

Warangal.

Year 2007-2008: SR junior college (73%)

Warangal.

Year 2005-2006: S.S.C. (72%)

Shantiniketan high school,Warangal

WORK EXPERIENCE

Vodafone South Limited: Having a year of experience as a CSE in Vodafone Company Store at
Warangal Zone from 01-08-2015.

Justdial pvt ltd : worked as CIC from august 2020 to till date.

Justdial Pvt Ltd :- I have been a part of JUSTDIAL PVT LTD as CIC from 24-8-2020 to Till now

CORE COMPETENCIES

1. Good communication skills.

2. Positive thinking.
3. Learning skills & convincing skills.
4. Time Management &Managing change.
5. Building skilled and motivated sales and service teams.
6. Communicating and evaluating performance standards by focusing on specific behaviors and
outcomes.
7. Gaining commitment to performance goals.

PERSONAL DOSSIER
Date of Birth : 07-08-1991
Marital Status : married
Languages Known : English, Hindi, Telugu , Marwadi

Summary of Roles

Role 1 –Customer service Executive Vodafone, Warangal Zone

Job Description : Able to handle customer quires, good at sales,service,

Product knowledge, people management and leadership qualities.
Designation : CSE (Customer service executive )
Job Duration : 4 years 1month
Gross Salary : 14300

Job Responsibilities:
 Responsible for 100% inbound and store targets in all parameters
 Take full responsibility of the POSTPAID and PREPAID Customers
 Daily follow-up customer issues & quires
 I take store INBOND & OUTBOND stock
 Every month salvages (FBD,NCV, Sales reversal) on complete store
 I will take care of cash counter & daily wise account report

DECLARATION

I do hereby declare that all the information furnished by me is true and correct to the best of my
knowledge and belief.

( Sandeep pandya)
Place: Warangal, Telangana
Date: