Quality Management,

Ethics, and Corporate

Social Responsibility

Presentation by:
Ramil Paolo B. Salamat, MBA

Operations and Production Management

I will continue o my God to do all
my actions for the love of you.
Amen.
St. John Baptiste de la Salle,
pray for us
St. Benilde Romancon,
pray for us
Live Jesus in our hearts,
forever!

OUR LASALLIAN PRAYER

 LESSON PREVIEW

01 Definition and Overview of Ethics

02 Trust, Values, Integrity, Responsibility

03 Managers’ Role in Ethics

04 Organization’s Role in Ethics

05 Models for Making Ethical Decisions

06 Beliefs vs Behavior
STEVENSON'S PRINCIPLES
OF ETHICS
• Utilitarian Principle - outweighs any harm
• Rights Principle - respect the moral rights of others
• Fairness Principle - equality in any given situation
• Common Good Principle - general welfare
• Virtue Principle - certain ideal virtues

ETHICS
is a set of guiding principles that
govern human's right and wrong
actions.
 TRUST, VALUES,
INTEGRITY, AND
RESPONSIBILITY

• Trust - earned by an honest and reliable person.

• Values - held beliefs of a person.
• Integrity - strong moral principles of a person
• Responsibility - accountability of a person's
actions.
 MANAGER'S ROLE IN ETHICS

Best-Ratio Approach Black-and-White Full-Potential Approach

Approach
People are basically Right is right, wrong is People are responsible for
good. Managers should wrong, and conditions are realizing their full potential
make the choice that will irrelevant. Managers within the confines of
benefit most people. should make fair choices morality. Managers should
regardless of the outcome base the decision on how
they will affect the ability
of those involved to
achieve their full potential
ORGANIZATIONS ROLE IN ETHICS

Creating an Ethical Environment -

establishing and enforcing policies
and practices that ensure that all
employees are treated ethical.

Setting an Example - "Do as I say,

not as I do" approach in ethics will
not succeed.
 MODELS FOR MAKING
ETHICAL DECISIONS
• Full-disclosure Model - satisfaction of many.
• Doctrine of the Mean Model - moderation is ethical
• Golden Rule Model - "Do unto others us you would have to do
unto you."
• Market Ethics Model - legal action that promotes profitability
is ethical.
• Organization Ethics Model - loyalty to the organization.
• Equal Freedom Model - freedom to behave.
• Proportionality Ethics Model - decisions are clearly right or
wrong.
• Professional Ethics Model – principles of peer review.
• Self-interest and Self-protection - people are self-interested and self-protective.
• Conflicting Values - people's ethical values conflict in some situations.
• Tangible or Intangible, Immediate or Deferred - people's ethical decisions are often
intangible or deferred.
• Making Ethics Tangible and Immediate - people will sometimes choose the unethical
option - even people who believe in ethical values.
THANK YOU FOR
LISTENING