Customer Success

with SAP® Ariba® Solutions

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 Your success is based on delivering tangible business outcomes to your
internal and external stakeholders – and our global Customer Value
Organization is dedicated to that mission. We work with your business to
simplify procurement by translating leading practices from our 3.4 million
buyers and sellers conducting US$2.1 trillion in commerce annually in 190
countries into your specific context to rapidly adopt our best in class cloud
applications and network.

Focused on responding to your changing business needs from deployment

to ongoing support, we are ready to drive continuous adoption by working
closely with your teams and providing data-driven insights.

I am delighted to share these stories of best-run customers from around the

globe across multiple industries. I invite you to learn about our customers’
success with SAP® Ariba® solutions to inspire your journey towards an
intelligent enterprise.

— Chris Haydon,
Senior Vice President, Customer Value Organization
SAP Ariba

For more Customer

Insights, please visit:
www.ariba.com

3.4 million $2.1 trillion Millions

connected businesses transacted annually of buyers and suppliers
on Ariba Network across Ariba Network operating in 190 countries

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 BC Hydro Utilities 6,000 Canada
COMPANY INDUSTRY EMPLOYEES COUNTRY

SAP Ariba Payables and Ariba Network

SOLUTIONS IMPLEMENTED

Ensured compliance
with internal and external
business rules

“ Through Ariba Network,

suppliers can track invoice
status and payment schedules

93%
on-time payments
$1 million
online, which reduces the
volume of help-desk calls.
to suppliers saved per year in
accounts payable costs
Many of them are taking
advantage of early-payment
offers to improve their
cash flow.”
End-to-end visibility of —H
 anif Dhrolia,
invoice and payment status
E-Commerce Manager

80% of invoices managed

through Ariba Network

View the case study » Read the press release »

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 County of Santa Clara Public Sector 19,000 California, United States
COMPANY INDUSTRY EMPLOYEES COUNTRY

SAP Ariba Sourcing, SAP Ariba Spend Visibility, SAP Ariba Contracts, and SAP Ariba Buying and Invoicing
SOLUTIONS IMPLEMENTED

$2.5 billion
in goods and services
procured annually by the
county’s operations

400+
contracts, totaling $1.5 billion,
purchased electronically
each year
Electronic, paperless, and automated
processes accelerate processes and help
save the environment

90% of acquisitions approved within one business

day, compared to four weeks previously

Greater
influence on enacted policies
and legislation to improve the
delivery of goods and services

View the case study » Watch the video »

80% reduction in time needed
to approve suppliers

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 Lupin Limited Life Sciences 15,000 India
COMPANY INDUSTRY EMPLOYEES COUNTRY

SAP Ariba Buying and Invoicing and SAP Ariba Sourcing

SOLUTIONS IMPLEMENTED

“ Simplicity is key when it comes

to managing a company of our
size. SAP Ariba solutions couldn’t
have been easier to deploy and
$600,000
in savings achieved in
integrate with our mission-critical just six months

SAP applications. What’s more, they

are straightforward to use – making
life much simpler for procurement $14 million
in spend managed
staff and managers alike.”
—S
 andesh Bambolkar,
Senior General Manager of Materials

$75–$100 million
worth of indirect material for research and
development converted into a catalog

80% of contracts comply with

audit requirements

View the case study »

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 Megapolis Wholesale Distribution 15,000 Russia
COMPANY INDUSTRY EMPLOYEES COUNTRY

SAP Ariba Sourcing

SOLUTIONS IMPLEMENTED

Increased cost efficiency

in indirect sourcing

“ We have gained a single source

of the truth with SAP Ariba
Sourcing solution, which
empowers us to identify
and replicate the smartest
14%
average reduction in
500 new sourcing
projects created
possible purchasing
decisions.”
e-auctioning costs

—Y
 ulie Sotnikova,
Head of Procurement

1,000
330
new supply agreements
new suppliers identified

established

Higher productivity due to the

elimination of time-consuming
manual and spreadsheet work

View the case study »

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 Nielsen Holdings Media 43,000 New York, United States
COMPANY INDUSTRY EMPLOYEES COUNTRY

SAP Strategic Enterprise Management, SAP Supplier Relationship Management, SAP ERP, Ariba Network,
and SAP Ariba Buying and Invoicing

“ We
SOLUTIONS IMPLEMENTED

can do good in the world if

we have the right information
available to us, and SAP Ariba
Supplier Risk is going to help 40%
of total spend addressed by
us do that.” environmental, social, and
governance assessments

—J
 ames Edward Johnson,
Director of Supply Chain Risk Management and Analysis

100%
of global sourcing team
members trained on supplier
code of conduct

91%
of requested suppliers participate
in supplier measurement initiative

49%
active engagement
among suppliers in
sustainability efforts

100%
of facilities management contracts
require supplier diversity
Watch the video »
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 Nufarm Chemicals 3,200 Australia
COMPANY INDUSTRY EMPLOYEES COUNTRY

SAP Ariba Strategic Sourcing, SAP Ariba Buying and Invoicing, and Ariba Network
SOLUTIONS IMPLEMENTED

Expansion
of direct and indirect spend
managed with SAP Ariba

“ SAP
solutions to A$1.8 billion
(US$1.4 billion)
Ariba solutions allow
us to keep procurement
simple, removing any
roadblocks to help our
staff complete tasks more
Improved
visibility and control Improved quickly and more easily.”
over procurement communication with
vendors by using
Ariba Network —D
 avid Bury,
Chief Procurement Officer

80%
reduction in the
number of invoices Boosted
processed without procurement
a valid PO in place compliance

Increased efficiency
by making it easier for staff to process
approvals, payments, POs, and invoices

View the case study » Read the press release »

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 SKF Group Industrial Machinery and Components 45,000 Sweden
COMPANY INDUSTRY EMPLOYEES COUNTRY

Greater SAP Ariba Sourcing, SAP Ariba Contracts, SAP Ariba Buying,
SAP Ariba Supplier Information and Performance Management, and Ariba Network
compliance SOLUTIONS IMPLEMENTED
with the procurement policy
and prompt, actionable
feedback on results

“ We need to be better and faster,

so we are changing the way the
entire purchasing community
within SKF works – not just
from a system point of view
16,000 Simplified procurement
but also from a process and
suppliers added to
with fully digital procure-to-order
behavioral perspective.”
the master vendor
database processes
—J
 ohan Ramström,
Head of Strategy and Business Transformation

Empowerment
of business units to agree
on reduced supplier costs
while ensuring quality
40 million kr
of spend controlled

100%
of indirect spend with purchase
orders in most categories

View the case study » Watch the video »

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 V-Guard Industries Consumer Products 8,500 India
COMPANY INDUSTRY EMPLOYEES COUNTRY

SAP Ariba Sourcing

SOLUTIONS IMPLEMENTED

“ SAP Ariba Sourcing solution, with its

custom-made techno-commercial- Consolidated
sourcing activities
administrative workflow, facilitates from six different divisions to
formalization and centralization a centralized sourcing hub

and reduces transaction cost

and time.”
—G
 autham T., Collaborative buying and
Head of Strategic Sourcing seamless collaboration with
new product development,
R&D, and quality teams

6%
average cost savings by using
reverse auction capabilities

Less risk
through Ariba Network, which connects
V-Guard to a global pool of relevant suppliers

Higher productivity
with a repeatable sourcing process to
accelerate turnaround time
View the case study »
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