Out Patient Department

PRESENTS BY

SUDISHA GHORPADE
DR. ASMA QURESHI
Introduction

OPD is :-
• The point of contact between
hospital & community.
• First impression of hospital.
• Shop window of hospital.
 DEFINITION
• Out patient department is defined as a section
of the hospital with allotted physical as well as
medical facilities, medical & other staff in
sufficient number, with regularly scheduled
hours, to provide care for patients who are not
registered as inpatients.
Types of OPDs
1) Centralized :-
 Grouped together in the form of OPD
complex
 Consultants from different departments come
to this area for OPD work

2) Decentralized :-
 outpatient care is provided in
respective department of hospital
To provide specialist diagnostic, medical opinion
to outpatients.
To treat patients on ambulatory basis or
domiciliary basis.
Screen patients for hospitalization.
Follow up treatment of discharge patients.
Training and education of medical,
paramedical and nursing staff.

Functions of OPD
Collection, compilation and analysis of medical
records
Provide primary healthcare by means of
health education
immunization
well baby clinic
Voluntary Counseling & Testing
Centre (VCTC) for HIV/AIDS.

Functions of OPD
(continued…)
 On ground floor
 Should share with IPD, diagnostic & therapeutic
facilities.
 Unidirectional flow
 Scope of expansion

Location of OPD
Layout of OPD
Bureau Of Indian Standards (BIS) recommended
–
2 sqm/bed for entrance
10 sqm/bed for ambulatory zone
6 sqm/bed for diagnostic zone
60 sqm/bed for Total Hospital Area.

Size :-
Organizational
Structure :-
Areas of OPD
Equipments
 Medical staff :
Chief consultants of respective departments.
Residents and interns in teaching hospital.

Nursing staff :
Posted on rotational basis

Paramedical staff
Technicians
Security staff
Housekeeping personnel
St af fing
 OPD Process
• OPD process may differ from hospital
to hospital according to their SOPs.
• Generally it should be as: