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Although there are several methods and platforms where you can sign in to
Xbox, the overall process is the same. Still need help?
If you have an account on another Xbox Series X|S or Xbox One console Request a call, chat online, and more.
and want to keep your profile history (gamertag, gamerscore,
achievements, and so on), make sure you sign in using the same account. Contact us
If

If you don’t already have an Xbox account, see:

Contact times

Create an Xbox account

! Phone support ! Web chat
Monday to Monday to
To create a child account, see: Friday: 6:00am- Sunday: 24
5:00pm PT hours a day
Saturday to
Create a child account and add family members on Xbox Sunday: 6:00am-
5:00pm PT

Note that if the Xbox service is unavailable, you won’t be able to sign in until the
service is restored. Subject to change

More info
Check the Xbox status page. If you see any services with alerts, expand the
service, scroll down to Notifications, and sign in to receive a message when the
service is up and running again.
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