1 _________________
___________________
Engineering Management
MOTIVATION :
DEFINITION ___________________
___________________
... a process of activating
___________________
behavior, sustaining it,
and directing it toward a ___________________
___________________
particular goal.
___________________
___________________
___________________
___________________
Motivating * Property of STI
___________________
Page 1 of 16
2 _________________
___________________
Engineering Management
FACTORS
___________________
CONTRIBUTING TO
MOTIVATION
___________________
___________________
1. Willingness to do a job
2. Self-confidence in carrying out a task
3. Needs satisfaction ___________________
___________________
___________________
___________________
___________________
___________________
Motivating * Property of STI
___________________
Page 2 of 16
3 __________________
___________________
Engineering Management
THEORIES OF
MOTIVATION ___________________
___________________
1. Maslow’s Needs Hierarchy Theory
___________________
2. Herzberg’s Two-Factor Theory
___________________
___________________
3. Expectancy Theory
4. Goal Setting Theory
___________________
___________________
___________________
___________________
Motivating * Property of STI
___________________
Page 3 of 16
4 __________________
___________________
Engineering Management
MASLOW'S NEEDS
___________________
HIERARCHY
THEORY
___________________
___________________
Self-
Self-Actualization
fulfillment
Status,
Needs
___________________
___________________
respect,
prestige Esteem Needs
Friendship,
belonging, love Social Needs
___________________
Freedom from harm,
financial security
Security Needs ___________________
Food, water, sleep, sex, body Physiological
___________________
elimination Needs
___________________
Motivating
Maslow’s Hierarchy of Needs
* Property of STI
___________________
Page 4 of 16
 5 _________________ 7 __________________
___________________ ___________________
Engineering Management Engineering Management

HERZBERG'S TWO- GOAL SETTING

FACTOR THEORY ___________________ THEORY ___________________
10 ___________________ ___________________
___________________ ___________________
9
8
Level of 7

___________________ ___________________
Satisfaction 6
5
4
3
2
1
___________________ ___________________
0
1
2
Level of
No Satisfaction and ___________________ ___________________
___________________ ___________________
No Dissatisfaction
3 ( no reason not to
4 work but no
5

___________________ ___________________
motivation to work
Level of 6 hard )
Dissatisfaction 7

___________________ ___________________
8
9
10

___________________ ___________________
How Goals Motivate and
Herzberg’s Two-Factor Model Facilitate Performance
Motivating * Property of STI Motivating * Property of STI
Page 5 of 16 Page 7 of 16

6 _________________ 8 __________________
___________________ ___________________
Engineering Management Engineering Management

EXPECTANCY TECHNIQUES OF
THEORY ___________________ MOTIVATION ___________________
___________________ ___________________
___________________ 1. Motivation Through Job Design
___________________
___________________ ___________________
2. Motivation Through Rewards

3. Motivation Through Employee

___________________
___________________ 4. Other Motivation Techniques for the
___________________
___________________
___________________
Motivating
Expectancy Model
Participation
___________________
Diverse Work Force
___________________
___________________
___________________
___________________

* Property of STI
___________________ Motivating * Property of STI
___________________
Page 6 of 16 Page 8 of 16
 9 _________________ 11 _________________
___________________ ___________________
Engineering Management Engineering Management

MOTIVATION
TECHNIQUES OF
___________________ ___________________
THROUGH JOB
MOTIVATION
DESIGN
TECHNIQUES OF
MOTIVATION
___________________ ___________________
___________________ ___________________
Fitting Jobs to People

 Job Enlargement, where two or more

___________________ ___________________
Employee’s Other Motivation
Job Design Rewards
Participation Techniques specialized tasks in a work flow sequence
is combined into a single job.

Fitting
extrinsic
quality ___________________  Job Enrichment, where efforts are made
to make jobs more interesting,
___________________
___________________ ___________________
people to control
rewards challenging, and rewarding.
jobs circles
with

___________________ ___________________
1. realistic job
previews
self-
2. job rotation intrinsic
3. limited exposure managed
rewards
teams

Fitting jobs
to people Flexible Family
___________________ ___________________
with
1. job enlargement
2. job enrichment
work
schedules
support
services
Sabbaticals
___________________ ___________________
Motivating * Property of STI
___________________ Motivating * Property of STI
___________________
Page 9 of 16 Page 11 of 16

10 ________________ 12 _________________
___________________ ___________________
Engineering Management Engineering Management

MOTIVATION MOTIVATION

___________________ ___________________
THROUGH JOB THROUGH
DESIGN REWARDS

___________________ ___________________
___________________ ___________________
Fitting People to Jobs Rewards Categories

 Realistic Job Previews, where  Extrinsic

management provides honest
explanations of what a job actually ___________________  those which refer to payoffs granted to
individual by another party such as money,
___________________
___________________ ___________________
entails. employee benefits, promotions,
recognition, status symbols, praise, etc.
 Job Rotation, where people are moved
periodically from one specialized job to
another. ___________________  Intrinsic
 those which are internally experienced
___________________
 Limited Exposure, where a worker’s
exposure to a highly fragmented and
___________________ payoffs which are self-granted such as
sense of accomplishment, self-esteem and
self-actualization
___________________
tedious job is limited.
___________________ ___________________
___________________ ___________________
Motivating * Property of STI
___________________ Motivating * Property of STI
___________________
Page 10 of 16 Page 12 of 16
 13 ________________ 15 _________________
___________________ ___________________
Engineering Management Engineering Management

REQUISITES TO
MOTIVATION THROUGH
SUCCESSFUL EMPLOYEE

___________________ ___________________
EMPLOYEE
PARTICIPATION
PARTICIPATION PROGRAM

___________________ ___________________
___________________ ___________________
Activities  Profit-sharing or Gain-sharing Plan

1. Setting Goals  Long-term employment relationship with

2. Making Decisions ___________________ good job security

___________________

3. Solving Problems
Concerted effort to build and maintain
___________________
___________________
group cohesiveness

4. Designing and Implementing

Organizational Changes ___________________  Protection of the individual employee’s
rights
___________________
___________________ ___________________
___________________ ___________________
___________________ ___________________
Motivating * Property of STI
___________________ Motivating * Property of STI
___________________
Page 13 of 16 Page 15 of 16

14 ________________ 16 _________________
___________________ ___________________
Engineering Management Engineering Management

MOTIVATION THROUGH OTHER

___________________ ___________________
EMPLOYEE MOTIVATION
PARTICIPATION TECHNIQUES

___________________ ___________________
___________________ ___________________
Approaches to Participation  Flexible Work Schedules

1. Quality Control Circles

___________________ ___________________
 Family Support Services
 a method of direct employee participation
with the objective of increasing  Sabbaticals
productivity and quality of output

2. Self-Managed Teams
___________________ ___________________
 also known as autonomous work groups or
high performance teams who take on
___________________ ___________________
traditional managerial tasks as part of their
normal work routine ___________________ ___________________
___________________ ___________________
___________________ ___________________
Motivating * Property of STI
___________________ Motivating * Property of STI
___________________
Page 14 of 16 Page 16 of 16