to improve

w ay s internal
communication 
Practical tips to:
 Increase employee engagement
 Improve company competitiveness
 Build stronger teams

weekdone.com
 Which one mistake do companies make
the most in managing their employees? 
Lack of communication between staff and management 41%
Lack of recognition and praise 28%
Lack of training and/or educational opportunities 11%
Lack of flexibility in work schedules 8%
Lack of authority given to employees 6%
Don't know/no answer 6%
Total 100%
#1 Encourage sharing, input and dialogue
Good internal communication flows in two ways.
Teach people to give feedback on information they get.
Create and reward open dialogue.

Effect of employees understanding their

overall role in business:
Don’t understand 23% will work for success

Understand 91% will work for success

#2 Have managers lead by example
If you want your employees to communicate, make sure the leaders do it first.
Tell your managers to share, comment, give feedback and answer.

Effects of highly effective communication practices

47% 19% 4.5x 20%

higher total returns to higher market times more likely to more likely to have
shareholders premium have highly engaged less employee
employees turnover
#3 Get employee buy-in
Show and provide value to employees.
Excite them about the cause of sharing information.

Each year, in 100,000 employee companies surveyed:

$37 billion
total cost of employee misunderstandings
$62 million
average cost per company

                
                
                
                
         
         
 

x 1,000,000,000,000 x 1,000,000
#4 Make objectives and goals public
Publish company, team and personal goals online and make them visible.
Research OKR - Objectives and Key Results - a successful process used by Google.

Time spent on poor communications and barriers:

Waiting for information $5,320

Inefficient coordination $5,328 $26, 041
Unwanted communications $5,328 cumulative cost per worker
per year due to productivity
Customer complaints $5,008 losses resulting from
communications barriers.
Barriers to collaboration $5,003
Time for productive work $33,426
 Use Weekdone to
improve your team's performance

 Get real-time status updates

 Set and monitor goals
 Share accomplishments and more

weekdone.com
#5 Use online tools instead of meetings
Meetings are often the biggest waste of time.
Reduce that time by using online team update and reporting tools.

% of average workweek
28 E-mail
19 Gathering information
14 Communicating
39 Role-specific tasks

100 Total

Improved communication and collaboration through social technologies could raise the productivity of
interaction workers by 20 to 25 percent.

48%
of companies:
"management had not effectively communicated business strategies to
employees in a way in which they could "live it in their daily jobs"."
#6 Establish regular processes
Gone are the times of big information blasts. People want granular real-time updates.
Make communication a weekly process with defined rules.

Effective at building shared employee experiences

4 in 10 - Office workers 2 in 10 - Remote workers

♂♂♂♂♂ ♂♂♂♂♂
♂♂♂♂♂ ♂♂♂♂♂
#7 Train people in the language of sharing
Writing well is a learned skill. Explain what it entails.
Most people have to be trained to write for others, not themselves.

ROI on improved organizational communications, % of

companies and expected return

0-10% 11-25% 26-40% 41-100%

ROI in 20% companies ROI in 30% companies ROI in 20% companies ROI in 30% companies
#8 Use mobile tools
Most people get their information nowadays on the go. Provide tools for internal work-related sharing
on phones and tablets. Search app stores for Weekdone app.

Companies with highly effective communications are:

2x 2x 7x
likely to use likely to have likely to use
technology for internal documented leading-edge
communication communication communication tools
strategies
#9 Survey your employees
To get answers and know current state, run regular employee surveys.
Try out http://leadmarter.co to assess how your team feels and thinks.

Weekdone.com - be a better manager

Weekdone is a simple tool for leaders and managers to know and
understand their teams better. It's a weekly employee progress
report for managers and internal communication platform for
teams. Use Weekdone to always know what your co-workers' think
and do.

Learn more at weekdone.com

#10 Listen
Listening is often more important than publishing information.
Encourage input from all ranks.
 Use Weekdone to
improve your team's performance

 Get real-time status updates

 Set and monitor goals
 Share accomplishments and more

weekdone.com
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