MAXIMO SERVICE PROVIDER

MAXIMO™ 7 TRAINING CURRICULUM

TABLE OF CONTENTS 
I  CHAPTER 1 ‐ SERVICE PROVIDER OVERVIEW .............................................................................................. 3 
1.1  Introduction to the Maximo Service Provider .............................................................................................3  
1.2  Maximo Service Provider Applications........................................................................................................4  
2  CHAPTER 2 ‐ SERVICE PROVIDER COMPONENTS......................................................................................... 7 
2.1  Architecture ................................................................................................................................................7 
2.2  Components................................................................................................................................................9 
III  CHAPTER III‐ ASSETS AND LOCATIONS SCENARIO......................................................................................20 
3.1  Applications Involved................................................................................................................................20 
3.2  Implementation ........................................................................................................................................20 
IV  CHAPTER IV‐ BILLING SCENARIO ...............................................................................................................24 
4.1  Applications Involved in this Scenario.......................................................................................................24  
4.2  Step by Step Implementation....................................................................................................................24 
V  CHAPTER V‐ CUSTOMER AGREEMENT SCENARIO ......................................................................................34 
5.1  Applications Involved................................................................................................................................34 
5.2  Step by Step Implementation....................................................................................................................34 
VI  CHAPTER 6‐ PRICING SCENARIO................................................................................................................43 
6.1  Use Case ...................................................................................................................................................43 
6.2  Implementation of Pricing Rules...............................................................................................................43  
 
 

2 of 44
© copyright 2010 Banetti, Inc. • a Banetti University production