Bistro Head Chef/ Trainer

Job Description
Job Ref: ww03

Terms: Contract

Salary: 24k per annum

Responsible to: CEO

Responsible for: Student Placements, Staff, Volunteers and Customers

Location: National Star College

Hours: 5 days per week 5 days (Tues-Sat) working 42 hours per wk. A late start will
be required on Fridays and Saturdays to cater for an evening service

Overall Purpose of the Role:

To manage and deliver food and drink at the National Star Bistro, to the higest
quality and in line with financial requirements securing a sustainable business model.
This will also require the management of the realistic working environment for
students and volunteers at the Bistro

Contacts

External: Food Businesses and suppliers, Media, National Star Partners, Customers

Internal: CE, Board of Trustees, Administration Team, Senior Project Manager,

Volunteers and Students, Front of House Manager and Bistro Staff

Key Responsibilities:

 Lead on all aspects required to deliver a quality food offer to customers at

National Star Bistro that is in line with financial requirements and offers a
sustainable business model for Wiggly Worm and its partners.
 Manage staff, volunteer and student placements and rotas
 Manage supplier relationships and ordering for the effective delivery of the
kitchen and food service areas.
 Engage and secure support from all stakeholders/partners to ensure quality
delivery

The Wiggly Worm Limited  Registered Office Osborne Cottage  Far Oakridge  Gloucestershire  GL6 7PF
T: +44 (0)1285 656 813  M: +44 (0)7767 842 568  www.thewigglyworm.org.uk  robrees@thewigglyworm.org.uk
Company Limited by Guarantee, Registered in England and Wales
Company number: 6239250
Registered Charity number: 1124647
  Implement and monitor project initiatives to agreed budgets, specifications
and timescales
 Manage and mitigate risks specifically Health and Safety and Food Safety on
site as well as the protection of vulnerable young people and adults.
 Establish and maintain productive relationships with a wide range of partners
and stakeholders
 Advise and liase with CE, Front of House Manager and Head Office
accordingly to avoid and mitigate challenges that may occur.
 Communicate progress regularly and effectively – both to those within the
organisation and to stakeholders and partners.
 Contribute to the wider planning and delivery process with the organisation
 Provide support to the senior team of The Wiggly Worm as an when required
 To weekly input, manage and report food costs, budgets, takings
 Able to impart knowledge and promote learning

Other requirements:

This job will require an understanding that this is a new venture within a third sector
partnership working with a unique volunteer and student workforce. The post holder
should be supportive of the aims and values of the charity and be committed to the
safeguarding of vulnerable people.

The Wiggly Worm Limited  Registered Office Osborne Cottage  Far Oakridge  Gloucestershire  GL6 7PF
T: +44 (0)1285 656 813  M: +44 (0)7767 842 568  www.thewigglyworm.org.uk  robrees@thewigglyworm.org.uk
Company Limited by Guarantee, Registered in England and Wales
Company number: 6239250
Registered Charity number: 1124647
Person Specification
1. Experience (previous roles, types and organisations)

Essential:

 Proven experience of managing a busy Kitchen to a minimum 2 AA Rosette

Standard

 Effective budget management

 Management of Food Safety Systems and Health and Safety Systems

 Satisfactory Enhanced CRB check

Desirable:

 An understanding or experience of all or any of the following:

 Adult Education, Community Projects, Cooking Clubs, Multi Agency Projects,

Food Sustainability, Local Food and Farming, Teaching, working with adults
with learning disabilities.

 Experience of engaging communities and education in previous employment

either directly or as part of media activity or corporate responsibility agendas

2. Special Attributes (specific job related skills)

Essential:

 Strong understanding of project and contract management including the ability

to identify risks and issues, mitigating or escalating these as appropriate

 Strong oral and written communication skills with the ability to suit the
audience

 Sound analytical skills and the ability to understand and identify key issues

 The ability to present complex information and data to a variety of audiences

The Wiggly Worm Limited  Registered Office Osborne Cottage  Far Oakridge  Gloucestershire  GL6 7PF
T: +44 (0)1285 656 813  M: +44 (0)7767 842 568  www.thewigglyworm.org.uk  robrees@thewigglyworm.org.uk
Company Limited by Guarantee, Registered in England and Wales
Company number: 6239250
Registered Charity number: 1124647
  Good working knowledge of Microsoft Word and Excel

 Attention to detail and quality

 Able to impart knowledge and promote learning

 The ability to quickly offer ideas and solutions

3. Disposition (influence over others, dependability, self-reliance)

Essential:

 The ability to manage and juggle competing priorities and delivering

results to tight deadlines

 The ability to develop strong and effective working relationships with

internal and external colleagues

 Strong influencing and negotiating skills to achieve positive results

 Strong front line customer facing skills and confident at marketing the
project and service to a wide client group

 A flexible approach

4. Thinking Style ( practical, conceptual, innovative, traditional, change

orientated)

Essential:

 Ability to gather seemingly disparate views and gain consensus

 Ability to work on own initiative identifying priorities and working to tight

deadlines and keeping others informed

 Innovative: generates ideas and demonstrates flair

5. Circumstances (mobility, special demands of job, unsociable hours)

Essential:

 Able to travel on a regular basis

 Understanding of timing flexibility to get the job done in a consumer focussed

role

 Prepared to develop a new venture within a portfolio

The Wiggly Worm Limited  Registered Office Osborne Cottage  Far Oakridge  Gloucestershire  GL6 7PF
T: +44 (0)1285 656 813  M: +44 (0)7767 842 568  www.thewigglyworm.org.uk  robrees@thewigglyworm.org.uk
Company Limited by Guarantee, Registered in England and Wales
Company number: 6239250
Registered Charity number: 1124647
 Willing to work with volunteers and students who are disabled

 Able to work in a remote setting from HQ and work autonomously with little
direction from others

The Wiggly Worm Limited  Registered Office Osborne Cottage  Far Oakridge  Gloucestershire  GL6 7PF
T: +44 (0)1285 656 813  M: +44 (0)7767 842 568  www.thewigglyworm.org.uk  robrees@thewigglyworm.org.uk
Company Limited by Guarantee, Registered in England and Wales
Company number: 6239250
Registered Charity number: 1124647