MGT 308: Operations Management (OM)

COURSE PROJECT
MGT 308: OPERATIONS MANAGEMENT (OM)

Objective

• To study an operations management related topic in a business organization (manufacturing or service

organization) and develop an in-depth understanding of the extent to which that topic is practiced in the
organization;
• To provide practical recommendations for improvements to the organization based on your analyses.

Description

Students will choose an OM-related topic from the ones suggested below and a case-study organization where
that topic will be studied. The case study organization may be a manufacturing firm of any sort that produces
any tangible physical good. It may also be a service organization such as a retail store of reasonable size, logistics
firm, bank, healthcare service organization, restaurant, energy firm or any other service firm. The students can
collect secondary data or might meet with the operations manager (or any other relevant personnel) in that
organization and collect qualitative and quantitative data relevant to the chosen topic and conduct necessary
qualitative analysis and quantitative analysis (using excel software if needed). Based on the analyses, students will
give recommendations for improvements to the case-study organization.

Suggested Topics

• Sustainable operations
• Lean operations
• Quality management
• Capacity planning
• Supply chain management
• Inventory management

Group Size

Students will make groups of 3-4 members for this project.

Final Deliverables

Each group will submit a report and deliver poster presentation on the project. The report should target around
2700 words, double line spaced. The poster presentations are scheduled in the last week of the semester. The
quality of poster presentation and project report besides the content will be a factor in the final grades. You are
encouraged to meet with your instructor on regular basis in order to discuss: the topic, the case-study organization,
and how to collect data and conduct analyses.

PENALTY

A. Late submission: There will be a 5% penalty for every day late. No submissions will be accepted after the
deadlines. Assignment MUST be submitted before the due date. There will be NO exceptions. To ensure the
submission is submitted before the deadline, kindly submit your assignment much earlier to avoid bottleneck
in the system. Be reminded that Turnitin will need 24 hours to generate the similarity index for 2nd submission
and onwards of the same assignment.
B. Similarity index: There will be a 50% penalty for similarity index more than 20%. To ensure the similarity
index can be generated on-time and kindly submit your assignment much earlier to generate the similarity
index to avoid penalty.
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 MGT 308: Operations Management (OM)

1. The APA citation and referencing format must be followed strictly. Please refer to the following link for further
information and guidelines
https://tacomacc.libguides.com/BayerPSYC100/APA
2. Please use Times New Roman, font size 12, line spacing 1.5 for all except for References. For Reference use
Times New Roman, font size 12, line spacing 1.0.
3. No plagiarism please [100% penalty + referral to the OAI]
• If you use text from the textbook/case study, please make sure you paraphrase it in a way that fits with your
overall discussion. Please put an appropriate citation to make it explicit that you are using information from
the sources. If you think the text fits into your discussion without paraphrasing, please cite it in a way that
makes it clear that this is a direct quote (e.g. indent a paragraph containing text or put a sentence in quotes)
• Students found guilty of plagiarism will be prosecuted in accordance with the ADU Academic Integrity Policy
4. No points will be given for responses that [up to 100% penalty]
• Cannot be understood
Please make sure every paragraph conveys a coherent unit of thought. No points will be given for paragraphs
which are, in essence, a random compilation of somewhat related ideas from various sources.
• Are not backed by evidence
Use evidence from the previous literatures to support your arguments and ideas
• Are not synchronize
All of your responses towards all the chapters in the project must have a continuity and synchronization

Structure of the final report:

Part 3
1. Title Appropriate title not more than 8-9 words 5
2. Abstract 150 words 5
3. Keywords 5 keywords 5
4. Introduction 300 words should capture the problem and the 10
importance of the topic in all possible
dimensions.
Part 1
5. Organization 200 words, description of the company under 10
Background study i.e. company background, size (annual
revenue, number of employees in operations),
organogram of the company, products / services
being offered by the company, and importance of
the topic under study for the company

6. Literature review 500 words across length and breadth about the 15

selected problem (for example supply chain,
quality, capacity).
7. Operational 1000 words, analysis of the problem and 20
problem analysis competitive analysis
Part 2
8. Managerial 300 words ,recommendations to improve 10
implications – operations with regard to your chosen problem
for about
9. Conclusion 250 words, findings, limitations, future 10
extensions for about
10. References APA style minimum of 10 journals / books 10
Total word length 2700 100
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