Use Case

Description
Element

Use Case
ID to represent your use case
Number

Application What system or application does this pertain to

Use Case Name The name of your use case, keep it short and sweet

Use Case
Elaborate more on the name, in paragraph form.
Description

Primary Actor Who is the main actor that this use case represents

Precondition What preconditions must be met before this use case can start

Trigger What event triggers this use case

The basic flow should be the events of the use case when everything is
perfect; there are no errors, no exceptions. This is the “happy day
Basic Flow
scenario”. The exceptions will be handled in the “Alternate Flows”
section.

Alternate Flows The most significant alternatives and exceptions

Use Case Content

User Story Content
SERIAL ROLE / AS A Requirement / I want to so that I can / acceptance criteria:

1 unregistered check the availability To make inquiry about rooms regards book it in
guests and rates of hotel rooms the future.
and suites of the
Mandarin hotel
2 registered check the availability to book a room:
guests and rates of hotel rooms - When guest open booking page, then system
and suites of the shows all required field as drop down list,
Mandarin hotel dates, text entry, etc…
- Guest should fill all personal details, arriving
date, departure date, etc…
- Guest should fill all any other required search
criteria.
3 registered register in advance Whenever needing to book a room in the future.
guests without create complete
reservation transaction

4 registered While create reservation Get fees reduction or special offers ( low price or
guests record, ability to insert free service)
promo code

6 registered While create reservation as it would include extra fees

guests record, ability to insert
check in early or check
out late

7 M.O Ability to identify hotel hotel contains 198 rooms and suites, and
Management units types operates a spa and the two Michelin-Starred
Dinner
8 M.O Ability to make units The Mandarin Oriental Hyde Park include a
Management classification number of classes which include the Superior
Suite, the Knightsbridge Suite, the Executive Suite
and the Hyde Park Suite
9 M.O Ability to change rooms Room rates differ throughout seasons.
Management rate any time
10 M.O Ability to individually Each suite offers a number of
Management identifying suite available bed types, room highlights
content, items and and useful facilities.
facilities.
12 M.O A record of all guest Regarding tracking guest's history.
Management transactions, their costs
and payments is kept.