MODULE 1-2 WEEK 1-2 FOR TVL 11, GAS 12.

HRS 1

FOOD AND BEVERAGE SERVICES NC11

QUARTER 4

FINE DINING DIALOGUE AMERICAN SERVICE 2021

SET UP THE TABLE:
(for one person) place Center piece and condiments, Show plate with table napkin , Dinner fork and
Dinner knife, water goblet, bread plate with butter spreader

WELCOME THE GUEST:

Good evening Sir/Ma’am welcome to International Restaurant. Do you have any table reservation? Are
you expecting someone else? If none May I suggest a table for you? Do you prefer smoking or non
smoking area sir/Ma’am ? This way please. Will this table be alright for you ma’am/sir? Have a sit
sir/Ma’am.:

OFFERING APERITIF:

SELF INTRODUCTION:
Good evening Sir/Ma’am my name is Lebron ,I will be your waiter for this evening.

LAY THE TABLE NAPKIN:

Excuse me Sir//Ma’am may I lay your table napkin on your lap.

SERVING WATER:

SERVING APERITIF:

Excuse me Sir/Ma’am as a starter may I present our complimentary drink which is sparkling wine from
Spain with a very good vintage of 2009.

PRESENT THE MENU

Excuse me Ma’am/Sir may I present the menu for your food selection

SERVING BREAD:

Here’s some complimentary bread: would that be enough Sir/Ma’am here’s your butter sir/ma’am

ORDER TAKING:

Excuse me sir/Ma’am are you ready for your orders may I take it now? By the way do you have any food
restrictions or food allergens/ if none may I suggest some foods for you.

For your Appetizer Ma’am/Sir which do you prefer? We have…….

Shrimp cocktail
Fish appetizer ok Sir/Ma’am …. Shrimp cocktail

Escargot

For your Soup Ma’am /sir which do you like?

Consume soup

Cream of mushroom soup ok Sir/Ma’am…… Minestrone soup

Minestrone soup

For your Salad Ma’am/Sir ?

Ceasar salad

Tossed green salad ok Sir/ma’am ……. Ceasar salad

Vegetable salad with vinaigrette dressing

For your main course (suggest some foods) would you like to try……

Beef Steak

Pepper Steak ok sir/Ma’am… Pepper Steak

Mix vegetable with thousand Island dressing

For your wine ; We have

Barolo Red from Italy ok Sir/ma’am …. Dona Elena

Carlo Rossi Red from Spain

Dona Elena sweet red from Spain

Rose’ sweet red from Spain

For your Dessert , Ma’am/Sir . would you like to try ……

Bake Alaska

Banana split ok Sir/Ma’am …..Banana Split

Floating Island

Would that be all Ma’am/Sir ? May I repeat your order Sir/Ma’am,

For your appetizer you ordered__________________

For your soup _______________________________

For your salad _______________________________

For your Main Course _________________________

For your wine _______________________________

For your dessert_______________________________

Am I correct Ma’am /Sir , is there anything else that I can do for you Ma’am / Sir.

Thank you and may I get the menu book now.

(CORRECTING THE TABLE ACCORDING TO FOOD ORDERS) RECTIFY THE COVERS

Remove the bread plate, spreader and butter plate

Remove the Champagne glass
Place the salad fork and appetizer fork
Place salad knife ,soup spoon and appetizer knife
Place wine glass
Place dessert spoon and fork

SERVE THE FOOD ORDERS

Excuse me Ma’am /Sir here is your order Appetizer_________________ enjoy your food Ma’am/sir
Are you done with your food ma’am may I clear you plate.

Excuse me Ma’am/sir here is your iced tea

Here is your soup Ma’am/ sir ____________enjoy your food ma’am/sir
Are you done with your soup ma’am/sir may I clear it now?
Are you done with your iced tea glass may I clear it now?

Excuse me Ma’am/sir here is your salad_______________ enjoy your food ma’am/sir

Excuse me ma’am/sir are you done with your food may I clear it now. Remove the show plate too.

SERVE WINE: ( Bring small plate for the cork and waiter’s friend for opening of wine)
Excuse me Sir/Ma’am may I present your wine Dona Elena sweet red Wine from Spain with a very good
vintage 2009
With 10% alcohol content.
May I open the wine bottle for you ma’am/sir?
Here is the wine cork would you like the smell Sir/Ma’am?
May I pour the wine to your wine glass now sir/maam? (pour to the glass)
Would like me to add more sir/ma’am? (pour again) leave the bottle to the guest’ table .

SERVE THE MAIN COURSE:

Excuse me Ma’am/Sir here is your main course ______________ enjoy your food.
Are you done with your food Ma’am /sir ,may I clear your table now/ ( remove the plate, condiments
wine glass and bottle.

CLEAN THE TABLE AND CONDUCT 3 MINUTE CHECK:

Excuse me ma’am /sir may I clean your table. (bring small plate with cloth)
By the way Sir/Ma’am how was the food ? Was everything goes to your liking? Oh thank you so much. I
will tell the
Chef how much you like our food.
SERVE THE DESSERT
Excuse me Ma’am/sir here is your dessert________________
Excuse me Ma’am/sir are you done may I clear your plate______________

Offer coffee or Tea:

PRESENT THE BILL

Excuse me Sir/Ma’am may I present your bill amounting to Php 1,500.00, How would you like to settle
your bill is it
Cash or credit card ? You preferred cash ,ok sir/ma’am your bill is amounting to 1,500.00 and I received
exact amount of 1,500.00 and ill be back for your receipt.

PRESENT THE RECEIPT

Here is your receipt sir/ma’am (hold back of the chair)

BIDDING GOODBYE AND THANKING THE GUEST

Excuse me Sir/Ma’am may I remove your table napkin? (Assist the Guest)

Excuse me Sir/ Ma’am

This way please.

“THANK YOU FOR DINING WITH US. WE LOOK FORWARD TO YOUR NEXT VISIT”

ACTIVITIES WILL BE PERFORMED ACTUAL IN FBS LABORATORY .

Prepared By:

Eldrin Esteban
Subject Teacher