SINENCIA VILLANUEVA

Phoenix AZ 85003
Sinencia@gmail.com (480)548-9491

Experienced Coordinator with an interest in business development. Thrive in fast-paced

environments by having the ability to prioritize and multitask. Serving active duty in the
Marine Corps and studying abroad in Russia taught adaptability, communication, and self-
reliance. Resourceful with technology such as CRMs, Google Suite, and Microsoft Office.

EXPERIENCE
TRAFFIC SURVIVAL SCHOOL INSTRUCTOR, AAAAA TRAFFIC SURVIVAL SCHOOL
APRIL 2020 – CURRENT
 Presenting to diverse populations in-person and remotely
 Managing time and adhering to the scheduled lesson plans
 Engaging students in conversations to help further their education
 Exhibiting patience while rephrasing information to ensure comprehension
NATIONAL ACCOUNT COORDINATOR, EXPRESS FACILITY MANAGEMENT
AUGUST 2019 – FEBRUARY 2020
 Maximized productivity with CRMs and client portals on a day-to-day basis
 Maintained customer satisfaction by performing quality control checks
 Responsible for national communications with sub-contractors and local managers
 Resolving commercial maintenance problems with a sense of urgency
RECEPTIONIST, EXPRESS FACILITY MANAGEMENT
JULY 2018 – AUGUST 2019
 Supported the business development team by preparing customized client packets
 Coordinated in-person and remote meetings for staff and potential vendors.
 Completed and verified new client packets along with business credit applications
 The primary point of contact for general communications by phone, in-person, and
email
RADIO OPERATOR, UNITED STATES MARINE CORPS
JANUARY 2017 – JUNE 2018
 Completed documentation and organizational tasks swiftly with accuracy
 Executed proactive procedures which resulted in minimizing malfunctions
 Responsible for presenting detailed records and filing inventory sheets

EDUCATION
OCTOBER 2024
BACHELOR’S DEGREE, ARIZONA STATE UNIVERSITY
 3.5 GPA
 Majoring in Education
 Minoring in Business