2021-10-19

Incident: 697701 / 2021 - SAP Take time to update when

we copy from client to client or one system to another
ID 002075129400006977012021
Customer 1310962 - Meghna Seeds Crushing Mills Limited
Installation 0020846195 - SAP ERP
System MRD - Development System 1909
Component Transport Management System (BC-CTS-TMS)
Status Customer Action
Priority Medium
Estimated Automatic Confirmation Date 12.11.2021

Communication
03.10.2021 12:14:39 CET - Problem Description: Md Abdullah Al Mamun (S0023351120)

Product Area selected: SAP S/4HANA > Cross Components

Component selected (Manual Selection): BC-CTS

--- Description ---

Hi SAP,

Can you please tell us why system take time to update when we copy the change from one system to another or same
system but in different client using SCC1 or STMS_IMPORT

where before the ECC system had not that issue, it was instantly updated when any changes is copy from one client to
another or one system to another by using SCC1 or STMS_IMPORT

Thanks
Mamun
cell-+8801321150033

04.10.2021 17:08:00 CET - Info for Customer: SAP

Dear Mamun,

Thank you for contacting SAP Product Support.

Can you please provide the TR numbers to check the logs.

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2021-10-19

And please open the R/3 connection to the system and maintain the user credentials in the secure area so
that we can check directly in the system.

Best Regards,

Darshan

External

On Behalf of SAP Product Support

10.10.2021 09:38:23 CET - Info for SAP: Md Abdullah Al Mamun (S0023351120)

Hi,

You can check from the scc3 in the system and credential already maintain in secure area.

its is very difficult to say the TRs number actually

You can try now with below TR

MRDK909388

Thanks

Mamun

13.10.2021 18:06:09 CET - Info for Customer: SAP

Dear Mamun,

Thank you for the details.

Can you please implement the following Notes in the system and check the behaviour.

##3024973 - Old client copy logs gets displayed after a long period in SCC3

##2979598 - Date and Time of old client copy tool not displayed correctly

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2021-10-19

Best Regards,

Darshan

Contacts

Secondary
Role Name Time Zone Primary Phone E-Mail
Phone

Md Abdullah Al md.abdullah-al-
Reporter Mamun Centra +880- m
(S0023351120) amun@mgi.org

Md Abdullah Al md.abdullah-al-
System Opener Mamun Centra +880- m
(S0023351120) amun@mgi.org

Action Log

Changed On Changed At Changed By Action Old Value New Value

Md Abdullah Al
Sunday
12:14:39 CET Mamun Component BC-CTS
03.10.2021
(S0023351120)

Md Abdullah Al 0020751294
12:14:39 CET Mamun Incident created 0000697701
(S0023351120) 2021

Md Abdullah Al
12:14:39 CET Mamun Status Not Sent to SAP Sent to SAP
(S0023351120)

Monday In Processing by
10:18:22 CET SAP Status Sent to SAP
04.10.2021 SAP

In Processing by
17:09:29 CET SAP Status Customer Action
SAP

Memo/Text Info for

17:09:29 CET SAP
changed Customer

Md Abdullah Al
Sunday
09:38:25 CET Mamun Status Customer Action Sent to SAP
10.10.2021
(S0023351120)

© 2021 SAP SE or an SAP affiliate company. All rights reserved 3 of 4

2021-10-19
09:39:00 CET SAP Component BC-CTS BC-CTS-TMS

In Processing by
09:39:00 CET SAP Status Customer Action
SAP

Memo/Text
09:39:00 CET SAP Info for SAP
changed

Wednesday
18:06:52 CET SAP Component BC-CTS BC-CTS-TMS
13.10.2021

18:06:52 CET SAP Status Sent to SAP Customer Action

Memo/Text Info for

18:06:52 CET SAP
changed Customer

© 2021 SAP SE or an SAP affiliate company. All rights reserved 4 of 4