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    English For Business Correspondence Syllabus

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    29 Vũ Phương Trinh
    This document provides a course outline for the course "English for Business Correspondence". The course aims to provide students with knowledge of business letter structures and styles, communication skills for business correspondence, teamwork skills, and the ability to draft business contracts. The course outcomes include distinguishing different letter types, comprehending and writing effective business letters, discussing group tasks, and applying English and business knowledge to contracts. The 10-week course schedule covers topics like inquiries, replies, quotations, orders, payments, complaints and memos. Student work will be assessed through assignments, tests, and a final project covering all learning outcomes. Required materials include a coursebook and reference books on business correspondence and letters.

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    English For Business Correspondence Syllabus

    Uploaded by

    29 Vũ Phương Trinh
    30 views9 pages
    This document provides a course outline for the course "English for Business Correspondence". The course aims to provide students with knowledge of business letter structures and styles, communication skills for business correspondence, teamwork skills, and the ability to draft business contracts. The course outcomes include distinguishing different letter types, comprehending and writing effective business letters, discussing group tasks, and applying English and business knowledge to contracts. The 10-week course schedule covers topics like inquiries, replies, quotations, orders, payments, complaints and memos. Student work will be assessed through assignments, tests, and a final project covering all learning outcomes. Required materials include a coursebook and reference books on business correspondence and letters.

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    This document provides a course outline for the course "English for Business Correspondence". The course aims to provide students with knowledge of business letter structures and styles, communication skills for business correspondence, teamwork skills, and the ability to draft business contracts. The course outcomes include distinguishing different letter types, comprehending and writing effective business letters, discussing group tasks, and applying English and business knowledge to contracts. The 10-week course schedule covers topics like inquiries, replies, quotations, orders, payments, complaints and memos. Student work will be assessed through assignments, tests, and a final project covering all learning outcomes. Required materials include a coursebook and reference books on business correspondence and letters.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    30 views9 pages

    English For Business Correspondence Syllabus

    Uploaded by

    29 Vũ Phương Trinh
    This document provides a course outline for the course "English for Business Correspondence". The course aims to provide students with knowledge of business letter structures and styles, communication skills for business correspondence, teamwork skills, and the ability to draft business contracts. The course outcomes include distinguishing different letter types, comprehending and writing effective business letters, discussing group tasks, and applying English and business knowledge to contracts. The 10-week course schedule covers topics like inquiries, replies, quotations, orders, payments, complaints and memos. Student work will be assessed through assignments, tests, and a final project covering all learning outcomes. Required materials include a coursebook and reference books on business correspondence and letters.

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    © All Rights Reserved
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    of 9

    ENGLISH FOR BUSINESS CORRESPONDENCE (ENBC330537)

    COURSE OUTLINE

    Objectives
    Goals Goal description
    G1 Knowledge of terms, structures and styles of business letters and necessary English
    skills in the business environment
    G2 Communication skills through business correspondence, which help students to read,
    comprehend, translate and draft different kinds of letters in business activities, such as
    inquiries, offers, orders, payments, transportation, insurance, complaints, etc.
    G3 Teamwork skills and communication skills
    G4 The ability to apply English knowledge and business knowledge to drafting business
    contracts

    Learning Outcomes
    Learning Description
    outcomes
    G1 Distinguish different kinds of letters and the fundamental components of a
    business letter.
    Distinguish the structures and business terms in particular situations to use them
    properly

    G2 Comprehend, summarize and translate business letters in English.


    Write business correspondence effectively
    G3 Discuss and assign tasks for group work during class activities
    Demonstrate communication skills through correspondence by practicing at
    home and studying in class
    G4 Recognize the role of English language and business in the era of globalization
    Identify the targets to apply English and business knowledge to drafting business
    contracts

    10. Nội dung chi tiết học phần theo tuần

    Chuẩn Trình Phương Phương


    đầu ra độ pháp pháp
    Tuần Nội dung
    môn năng dạy học đánh
    học lực giá
    Introduction
    1
    Unit 1 – Business letters
    A/ Các nội dung và PPGD chính trên
    lớp: (3)
    Nội Dung (ND) GD trên lớp
    - Introduction to the course
    - The style of a business letter
    - Structure of a business letter

    B/ Các nội dung cần tự học ở nhà: (6)


    - Further practice
    Unit 2 – Inquiries

    A/ Các nội dung và PPGD chính trên


    lớp: (3)
    Nội Dung (ND) GD trên lớp
    - Opening

    - Asking for catalogues, price lists

    - Asking for details

    - Asking for examples, patterns,


    and demonstrations
    2
    - Suggesting terms, methods of
    payment, and discounts

    - Asking for goods on approval, or sale


    or return

    - Asking for an estimate or tender

    - Closing

    B/ Các nội dung cần tự học ở nhà: (6)


    - Further practice
    3 Unit 3 – Replies
    A/ Tóm tắt các ND và PPGD chính
    trên lớp: (3)
    Nội Dung (ND) GD trên lớp
    - Opening

    - Confirming that you can help

    - 'Selling' your product

    - Referring the customer to another


    place

    - Selling catalogues, price lists,


    prospectures, and samples

    - Asking for goods on approval, or sale


    or return

    - Asking for an estimate or tender

    - Closing

    B/ Các nội dung cần tự học ở nhà: (6)


    - Further practice
    Unit 4 – Quotations and Offers
    A/ Các nội dung và PPGD chính trên
    lớp: (3)
    4 Nội Dung (ND) GD trên lớp

    B/ Các nội dung cần tự học ở nhà: (6)


    - Further practice
    Unit 5 – Orders

    A/ Các nội dung và PPGD chính trên


    lớp: (3)
    5- - Placing an order
    6
    + Opening

    + Payment
    + Discounts

    + Delivery

    + Method of delivery

    + Packing

    - Closing

    - Acknowledging and order

    - Advice of dispatch

    - Delays in delivery
    - Refusing an order
    - Out of stock
    - Bad reputation
    - Unfavourable terms
    - Size of order
    B/ Các nội dung cần tự học ở nhà: (6)
    - Further practice
    Unit 6 – Payment
    A/ Các nội dung và PPGD chính trên
    lớp: (3)
    Nội Dung (ND) GD trên lớp
    - Invoices and statements
    7- - Settlement of accounts
    8 - Delayed payment
    - Requests for payment
    - Points to remember
    B/ Các nội dung cần tự học ở nhà: (6)
    - Further practice
    Unit 7 – Complaints and Adjustments

    A/ Các nội dung và PPGD chính trên


    lớp: (3)
    9 Nội Dung (ND) GD trên lớp
    - Unjustified complaints
    - Making general complaints
    - Replying to letters of complaint
    - Accounting errors and adjustments
    - Points to remember

    B/ Các nội dung cần tự học ở nhà: (6)


    - Further practice
    Unit 8 – Miscellaneous
    Correspondence
    A/ Các nội dung và PPGD chính trên
    lớp: (3)
    Nội Dung (ND) GD trên lớp
    - Reservations
    10 - Appointments
    - Special occasions
    - Points to remember
    B/ Các nội dung cần tự học ở nhà: (6)
    - Further practice
    Unit 9 – Memos

    A/ Các nội dung và PPGD chính trên


    lớp: (3)
    Nội Dung (ND) GD trên lớp
    - Memos
    11
    - Points to remember

    B/ Các nội dung cần tự học ở nhà: (6)


    Further practice
    Unit 10 – Reports
    A/ Các nội dung và PPGD chính trên
    lớp: (3)
    - Reports
    12 - Points to remember

    B/ Các nội dung cần tự học ở nhà: (6)


    - Further practice
    13 Mid-Term Test
    A/ Các nội dung và PPGD chính trên
    lớp: (3)
    Nội Dung (ND) GD trên lớp

    B/ Các nội dung cần tự học ở nhà: (6)


    - Further practice

    Unit 11– Personnel Appointments

    A/ Các nội dung và PPGD chính trên


    lớp: (3)
    Nội Dung (ND) GD trên lớp
    14 - Applying for a job
    - Making a decision
    - Points to remember
    B/ Các nội dung cần tự học ở nhà: (6)
    - Further practice

    Revision, feedback & course


    evaluation

    A/ Các nội dung và PPGD chính trên


    lớp: (3)
    Nội Dung (ND) GD trên lớp:
    15 - Revision
    - Feedback
    - Course evaluation
    B/ Các nội dung cần tự học ở nhà: (6)
    - Further practice

    11. Tỷ lệ Phần trăm các thành phần điểm và các hình thức đánh giá sinh viên :

    - Thang điểm: 10
    - Kế hoạch kiểm tra như sau:
    Chuẩn Trình
    Hình Phương
    Thời đầu ra độ Công cụ đánh Tỉ lệ
    thức Nội dung pháp
    điểm đánh năng giá (%)
    KT đánh giá
    giá lực

    Bài tập, dự lớp 30

    G1.1 2 Tự luận/ Portfolio/ 10


    Đánh giá
    BT1 G1.2 2 Rubrics
    qua thực
    G2.1 3 hiện dự
    án học
    G2.2 3 tập

    G1.1 2 Tự luận/ Portfolio/ 10


    Đánh giá
    BT2 G1.2 2 Rubrics
    qua thực
    G2.1 3 hiện dự
    án học
    G2.2 3 tập
    G3.1 3
    G3.2 3
    G1.1 2 Tự luận/ Portfolio/ 10
    Đánh giá
    G1.2 2 Rubrics
    qua thực
    BT3 G2.1 3 hiện dự
    án học
    G2.2 3 tập
    G3.1 3
    G3.2 3
    G4.1 3
    G4.2 3
    Bài kiểm tra/Mid-Term test 20
    -Kiểm tra G1.1 2 Tự luận/ Portfolio/
    bài dịch
    G1.2 2 Rubrics
    KT1 G2.1 3
    G2.2 3
    -Kiểm tra G1.1 2 Tự luận/ Portfolio/
    bài dịch
    G1.2 2 Rubrics
    KT2 G2.1 3
    G2.2 3
    G4.1 3
    G4.2 3
    Project 50
    -Nội dung bao G1.1 2 Tự Portfolio/
    quát tất cả các luận/
    G1.2 2 Rubrics
    chuẩn đầu ra bài dịch
    quan trọng của G2.1 3
    môn học.
    G2.2 3
    G4.1 3
    G4.2 3

    Materials
    • Coursebook
    Ashley, A. (2002). A handbook of commercial correspondence (2nd ed.). Oxford University
    Press.
    • Reference books
    Gartside, L., Taylor, S. (1996). Complete book of modern business letters (International Student
    Edition). Longman Group UK Limited.

    Littlejohn, A. (2000). Company to company: A communicative approach to business


    correspondence in English. Cambridge University Press.
    Longman dictionary of contemporary English. (2003). Pearson Education Limited.
    Lougheed, L. (2003). Business correspondence: A guide to everyday writing. Longman.
    Nguyen, T. D. (2010). The Language of business correspondence in English (6th ed.). Labour
    and Social Affairs Publishing House.
    Seglin, J. L., Coleman, E. (2002). The AMA handbook of business letters. AMACOM.

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