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Rajendra Patil: Continental Warehousing Corporation (NS) LTD
Rajendra Patil: Continental Warehousing Corporation (NS) LTD
PROFESSIONAL SYNOPSIS
Certifications
Professional Certifications
Completed CCNA
Appearing for ITILv3 Foundation Exam.
ORGANISATIONAL EXPERIENCE
Job Profile:
Liaison with Project Coordinators and Enabler teams to ensure successful services delivery.
Work closely with other Project Managers to offer 24X7 projects execution across multiple
continents.
Maintain project updates and milestones for Compliance and Logistics purposes. (Example: new
projects pipeline, scheduled sites, sign-offs, etc.)
Handling Escalation and troubleshooting issues.
Good understanding of Design Core Routing & Switching setup for client
Design, configuration and implementations of Security Solutions.
Configuration, administration and maintenance of AAA servers.
Handling client escalations and ensure restoration of the services.
Configuration of the Perimeter firewall for VPN, ACLs, internal server NAT.
Policy configuration on the internal ASA for traffic flowing to the DMZ.
Creating, change and analyze rules based on requirements and troubleshooting.
Ensured customer satisfaction by providing coaching and training to technicians on properly han-
dling Network Outages correctly and in a timely manner.
Provide Root Cause Analysis to help ensure outages and down times were keep to a minimum.
Work in 24*7 environments, respond to emergencies and fix network issues.
Follow ITIL processes for Incident Management during day to day Operations
Ensure key operational processes, checklists and procedures are documented.
Acting on client feedback. Optimize overall processes to reduce timelines and increase Customer
satisfaction
Configuration of Cisco Catalyst switches switches 4500 & 6500.
Resolving all queries related to Network of customer.
Implementation & troubleshooting of IPSec Site-to-Site VPNs.
Configuring VLAN, VTP, STP and Inter-VLAN Routing.
Configuring Virtual servers, virtual nodes and pools on F5 loadbalancers.
Identification, analysis and resolution of problems regarding network & link management
Knowledge and working experience on various network management / monitoring tools.
Working experience of Ticketing tools.
Worked in NOC Operations
Understanding of various WAN technologies, installing and managing routers & switches.
Understanding of networking protocols TCP/IP, SMTP, FTP, HTTP, SNMP, Syslog, SSH etc.
Knowledge on routing protocols , OSPF, BGP and switching technology, HSRP, STP
Knowledge on accesslist configurations, Vlans, various network technologies.
Configuring and Troubleshooting HSRP redundancy protocol.
Handling incident, change and problem management tickets of Multi-client environment
Improved functionality at LAN/WAN infrastructure, designing, planning and implementation of
network devices.
Handling Enhanced Managed Data Services Tier II team and operating in a fast paced, changing
and challenging 24x7 environment.
Ensuring that team meets all SLA’s.
Execute configuration management tasks as per ITIL service framework.
Providing global technical support to customer onsite.
Cisco Umbrella , Symantech DLP , CheckPoint ATP , Sapphire
ACADEMIC CREDENTIALS
Sr. Examination/
College Percentage
No. Degree
Karmveer Bhaurao Patil Vidyalaya
SSC
1 Uran,Raigad 70.93%
Mar-96
Mumbai University
Tukaram Hari Wajekar
HSC –Science Arts,Science and Commerce
2 54.83%
Mar-98 College Phunde,
Mumbai University
Engineering
Diploma In Bhartee Vidyapeeth Kharghar,Navi
3 Computers Mumbai 60%
Technology MSBTE
MAY2001
Konkan Gyanpeeth Uran College
BA
4 Of Commerce & Arts, Uran,Raigad Second Class
Mar-09
Mumbai University
PERSONAL DETAILS