Republic of the Philippines

Department of Education
Region IVA- CALABARZON
SCHOOLS DIVISION OFFICE OF IMUS CITY
Toclong 1-C, Imus City, Cavite

SENIOR HIGH SCHOOL – TVL-HE 12- Housekeeping

Name of Learner________________________ Date: October 7, 2020

Grade & Section: Grade ________________ Teacher: MYRA D. RETUERMA

LEARNING ACTIVITY SHEET

Quarter 1, Wk.1 - Module 1

I. Title of the Lesson: Handle Housekeeping Requests

II. Most Essential
Learning Competency: Discuss Nature and Scope of Guestroom Cleaning,
Care and Maintenance and Enumerate Bedroom and Bathroom Amenities
offered in an Institution.
III. References: Housekeeping 2016 by Laarni A. Urbiztondo Leonora D. Basbas;
Australian Aid, ASEAN, William Anglis Institute, Specialist Center for Hospitality
and Tourism Industry

A. INTRODUCTION:

Instruction: Number the phases of cleaning a hotel guest room in the correct order.
Write your answer on the space provided.

____________1. Wash, wipe and shine fixtures; replace bath amenities; replace bath
linens.
____________2. Start from area furthest from door; reset climate control on air
conditioning; draw drapes to standard and take last look and check; turn off lights;
secure and lock door.
____________3. update room status; remove food service trays; check lights, lamps,
television, drapes and lanai.
____________4. strip soiled linens; prepare clean linens; make the bed and finish with bed
cover and dust furniture and surfaces; wipe and polish surfaces; replenish or replace
room supplies.
___________5. disinfect bathroom surfaces; collect soiled linens and used glasses; collect
and remove trash.

Good Luck!!
 B. DEVELOPMENT

Guestroom Cleaning, Care and Maintenance

Guest room is a place which is furnished to meet the requirements like working, reading,
watching television, listening to music, storing belongings, bath, toilet as well as the sleeping
and resting. In order to ensure that the guest is comfortable and feels at home, some rules
have to be observed while performing cleaning works.

Points to Remember When Doing Cleaning Service to a Guest’s Room

• Clean in one direction

• Clean from top down
• Clean from farthest point out
• Check for damage, if there is something that requires maintenance, or if a property is
lost
• Use correct equipment and cleaning agents to clean surfaces

Phases of Cleaning a Hotel Guest Room

1 – Prepare the Room: update room status; remove food service trays; check lights,
lamps, television, drapes and lanai.

2 – Removal of Trash and Soiled Linens: disinfect bathroom surfaces; collect soiled
linens and used glasses; collect and remove trash.

3 – Make the Bed: strip soiled linens; prepare clean linens; make the bed and finish with
bed cover.

4 – Clean the Bedroom: dust furniture and surfaces; wipe and polish surfaces; replenish
or replace room supplies.

5 – Clean the Bathroom: wash, wipe and shine fixtures; replace bath amenities; replace
bath linens.

6 – Vacuum Carpets and Floor Surfaces: start from area furthest from door; reset
climate control on air conditioning; draw drapes to standard.

7 – Final Inspection Update: take last look and check; turn off lights; secure and lock
door.
 Bedroom and Bathroom Amenities

Bedroom Amenities

Spacious bedrooms with king or queen

size beds

High grade premium pillows top

mattress

Premium quality linens

Plush duvet
Extra pillows

Clothes hanger

Bedside alarm clock

Cordless telephone
High speed internet access

High- definition flat screen television

Desk and comfortable desk chair

Cable television channel

Mini-fridge

Iron and ironing board

Bedside telephone with note pad and
pen

Safety deposit locker

Coffee maker
Telephone directory and service
directory

Luggage scale

Bathroom Amenities

Shampoo, Conditioner, Bath gel,

Lotion

Tooth brush

Hair brush , comb

Shower cap

Cotton swab

Razor

Shaving foam

Scrub towel

Hair dryer
Hot and cold water

Shoe mitts

Disposable bag

Bathroom Tissue

Water Tumbler
 C. ENGAGEMENT

Activity 1: Observe your own house and do the following:

1. Make a list of the areas that are well maintain and the areas that are neglected.

_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________

2. List down your observation on the areas that are well maintained.

______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________

3. Make a recommendation of the things you will do on the areas that are neglected.

_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________

Activity 2: Go around the area or rooms in your house like bedroom, toilet, dining room,
and kitchen. Identify five things in every room that may require housekeeping knowledge.
Use table below to present your work.

Area Housekeeping Needs

Bathroom Example: The lavatory needs to be scrubbed and

cleaned
D.ASSIMILATION

Activity 1. Identify the bathroom and bedroom amenities. Write your answer on the box
provided.

1.

2.

3.

4.

5.

6.

7.
 8.

9.

10.

V. Reflection:

The learners will write their personal insights about the lesson using the prompts below.

I understand that ______________________________________________________________

________________________________________________________________________________________
____________________________________________________________________
I realized that___________________________________________________________________
________________________________________________________________________________________
____________________________________________________________________

Parent’s Signature:_________________________/Date: __________

Pupil/Student’s Signature:_________________________/ Date: __________