Case Study: A New Vaccine

WHO / Fredrik Naumann

A New Vaccine

WHO / Andrew Quilty

Considering the Objectives and the Risks
Risk 1: Potential Negative Effect on the Objectives

Trigger distrust towards the Renewed sense of hope

health authorities and security

Negatively impact the overall Contribute to the control of

perception of the response the outbreak
Risk 1: Response

Careful consideration of the

clinical safety

Expanded access /
compassionate use protocol
Risk 1: Response

Provided for free

Vaccine was not licensed
Entirely voluntary
Signed consent form
Prioritised people in
contact with the virus
Risk 2: Escalation of Community Distrust
Risk 2: Response

Set up community dialogues to answer Strengthen communications between the

questions about the disease and response response and survivors and/or families

Engage with communities’ local political and

Work with communities’ leaders and local civil
religious leaders to incorporate the community
society to engage communities in the response
in the response

Engage with popular local and national figures

Make use of local and national media
to fight distrust and rumours

Monitor mainstream and social media for

Engage local health workers and communities
keywords or discussions that negatively impact
in the response activities
the response
Risk 3: Spread of False Rumours and Information

Challenging or impossible to
implement the vaccination strategy

Impact negatively on the control

of the outbreak
Risk 3: Response

Preparing and deploying a

campaign of information

Planning and supporting the

leadership, to build trust

Using pop-up and targeted

geographic vaccination
Risk 4: Violence Against Staff

WHO / Blink Media - Nada Harib

Risk 4: Response

Providing community outreach services, including question and answer sessions and
workshops

Deploying risk communications and community engagement teams, supported by local

leaders, before sending the response teams, including the vaccinators

Embedding medical anthropologists in the community to better understand opposition

and to use a social science approach to finding solutions

Deploying established community healthcare workers to conduct the vaccinations and

surveillance activities with remote-located support and supervision
Result

Community
Activism Monitoring
engagement
Result

300,000 people Virus cases Efficacy and

vaccinated averted safety

WHO / Andrew Quilty

Summary

Crafting
Inaction Identifying risks
responses

Preparation Planning
You have now completed
this case study video on
risk management in
emergencies.
Try the End-of-Unit Quiz to recap what you have learned.

WHO / Olivier Asselin