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    Image Request Guidelines

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    Em
    This document provides guidelines for submitting photo requests to Medgate Telemedicine Centre. It outlines how to take clear photos of laboratory results, skin conditions, and eyes against a dark background from several distances and angles. Photos of laboratory results should include the patient name, doctor, facility, and date. Skin photos should include a close-up with a ruler for scale and a general full-body view indicating the location. At least three unedited photos should be sent as email attachments under 10MB or in multiple emails, and may be reviewed by a male or female doctor. Current, high-quality photos of the affected area are required to avoid incorrect diagnosis or cancelled appointments.

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    Image Request Guidelines

    Uploaded by

    Em
    23 views2 pages
    This document provides guidelines for submitting photo requests to Medgate Telemedicine Centre. It outlines how to take clear photos of laboratory results, skin conditions, and eyes against a dark background from several distances and angles. Photos of laboratory results should include the patient name, doctor, facility, and date. Skin photos should include a close-up with a ruler for scale and a general full-body view indicating the location. At least three unedited photos should be sent as email attachments under 10MB or in multiple emails, and may be reviewed by a male or female doctor. Current, high-quality photos of the affected area are required to avoid incorrect diagnosis or cancelled appointments.

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    Image request guidelines for generali online consultation

    Original Title

    ImageRequestGuidelines

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    This document provides guidelines for submitting photo requests to Medgate Telemedicine Centre. It outlines how to take clear photos of laboratory results, skin conditions, and eyes against a dark background from several distances and angles. Photos of laboratory results should include the patient name, doctor, facility, and date. Skin photos should include a close-up with a ruler for scale and a general full-body view indicating the location. At least three unedited photos should be sent as email attachments under 10MB or in multiple emails, and may be reviewed by a male or female doctor. Current, high-quality photos of the affected area are required to avoid incorrect diagnosis or cancelled appointments.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    23 views2 pages

    Image Request Guidelines

    Uploaded by

    Em
    This document provides guidelines for submitting photo requests to Medgate Telemedicine Centre. It outlines how to take clear photos of laboratory results, skin conditions, and eyes against a dark background from several distances and angles. Photos of laboratory results should include the patient name, doctor, facility, and date. Skin photos should include a close-up with a ruler for scale and a general full-body view indicating the location. At least three unedited photos should be sent as email attachments under 10MB or in multiple emails, and may be reviewed by a male or female doctor. Current, high-quality photos of the affected area are required to avoid incorrect diagnosis or cancelled appointments.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    PICTURE REQUEST GUIDELINES

    CAMERA AND BACKGROUND SETTINGS

    • Take your picture against a solid, dark background to avoid backlight and glare;
    • Use the flash and zoom settings to allow you to capture the image more clearly;
    • Take photos from several distances and angles to best capture the subject, but
    maintain a distance of at least 30cm between the subject (skin or laboratory
    result) and the camera

    HOW TO PHOTOGRAPH LABORATORY RESULTS

    A copy of the laboratory result must contain the following in one image. You may send
    multiple images as long as the general view containing the following is included. Please
    make sure that the results are clear and readable.

    1. Name of Patient
    2. Attending Physician
    3. Medical Facility
    4. Date of Laboratory

    HOW TO PHOTOGRAPH CHANGES IN THE SKIN AND EYES


    OPTIMAL PHOTOS

    • Optimal distance between camera and object is 40-60 cm


    • Take two views: General view and Targeted view
    • Target view: close-up photo with a ruler or a coin next to the skin to clearly see
    any changes in the skin and to compare the size;
    • Side-view showing whether the skin is raised or even;
    • General view (zoomed out) indicating on which body part the change in skin
    occurred and allowing a full view of the healthy and unhealthy skin;
    • Get someone to take the photo for you, or use a table and the timer, to
    photograph parts of the body that are less accessible to you.

    Please send at least three unedited photos as an attachment to Medgate by just replying
    to the email received.

    Be aware that most email providers block emails with a total attachment size bigger
    than 10 MB. Should you wish to send multiple images and the total size exceeds 10
    MB, kindly send multiple emails.

    Your photos may be reviewed by a male or female doctor and will be stored securely at
    Medgate Telemedicine Centre.
    Please send a current photo of the affected area. Medgate undertake procedures to
    verify authenticity of photos being sent by patients. False images may lead to incorrect
    diagnosis and serious consequences. Medgate reserves the right to refuse consultation
    upon review of images.

    If you have made a Provisional Appointment, please submit your high-quality images
    by the following cut-off times, otherwise your Provisional Appointment will be cancelled,
    and you will need to schedule another appointment.

    Provisional Appointment Cut-off for Submission


    Time Period of Images

    8:00 am to 12:30 pm 5:00 am

    12:31 pm to 5:30 pm 9:00 am

    5:31 pm to 10:30 pm 2:00 pm

    If you have not made a Provisional Appointment, kindly send us a message via
    Facebook Messenger or call us through the following numbers:

    Manila: 02 8424 1737


    Cebu: 032 265 5111
    Davao: 082 285 5111
    Dumaguete: 035 522 5111
    Smart/Sun: 0919 058 0500
    Globe: 0917 536 2156/ 0917 536 2715/ 0917 548 7673/ 0917 829 9996

    Thank you for your cooperation.

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