Group Dynamics and leadership

1.Teams occur when a number of people have ____________________ and recognise that their personal success is
dependent on the success of others.

a. A common goal

B. A shared work environment

C. The same manager

D. Similar jobs

2.Groups which are formed as the consequence of organisational structure and work division are known as:

a. target groups

B. informal groups

C. operational groups

D. formal groups

3.Boynton and Fisher noted that ________________ teams can be formed specifically to initiate organisational
change.

a. Change

B. Virtual

C. Super

D. Virtuoso

4.Reasons for the formation of groups include:

a. The performance of certain tasks which can be performed only through combined efforts of individuals
working together.

B. The provision of guidelines on generally acceptable behaviour.

C. The provision of protection for its membership.

D. All of the above

5.In the Tuckman model, groups at the ___________________ stage develop guidelines and standards of acceptable
behaviour.

a.Adjourning

B.Storming

C.Forming
 D.Norming

6.A potential disadvantage associated with cohesive groups is:

a.A tendency to develop attitudes which are hard to change

B.A tendency to see other groups as rivals

C.A tendency to focus on social activities which may reduce output

D.All of the above

7.Which of the following is not a characteristic of an effective work group?

a.The open expression of feelings and disagreements.

B.The resolution of conflict by members themselves.

C.A belief in shared aims and objectives.

D.A sense of commitment by individual member’s to their own goals and objectives.

8.A virtual team is a collection of people who are _________________ separated but still __________________
together closely.

a.Geographically; work

B.Physically; think

C.Temporally; work

D.Geographically; decide

9.A role-set is the range of contacts with whom an individual in a particular role has:

a.Daily contact

B.Meaningful interactions

C.Regular appraisals

D.A line management relationship

10.Belbin’s initial research led him to propose how many team roles?

a.Seven B. Nine C.Six D.Eight

11.The team-role which is likely to demonstrate such positive qualities as imagination and creativity but may show
disregard for practical details is:

a. Team Worker b.Shaper c.Specialist d.Plant

12.The team-role which is likely to demonstrate such positive qualities as strategic vision and accurate judgement
but may also be overly critical is:
 a. Shaper b. Monitor-Evaluator c. Team Worker d. Specialist

13.The type of communication network which is most efficient for simple tasks is the:

a. Wheel b.Circle c.Y-chain d.All channel

14.The risky-shift phenomenon means that there is a tendency for groups to make decisions which are
_______________________ than those which individual members would make.

a.More risky

B. Less consistent

C. Less risky

D. More conservative

15.Brainstorming as a problem-solving and decision-making technique:

a. Encourages communication

B. Focuses the mind

C. Involves everyone

D. All three of the above

16.Which of the following is an explanation of the “Johari Window”

a.A simple framework for looking at self-insight

B. A blind area

C. Hidden behaviour

D. None of the above

17.According to Douglas are people management skills are the ______________ types of skills.

a. Natural

B. Formal

C. Direct and honest

D. More difficult and rare

E. None of the above

18. Which of these is not a key feature of a team?
a.Mutual independence b. Mutual purpose c. Shared responsibility

D.Working in the same department that is called a team

19. What is social loafing?
a.A process where individuals in teams work less hard than they would individually.
B.A process where individuals work harder when they are in teams.
C.When someone hangs around with others and enjoys the camaraderie of being part of a
team.
D.Team building activities
20. Which of the following is a particular benefit of teamwork to the organization as a whole,
rather than the individual?
a.Transfer of skills and technical expertise
B.Learning skills from others
C.Job enrichment
D.Increased motivation
21. According to Katzenbach and Smith (1993), why is a high performance team hard to
achieve?
a.People are motivated by their own careers.
B.People are on different pay scales.
C.It involves higher levels of trust and commitment.
D.High achievers get promoted out of the team.
22. In the Belbin Team Role a Shaper is:
a.Outgoing, enthusiastic, communicative. Explores opportunities and develops contacts
B.Single-minded, self-starting, dedicated. Provides knowledge and skills in rare supply
C.Creative, imaginative, free-thinking. Generates ideas and solves difficult problems
D.Challenging, dynamic, thrives on pressure. Has the drive and courage to overcome
obstacles
22. In the Belbin Team Role someone who is creative, imaginative, free-thinking, generates
ideas, and solves difficult problems is a:
a.Plant
B..Implementer
C.Specialist
D.Resource Investigator
23. What is it to be de-individualized?
a.Dehumanization that occurs by being part of a team
B.A person who is not allowed a personality
C.Transformed thinking and the feeling to feel psychologically intertwined with the group
D.Made to do the same as everyone else
24. Tuckman's stages of team formation go in what order?
a.Norming, storming, forming, performing, adjourning
B.Forming, storming, norming, performing, adjourning
C.Founding, storming, norming, performing, adjourning
D.Forming, staining, norming, performing, adjourning
25. What is groupthink?
a.Negotiation a solution as part of the group
B.Learning to compromise to fit within the group
C.A meeting where everyone shares their ideas
D.Social pressure put on individuals to think in a particular way
26. Why, according to Barker (1993) and Sewell (1998), can teamwork increase management
control?
 131All managers are leaders.
(a)
.Wh
(b)
ich Formal rights ensure good leadership.
of
(c)
the A formal appointment
129.Leadership is best defined is essential in creating leaders.
as ________.
foll
(a) Nonsanctioned
(d) the ability to merelyleadershipproject one's
is as abilitiesasinathe
important lack influence.
formal of actual
owi
accomplishments
ng134
the
.Wh the ability to reduce the dependence of team members on each other
(b)
ore
ich
(c)
of the ability to induce the team members to focus on individual goals rather
tica
lthan
the collective goals
app
foll
(d)
roa the ability to influence a group toward the achievement of a vision or set
owi
of
nggoals
che
sisina
130.Trait theories of leadership focus on ________.
the
desi
stu
rabl the special relationship that leaders establish with a small group of their
(a)
dy
e
followers
of
feat
(b)
ure the personal qualities and characteristics that differentiate leaders from
lea
der
of
non-leaders
shi
lea
(c)
pder the way the leader makes decisions
foc
shi the extent to which followers are willing and able to accomplish a specific
(d)
use
p?
task
s(a) One-directional influence from the leader to the follower
on
(b) Coercive
distinguishingpower and
features of authority
an effective leader
foll
(c) Lack of freedom
ow
(d) Coexistence of leaders and managers
ers'
135
rea
.Tra
din
it
ess
the
as
oriea
det
s
erm
mo
ina
st
nt
acc
of
ura
effe
tely
ctiv
pre
edict
136
.Acc
ordi
ng
(a)
to
(b) differences between an effective and an ineffective leader
the
(c) the success of a leader
(d) the emergence of a leader
situ
participative
atio
nal
lea
der
ship
the
ory,
if
em
plo
yee
s
are
un
willi
ng
and
una
ble,
the
app
rop
riat
e
lea
der
ship
styl
e in
this
situ
atio
n
wo
uld
be
141
(a)
144.
140.
143.
.Ac
The
A
Tra
(b) democratic
lead
tran
nsf
cor
(c) person-oriented
er-
sact
orm
din
(d)
part
ion
atio directive
g to
137.According to the situational leadership theory, a follower with the desired
icip
al
nal
the
atio
lead
LM
ability and willingness is likely to be ________.
n is
er
ers
X
mo
likel
enh
the
ydel
ancto
(a)
ory lacking in the area of motivation
foc
____
e
,(b)
a
use
____.
perf deficient in the specific skills required
lea
(c)
s on
orm comfortable in his ability to do the job well
der
(d)
____
anc highly skilled in relevant areas but low on experience
im
____.
e of
plic
138.Which of the following s
em
itly
plo
tatements is true with regard to the path-goal theory of leadership?
(a)
yee The theory considers leadership to be a set of attributes ascribed to leaders by followers.
cat
s by The theory proposes only a passive and supportive role for leaders.
(b)
ego
rize
____
(c) The theory considers removing obstacles to be a component of effective leadership.
____.
s
(d) The theory proposes that leaders must work closely with followers throughout.
foll
139.According to the situational leadership theory, if followers are unable and willing to do a task, then a leader
ow
needs to ________.
ers
(a) follow a supportive style
as
(b) engage in participative leadership
"in
(c)
" or refrain from providing too many inputs
(d)
"ou display high task and relationship orientation
(a) the personality traits of leaders
t"
(b)
___ the presence of charisma in the leader
___
(c) the way decisions are made by the leader
__.
(d) the mere projection of successful leadership by the leader
(a) after careful performance analysis
(b) on a temporary basis
(c) early in the interaction
(d) because of political pressure
142.Charismatic leaders ________.
(a) engage in traditional behaviors that follow norms
(b) focus on their own responsibilities largely ignoring the needs and feelings of employees
(c) avoid personal risk
(d) propose a vision of the future that is better than the status quo
(a) reward employees for the work that they have done, thus recognizing accomplishments
(b) help followers trust the leader and develop a loyalty toward the common vision
(c) stimulate others in the organization to become thinkers of what the organization is all about
(d) pay attention to the emotional needs of others and consider individual differences
(a) restricting creativity among employees
(b) focusing on short-term goals for employees
(c) instilling pride in employees
(d) establishing goals, roles, and requirement

145.________ is a dimension of trust defined as honesty, truthfulness, and the ability to display consistency between one's words and
action.
(a) Integrity
1
4
7
.
A
((b) Sensitivity
n
(c) Support
)
(d) Reflexivi
146.Which
_
of the following dimensions of trust is defined as an individual's technical and interpersonal knowledge
and
_ skills?
_(a) Integrity
_(b) Ability
_(c) Propensity
_
(d) Reflexivity
_
_ intern

i
s

s
e
n
i
o
r

e
m
p
l
o
y
e
e

w
h
o

s
p
o
n
s
o
r
s

a
n
d

s
u
p
p
o
r
t
s

l
148
149.
.Ac
Whi
ch
cor
of
din
the
g to
foll
the
owi
attr
ng
ibu
is a
tio
sub
nstit
the
ute
ory
for
of
lead
lea
ersh
der
ip
shi
in
p, a
the
per
the
son
ory
that
aim
sug
ing
gest
to
sbe
lead
a
ers'
lea
acti
der
ons
has
are
to
irrel
___
eva
___
nt
__.
in
ma
ny
situ
atio
ns?
(a)
(b) subordinate
(c) supervisee
(d) mentor
(a) gain sufficient experience to be a leader
(b) shape the perception that he or she could be a leader
(c) make changes on ground before leading people
(d) possess many significant actual accomplishments
(a) Lack of experience
(b) Training
(c) Ambiguous task
(d) High need for supervision
150.Power is a function of ________.
(a) goal congruency
(b) realization
(c) inheritance
(d) dependence
151
152
153
156.
Wh
.W
The
two
ich
hic
gen
hof
eral
the
of
gro
foll
the
upi
owi
foll
ngs
ng
owi
into
stat
ng
whi
em
is
ch
a
ent
diff
so
po
swer
ere
met is
tru
ntia
hin
may
ebe
gtin
greg
that
cate
ard
fact
oft
gori
ing
or
en
zed
po
bet
diff
are
wer
we
ere
____
____.
?
en
ntia
tes
po
wer
po
and
wer
lea
fro
der
m
shi
lea
p?
der
shi
p?
(a) A is said to have power over B if B controls something that A desires.
(b) The greater A's dependence on B, the greater A's power in the relationship.
(c) If A has the capacity to influence the behavior of B, then A is said to have power over B.
(d) A can have power over B only if A is B's leader.
(a) Control
(b) Influence
(c) Ability
(d) Goal compatibility
(a) Lack of dependence of followers
(b) Use of positive styles over negative tactics
(c) Downward influence of leader on followers
(d) Lack of goal compatibility between leaders and followers
154.Which of the following is true with regard to leadership?
(a) It maximizes the importance of lateral and upward influence patterns.
(b) It eliminates the requirement of goal compatibility.
(c) It stimulates research in the area of tactics of influence.
(d) It focuses on downward influence on followers.
155.Research on power is likely to provide information on the most effective ________.
(a) leadership styles for motivating followers
(b) methods to reduce dependence on leaders
(c) tactics for gaining compliance of employees
(d) methods of rewarding successful employees
(a) informational and personal
1
5
8
.
_
___1
_57.
____
____
_po
_wer
_
is
bas
p
ed
o
on
w
the
e
fea
r
r of
the
r
neg
e
ativ
p
er
res
e
ults
s
fro
e
m
n
fail
t
sing
to
co
t
h
mp
e
ly.
(b) formal and informal
c
(c) informal and legitimate
o
(d)
m formal and perso
(a) Legitimate
p
l
i
(b)
a
Coercive
(c)
n Punitive
c(d) Referen
e Legitimate

t
h
a
t

i
s

a
c
h
i
e
v
e
d

b
a
s
e
d
1
6
2
.
_
159
160
_161.
.Le
.W
_____
_____
giti
hic
_po
hmat
_wer
e
of
_is
po
the
_infl
wer
foll
uen
is
owi
ce
p
dir
ng
wiel
o
ectl
typ
ded
w
yas a
es
e
bas
of
rresu
ed
po
lt of
on
wer
iprof
___
can
sicie
___
be
ncy,
__.
cat
spe
b
ego
cial
a
rize
skill,
s
or
de
kno
as
d
wle
per
dge
son
o
.
al
n
po
wer
i
?d
(a)
e
n
(b) Coercive
t
(c) Reward
i
f(d) Personal
i(a) the charisma of the leader
c(b) interpersonal trust and commitment of the manager
a
(c) structural position of the manager in the organization
t
(d)
i
personality traits of the manager
(a) Coercive
o
(b) Legitimate
n
(c) Reward
w
(d) Referent
i
(a) Legitimate
t
(b)
h Reward
(c) Referent
(d) Expert
a
Coercive
p
e
r
s
o
n

w
h
o

h
a
s
163
.W
hic
h
of
the
foll
owi
ng
typ
es
of
po
wer
is
mo
st
like
ly
to
be
neg
ativ
ely
rela
ted
to
em
plo
yee
sati
sfa
ctio
n
and
co
m
mit
me
nt?
(a)
(b) Legitimate
(c) Referent
(d) Expert
(a) Expert power
(b) Reward power
(c) Legitimate power
(d) Coercive power
164.________ is the only tactic effective across organizational levels.
(a) Legitimacy
(b) Inspirational appeal
(c) Rational persuasion
(d) Ingratiation
166.
165.
Whi
whi
ch
of
the
foll
owi
ng
po
wer
tact
ics
can
wou
be
ld
use
be
d
con
mos
side
t
red
effe
a
ctiv
soft
ely
tact
for
ic?
exer Legitimacy
ting
late
ral
infl
uen
ce?
(a)
(b) Inspirational appeal
(c) Coalition
(d) Ingratiation
(a) Rational persuasion
(b) Exchange
(c) Coalition
167
.W
hic
h
of
the
foll
owi
ng
po
wer
tact
ics
wo
uld
be
con
sid
ere
da
har
d
tact
ic?
(d) Politicking
(a) Rational persuasion
(b) Inspirational appeals
(c) Personal appeals
(d) Coalition