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 International Journal of Computer Science and Information Security (IJCSIS),
Vol. 17, No. 12, December 2019
Cloud based ERP system for SME industry
Amir Mughal Sania Bhatti
Department of Software Department of Software
Engineering, Mehran Engineering, Mehran
University of University of
Engineering & Engineering &
Technology, Jamshoro, Technology, Jamshoro,
Sindh, Pakistan Sindh, Pakistan
Abstract— The Enterprise resource planning (ERP) system
has become the necessity of nearly all businesses. ERP
architecture incorporates and defines a multitude of business
processes and facilitates information transfer between them.
An ERP system prevents duplication of information and
ensures data integrity by gathering shared transactional shared
data from multiple sources of an enterprise. There is a range of
ERP systems available providing solutions to large businesses,
however ERP systems for small and medium-sized businesses
are obligatory. SMEs are small and medium-sized enterprises
with 4 to 5 divisions. Such divisions are modeled by industrial
ERP into application modules and implemented to provide a
complete solution for SMEs. In this paper a cloud-based ERP
system is designed using new technologies and systems that
provide an easy-to-use and user-friendly platform for SMEs.
The developed ERP system’s graphical and tabular reports
will assist the company's owner to monitor its company's
activities and make better decisions.
Keywords-component; ERP; SME; Cloud;
I. INTRODUCTION
Enterprise resource planning systems’ (ERP) can be referred
to as software packages that companies use to organize or
handle their daily business operations such as recruitment,
payroll, project management and preparation, production and
asset planning [1]. ERP technology packages are structured to
coordinate and gather data from different institutional levels
and link their business activities through different
departments. This technology is a key tool in the sector to
control order management, procurement and manufacturing
[2]. It also tracks market capital between stakeholders such as;
orders, staff, sales, supplies, and capacity to produce. All this
is achieved in a single dynamic database management
platform with an advanced insights dashboard.
ERP systems are important today to operate thousands of
organizations of all sizes across all industries. A structured
approach to ERP may allow a company to standardize and
simplify its business processes and improve operational
efficiency. The integrated approach to business process
management ensures that, in addition to saving time and
money, everybody deals with the same data and implements
22
Hira Noman Daniyal Ahmed
Department of Software Department of Software
Engineering, Mehran Engineering, Mehran
University of University of
Engineering & Engineering &
Technology, Jamshoro, Technology, Jamshoro,
Sindh, Pakistan Sindh, Pakistan
the same key performance indicator (KPIs). Thus, a well-
designed ERP program helps to reduce expenses, increase
productivity by improved procedures, and effectively
maximize the use of capital equipment and manpower [4]. The
aim of this paper is to simplify the small and medium sized
enterprises SME business operations by offering a flexible
cloud-based ERP platform. There are two main contributions
of the paper. First is the development of user friendly cloud
based ERP that will automate all industrial operations from
order, inventory control to financial accounting and
distribution with their real time connection of all the
departments of industry. Second main contribution is real time
intelligent report generations for the owners and managers of
industry. As Pakistan is an agricultural country so the
developed ERP can cater the services to the spinning industry,
ginning industry, food chain industry, flour industry etc.
The paper is comprised of seven sections. After introduction
some of the existing ERP solutions are discussed. Section
three explains the motivation of this work. In section four
SME sector of Pakistan is discussed. The implementation
details our ERP are discussed in section five. Performance
testing is discussed in section 6 and finally section seven
concludes the paper.
II. EXISTING SOLUTIONS
There are number of ERP solutions which are used by
many organizations, depending upon the size and business
functions carried out in their organizations. In the past
decades, ERP systems’ usage numbers have increased
tremendously, and the worldwide ERP market summed 22.4
billion euros by 2013. The competition is fierce, and the top
five companies represent half of the market (SAP: 24%;
Oracle: 12%; Sage: 6%; Infor: 6%, and Microsoft: 5%) [9].
Some of which are discussed in this section.
A. Sap
Sap offers the ERP solution for large enterprises (LEs).
This encompasses the key business activities of an enterprise
spanning from logistics (Sales & Marketing, Inventory
Administration, Project Control, Logistics Delivery, and
Quality Management) and Fiscal (Financial Accounting,
Business Accounting, Economic Supply Chain Management)
to Human Capital Management (Training, Payroll, E-
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Recruiting) and Corporate Support (Travel Management,
Enterprise Management). A Sap solution's cost of delivery and
maintenance can vary greatly based on the enterprise. An
empirical study conducted on the factors involved in choosing
of ERP for an organization concluded that, organization size
has a huge impact on the choice of the software package [3].
The study further commented that Sap is a clear choice for LEs.
The panorama consulting survey of 2016 reports that Sap has
the longest implementation duration as compared to the other
counterparts [10].
B. Qt9
The QT9 ERP [11] offers tools for automating small to
medium-sized manufacturing processes. QT9 ERP is built in
.NET technology with an SQL Server database structure which
makes for simple upgrades, implementation and training. The
framework is compliant with Windows operating systems only
and draws all available data into one location using screen
grids. QT9 Corporate management planning functionalities
include: Supply Tracking, Market Identification, Quoting,
Supplier Management, Finance, Purchase Orders, Processing,
Invoicing, Inventory Control, Purchasing, Task Scheduling and
Work Planning. QT9 is however slow in processing and the
system is not connected to other business processes.
C. Microsoft Dynamics
It is a product by Microsoft developed for medium to large
level enterprises [12]. It’s a cloud-based ERP system which
facilitates the automation of following business activities:
purchasing, accounting, inventory management and sales
activities. Nonetheless, it has minimal cross-platform support
including specific application functionality, operating systems,
and servers. In addition, lack of some elements and the
interaction with third party functionalities leads towards
complexities of integration.
D. Oracle
Oracle Enterprise Resource Planning (ERP) Cloud and Oracle
Enterprise Performance Management (EPM) Cloud provide a
robust, creative and validated platform for enterprises of all
sizes that want to compete in the digital environment [13].
Oracle is the one platform for the entire business of industry
standards and current best practices handling accounting,
financial planning and analysis (FP&A), revenue recognition,
risk management, regulation, enforcement, acquisition, project
planning, tax reporting, fiscal closing, and so much more. One
of its main drawbacks, though, is that it can be less user-
friendly than some other platforms— especially for SMEs.
The software also has a number of plugins that work, but they
don't function as well as on other platforms. The Oracle E-
Business Suite's default tax module and marketing modules
are often not sufficient, prompting enterprises to choose their
own custom-built systems.
III. MOTIVATION
All of the ERP solutions mentioned in section II cater to
LEs and none of them is suited for SMEs which leads to the
motivation for this research work. Such SMEs have become
23
the core of the introduction of ERP systems due to
globalization, alliances, quality networks and the massive flow
of information across and through SMEs. Adoption threats
focus on the reality that SME companies have limited
resources and specific features that differentiate their situation
from LEs. Existing ERP systems are very complex and some
organization may not adjust to the ERP software [6]. People
are using only 20% functionalities although they are paying
much money [7].
Cloud based ERP [14-15] is a new approach for ERP
deployment that makes use of modern cloud computing
platform and their relevant services to provide and business
more flexibility in process transformation. SAAS cloud
computing provides all services and ensures the availability of
data all the time. The cloud-based ERP software is particular
value to small businesses. Cloud computing would enable a
company’s accounts and other financial information to run in
the cloud thus, preserving it from theft or any other kind of
threat.
IV. SMALL MEDIUM-SIZED ENTERPRISE SECTOR IN
PAKISTAN
SME businesses are companies that have below a certain
minimum revenue, capital or a number of employees.
According to SMEDA [17] statistics, there are around 3.2
million SME businesses in Pakistan. Their average GDP share
is 40% [5]. The standard ERP systems designed for LEs are
very expensive and possess unnecessary features which make
them complex for use in SME’s. SMEs cannot buy software
which costs more than their annual revenue. Therefore, it is
highly important to provide these enterprises a digital solution
which can automate their business activities and is feasible
with cost and functions. In this research work, first the
requirements are gathered from SME’s to analyze what kind
of activities take place in their key business processes and then
a cloud-based ERP solution well-suited to their needs is
proposed and developed.
V. IMPLEMENTATION METHODOLOGY
In this section the detailed implementation steps are
depicted which include requirement gathering, architecture
and technology used, modules of ERP system, the process
flow between them, development and working of cloud-based
ERP system.
A. Requirement Gathering and Analysis
Various SMEs were contacted to get an insight into their
key business activities for development of ERP solution.
Depending upon those activities the ERP modules which were
common in almost all SMEs are Finance and accounting, Sales
and Distribution, Material and Planning, Production and
Human Resources modules were agreed upon for the proposed
system. Requirements were gathered for the intended ERP
system depending on nature of modules. For accounting
module, meeting with professional accountant was held to
make sure the software meets the needs of accounting
efficiently. Requirements about specific modules and their
interconnections were gathered by using SAP ERP system
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 International Journal of Computer Science and Information Security (IJCSIS),
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during internship at Fauji Fertilizers Company at Mirpur
Mathelo, Sindh [18]. SAP manuals were thoroughly studied to
understand the working of SAP focusing on business needs
and activities of SMEs. To understand the business activities
and their workings, carried out in SMEs, various industries
were visited which are: Mehran Cotton Factory Daharki, Kotri
Floor Industry, Khairpur special economic Zone [19], JDW
Sugar Mill Ubaro [20]. SMEDA official website was visited
for a thorough understanding of SMEs. SMEDA is an
association for SME’s in Pakistan which sets standards of
SME’s and keeps the record of SME’s growth in Pakistan. The
requirements were analyzed to be filtered into relevant and
irrelevant requirements. A formal document was prepared
after refinement of requirements.
B. Architecture and Technology
After the requirements were gathered, the architecture and
technologies were decided which fulfill the desired
requirements. In our ERP system we implemented the
predefined ‘Three tier Architecture’ [8] in which the system is
divided in three separate layers.
• Presentation tier.
• Logic tier.
• Data tier
The technologies which were employed for the
implementation of our ERP system for SMEs according to the
3-tier architecture are shown in Fig.
1.
Figure. 1 Technologies for erp system implementation.
C. Modules of Erp System
The modules agreed upon as per the requirements gathered
are as follows.
1) Finance and accounting module: The Erp Finance
Module provides support for financial flexibility and
assessment for companies whose positions are spread across
the globe. The aim of a good financial accounting system is to
provide oversight and coordination of financial information
throughout the organization that is necessary to strategic
decision making. The data base working at the back of finance
module is depicted in Fig. 2 which is consisting of ten tables.
In this module account is the primary table which has relations
with almost all the tables. The following sub-systems are
available in the financial module.
a) Financial accounting: (General Ledger, Receivable
& Payable Accounts, Calculation of Fixed Assets &
24
Depreciation, Projection and Simulation). It gives the ability to
monitor financial accounting information globally within a
multi-company, language & currency global system. The
General Ledger covers all the Financial Accounting System
functions that are required.
b) Treasury: (Cash Management, Treasury Management
and Funds Management).
c) Control: (Budgetary Control, Activity Based Costing,
Overhead Analysis & Control, Product Costing, Profitability
and Analysis).
d) Enterprise management: (Executive Information
System, Benefit Center Reporting, Market Planning).
Figure. 2 Database of finance module
2) Manufacturing(purchase and production planning)
module: A successful manufacturing process should provide
full integration of resource management with multi-mode
manufacturing applications. Fig. 3 depicts the database
working at the backend of the production module which is
consisting of nine tables. Some major sub-systems of this
module are as follows.
a) Material and capacity planning: Such ERP systems
are designed to provide sensitivity to the business needs by
using the full capability of its work / manufacturing centers to
satisfy the rigorous customer requirements. Planners can
model alternative plans using this method.
b) Shop floor control: This helps in shop order
maintenance capability. Orders can be rescheduled forward or
backwards as required. Full Production Reporting is a part of
this System. With labour rates defined, this system acts as
Integrated Cost Accounting and Attendance Data Control
System.
c) Quality management: Such systems monitor quality
control operations from intermediary suppliers to finished
products throughout the enterprise. It facilitates benchmarking
and the use by all operational divisions for product design,
quality assurance information. The data in this section covers
the quality assurance job functions, ISO 9000 certification
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 International Journal of Computer Science and Information Security (IJCSIS),
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enforcement, etc. It assists with the testing of products and
their quality assurance. Product testing sub-system is fully
combined with other systems such as Purchasing, Shop Floor
Control and Inventory Management, thereby ensuring daily
reporting of quality control procedures.
d) Cost management: ERP Packages contain cost
information at various levels to help define value factors and
increasing product costs.
e) Others : Data Management and Change Control,
Configuration Management & Tooling, Just in Time Approach
are also the sub-systems of this module.
Figure. 3 . Database of purchase and production planning module.
3) Material management module: This module facilitates
all aspects of Supply-Management, Planning, Monitoring,
Purchasing, Receiving, Handling of Inventories & Payment of
Bills. Fig. 4 demonstrates the database working at the back of
the material management module consisting of twelve tables
while its sub-modules are listed below.
a) Pre-purchasing activities: The system supports invite
to tender, contract allocation, and product approval. To order
to ensure cost control, the price cap of goods can be
implemented to masters.
b) Purchasing: Purchasing process conducts such as
identifying potential supply outlets for the product review,
sourcing of components, tracking of supplies and payment to
vendors.
c) Vendor Evaluation: Main criteria used in this system
are; price, quality and delivery. Vendors’ evaluation is done
using this data from Purchase Orders, Goods receipt data from
Inventory Management and Inspection results from quality
management.
d) Inventory management: This system helps in
management of stocks on quantity and value basis. This
system monitors stock at various levels; in store, under
inspection, ordered but not received, reserved for a particular
model etc. Most of such system supports cycle counting,
continuous counting, periodic counting etc.
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e) Invoice verification: This provides link between MM
and Finance Module thus allowing processing of material &/or
services invoices, credit memos, discounts etc.
Figure. 4 . Database of material management module.
4) Sales and distribution module: Fig. 5 illustrates the
database working at the backend of the sales and distribution
module which is consisting of twelve tables.The module has
the following sub-systems.
a) Master data management: This sub system stores
data of customers and products that can also be accessed by
accounts department.
b) Order management: It sub-system includes clever
marketing and discount strategies that are followed by
modeling skills to help simulations of' what if.' It also has an
advanced management system of agreements and transfers. It
is an automatic system that assists in sales performance
assessment and fee & incentive estimates.
c) Warehouse management: This sub-system provides
data on the amount of brand stock throughout the organization
in real time. It monitors and records all warehouses inventory
transactions. It also consists of a special feature called
Intelligent Location assignment.
d) Dispatch: This module handles, monitoring due
dates, processing dispatches, supports for transport planning,
inventory update etc.
e) Invoicing: This helps in preparing performa invoices,
sales invoices, credit & debit notes, cancellation of invoices,
discounts etc. This module is integrated with finance module.
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Figure. 5 . Database of sales and distribution module.
f) Pricing: This module helps in price and discount
calculations and generating quotations.
g) Sales support: This module is a database that
maintains information of the customers, prospects,
competitors, their products thereby supporting the existing
business and to develop new business.
Figure. 6 . Process flow diagram of cloud based erp modules.
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h) Transportation: This is a Logistic department
function, which facilitates transportation planning, processing
of freight calculations, freight settlement & freight invoicing.
D. Development of Cloud Based Erp System
The modules were developed and integrated into the final
ERP system. Fig. 6 portrays the process flow diagram our
developed cloud based ERP system. After receiving sales
order from customer, it is send to the planning side of
production department. The production department creates a
job in which details of materials and other information are
added. Then the required materials for production are checked
from inventory. If materials are not available, then purchasing
requisition (PR) is initiated against certain material and
quotations are taken from different vendors. After choosing
the quotation from selected vendor, purchasing order (PO) is
created to buy material for sales order. Then the bill against
certain purchasing order is sent to Finance department. After
paying bill, the material is dispatched in inventory department.
Now the inventory is available for production of order. If the
material is available for certain jobs, then inventory
department issues material for sales order. After processing,
the production is ready now.
Finally, this production is dispatched to the customer and
sales invoice is generated. The customer completes the
payment against certain sales invoice to finance department. In
this way, the sales and purchases are saved in finance
department. On the basis of purchase order and sales invoice,
the accounting and book keeping processes are done by the
system automatically.
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 International Journal of Computer Science and Information Security (IJCSIS),
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so that this data can be helpful for decision makers. To do list

will show today’s task to do list for finance user.
In sales & distribution, add company option is a form for
collecting data about company like its name, contact details
and etc. Add customer is a form for adding the customer. Add
product type is a form for adding products and its types. Add
order is a form for recording orders from the customer. Add
Make to stock is the form to save record for making stock on
demand. Order status shows the status of orders. Sales invoice
is a form to save order details. Sales invoice report shows the
all placed orders. Sales invoice receipt shows the status
payment receipt from the customer.
In material & Planning, add purchasing requisition is a
form which saves the record for purchasing material. Add
goods receipt is a form which collects record for all goods
receipt. Add goods issue is a form which collects record for
issuing of material to production department. Show purchasing
requisition displays all purchasing requisition. Show goods
receipt displays all records of good receipt. Show goods issue
displays all record for goods issue.
In production, the production order is a form in which all
material and other information are stored for certain sales
order. The production report shows all production activities
reports. Production inventory handles all inventory processes.
The interface of the cloud-based ERP home page is shown
in Fig. 8 which is displaying the tabs to navigate the four main
modules of the system.

Figure. 7 . Layout of cloud based erp system for sme industry.

Then the system will show profit & loss statement,

Balance Sheet, income statement, receivable report, payable
report and etc. The owner of industry or manager will be able
to see his financial activities and reports in his dashboard
which can be accessed from anywhere from world via internet.
The ERP system was deployed on the internet server as a
cloud solution.
Figure. 8 . Interface of cloud based erp home page .

E. Working of Cloud Based ERP System For cloud implementation of the developed ERP, a
commercial virtual private server (VPS) was
The layout of the developed cloud-based ERP for SME
purchased. Linux, JDK, SQL database and apache server was
industry of Pakistan is presented in Fig. 7. It shows the
installed on VPS Server. The J2EE code of ERP system was
hierarchical view of the four main modules our cloud-based
converted to WAR File. The WAR file of project was
ERP which are Finance and accounting, Sales and distribution,
uploaded on Apache Server by using FTP. After successful
Material and planning, and Production.
uploading on server we were able to access the ERP on cloud
Finance & accounting module have master data, types of
virtual private server. Fig. 9 depicts the cloud based ERP
Accounts, transaction type, Reporting, Dashboard and to do
working. When the user of ERP requests for data from the
list. In Master data, a form is shown in which master data
cloud, the data is downloaded from the cloud and saved in
about financial detail is collected like financial years, financial
XML file. Then XML file is parsed through ‘XML generator’
terms and etc. In types of accounts, accounts and its types are
and send to the application in required form. The data can be
selected. In types of transaction, the whole financial
seen in table or form as per requirement. If an event is
transaction is defined. Reporting will show all reports related
triggered in ERP like changes in the journal or submit form or
to financial transaction. Dashboard will show centralize data

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another related operation, the related data is uploaded. This
data is converted in XML and send through outgoing request.
Then the file connector uploads this data on the cloud and vice
versa.
1) Reports Generated by Accounts and Finance module:
In reporting of this module, there are number of reports that
our cloud based ERP system dynamically generates. These
reports include tabular as well as visual reports.
Another interesting functionality of our ERP system is
dashboard. This board displays all the summarized
performance of enterprise visually. Cloud based ERP system
displays the account details like top five vendors, cash in hand,
cost, profit etc. via graphs and charts. These graphs are
dynamically updated by our ERP system in order to facilitate
the owner of the company. We have used bootstrap technology
which enables the ERP system to automatically adjust screen
according to device capacity like smart phone, tablet or laptop.

Figure. 9 . Cloud based ERP

Figure. 10 . Visual reports generated dynamically in finance module .

For general Ledger we have included financial Statement from the database which is shown in Fig. 10. This financial
which will be generated automatically by picking up the data statement will be updated after every single transaction done

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 International Journal of Computer Science and Information Security (IJCSIS),
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by the enterprise. Financial statement will include all the
details like sales, expenditure and profit earned. Balance sheet
generated by finance module is shown in Fig. 11 which is the
backbone of business. Whenever investors invest in a
company, they look into their balance sheets to see the growth
of company.
Figure. 11 . Report for balance sheet.
Figure. 12 . To do list interface .
29
The main functionality of this module is dynamically
generated “To do list” shown in Fig. 12. This feature makes it
very easy for the accounting personnel to thoroughly read files
and finalize tasks. To do list will display all the tasks that an
employee has to perform during the day. It increases the
performance of company along with reducing manual
overhead on managers. It will automatically create tasks that
an employee has to perform including payments for purchase
requisition etc. As soon as task is completed, it will be
removed from the task list.
2) Reports generated by sales amd distribution module:
The sales and distribution module generate five types of
reporting including Sales Order, Order Status, Order Delivery,
Order Invoice and Payment Receipt. The sales and distribution
module generates a report to make a stock product that show
order id, sub order id, current date, delivery date. This report
also shows the name of product, quantity of the product and
the total price of the product as shown in Fig. 13.
In order to generate the invoice report user needs to specify
product name quantity, price, vehicle no, date. The invoice
report is shown in Fig. 14. A sales invoice is simply the
request of payment by the customer for goods sold or a service
provided by the seller and is shown in Fig. 15. To make this
request user needs to look the product name, order by the
customer, quantity of the product and the price of the product
to generate a final report of sales invoice.
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depicted in Fig. 16. The x-axis in the graph shows the months
and y-axis shows the number of orders made in those months.
The top 5 purchases with their names and amounts are shown
in Fig. 16.

4) Reports generated by production module:

Two report are generated by production module which are
production order and production inventory. Figure 17 shows
the report generated by the production module of our cloud
based ERP. This report shows the material product id,
current date, production order no, order no, bill material no,
material name of the order that a customer places to buy a
product.

Figure. 13 . Report of make to stock product

3) Reports generated by maerial and planning modeule:

Material and planning module generates four types of reports Figure. 14 . Report of invoice .
which are Purchasing Requisition (PR), Material Receipt,
Inventory, Material Issue. The material and planning module
allows to view the invoices in tabular and graphical format as

Figure. 15 . Details displayed by sales invoice

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test#4, the system generated report was tested. Reports play

important role in ERP system. The system generated report
summarizes every functionality of each module. As there are
number of reports developed in our ERP system. For testing
purpose, we have taken one sample report and tested it. 250
threads were added. So the throughput value was 2.5 t/s,
response time was 3.9s and the received data was 11.49. From
these four tests it is evident that with 250 users the response
time is between 3.4 to 4.3 ms, transactions per milliseconds
are between 2.1 to 3.2 with zero percent error.

TABLE I. SUMMARY OF TESTING

Test Requests Samp Error Response Throug Receiv

# le % Time(ms) hput ed
(Transa (Kb/s)
ctions/m
s)
1 Dashboard 250 0.00% 4.3 2.1 14.69

Figure. 16 . Purchase made graph 2 Forms 250 0.00% 3.4 3.2 10.32
3 sendForms 250 0.00% 3.6 2.9 1.52
4 Reports 250 0.00% 3.9 2.5 11.49

Figure. 17 . Production order report.
F. Testing of the Cloud Based Erp
Performance testing of the developed cloud-based ERP has
been performed using Apache Jmeter. In this regard, ERP
system was uploaded on server. The numbers of threads
(users) were allocated to test the application. The HTTP
requests were sent for different modules. Four tests are being
performed in JMeter. In all tests 250 threads are added and
HTTP request is send. The output includes throughput,
response time, percentage of error and amount of received
data. Zero percent error is observed in all the tests. The Test#1
was conducted for testing centralize dashboard which provides
different executive summaries for decision maker. It provides
2.1 t/ms throughput, 4.3 ms response time and 14.69 kb/s of
received data.
In test #2, form request was tested. As the ERP contains a
large number of forms, therefore one sample form was
selected for testing. Its throughput was 3.2 t/ms, the response
time was 3.4 ms and data was received at the rate of 10.32
kb/s. In test #3, the selected form was submitted to server and
its output was checked. So, its throughput rate was 2.9,
response time was 3.6ms and received data was 1.52 kb/s. In
VI. CONCLUSION
Information technology plays a vital role in the world's
business digitalization. Companies now want to simplify their
business processes. Enterprise resource management programs
therefore matter greatly to them. Existing ERP solutions such
as SAP, ORACLE are far too expensive to use for such
companies, so there is a need for SMEs to have an ERP
system. Our proposed cloud-based ERP focuses specifically
on SMEs businesses and has four main modules which
provide an integrated solution to companies. The developed
ERP system delivers a solution to SMEs in real time,
including voucher types of transactions, placing orders,
shipping them, etc. The system has both graphical and tabular
reports that help the company's owner to monitor its
company's growth remotely through the internet. Sales and
orders are better understood by visual coverage which enables
managers make better decisions. The results of performance
testing are also depicting satisfactory response time and
throughput.
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AUTHORS PROFILE
Amir Mughal is software engineer in Aesthetic Technologies Islamabad
Pakistan. He obtained his BE(Software Engineering) from Mehran
University of Engineering and Technology Jamshoro Sindh, Pakistan.
His research area is to solving SME business and management problem
by using latest technologies so that their business can be scalable and
earn more profit.
Sania Bhatti is working with the Department of Software Engineering,
Mehran University of Engineering and Technology, Jamshoro Sindh,
Pakistan. She obtained her PhD from the University of Leeds, the United
Kingdom in 2010 under the scholarship of the faculty development
program. Her research interests include modelling, simulation,
communication networks and machine learning algorithms. She has
published more than twenty national and international Journal papers
and various international conference papers. She was awarded with two
research grant by Microsoft in the field of Artificial Intelligence as
principle investigator.
Hira Noman is working with the Department of Software
Engineering,Mehran University of Engineering and
Technology,Jamshoro Sindh, Pakistan. She obtained her Masters from
Mehran University of Engineering and Technology, Jamshoro Sindh,
Pakistan in 2014. Her Her research interests include semantic web,
software sustainability and machine learning. She received her B.Eng. in
Software Engineering from Mehran University of Engineering and
Technology, Jamshoro, Sindh Pakistan, in 2009, respectively.
Daniyal Ahmed is pursuing his B.E in the Department of Software
Engineering, Mehran University of Engineering and Technology,
Jamshoro Sindh, Pakistan.
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