ASSIGNMENT #3

NAME: AT
SUBJECT: POM

CASE APPLICATION 1

“PLANNING FOR HOLIDAY SHIPPING AT FEDEX”

QUESTION-ANSWERS:

QUESTION #1:
How can the planning process help FedEx meet the company’s goal of
meeting on-time delivery promises?
ANSWER:
FedEx, is a dependable and all-around firm, has a long history in this industry and is now the best at
delivering logistics, e-commerce, and supply chain management systems, including worldwide express
distribution and supply chain management. The planning process entails determining of FedEx’s company's
targets and the resources required to achieve those objectives. So, through planning process the
organisation will get a good idea of what to expect during the next Christmas peak season. As a result, the
company will plan ahead of time for this difficult period, preventing delays and missed deliveries. Planning
helps FedEx to identify goals clearly and what to do to achieve it. When FedEx has a plan, it gives the
organisation direction and brings people together to achieve shared goals. It's easier to handle time and
money and place the business for success when everyone works together. Therefore, that’s hows planning
process helps FedEx meet the company’s goal of meeting on-time delivery promises.

QUESTION #2:
FedEx noted that inclement weather and last-minute online sales surges impacted the company’s ability
to deliver packages by Christmas. How could planning help overcome unexpected challenges such as
these in the future?
ANSWER:
As planning allows to achieve productivity and precision by planning resources and efficiently controlling
time, so the aim of strategic planning is to define business priorities and determine the tools required to
accomplish them. FedEx lacked planning strategies due to which company’s ability to deliver packages by
Christmas was affected. Therefore through planning process, unexpected challenges can be overcome as
when a company is fully prepared to face challenges then they already expect unexpected challenges to
rise. By following strategies that are planned for different situations or circumstances that can arose; can
help to overcome unexpected challenges. Create an emergency plan and follow it when something goes
wrong. Have a list of what could go wrong with a project or what has gone wrong in the past. Then figure
out the right plan and how you'll handle the problem the next time it arises. Thus, that’s how by planning
company can overcome unexpected challenges in future.

QUESTION-ANSWERS:

QUESTION #3:
Would it be valuable for FedEx to gather competitor intelligence? Why or why
not?
ANSWER:
I think yes, FedEx will benefit from gathering competitor information. This is because by considering the
corporation's competitive edge, there is still stiff competitiveness in the market, and collecting competitor
information will help FedEx keep its competitive advantage. By gathering competitors intelligence it will
help FedEx to consider comparative advantages and weaknesses in comparison to the competitions, also
it will help to understand the opponents present and future strategies and as well as will provide data to
help formulate plans that can give a strategic edge in the future. As competitive intelligence is important,
so It will prove valuable because it will assist the organisation in understanding their competitive
environment, as well as the threats and opportunities it brings. Therefore, it would be valuable for FedEx
to gather competitor intelligence.

QUESTION #4:
What other trends could affect the shipping industry in the future?
ANSWER:
The shipping industry is constantly evolving and transforming in order to satisfy the demands of the
commercial marketplace and becoming more innovative and cost-effective. It is a massive and diverse
industry that is increasingly influenced by global developments as well as advancements in technology,
products, and fuels. There are many trends that are a threat to shipping industry Some trends that could
affect the shipping industry in the future include:
 Decarbonization of shipping and regulatory system.
 Digital censoring.
 Larger megaships.
 Blockchain technology.
 The health of the ocean.
 Computer misuse and cyber-attacks.
 Corruption.
 The Blue Economy.
 Trading habits changing.
 Nation - wide global downturn.