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ServiceNow Certified System Administrator CSA Practice Test Set 5
ServiceNow Certified System Administrator CSA Practice Test Set 5
Options are :
Busienss Services
Computers x
Users
(Correct)
Applications
Answer :Users
Tools Topicsx
When the UI Actions Active box is checked, the UI Action is running and visible unless there
is
Options are :
Options are :
Records
(Correct)
Field
Tables
Answer :Records
x
Which statement best describes reason for Templates creation to be restricted to select
groups?
Options are :
Since it can be used to by-pass process, like mandatory fields, UI policies, etc.
(Correct)
Answer :Since it can be used to by-pass process, like mandatory fields, UI policies, etc.
Tools Topicsx
Options are :
Options are :
approver
(Correct)
user_approver
Answer :approver
Options are :
Options are :
secure_access
security_admin
(Correct)
acl_admin
admin
Answer :security_admin x
Which two options are available in the Form Designer's Page Header component?
Options are :
Select Table
(Correct)
Select Layout
Select View
(Correct)
Options are :
Which UI action saves information for a new record and leaves the form?
Options are :
Delete
x
Update
Save
Submit
(Correct)
Answer :Submit
Options are :
Footer Frame
Content Frame
(Correct)
Banner Frame
(Correct)
Application Navigator
(Correct)
SaaS
IaaS
aPaaS
(Correct)
Answer :aPaaS
x
Dashboards may be responsive or non-responsive, but are set as non-responsive by default.
Responsive dashboards require the activation of the following plugin:
Options are :
Performance Analytics
(Correct)
Advanced Analytics
Advanced Reporting
Interactive Dashboard
Options are :
Right-click in a row's cell to see a menu with actions related to the values that cell, such filtering
options, assigning tags and more.
x
ToolsClick the list context menu icon next to the title of the list to access options related to viewingTopics
and
filtering the entire incident list.
None of above.
Click the column context menu icon in the desired column header to display actions related to that
column, such as creating quick reports, configuring the list, and exporting data.
(Correct)
Answer :Click the column context menu icon in the desired column header to display actions related
to that column, such as creating quick reports, configuring the list, and exporting data.
Which tool s a conversational bot platform that provides assistance to help users obtain
information, make decisions, and perform common work tasks
Options are :
Virtual Agent
(Correct)
AI
Connect Chat
What is the different between Additional Comments and Work Notes on a form?
Options are :
Work Notes are visible to users with itil role and Additional Comments are avisible to all users
accesing the record.
(Correct)
Both are same just different labels
Tools Topicsx
Additional Comments are visible to users with itil role and Work Notes are avisible to all users
accesing the record.
Answer :Work Notes are visible to users with itil role and Additional Comments are avisible to all
users accesing the record.
Options are :
Options are :
Options are :
Options are :
Open the List Context Menu then select View. Then select the name of the desired view.
(Correct)
Open the Column Context Menu and then select View. Then select the name of desired view list.
Answer :Open the List Context Menu then select View. Then select the name of the desired view.
Options are :
x
The matching table-level and field-level ACL rules must either evaluate to true.
(Correct)
The user must have one of the roles in the required roles list. If the list is empty, this condition
evaluates to true.
The script must evaluate to true or return an answer variable with the value of true.
Answer :The matching table-level and field-level ACL rules must either evaluate to true.
Tools Topicsx
Options are :
Servicenow catalog flow can create request and associate only items.
From an incident flow, you can create a request, and associate the request with the incident.
(Correct)
Service Catalog flow does not create request but only creates incidents.
Answer :From an incident flow, you can create a request, and associate the request with the incident.
What is the best practice to delete roles that are assigned to the group from a user record?
Options are :
Answer :You must remove the user from the group record
How does Flow Designer open when selected from Filter Navigator?
Options are :
In Content Frame
In new tab
(Correct)
In Chrome
In new window
Which of the following customization and branding options include in instance branding?
Options are :
Work notes are only visible to fulfillers and are not available to external users or customer.
Additional comments is customer visible.
(Correct)
Additional comments are only visible to fulfillers and are not available to external users or
customer. Work notes is customer visible.
Worknotes are not logged into activity log as it's only for itil role.
Answer :Work notes are only visible to fulfillers and are not available to external users or customer.
Additional comments is customer visible.
Which feature is to design and build automated conversations that help your users quickly
obtain information, make decisions, and perform common work tasks?
Options are :
Connect Chat
ToolsKnowledge Topicsx
Live Feeds
Virtual Agent
(Correct)
Options are :
x
The condition must evaluate to false.
The matching table-level and field-level ACL rules must both evaluate to true
(Correct)
The script may not answer variable with the value of true
Only field-level has to evaluate to true and table-level does not have evaluate to true.
Answer :The matching table-level and field-level ACL rules must both evaluate to true
Options are :
Ready
Published
(Correct)
Complete
Received
Answer :Published
Which
Toolsstatement describes what metric can do? Topicsx
Options are :
Measure SLAs
None
Options are :
Options are :
Options are :
Options are :
Group, Column, CI
Options are :
Order guide submits multiple service catalog requests that generates several items.
Order guide submits multiple service catalog requests that generates one item.
None
Order guide submits a single service catalog request that generates several items.
(Correct)
Answer :Order guide submits a single service catalog request that generates several items.
Options are :
None
Event Registry records all system events and Event Logs to automate other activities like
notifications.
Event Log records all system events and Event Registry to automate other activities like
notifications.
(Correct)
Answer :Event Log records all system events and Event Registry to automate other activities like
notifications.
The components of the Application Navigator, the panel on the left side, are based upon your
assigned role(s).
Displays information, such as lists, forms, dashboards, knowledge bases, and service catalogs
depending on where you navigate within the platform
(Correct)
Answer :Displays information, such as lists, forms, dashboards, knowledge bases, and service
catalogs depending on where you navigate within the platform
Options are :
None
Answer :Provides access to all applications and the module they contain
Options are :
x
Forms and lists accessed
Catalog items
Homepages visited
Options are :
ACL
Role
(Correct)
System
Rights
Answer :Role
Options are :
Approver
Fulfiller
Requester
(Correct)
System Administrator x
Answer :Requester
Options are :
admin
elevate_admin
security admin
(Correct)
hi_admin
Options are :
User Menu
Breadcrumbs
(Correct)
Column Heading
Search
Answer :Breadcrumbs
Which are the three components tha tmake up a filter condition for a list?
Options are :
Field
(Correct) x
None of above
Operator
(Correct)
Value
(Correct)
Answer :Field
Operator
Value
Options are :
Specialized users
Admin users
All users
(Correct)
Itil users
Options are :
What do you configure to show or hide fields from a view and change the list column order?
Options are :
List Editor
List Layout
(Correct)
List Configuration
List View
Options are :
Admin
Impersonate user
(Correct)
ToolsService Catalog Topicsx
ATF
Options are :
Options are :
String
(Correct)
Reference
(Correct)
Choice
(Correct)
True/False
(Correct)
Answer :String
Reference
Choice
True/False
Form Layout
(Correct)
Workflow Editor
x
Which statement best describes Form Designer's Sections?
Options are :
Sections are used to all fields on the form under main section.
Sections are used to break up the form and group like information together.
(Correct)
Answer :Sections are used to break up the form and group like information together.
Options are :
Edit button
(Correct)
New button
Select button
ToolsNone of the above Topicsx
Answer :Edit button
Which statement be describes what occurs after clicking Submit button on a new form?
Options are :
Save changes on an existing record and return to the previously viewed page
Save changes on a new form and return to the previously viewed page
(Correct)
Answer :Save changes on a new form and return to the previously viewed page
If you make a changes to an existing record and then attemp to leave the form using web
browser's Back button, what happens?
Options are :
You will be promoted a message asking if you want to reload the form to it's reoriginal state.
You will be prompted with a message asking if you are using you want to leave the record without
saving.
(Correct)
The form will be automatically saved and prompt a message saying record has been saved.
The record changes will be discarded and prompt user a message saying changes has been lost.
Answer :You will be prompted with a message asking if you are using you want to leave the record
without saving.
Tools Topicsx
When you change Settings (from Settings icon in banner frame), what does it configure?
Options are :
The Task (task) table is one of ServiceNow's core table and provides a series of standard
fields used on each of the tables that extend it, such as __________
Options are :
User
Group
Incident
(Correct)
Problem
(Correct)
Answer :Incident
Problem
Options are :
ToolsGroup names are unique in ServiceNow. Topicsx
Options are :
Automatically assign the correct category, priority and assignement group based on the record's
short description.
(Correct)
The incident created gets the right attention and SLA it deserves.
(Correct)
Answer :Automatically assign the correct category, priority and assignement group based on the
record's short description.
The incident created gets the right attention and SLA it deserves.
Which platform feature can be used to determine the relationships between field in an
Import Set table to field in an existing ServiceNow table?
Options are : x
B. Data Sources
C. Transform Map
(Correct)
D. Cl RelationshipBuilder
}) (current, previous);
Constructor
Anonymous
Self-invoking
(Correct)
Answer :Self-invoking
Take Quiz :
Also Read : ServiceNow Certified System Administrator Practice Exam 2019 Set 6
Options are :
From the list below, identify one reason an application might NOT be a good fit with
ServiceNow. The application:
Tools are :
Options Topicsx
Which one of the following is NOT a method used for logging messages in a server-side
script for a privately- scoped application?
Options are :
A.gs.log()
(Correct)
D. gs.debug()
B. gs.error()
C. gs.warn()
Answer :A.gs.log()
Take Quiz :
x
Also Read : ServiceNow Certified CIS CSM Test Exams (New York Release) Set 5
Which of the following is NOT a trigger type in Flow Designer?
Tools Topicsx
Options are :
C. Record
D. Schedule
B. Application
A.Outbound Email
(Correct)
Options are :
A.List choice
B. Form button
D. Form choice
(Correct)
Options are :
B. The execution order for a UI Policy's Scripts and Actions is determined at runtime
Take Quiz :
What is a Module?
Options are :
C. A way of helping users quickly access information and services by filtering the items in the
Application Navigator
A. The functionality within an application menu such as opening a page in the content frame or a
separate tab or window
(Correct)
Answer :A. The functionality within an application menu such as opening a page in the content frame
or a separate tab or window x
To see what scripts, reports, and other application artifacts will be in a published
application:
Options are :
D. Open the artifact records individually to verify the value in the Application field
Answer :C. Examine the Application Files Related List in the application to be published
Which method call returns true only if the currently logged in user has the catalog_admin
role and in no other case?
Options are :
Tools Topicsx
D. g_user.hasRoleFromList('catalog_admin')
A.g_user.hasRole('catalog_admin')
B. g_user.hasRoleExactly('catalog_admin')
(Correct)
C. g_user.hasRoleOnly('catalog_admin')
Take Quiz :
Also Read : ServiceNow Certified System Administrator CSA Practice Test Set 6
Which one of the following is NOT a debugging strategy for client-side scripts?
Options are :
C. jslog()
(Correct)
A. g_form.addInfoMessage()
B. Field Watcher
D. gs.log()
If the Create module field is selected when creating a table, what is the new module's
default behavior?
Tools Topicsx
Options are :
B. Open a link to a wiki article with instructions on how to customize the behavior of the new
module
Options are :
Answer :C. From the most specific match to the most generic match
Take Quiz :
Also Read : ServiceNow Certified CIS CSM Test Exams (New York Release) Set 1 x
Which of the following objects does a Display Business Rule NOT have access to?
Tools Topicsx
Options are :
D. current
B. GlideSystem
A. previous
(Correct)
C. g_scratchpad
When configuring a module, what does the Override application menu roles configuration
option do?
Options are :
B. Self-Service users can access the module even though they do not have roles
A. Users with the module role but without access to the application menu access the module
(Correct)
C. Admin is given access to the module even if Access Controls would ordinarily prevent access
D. Users with access to the application menu can see the module even if they don't have the
module role
Answer :A. Users with the module role but without access to the application menu access the module
x
Which of the following are true for reports in ServiceNow? (Choose three.)
Options are :
Take Quiz :
Also Read : ServiceNow Certified System Administrator CSA Practice Test Set 5
Tools Topicsx
Which of the following features are available to Global applications? (Choose two.)
Options are :
D. Flow Designer
(Correct)
C. Delegated Development
B. Source Control
x
Answer :D. Flow Designer
A. Automated Test Framework
It is best practice to define the business requirements and the process(es) an application
will manage as part of the application development plan. What are some of the
considerations to document as part of the business process?
Options are :
When configuring the content of an Email Notification, which syntax should be used to
reference the properties of an event triggering the Notification?
Tools Topicsx
Options are :
C. ${property name>.getDisplayValue()}
D. ${gs.}
A.${event.}
(Correct)
B. ${current.}
Answer :A.${event.}
Take Quiz :
Also Read : ServiceNow Certified System Administrator CSA Practice Test Set 3
Options are :
A. 3, one for an application's user modules, one for an application's administrator modules, and
one for the ServiceNow administrator's modules
C. 2, one for an application's user modules and one for an application's administrator modules
B. Script Includes
(Correct)
A.Business Rules
C. Client Scripts
D. Access Controls
Options are :
A.workflow.scratchpad
D. GlideSystem object(gs)
Take Quiz :
D. The response from the provider indicating there is no data to send back
Options are :
B. Any Business Rule can read, write, delete, and update from the table
C. Only artifacts in the table's application can read from the table
A. The table and its data are not accessible using web services
Answer :D. All application scopes can read from the table
A. Administrators can grant non-admin users the ability to develop global applications
(Correct)
B. Administrators can specify which application file types the developer can access.
Answer :A. Administrators can grant non-admin users the ability to develop global applications
Take Quiz :
Options are :
How must Application Access be configured to prevent all other private application scopes
from creating configuration records on an application's data tables? x
Options are :
C. Set the Accessible from field value to This application scope only and de-select the Allow
access to this table via web services option
A. You must create Access Controls to prevent all other application scopes from creating
configuration records on an application's data tables rather than using Application Access
D. Set the Accessible from field value to This application scope only
(Correct)
B. Set the Accessible from field value to All application scopes and de-select the Can create an
option
Answer :D. Set the Accessible from field value to This application scope only
Options are :
Answer :D. Create sample code for sending REST requests to ServiceNow
Take Quiz :
When configuring an Access Control which has no condition or script, which one of the
following statements is NOT true?
Options are :
Answer :D. table.id will grant access to a specific record on the table
Tools Topicsx
Recommended Reading
☯ ServiceNow Certified CIS CSM Test Exams (New York Release) Set 3
☯ ServiceNow Certified CIS CSM Test Exams (New York Release) Set 9
☯ ServiceNow Certified CIS CSM Test Exams (New York Release) Set 6
x
☯ ServiceNow Certified System Administrator Practice Exam 2019 Set 11
☯ ServiceNow Certified CIS CSM Test Exams (New York Release) Set 7
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