ServiceNow Certified System Administrator CSA Practice Test Set 4

Tools Topics
1. ServiceNow Certified System Administrator CSA Practice

Test Set 4
ServiceNow Certified System Administrator CSA

Practice Test Set 4
Which of the following are Data management plugins? Select 3 Answers from the below
options.
Options are :
Many to Many task relations

(Correct)
Schema map
Data Archiving
(Correct)
Table cleaner
Database Rotations
(Correct)
Answer :Many to Many task relations

Data Archiving
Database Rotations
x
Topicsx
ToolsWhat actions can you do with Flow Designer? Select 3 Answers from the below
(Paris)
options.
Options are :
Look up and delete multiple existing records as a single action

(Correct)
Define when the flow is performed
Duplicate an action or subflow within a flow

(Correct)
Test a flow, subflow, or action in the background

(Correct)
Answer :Look up and delete multiple existing records as a single action

Duplicate an action or
subflow within a flow
Test a flow, subflow, or action in the background
Which search feature can be used to help narrow down search results in ServiceNow?
Options are :
Context Finder
Containers
Wildcard Characters
(Correct)
Platform Locators
Answer :Wildcard Characters
Where can you navigate to see the notifications that are currently defined on the Now
Platform?
Options are :
System Definitions > Notifications
System Notification > Email > Notifications

(Correct)
Notifications > Email > System Notifications
System Notifications > Definitions
Answer :System Notification > Email > Notifications
x
Tools Topicsx
Which of the following are true statement about user impersonation? Select 2 Answers from
the below options.
Options are :
The impersonation option is not visible in the mobile view of the platform
(Correct)
When impersonating another user, the administrator does not have the same access to what the
user can access in the system
Administrators can impersonate other authenticated users but cannot view impersonation logs
Users with impersonator role cannot impersonate admin users

(Correct)
Answer :The impersonation option is not visible in the mobile view of the platform
Users with
impersonator role cannot impersonate admin users
What ServiceNow feature can be used to begin the creation of an application?
Options are :
IntegrationHub
System Dictionary
Guided Application Creator

(Correct)
Configuration Management Database (CMDB)
Answer :Guided Application Creator
Which tool is used to determine relationships between fields in an import set and an
existing table?
Options are :
Target Table
x
Coalesce
Import Set
Tools Topicsx
Transform map
(Correct)
Answer :Transform map
(Paris) What variable type should be used to allow uploading an attachment from a question
in a catalogue item?
Options are :
Reference
Attachment
(Correct)
HTML
URL
Answer :Attachment
In which Visual Task Board type are the tasks in the list updated when cards are edited or
change lanes?
Options are :
Freeform
List
x
Guided
(Correct)
Flexible
Tools :Guided
Answer Topicsx
The CMDB is the authoritative source of what information? Select 3 Answers from the below
options.
Options are :
Contents of all server and application configuration files
Owner
(Correct)
Contact
(Correct)
Server log files
Support group
(Correct)
Answer :Owner
Contact
Support group
What are the 3 types of Flow Designer triggers? Select 3 Answers from the below options.
Options are :
Application-based
(Correct)
Schedule-based
(Correct)
Role-based
Work-based
x
Record-based
(Correct)
Answer :Application-based
Schedule-based
Record-based
Tools Topicsx
(Paris) To provide added security, no user can have both of the explicit roles. What are the
two roles? Select 2 Answers from the below options.
Options are :
snc_internal
(Correct)
snc_external
(Correct)
sn_si.special_access
sn_si.external
Answer :snc_internal
snc_external
What do you configure to instruct fields how to behave on a form when a UI policy is
triggered?
Options are :
UI Policy Action
(Correct)
Client Script
Data Policy
UI Actions
Answer :UI Policy Action
Which of the following are the different ways to create a favourite? Select 3 Answers from
Tools
the below options. Topicsx
Options are :
Select the personalisation gear icon
Drag an individual record to the Favorites tab

(Correct)
Select the star of its corresponding section
Select the star of its corresponding application or module

(Correct)
Drag the breadcrumbs of a filtered list to the Favorites tab

(Correct)
Answer :Drag an individual record to the Favorites tab

Select the star of its corresponding
application or module
Drag the breadcrumbs of a filtered list to the Favorites tab
What are the different Schema relationship types that are supported for tables? Select 4
Answers from the below options.
Options are :
Referencing
(Correct)
Referenced by
(Correct)
Extending
(Correct)
Extended by
(Correct)
Depended by
Depending
Answer :Referencing
Referenced by
Extending
Extended by
Which of the following field types do have one-to-many relationship? Select 3 Answers from
the below options.
Options are :
Glide List
(Correct)
Choice Field
Document ID fields
(Correct)
x
Reference fields
(Correct)
Name-Value Pairs
Answer
Tools :Glide List
Document ID fields
Reference fields Topicsx
Where does the System Administrator navigate to edit a catalogue item?
Options are :
Service Catalogs
Maintain Items
(Correct)
Create Incident
Service Portal
Answer :Maintain Items
Each ServiceNow solution provides its own guided setup. When implementing IT Service
Management (ITSM), where would you navigate to update Now Platform user interface
branding, including the company logo and colours? Select 2 Answers from the below
options.
Options are :
System Properties > My Company
Guided Setup > ITSM Guided Setup

(Correct)
Team Development > Properties x

System Properties > Basic Configuration UI16
(Correct)
Answer :Guided Setup > ITSM Guided Setup

System Properties > Basic Configuration UI16
Tools Topicsx
What form view is displayed when clicking on the reference icon of a field in a form?
Options are :
Self Service
Service Portal
VTB
Sys_popup
(Correct)
Answer :Sys_popup
Which role can switch their form view?
Options are :
task_editor
service_viewer
personalize_form
view_changer
(Correct)
Answer :view_changer
What are the different types of Client Scripts that are supported in ServiceNow? Select 4
x
Options are :
ToolsOnDelete() Topicsx
OnLoad()
(Correct)
OnSubmit()
(Correct)
OnCellEdit()
(Correct)
OnSave()
OnChange()
(Correct)
Answer :OnLoad()
OnSubmit()
OnCellEdit()
OnChange()
Which of the following are true statement about the admin role? Select 3 Answers from the
below options.
Options are :
Non-admin users cannot add a user to a group that contains the admin role
(Correct)
A user with only the user_admin role can grant the admin role to other users
A user with only the security_admin role can add a user to a group that contains the security_admin
role
A user with only the admin role cannot grant the security_admin role to other users
(Correct)
To grant the admin role to a user, the granting user must also have the admin role.
(Correct)
Answer :Non-admin users cannot add a user to a group that contains the admin role
A user with only
the admin role cannot grant the security_admin role to other users
To grant the admin role to a user,
the granting user must also have the admin role.
x
What
Toolsfunctionality can you use to track the amount of time that a task has been open, to x
Topics
ensure that tasks are completed within an allotted time?
Options are :
Approvals
Inactivity monitors
Service Level Agreements

(Correct)
Assignment rules
Answer :Service Level Agreements
Which menu does provide options related to viewing, configuring, creating favourites and
saving form data?
Options are :
Form Column Menu
Form Context Menu

(Correct)
Form Personalisation Menu
Form Layout Menu
Answer :Form Context Menu
Who can add or remove widgets in a dashboard? Select 3 Answers from the below options.
Options are :
Users with view access to the dashboard
Users with report_admin role
Users with dashboard_admin role

(Correct)
Dashboard owner
(Correct)
Users with edit access to the dashboard

(Correct)
Answer :Users with dashboard_admin role

Dashboard owner
Users with edit access to the dashboard
x
Tools Topicsx
Lists provide context menus at three different levels. What are the names of those context
menus? Select 3 Answers from the below options.
Options are :
List fields context menu

(Correct)
List title menu

(Correct)
List filter context menu
List column context menu

(Correct)
List description menu
Answer :List fields context menu

List title menu
List column context menu
Notifications in the Now Platform occur through which of the following methods? Select 3
Options are :
Workplace Chat
SMS
(Correct)
Virtual Agent
Email
(Correct)
Meeting Invitation
(Correct)
Answer :SMS
Email
Meeting Invitation
Which elevated role is required to modify access control rules?
x
Options are :
admin
Toolsacl_admin Topicsx
security_admin
(Correct)
business_rule_admin
Answer :security_admin
What is created when an order is placed for a catalogue item? Select 3 Answers from the
below options.
Options are :
A Request (REQ) record

(Correct)
One or more Service Catalog Task (SCTASK) records

(Correct)
A Requested Item (RITM) record

(Correct)
A Variable
A Variable Set
Answer :A Request (REQ) record

One or more Service Catalog Task (SCTASK) records
A Requested
Item (RITM) record
What are the two options to define the fulfilment process for a service catalogue item?
Select 2 Answers from the below options.
x
Options are :
Flow
(Correct)
Tools Topicsx
Workflow
(Correct)
Plan
Roadmap
Answer :Flow
Workflow
What do access control list rules specify? Select 2 Answers from the below options.
Options are :
The relationship between the object and the operation
The operation required to access the object
The permissions required to access the object

(Correct)
The object and operation being secured

(Correct)
Answer :The permissions required to access the object

The object and operation being secured
Which user authentication method is used when it authenticates the user name and
password configured in identity providers that have a matching user account in the
ServiceNow instance?
Options are :
Local database
x
Digest Token
External Single Sign-on (SSO)

(Correct)
ToolsMulti-factor Topicsx
Answer :External Single Sign-on (SSO)
Where do you navigate in the Now Platform to see a list of catalogue items?
Options are :
Service Catalog > Open Records > Items
Item Designer > Administration > All Items
Service Catalog > Catalog Definitions > Maintain Items

(Correct)
Self-Service > Service Catalog
Answer :Service Catalog > Catalog Definitions > Maintain Items
What is the main language used for scripting in ServiceNow?
Options are :
Jelly
AngularJS
Java
JavaScript
(Correct)
Answer :JavaScript
What role is required for a user to create or update access control rules?
Tools Topicsx
Options are :
sn_sec_int.admin
security_admin
(Correct)
sn_sec_cmn.admin
sn_si.admin
Answer :security_admin
Which of the following are database view limitations? Select 3 Answers from the below
options.
Options are :
In a clone request, database view tables cannot be added as a data preserver

(Correct)
Database views cannot be created on tables that participate in table rotation

(Correct)
The ‘where’ clauses defined in the database view cannot be based on indexed fields
It is not possible to edit data within a database view

(Correct)
Answer :In a clone request, database view tables cannot be added as a data preserver
Database
views cannot be created on tables that participate in table rotation
It is not possible to edit data
within a database view
What is Configuration Management Database (CMDB)?
Options are :
Components of an infrastructure required to deliver a product or service
A table that contains a specific type or group of CIs that share common attributes
A set of tools and databases that are used to manage an organizations configuration data
A database used to store configuration records throughout their lifecycle

(Correct)
Answer :A database used to store configuration records throughout their lifecycle
x
Tools Topicsx
Which of the following is an example of a base table that is extended but itself is not
extending another table?
Options are :
Task [task]
(Correct)
Change Request [change_request]
Business Service [cmdb_ci_service]
Incident [incident]
Answer :Task [task]
Which of the following are possible methods of populating a knowledge base with
knowledge articles? Select 3 Answers from the below options.
Options are :
Integrating with a WebDAV compliant source

(Correct)
Creating articles directly in the ServiceNow platform

(Correct)
Importing Microsoft Word files

(Correct)
Via e-mail to a defined knowledge e-mail address
Answer :Integrating with a WebDAV compliant source

Creating articles directly in the ServiceNow
platform
Importing Microsoft Word files
What are the reasons organisations fail to complete implementation or realise business
value from the CMDB? Select 3 Answers from the below options.
Options are :
Unknown Configuration Items

(Correct)
Inconsistent data quality

(Correct)
Ill-defined relationships among Configuration Items

(Correct)
x
Too many non-IT Configuration Items
Answer :Unknown Configuration Items

Inconsistent data quality
Ill-defined relationships among
Configuration Items
Tools Topicsx
In which section of the email notification configuration can you make the notification
subscribable by users?
Options are :
What it will contain
Who will receive

(Correct)
What Digest will contain
When to send
Answer :Who will receive
Which of the following are the UI actions in a form? Select 3 Answers from the below
options.
Options are :
Form buttons
(Correct)
Form relationships
Form access
Form context menu items (right-click the header)

(Correct)
Form links (Related Links in a form)

(Correct) x
Answer :Form buttons
Form context menu items (right-click the header)
Form links (Related Links in a
form)
Tools can you enable or disable form tabs in the platform?
Where Topicsx
Options are :
Form Designer
Form Layout
Application Navigator
System Settings
(Correct)
Answer :System Settings
Which of the following are valid report sharing options? Select 4 Answers from the below
options.
Options are :
Add to dashboard
(Correct)
Publish
(Correct)
Clone
Add to homepage
Schedule
(Correct)
Export to PDF
(Correct)
Answer :Add to dashboard

Publish
Schedule
Export to PDF
x
What are the three main screen elements of the Now Platform User Interface? Select 3
Tools Topicsx
Options are :
Application Navigator
(Correct)
Application frame
Content frame
(Correct)
Banner frame
(Correct)
Banner content
Answer :Application Navigator

Content frame
Banner frame
By default, a report is shared with:
Options are :
All roles
The report creator only

(Correct)
All users and groups
Only groups that the report creator belongs to
Answer :The report creator only
What service catalogue component does allow for multiple catalogue items to be logically
grouped as one request? x
Options are :
Tools Topicsx
Order Guide
(Correct)
Catalogue Item
Record producer
Variable Set
Answer :Order Guide
The Now Platform is an example of which cloud computing model?
Options are :
Application Platform-as-a-Service (aPaaS)

(Correct)
Software-as-a-Service (SaaS)
Infrastructure-as-a-Service (IaaS)
Platform-as-a-Service (PaaS)
Answer :Application Platform-as-a-Service (aPaaS)
When using Form Designer, icons presented on each field include which of the following?
Select 3 Answers from the below options.
Options are :
Remove icon
(Correct)
Field icon
Reference icon
Handle icon
(Correct)
Edit icon
(Correct)
Answer :Remove icon

Handle icon
Edit icon
x
Tools Topicsx
(Paris) What are the benefits of using Multisource CMDB? Select 3 Answers from the below
options.
Options are :
Revert CMDB data integration from a specific discovery source

(Correct)
Visualise the source of attribute values, for each discovery source and at the attribute level
(Correct)
Control CI updates at the discovery source and CI attribute level

(Correct)
Complicate data management and data quality by querying on Multisource CMDB data
Answer :Revert CMDB data integration from a specific discovery source

Visualise the source of
attribute values, for each discovery source and at the attribute level
Control CI updates at the
discovery source and CI attribute level
Which ServiceNow product does provide the ability to quickly integrate with 3rd party
applications without scripting?
Options are :
Visual Task Boards
Flow Designer
IntegrationHub
(Correct)
Service Portal
Answer :IntegrationHub
What source type should be used when creating a report from a dataset with pre-defined
conditions?
Options are :
External import
Table
x
Data source
(Correct)
MetricBase
Tools :Data source
Answer Topicsx
Which of the following branding features can be configured? Select 4 Answers from the
below options.
Options are :
Navigator background and text colours

(Correct)
Banner image, text and colours

(Correct)
Navigator position
Navigator responses
Browser tab title

(Correct)
System date/time formatting

(Correct)
Answer :Navigator background and text colours

Banner image, text and colours
Browser tab title
System date/time formatting
Which module does display a list of tasks assigned to a user’s group, but not yet assigned to
an individual user?
Options are :
My Teams Work
x
My Groups Tasks
My Teams Tasks
ToolsMy Groups Work
(Correct) Topicsx
Answer :My Groups Work
In what order are access controls evaluated?
Options are :
First at the Table-level (most specific to most general), then at the Field-level (most specific to
most general)
(Correct)
Table-level and Field-level are evaluated together, simultaneously
First, at the Field-level (most specific to most general), then at the Table-level (most specific to
most general)
Table-level and Field-level are evaluated separately and independently
Answer :First at the Table-level (most specific to most general), then at the Field-level (most specific
to most general)
From the end user's perspective, how are the products and services in the service catalogue
organised?
Options are :
Tickets and Requests
Incidents and Problems

x
Tasks and Subtasks
Categories and Subcategories

(Correct)
Tools :Categories and Subcategories
Answer Topicsx
What Flow Designer benefit does correspond to extending flow content by subscribing to
IntegrationHub or installing spokes?
Options are :
Scalable
(Correct)
Repeatable
Centralised
Robust
Answer :Scalable
Which of the following do run scripts client-side? Select 2 Answers from the below options.
Options are :
Script Include
Business Rule
Client Script
(Correct)
UI Policy
(Correct)
Answer :Client Script

UI Policy
What type of relationship is recommended between Incident and SLA tables to report on
incidents resolved by SLA per incident category?
Tools Topicsx
Options are :
One-to-Many
Many-to-Many
Database Views
(Correct)
Extensions
Answer :Database Views
What is a good way to privately suggest an article revision to the knowledge manager from
the Service Portal?
Options are :
Rate article
Leave comments
Flag article
(Correct)
Edit article
Answer :Flag article
Which one of the following is true for a table with the "Allow configuration" Application
Access option selected?
Options are :
D. Out of scope applications can add new tables to the scoped application
B. Any user with the application's user role can modify the application's scripts
C. Out of scope applications can create Business Rules for the table
(Correct)
A. Only the in-scope application's scripts can create Business Rules for the table
Answer :C. Out of scope applications can create Business Rules for the table
Which of the following objects does a Display Business Rule NOT have access to?
Options are :
A.previous
(Correct) x
C. g_scratchpad
D. current
Tools Topicsx
B. GlideSystem
Answer :A.previous
Take Quiz :
Also Read : ServiceNow Certified CIS CSM Test Exams (New York Release) Set 8
Which one of the following is NOT required to link a ServiceNow application to a Git
repository?
Options are :
B. URL
D. Application name
(Correct)
A.Password
C. User name
Answer :D. Application name
When working in the Form Designer, configuring the label of a field in a child table changes
the label on which table(s)? x
Options are :
ToolsC. parent table Topicsx
A. base table
B. child table
(Correct)
D. all tables
Answer :B. child table
In an Email Notification, which one of the following is NOT true for the Weight field?
Options are :
B. A Weight value of zero means that no email should be sent

(Correct)
D. A Weight value of zero means the Notification is always sent when the Notification's When to
send criteria is met
A. Only Notifications with the highest weight for the same record and recipients are sent
C. The Weight value defaults to zero
Answer :B. A Weight value of zero means that no email should be sent
Take Quiz :
Also Read : ServiceNow Certified System Administrator CSA Practice Test Set 2
x
A scoped application containing Flow Designer content dedicated to a particular
application is called a(n):
Tools Topicsx
Options are :
C. Action Way
A. Spoke
(Correct)
D. Flow
B. Bundle
Answer :A. Spoke
Which one of the following is true for GlideUser (g_user) methods?
Options are :
D. Can be used in Business Rules, and Scripts Includes
B. Can be used in Business Rules only
A. Can be used in Client Scripts and UI Policies only

(Correct)
C. Can be used in Client Scripts, UI Policies, and UI Actions
Answer :A. Can be used in Client Scripts and UI Policies only
Identify the incorrect statement about Delegated Development in ServiceNow.
Options are :
C. Administrators can grant the developer access to script fields.
D. Administrators can grant the developer access to security records.
B. Administrators can specify which application file types the developer can access.
A. Administrators can grant non-admin users the ability to develop global applications
(Correct)
Answer :A. Administrators can grant non-admin users the ability to develop global applications
Take Quiz :
x
Tools Topicsx
Modules must have a Link type. Which one of the following is a list of Link types?
Options are :
D. Assessment, List of Records, Content Page, Roles
B. Assessment, List of Records, Separator, Timeline Page

(Correct)
A.List of Records, Separator, Catalog Type, Roles
C. List of Records, Content Page, Order, URL (from arguments:)
Answer :B. Assessment, List of Records, Separator, Timeline Page
Which objects can be used in Inbound Action scripts?
Options are :
D. current and producer
A.current and previous
B. current and email

(Correct)
C. current and event
Answer :B. current and email
Which of the following statements does NOT apply when extending an existing table?
Options are :
A. The parent table's Access Controls are evaluated when determining access to the new table's
records and fields
D. You must script and configure all required behaviors

(Correct)
B. The new table inherits the functionality built into the parent table x
C. The new table inherits all of the fields from the parent table
Answer :D. You must script and configure all required behaviors
Tools Topicsx
Take Quiz :
Also Read : ServiceNow Certified System Administrator Practice Exam 2019 Set 8
When configuring the content of an Email Notification, which syntax should be used to
reference the properties of an event triggering the Notification?
Options are :
B. ${current.}
A.${event.}
(Correct)
D. ${gs.}
C. ${property name>.getDisplayValue()}
Answer :A.${event.}
Object cannot be controlled by access controls?
Options are :
c. Update x
a. Create
b. Delete
Tools Topicsx
d. Query
(Correct)
Answer :d. Query
Which one of the following is NOT a method used for logging messages in a server-side
script for a privately- scoped application?
Options are :
D. gs.debug()
C. gs.warn()
A.gs.log()
(Correct)
B. gs.error()
Answer :A.gs.log()
Take Quiz :
Which objects can you use in a Scheduled Script Execution (Scheduled Job) script?
Options are :
x
C. GlideSystem and GlideRecord
(Correct)
D. GlideSystem and current

ToolsA.GlideRecord and current Topicsx
B. GlideUser and GlideRecord
Answer :C. GlideSystem and GlideRecord
Which one of the following is NOT a debugging strategy for client-side scripts?
Options are :
D. gs.log()
(Correct)
A.g_form.addInfoMessage()
C. jslog()
B. Field Watcher
Answer :D. gs.log()
To see what scripts, reports, and other application artifacts will be in a published
application:
Options are :
C. Examine the Application Files Related List in the application to be published

(Correct)
D. Open the artifact records individually to verify the value in the Application field
B. Open the list of Update Sets for the instance
A.Enter the name of the Application in the Global search field
Answer :C. Examine the Application Files Related List in the application to be published
Take Quiz :
x
Tools Topicsx
Which one of the following is not part of the client-side scripting API?
Options are :
D. Glide record
(Correct)
C. current and previous objects
B. GlideUser object (g_user)
A.workflow.scratchpad
Answer :D. Glide record
Which one of the following is true for a Script Include with a Protection Policy value of
Protected?
Options are :
D. The Protection Policy is applied only if the application is downloaded from the ServiceNow App
Store
(Correct)
B. The Protection policy option can only be enabled by a user with the admin role
C. The Protection Policy has applied only if the glide.app.apply_protection system property value is
true
A. Any user with the protected_edit role can see and edit the Script Include
Answer :D. The Protection Policy is applied only if the application is downloaded from the
ServiceNow App Store
Which one of the following is true?
Options are :
D. A UI Policy's Actions and Scripts execute at the same time
B. The execution order for a UI Policy's Scripts and Actions is determined at runtime
A. A UI Policy's Actions execute before the UI Policy's Scripts x
C. A UI Policy's Scripts execute before the UI Policy's Actions

(Correct)
Answer :C. A UI Policy s Scripts execute before the UI Policy s Actions
Tools Topicsx
Take Quiz :
Which one of the following is NOT a purpose of application scoping?
Options are :
B. Provide a way of tracking the user who developed an application

(Correct)
C. Provide a namespace (prefix and scope name) to prevent cross-application name collisions
A. Provide a relationship between application artifacts
D. Provide controls for how scripts from another scope can alter tables in a scoped application
Answer :B. Provide a way of tracking the user who developed an application
Application developers configure ServiceNow using industry-standard JavaScript to...
Options are :
B. Extend and add functionality

(Correct)
C. Customize the organization's company logo and banner text
A. Enable the right-click to edit the context menus on applications in the navigator x
D. Configure the outgoing email display name
Answer :B. Extend and add functionality

Tools Topicsx
ATF step for creating a user for testing roles and groups...
Options are :
d.create a group
b.imporsonate
(Correct)
c.create a role
a.create a user
Answer :b.imporsonate
Take Quiz :
What are some of the considerations to document as part of the business process?
Options are :
C. Business problem, data input/output, users/stakeholders, and database capacity
B. Business problem, data input/output, project schedule, and process steps
D. Business problem, users/stakeholders, available licenses, and database capacity

x
A.Business problem, data input/output, users/stakeholders, and process steps
(Correct)
Answer :A.Business problem, data input/output, users/stakeholders, and process steps

Toolsmethod call returns true only if the currently logged in user has the catalog_adminx
Topics
Which
role and in no other case(eg.admin role)?
Options are :
C. g_user.hasRoleOnly('catalog_admin')
D. g_user.hasRoleFromList('catalog_admin')
B. g_user.hasRoleExactly('catalog_admin')
(Correct)
A. g_user.hasRole('catalog_admin')
Answer :B. g_user.hasRoleExactly('catalog_admin')
When a ServiceNow instance requests information from a web service, ServiceNow is the
web service:
Options are :
C. Provider
A.Publisher
B. Specialist
D. Consumer
(Correct)
Answer :D. Consumer
Take Quiz :
x
Tools Topicsx
Which one of the following is NOT required to link a ServiceNow application to a Git
repository?
Options are :
C. User name
D. Application name
(Correct)
A. Password
B. URL
Answer :D. Application name
Which source control operation is available from BOTH Studio and the Git Repository?
Options are :
C. Stash Local Changes
D. Edit RepositoryConfigurations
A.Create Branch
(Correct)
B. Apply Remote Changes
Answer :A.Create Branch
Which one of the following is true regarding the Application Scope?
Options are :
B. Applications downloaded from 3rd party ServiceNow application developers cannot have
naming conflicts
(Correct)
A. All applications are automatically part of the Global scope
D. Developers can choose the prefix for a scope's namespace
C. Any developer can edit any application
Answer :B. Applications downloaded from 3rd party ServiceNow application developers cannot have
naming conflicts
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Also Read : ServiceNow Certified System Administrator CSA Practice Test SetTopics
In an Email Notification, which one of the following is NOT true for the Weight field?
Options are :
A. Only Notifications with the highest weight for the same record and recipients are sent
B. A Weight value of zero means that no email should be sent

(Correct)
D. A Weight value of zero means the Notification is always sent when the Notification's When to
send criteria is met
C. The Weight value defaults to zero
Answer :B. A Weight value of zero means that no email should be sent
x
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Recommended Reading
☯ ServiceNow Certified CIS CSM Test Exams (New York Release) Set 2
☯ Servicenow Application Developer Exam New-Practice Test Set 10
☯ ServiceNow Certified System Administrator CSA Practice Test Set 3
☯ ServiceNow Certified CIS CSM Test Exams (New York Release) Set 6
☯ ServiceNow Certified System Administrator Practice Exam 2019 Set 5
☯ Servicenow Application Developer Exam New-Practice Test Set 2
☯ ServiceNow - Certified System Administrator CSA - Exam
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ServiceNow Certified System Administrator CSA Practice Test Set 4

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ServiceNow Certified System Administrator CSA Practice Test Set 4

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Tools Topics

1. ServiceNow Certified System Administrator CSA Practice

ServiceNow Certified System Administrator CSA

Many to Many task relations

Answer :Many to Many task relations

Look up and delete multiple existing records as a single action

Define when the flow is performed

Duplicate an action or subflow within a flow

Test a flow, subflow, or action in the background

Answer :Look up and delete multiple existing records as a single action

Answer :Wildcard Characters

System Definitions > Notifications

System Notification > Email > Notifications

Notifications > Email > System Notifications

System Notifications > Definitions

Answer :System Notification > Email > Notifications

Users with impersonator role cannot impersonate admin users

What ServiceNow feature can be used to begin the creation of an application?

Guided Application Creator

Configuration Management Database (CMDB)

Answer :Guided Application Creator

Answer :Transform map

Contents of all server and application configuration files

Server log files

Answer :UI Policy Action

Select the personalisation gear icon

Drag an individual record to the Favorites tab

Select the star of its corresponding section

Select the star of its corresponding application or module

Drag the breadcrumbs of a filtered list to the Favorites tab

Answer :Drag an individual record to the Favorites tab

Where does the System Administrator navigate to edit a catalogue item?

Answer :Maintain Items

System Properties > My Company

Guided Setup > ITSM Guided Setup

Team Development > Properties x

Answer :Guided Setup > ITSM Guided Setup

Which role can switch their form view?

Service Level Agreements

Answer :Service Level Agreements

Form Column Menu

Form Context Menu

Form Personalisation Menu

Form Layout Menu

Answer :Form Context Menu

Users with view access to the dashboard

Users with report_admin role

Users with dashboard_admin role

Users with edit access to the dashboard

Answer :Users with dashboard_admin role

List fields context menu

List title menu

List filter context menu

List column context menu

List description menu

Answer :List fields context menu

Which elevated role is required to modify access control rules?

A Request (REQ) record

One or more Service Catalog Task (SCTASK) records

A Requested Item (RITM) record

Answer :A Request (REQ) record

The relationship between the object and the operation

The operation required to access the object