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Jadwal Shift Support & Agent Maret 2022
Jadwal Shift Support & Agent Maret 2022
Jadwal Shift Support & Agent Maret 2022
No
NO TIKET 1
NO TIKET 2
NO TIKET 3
NO TIKET 4
NO TIKET 5
NO TIKET 6
NO TIKET 7
8
9
Belum ada di ITSM 10
Belum ada di ITSM 11
12
13
SATKER UJL 14
Flaging Manual 15
Flaging Manual 16
SATKER UJL 17
NO TIKET 18
19
20
21
22
23
24
25
26
27
28
29
30
No
1
2
3
L
JADWAL SHIFT TIM PELAPORAN AP2T
Periode : Maret 2022
RTA
1
Nama No HandPhone
Selasa
Seno Ferdianto 0811-1577-576 1
Bambang Budiarjo 0857-1119-2494 1
Herlandani 0813-2078-8167 1
Pramusinto Adi Nugroho 0818-0793-2825 1
Reggy Dwi Marsha 0821-2031-8508 1
Riswulandari 0896-9434-6987 1
Dimas Sugiharto 0812-8207-256 1
Wahnandar Marsabessy 0895-3533-51442 1
Eki Febriyan Muslifah 0895-3624-54824 1
Achmad Hermansyah Akbar 0812-9886-7159 1
Dimas Wishnu Dewanto 0818-0826-8999 1
Alpri Aditiansyah 0857-2233-6853 1
Arif Rahman Hakim 0813-7133-3310 1
Azhar Pratama 0812-2443-7734 2
Dede Supriatna 0813-9544-8880 1
Slamet Widodo 0813-9835-6611 2
Deny Kurniawan 0896-2168-8136 2
Dian Septiana 0813-2367-6778 2
Eko Arifin 0878-8723-4167 1
Iskandar Zulqarnain 0821-4535-7910 1
Luqman Prasetyawan 0812-3065-1295 2
Muhamad Luthfi 0858-7151-9936 1
Luqman Afiefudin 0857-4249-9553 1
Harwan Susetio 0852-1812-5042 1
Bobby Rahadhian 0821-3811-0294 2
Yudhi Irawan 0812-2382-8389 1
Abdul Rosid Suwaidi 0857-2222-4921 L
Ferliantio Irmansyah Echan 0812-9728-2247 2
Achmad Romi Murlana Arief 0838-2242-3568 3
Yongki Adi Tri Saputra 0899-0692-767 1
Keterangan Shift
Shift Pagi (08:00 sd 16:00)
Shift Siang (16:00 sd 24:00)
L
Shift Malam (24:00 sd 08:00)
LIBUR
2 3 4 5 6 7 8 9 10 11
Rabu Kamis Jumat Sabtu Minggu Senin Selasa Rabu Kamis Jumat
1 L 1 L L 1 1 1 1 1
1 L 1 L L 1 1 1 1 1
1 L 1 L L 1 1 1 1 1
1 L 1 L L 1 1 1 1 1
1 L 1 L L 1 1 1 1 1
1 L 1 L L 1 1 1 1 1
1 L 1 L L 1 1 1 1 1
1 L 1 L L 1 1 1 1 1
1 L 1 L L 1 1 1 1 1
1 L 1 L L 1 1 1 1 1
1 L 1 L L 1 1 1 1 1
1 L 1 L L 2 2 2 2 2
1 L 1 L L 2 2 2 2 2
2 L 2 L L 1 1 1 1 1
1 L 1 L L 2 2 2 2 2
2 L 2 L L 1 1 1 1 1
2 L 2 L L 1 1 1 1 1
2 L 2 L L 1 1 1 1 1
1 L 1 L L 2 2 2 2 2
1 L 1 L L 2 2 2 2 2
2 L 2 L L 1 1 1 1 1
1 L 1 L L 2 2 2 2 2
1 L 1 L L 2 2 2 2 2
1 L 1 L L 2 2 2 2 2
2 L 2 L L 2 2 2 2 2
1 L 1 L L 2 2 2 2 2
L 3 3 2 2 1 1 L L 3
2 1 1 L L 3 3 2 2 1
3 2 2 1 1 L L 3 3 2
1 L L 3 3 2 2 1 1 L
1 2 3 4 5 6 7 8 9 10 11 12
S R K J S M S S R K J S
28 Taufik Arifani 1 1L 1L L 1 2 1 1 1L
29 Asep Yudi 2 1 1L L L 2 1 2 1L L
Dieny Laksmana L 3 3 2 2 1 1 L L 3 3 2
Bima Fernanda Putra 3 2 2 1 1 L L 3 3 2 2 1
Keterangan :
taufiq arifani, shift L tetap on call on remote
13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31
M S S R K J S M S S R K J S M S S R K
L 1 2 1 2 1L L 2 1 2 1 1L L 1 1 2 1
1 2 1 2 1 1 1L L 2 1 2 2 1L L 2 1 2
2 1 1 L L 3 3 2 2 1 1 L L 3 3 2 2 1 1
1 L L 3 3 2 2 1 1 L L 3 3 2 2 1 1 L L
No Tanggal : 01/03/2022-04/03/2022 No Tanggal : 07/03/2022-11/03/2022
1 Zaki Purnama 1 Zaki Purnama
2 Agus Hastama 2 Agus Hastama
3 Yusuf Gushery 07.00-10.00 3 Yusuf Gushery
4 Toni Sugiharto 4 Toni Sugiharto
5 Dzuchruf Ardi 5 Ali Nurfuad
6 Adi Setiadi 6 Adi Setiadi
7 Ence Ayi 7 Ence Ayi
8 Puspita Kusumaningrum 8 Puspita Kusumaningrum
9 Endan Kusnandar 9 Endan Kusnandar
10.00-13.00
10 Benni Cito 10 Benni Cito
11 Purwanto 11 Purwanto
12 Yusuf Maulana H 12 Yusuf Maulana H
13 Puja Apria 13 Muhammad Fajri
14 Griyan Rizky 14 Griyan Rizky
15 Fandi Farozi 15 Fandi Farozi
16 Latifah Hidayanti 13.00-16.00 16 Latifah Hidayanti
17 Garindra Mustafidah 17 Garindra Mustafidah
18 Willy Wilujeng 18 Iskandar
1 Gradien Pratama 1 Dzuchruf Ardi
2 Eldrin Bayu 16.00-23.50 2 Puja Apria
3 Budi Santoso 3 Willi Wilujeng
4 Ali Nurfuad 4 Gradien Pratama
5 Muhammad Fajri 00.01-08.00 5 Eldrin Bayu
6 Iskandar 6 Budi Santoso
JADWAL PIKE
MING
MINGGU KE-2
MINGGU KE-3
MINGGU KE-4
MINGGU KE-1
Minggu 13/03/2022
Tanggal Nama Jam
12/03/2022 Fandi Faroz00.01 - 08.00
13/03/2022 Ence Ayi 08.01 - 16.00
13/03/2022 Budi Santos16.01 - 24.00
Minggu 20/03/2022
Tanggal Nama Jam
19/03/2022 Benni Cito 00.01 - 08.00
20/03/2022 Latifah Hid 08.01 - 16.00
20/03/2022 Puja Apria 16.01 - 24.00
Minggu 27/02/2022
Tanggal Nama Jam
26/03/2022 Dzuchruf Ar00.01 - 08.00
27/03/2022 Agus Hasta 08.01 - 16.00
27/03/2022 Ali Nurfuad16.01 - 24.00
Tanggal : 21/03/2022-25/03/2022 No Tanggal : 28/03/2022-
Zaki Purnama 1 Zaki Purna
Agus Hastama 2 Agus Hasta
Yusuf Gushery 07.00-10.00 3 Yusuf Gush07.00-10.00
Toni Sugiharto 4 Toni Sugiha
Dzuchruf Ardi 5 Ali Nurfuad
Adi Setiadi 6 Adi Setiadi
Ence Ayi 7 Ence Ayi
Puspita Kusumaningrum 8 Puspita Ku
Endan Kusnandar 9 Endan Kusn
10.00-13.00 10.00-13.00
Benni Cito 10 Benni Cito
Purwanto 11 Purwanto
Yusuf Maulana H 12 Yusuf Maul
Puja Apria 13 Muhammad
Griyan Rizky 14 Griyan Rizk
Fandi Farozi 15 Fandi Faroz
Latifah Hidayanti 13.00-16.00 16 Latifah Hid13.00-16.00
Garindra Mustafidah 17 Garindra M
Willy Wilujeng 18 Iskandar
Gradien Pratama 1 Dzuchruf Ar
Eldrin Bayu 16.00-23.50 2 Puja Apria 16.00-23.50
Budi Santoso 3 Willi Wiluje
Ali Nurfuad 4 Gradien Pr
Muhammad Fajri 00.01-08.00 5 Eldrin Bayu00.01-08.00
Iskandar 6 Budi Santos
ggu 06/03/2022
Jam
00.01 - 08.00
08.01 - 16.00
16.01 - 24.00
Shift Pagi (08:00 sd 16:00)
Shift Siang (16:00 sd 23:59)
Shift Malam (00:01 sd 08:00)
LIBUR
Feb-22
1 2 3
Nama Jadwal WFO
Selasa Rabu Kamis
Bayu Rony Wibowo C L B
W4
Muhammad Imam Budimansyah C L B
Faizal Aris Hidayat A A A
W3
Wisnu Adi Ramadhan A A A
NisfulAlfi Nur Arif L C C
W1
Fadlie Eka Putra L C C
Deddy subrata B B L
W2
Paruk Hamdani B B L
4 5 6 7 8 9 10 11 12 13
Jumat Sabtu Minggu Senin Selasa Rabu Kamis Jumat Sabtu Minggu
B B L A A A L C C C
B B L A A A L C C C
L C C C L B B B L A
L C C C L B B B L A
C L B B B L A A A L
C L B B B L A A A L
A A A L C C C L B B
A A A L C C C L B B
14 15 16 17 18 19 20 21 22 23
Senin Selasa Rabu Kamis Jumat Sabtu Minggu Senin Selasa Rabu
L B B B L A A A L C
L B B B L A A A L C
A A L C C C L B B B
A A L C C C L B B B
C C C L B B B L A A
C C C L B B B L A A
B L A A A L C C C L
B L A A A L C C C L
24 25 26 27 28 1 2 3
Kamis Jumat Sabtu Minggu Senin Selasa Rabu Kamis
C C L B B B L A
C C L B B B L A
L A A A L C C C
L A A A L C C C
A L C C C L B B
A L C C C L B B
B B B L A A A L
B B B L A A A L
1-Mar-22 2-Mar-22
No
SELASA RABU
1 Venny Venny
2 Vita Sovia Vita Sovia
3 Hidyawati Hidyawati
4 Dimas (WFH) Dimas (WFH)
5 Pepen (WFH) Pepen (WFH)
6 Winna (WFH) Winna (WFH)
7 Tuti Alawiyah (WFH) Tuti Alawiyah (WFH)
8 Jenny Esterlin S. (WFH) Jenny Esterlin S. (WFH)
9 Depy Mulyadi (WFH) Depy Mulyadi (WFH)
10 Asep Faiz F. (WFH) Asep Faiz F. (WFH)
11 Selly Salmah (WFH) Selly Salmah (WFH)
12 Amalia Fitriyana (WFH) Amalia Fitriyana (WFH)
13 Riswulandari (WFH-Lap PLN MobiRiswulandari (WFH)
14 Said Rasul(WFH) Altos Novembharma (WFH-Lap PLN Mobile)
15 Arip Faozi (WFH) Ahmad Muhamad (WFH)
16 Amarudin (WFH) Rifaldi (WFH)
17 Dimas Lesmana (WFH) Iannaya (WFH)
18 Aulia (WFH) Aulia (WFH)
19
SHIFT 2 SHIFT 2
1 Rifaldi (WFH) Sanjaya Arjun (WFH)
2 Iannaya (WFH) M. Ichsan (WFH)
3 Ahmad Muhamad (PIC Shift) Nurudin (PIC Shift)
4 Altos Novembharma Bima
5
6
SHIFT 3 SHIFT 3
1 Bima (WFH) M. Sungkar (WFH)
2 Nurudin (WFH) Prasetyo (WFH)
3 Sanjaya Arjun (PIC Shift) Widia Nur Arifin (PIC Shift)
4 M. Ichsan Dieny
3-Mar-22 4-Mar-22 5-Mar-22
KAMIS JUMAT SABTU
Ahmad Muhamad (WFH) Venny Sanjaya Arjun (WFH)
Altos Novembharma (WFH) Vita Sovia M. Ichsan (WFH)
Rifaldi (PIC Shift) Hidyawati Nurudin (PIC Shift)
Iannaya Dimas (WFH) Bima
Pepen (WFH)
Winna (WFH)
Tuti Alawiyah (WFH)
Jenny Esterlin S. (WFH)
Depy Mulyadi (Cuti)
Asep Faiz F. (WFH)
Selly Salmah (WFH)
Amalia Fitriyana (WFH)
Riswulandari (Cuti)
Bima (WFH)
Sanjaya Arjun (WFH)
M. Ichsan (WFH-Lap PLN Mobile)
Nurudin (WFH)
Aulia (WFH)
SHIFT 2 SHIFT 2
Said Rasul(WFH) Amarudin (WFH)
Arip Faozi (WFH) Dimas Lesmana (WFH)
Amarudin (PIC Shift) Said Rasul (PIC Shift)
Dimas Lesmana Arip Faozi
SHIFT 3 SHIFT 3
Ahmad Muhamad (WFH) Rifaldi (WFH)
Altos Novembharma (WFH) Iannaya (WFH)
Rifaldi (PIC Shift) Ahmad Muhamad (PIC Shift)
Iannaya Altos Novembharma
Jadual Piket Service Desk
Maret 2022
Group PPTDE
TOTAL TIKET 0
TIKET
TIKET