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Advanced Marketing Research Module SG 2022 - LEARNER GUIDE
Advanced Marketing Research Module SG 2022 - LEARNER GUIDE
LEARNING GUIDE
YEAR: 2022
(1st Semester)
2. CONTACT DETAILS
2.1 Role Players
The aim of this course is to extend the knowledge gained at undergraduate level and to enable
students to not only discuss and critically evaluate marketing research concepts, but to be able to
conduct research and interpret results within a particular research context. As such much of the
in-class activities will be ‘student driven’. As far as possible, the knowledge disseminated by this
course will be way of presentations and practical exercises, by the students. The role of the
lecturer is, broadly, to facilitate the process and fill in any gaps that might be lacking in the
student presentations.
Marketing research comprises both qualitative and quantitative elements and integral to this
See Appendix A
4. CONTENT OUTLINE
Learning is by its very nature a dynamic process and as such the course will not
necessarily follow a linear approach when realizing the stated outcomes. We may vary
the sequence with which we deal with topics. In addition, the schedule is fluid in terms
of the dates that topics are considered. We will, of course, keep you updated and
amend the Module Schedule (Appendix B) as and when changes are made.
Online BB meetings are compulsory. We assume that students have negotiated their
study plans with their employers who are prepared to accommodate students in respect
of their study commitments. In addition, students are expected to comply with all
requirements and tasks prescribed and failure to do so may result in the withdrawal of
the DP. Failure to submit any task or assignment will result in a 10% penalty of the mark
awarded.
6. ASSESSMENT METHODS
In line with the continuous assessment modality prescribed by the university the following
assessments will apply to attain the final mark:
Four Blackboard tests,
Two online tests,
One individual assignment, and
Research proposal assessment.
7. LEARNING ACTIVITIES
A series of workshop has also been planned to assist you throughout the implementation of
your research project. These workshops will commence in the Marketing Research module
and extend until near the end of the academic year. See Appendix D for a proposed outline for
these workshops. Your competence on the aspects discussed in this series of workshops will
be assessed through the various AMR assessments as well as through your mini—
dissertation.
Carson, D., Gilmore, A., Perry,C & Kjell, G. (2001). Qualitative Marketing Research.
Sage: London (on short loan)
9. COURSE EXPECTATIONS
The course adopts an adult learning approach where you are seen as adults responsible for
your own learning and development and where the lecturer plays the part of facilitating the
learning process. You are expected to be able to function at the higher cognitive levels as
identified by Bloom in his taxonomy of skills. This means that mere regurgitation of textbook
information is not what is expected and you will be penalised. A good starting point for
understanding how you are assessed is the Assignment Marking Guide contained in the
department’s Student Handbook.
This course will require you to draw on all the knowledge that you have acquired through your
years of studying marketing. In addition, you are expected to consult seminal and recent works
on seminar topics to be presented and be equipped to contribute to intellectual discussions on
the state-of-the-art. In other words, while I have given you a number of references, you would
be expected to find additional references, where the text book is inadequate. You will also be
expected to draw your own conclusions and make original contributions in your papers and in
The course norms and expectations (other than are contained in this document) will be
established at the first lecture. It is also anticipated that a dialogue will take place and tasks
completed to ensure that both the lecturer and the students both have the same understanding
of the assessment process. In addition, the allocation of individuals to specific presentations
will also be decided and where applicable, readings will be distributed, either physically or by
reference to an electronic repository.
Case Studies
Case studies will be used to illustrate and integrate the material covered this course as well as
other courses at both the honours years and undergraduate years. In other words, although
the focus of these case studies is on marketing research, you should be prepared to draw on
learning’s from other management courses in order to address the issues raised. You will be
required to submit a written individual report detailing your analysis and recommendations
pertaining to the case study.
1 Assessment handed in up to 24 hours late (calculated Minus 20% from mark awarded
from 12h01 on the submission date)
2 Assessment handed in from 24 - 48 hours late Minus 50% from mark awarded
(calculated from 12h01 on the submission date)
3 Assessment handed in 48 – 72 hours late (calculated Will receive 0% but must be submitted
from 12h01 on the submission date) for semester mark purposes
4 Assessment handed in more than 72 hours late
No entrance to examination
(calculated from 12h01 on the submission date)
11. Conclusion
The department trusts that you will find the course rewarding. The key to this course being
successful is open and honest communication. If you have any queries relating to the course,
please contact Dr Townes timeously. If you wish to consult with Dr Townes, please email (using
the email address set out on page 3) to set up a time.
1.Introduction Appreciate the difference Iacobucci and Churchill: Chapter 1 Read relevant chapter/s in
between Academic, Business and and Chapter 2 Iacobucci and Churchill (2010).
Practitioner Research Read and consider the
Malhotra Chapter 2 “Questions” and “Applications
Discuss the role of marketing and Problems” sections at the
research end of each chapter.
2.The Appreciate the steps in Iacobucci and Churchill: Chapter 3 Read relevant chapter/s in
management Marketing research Iacobucci and Churchill (2010).
decision Malhotra Chapter 2 Read and consider the
problem and Distinguish between the “Questions” and “Applications
the marketing management decision problem and Problems” sections at the
research and the marketing research end of each chapter.
problem problem and be able to articulate
these two elements of the All groups to read and consider
marketing research process. Cases 1.1, 1.2, 1.3, 1.4, 1.5 and
1.7 contained in pp 48-55 in
Understand the importance of Iacobucci and Churchill (2010).
and the process used for defining
the marketing research problem Case Studies:
Case 1.1 and Case 1.2
Explain the structure of a well- Case 1.3 and Case 1.4
defined marketing research Case 1.5 and Case 1.7
problem including broad
statement and the specific
components
Identify characteristics
influencing marketing research
Translate a decision
(management) problem to a
research problem
3.Research Distinguish between qualitative Iacobucci and Churchill: Chapter Read relevant chapter/s in
design, and quantitative methods. 4 Iacobucci and Churchill (2010).
Exploratory Read and consider the
research and Appreciate the differences Malhotra Chapter 3, 4 and 5 “Questions” and “Applications
Qualitative between the different types of and Problems” sections at the
data research design Marilyn Healy, Chad Perry, end of each chapter.
(2000),"Comprehensive criteria
Explore the relationship between to judge validity and reliability of
exploratory research and qualitative research within the
qualitative data realism paradigm", Qualitative
Market Research: An
Distinguish between descriptive,
exploratory and causal research
4.Descriptive Describe the nature of Iacobucci and Churchill: Chapter Read relevant chapter/s in
and causal descriptive research and 5 and Chapter 6 Iacobucci and Churchill (2010).
research articulate when it can used. Read and consider the
designs Bryman and Bell Chapter 6 (See V “Questions” and “Applications
Identify which hypotheses can be drive) and Problems” sections at the
tested using descriptive end of each chapter.
techniques. Malhotra Chapter 6 and 7
5. Primary and Appreciate the advantages and Iacobucci and Churchill: Chapter Read relevant chapter/s in
Secondary disadvantages of secondary data 7 (including appendix) and Iacobucci and Churchill (2010).
Data Chapter 8 Read and consider the
Distinguish between internal and “Questions” and “Applications
external sources of secondary Malhotra Chapter 3, 4 and 5 and Problems” sections at the
data end of each chapter.
6.Collecting the Be able to draft a questionnaire Iacobucci and Churchill: Chapter Read relevant chapter/s in
data to contribute to answering a 9 and Chapter 10 (including Iacobucci and Churchill (2010).
particular research problem appendix) Read and consider the
“Questions” and “Applications
Appreciate the pitfalls of Malhotra Chapter 9 and 10 and Problems” sections at the
associated with the drafting of end of each chapter.
questions in a cross-cultural Bryman and Bell Chapter 6 (See V
context drive) All groups to read and consider
Cases 3.1, 3.2, 3.3, 3.4 and 3.7
Discuss the considerations contained in pp 263-279 in
involved in designing Malhotra Chapter 8, 9 and 10 Iacobucci and Churchill (2010).
questionnaires for cross-cultural
marketing research Case Studies:
Case 3.1 and Case 3.2
Articulate and compare the Case 3.3 and Case 3.4
different types of data collection Case 3.7
forms
7.Sampling Distinguish between populations Iacobucci and Churchill: Chapter Read relevant chapter/s in
and samples 11, Chapter 12 and Chapter 13 Iacobucci and Churchill (2010).
(including appendix) Read and consider the
Explain the concepts of the “Questions” and “Applications
sampling distribution, statistical Malhotra Chapter 11 and 12 and Problems” sections at the
inference, and standard error end of each chapter.
8.Generate, Distinguish between the Iacobucci and Churchill: Chapter Read relevant chapter/s in
manipulate different types of data: 14 (and appendix) Iacobucci and Churchill (2010).
and basic categorical (nominal and Read and consider the
descriptive ordinal); continuous (interval, “Questions” and “Applications
statistics ratio and scale) and be able to and Problems” sections at the
input the data into a statistical end of each chapter.
computer program (SPSS)
9. Inferential Generate and interpret Chi- Iacobucci and Churchill Chapter Read relevant chapter/s in
tests for Square tests for categorical data, 14 (plus appendix) and Chapter Iacobucci and Churchill (2010).
categorical together with control variables 15 (plus appendix) Read and consider the
data “Questions” and “Applications
Generate tables to illustrate cross and Problems” sections at the
tabulation results. end of each chapter.
10. Multivariate State the reasons for and Iacobucci and Churchill Chapter Read relevant chapter/s in
analysis methods of statistically adjusting 14 (plus appendix) and Chapter Iacobucci and Churchill (2010).
data: weighting, variable re- 15 (plus appendix) Read and consider the
specification, and scale “Questions” and “Applications
transformation and Problems” sections at the
end of each chapter.
Describe the procedure for
selecting a data analysis strategy Cases to be supplied by the
(parametric vs non-parametric lecturer.
analyses) and the
factors/assumptions influencing
APPENDIX C
Supervisor:
1 = Unacceptable 2 = Requires 3 = Satisfactory, 4 = Has much merit; 5 = As good as
and leaves much much but needs some leaves a little room for possible
room for improvement attention improvement
improvement
The title:
1 is a true reflection of the contents of the proposal and contains the important
variables.
7 is congruent to the title as well as the aim of the study (addresses the same
issue/s).
9 is relevant to the aim and problem statement of the study and makes use of key
words/terms/concepts.
11 offers a logically organised and integrated summary (in the student’s own words,
of course).
(Continues overleaf)
20 (iv) Population & sampling procedures (so that, for example, the
experimentally accessible population is clear) - defined and
justification for selection
Academic writing:
Adapted from Welman, J. C. & Kruger, S. J. (1999) Research Methodology for the Business and Administrative Sciences.
Supervisor:
APPENDIX D