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  • Process Workers: Customer Service Skills

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    Kyl Cajes
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    The application letter is from Celsa Gonzales applying for a position as a process worker. She has experience in administration and telephone etiquette. Her skills include using common sense, decision making, staying calm under pressure, and helping agitated clients remain calm. She is proficient in Microsoft Office programs and maintains confidentiality. Celsa emphasizes her strong communication, customer service, record keeping, and attention to detail skills. She is looking to discuss any open positions.

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    ALS-COVER-LETTER-2 (1)

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    The application letter is from Celsa Gonzales applying for a position as a process worker. She has experience in administration and telephone etiquette. Her skills include using common sense, decision making, staying calm under pressure, and helping agitated clients remain calm. She is proficient in Microsoft Office programs and maintains confidentiality. Celsa emphasizes her strong communication, customer service, record keeping, and attention to detail skills. She is looking to discuss any open positions.

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    © All Rights Reserved
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    Download as docx, pdf, or txt
    5 views1 page

    Process Workers: Customer Service Skills

    Uploaded by

    Kyl Cajes
    The application letter is from Celsa Gonzales applying for a position as a process worker. She has experience in administration and telephone etiquette. Her skills include using common sense, decision making, staying calm under pressure, and helping agitated clients remain calm. She is proficient in Microsoft Office programs and maintains confidentiality. Celsa emphasizes her strong communication, customer service, record keeping, and attention to detail skills. She is looking to discuss any open positions.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    of 1

    Application Letter

    February 21 2022

    Celsa C. Gonzales
    Blk. 16 Finland St. Purok 8 Brgy Sta.Ana Taytay, Rizal
    Mobile: +63977288109
    yzha16@gmail.com

    Dear Sir/Ma’am,

    RE: PROCESS WORKERS

    Attached please find my resume which I believe explains my experience.


    My work experience includes administration, telephone etiquette. I am skilled in
    using common sense and decision making, while staying positive but calm in
    stressful situations. I am fun, happy, confident, and outgoing, which often helps to
    calm agitated and stressed clients:

    CUSTOMER SERVICE SKILLS:


     I am patient, a good listener so that I understand clients and I am calm under
    pressure.

    RECORD KEEPING & DATA ENTRY:


     I am familiar with software including Word, Power Point, Outlook. I can type
    but only at basic level.

    COMMUNICATION:
     I am always willing to listen to other people’s opinions and take feedback and
    constructive criticism as it is intended. I always do my very best to improve
    and implement the thoughts and advice provided. I do not take offense or the
    criticism personally, rather as a means for self-improvement.

    CONFIDENTIALITY:
     I understand the Privacy Act and the need to for confidentiality, including the
    need to protect all individuals’ information.

    ATTENTION TO DETAIL:
     I am very careful not to give out inaccurate information. I am a fast learner
    and I have never been afraid of doing research to find answers.

    Should you have any questions or wish to discuss any position, please do not
    hesitate to contact me.

    Respectfully yours,

    Celsa Gonzales

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