WAITING LINE MANAGEMENT a Harry's Car Wash estimates that dirty cars arrive at the rate of 10 per hour all day Saturday. With a crew working the wash line and one car at atime is cleaned, Harry figures that cars can be cleaned at the rate of one every 5 minutes. Assuming Poisson arrivals and exponential service times, find the average number of cars in line average time a car waits before it is washed average time a car spends in the service system utilization rate of the car wash probability that no cars are inthe system probability that one car is in the system average number of cars in the service system cars/hour = __cars /hour ‘The average number of cars in line, Le or 721, is z alu) = cars “The average time a car waits before it is washed, W, of fis a “uD . = hours, ‘The average time a car spends in the service system, W, or 1, is We una = tour ‘The utilization rate , 2, is given by 4 poe u e&f The probability that no cars are in the system, Po is given by 8 Pox Ph ‘Average number of cars inthe service system, L, or 7, is oe cars una